(Msg. 1) Posted: Wed Oct 25, 2006 12:11 pm
Post subject: IE does not allow validation of 'Genuine Microsoft Windows' Archived from groups: microsoft>public>windows>inetexplorer>ie6>browser (more info?)
I have IE 6.0.2900.2180.xpsp_sp2_gdr.050301-1519. I am trying to download
Windows Defender App. Here is the sequence of events...
(Msg. 2) Posted: Wed Oct 25, 2006 8:11 pm
Post subject: Re: IE does not allow validation of 'Genuine Microsoft Windows' [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Jon R. Kennedy MS MVP/IE
Charlotte, NC USA
jkennedy2 RemoveThis @carolina.rr.com
"masik" <masik RemoveThis @discussions.microsoft.com> wrote in message
news:2A1FC5C2-0A5B-4BDE-B2EB-DC518FEC24B3@microsoft.com...
>I have IE 6.0.2900.2180.xpsp_sp2_gdr.050301-1519. I am trying to download
> Windows Defender App. Here is the sequence of events...
>
> 1) Click on download URL
> 2) Brings this URL
> http://www.microsoft.com/downloads/details.aspx?FamilyID=435bfce7-da2b...6a-afa4 > giving an option to validate windows.
> 3) Clicking on validate button brings up
> http://www.microsoft.com/downloads/genuineValidation.aspx?familyid=435...e7-da2b > this page. Which asks me to install plug in. But the plug in install
> pop-up
> does not come up at all or the Information Bar does not say that there is
> an
> Active-X waiting for install. The page has instruction as "Right-click the
> Information Bar and click Install ActiveX Control in the menu" But I don't
> have such message on information bar.
>
> 4) So I use another URL on the page in section called Alternate Validation
> Method. THis URL is
> http://www.microsoft.com/downloads/info.aspx?na=62&p=&SrcDisplayLang=e...rcCateg > Clicking this URL takes me to this page.
>
> 5) On this latest page there is a button for 'Continue' clicking it takes
> me
> to this URL
>
> http://www.microsoft.com/downloads/info.aspx?na=65&p=&SrcDisplayLang=e...rcCateg >
> and for some reason this page cannot be displayed. I get an error saying
> This Page Cannot be displayed with an error "Cannot find server or DNS
> Error"
>
> Since I cannot validate Genuine windows, I am unable to install Windows
> Defender and I am assuming even more sw going forward.
>
> Any help is greatly appreciated.
>
>
(Msg. 3) Posted: Thu Oct 26, 2006 12:51 pm
Post subject: Re: IE does not allow validation of 'Genuine Microsoft Windows' [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Hi Jon,
Thanks for the reply. It still does not work. Here is what happens...
1) for first URL you gave me, it takes me to a page which should download
Active-X controls but they don't get loaded. Not only that even the
information bar does not show 'This Site may required active-x control'
message. Thus due to lack of the information bar, which would allow me to
click on 'install active-x control' menu, I am stuck. There is something
fundamentally wrong with my browser setting.
2) for second URL , its takes me to a spot where I get a pop up to run
legitcheck.hta but when I click on Run it does not work. It then takes me to
a site for debugging and after running a diagnostics it gives me following
error
Failed - Microsoft ActiveX controls loading
Site also gives a button to 'resolve'. However, clicking this resolved
button also does not solve this problem. Site thinks that issue is fixed and
asks me to try again and trying again takes me back in the same loop.
Anymore tips.
"Jon Kennedy" wrote:
> Try the "Validate now" button here:
> http://www.microsoft.com/genuine/downloads/WhyValidate.aspx >
> The last URL you gave, when pasted into the address bar in IE does work from
> here - brings up the download dialog box for the validation tool.
>
> Or try this:
> http://www.microsoft.com/genuine/downloads/RunHTA.aspx?displaylang=en&...id=a241 >
>
> --
>
> Jon R. Kennedy MS MVP/IE
> Charlotte, NC USA
> jkennedy2.RemoveThis@carolina.rr.com
>
>
> "masik" <masik.RemoveThis@discussions.microsoft.com> wrote in message
> news:2A1FC5C2-0A5B-4BDE-B2EB-DC518FEC24B3@microsoft.com...
> >I have IE 6.0.2900.2180.xpsp_sp2_gdr.050301-1519. I am trying to download
> > Windows Defender App. Here is the sequence of events...
> >
> > 1) Click on download URL
> > 2) Brings this URL
> > http://www.microsoft.com/downloads/details.aspx?FamilyID=435bfce7-da2b...6a-afa4 > > giving an option to validate windows.
> > 3) Clicking on validate button brings up
> > http://www.microsoft.com/downloads/genuineValidation.aspx?familyid=435...e7-da2b > > this page. Which asks me to install plug in. But the plug in install
> > pop-up
> > does not come up at all or the Information Bar does not say that there is
> > an
> > Active-X waiting for install. The page has instruction as "Right-click the
> > Information Bar and click Install ActiveX Control in the menu" But I don't
> > have such message on information bar.
> >
> > 4) So I use another URL on the page in section called Alternate Validation
> > Method. THis URL is
> > http://www.microsoft.com/downloads/info.aspx?na=62&p=&SrcDisplayLang=e...rcCateg > > Clicking this URL takes me to this page.
> >
> > 5) On this latest page there is a button for 'Continue' clicking it takes
> > me
> > to this URL
> >
> > http://www.microsoft.com/downloads/info.aspx?na=65&p=&SrcDisplayLang=e...rcCateg > >
> > and for some reason this page cannot be displayed. I get an error saying
> > This Page Cannot be displayed with an error "Cannot find server or DNS
> > Error"
> >
> > Since I cannot validate Genuine windows, I am unable to install Windows
> > Defender and I am assuming even more sw going forward.
> >
> > Any help is greatly appreciated.
> >
> >
>
>
>
(Msg. 4) Posted: Thu Oct 26, 2006 6:43 pm
Post subject: Re: IE does not allow validation of 'Genuine Microsoft Windows' [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
It sounds like your security settings in IE are too high and automatic
downloads and ActiveX are being blocked. See this article for possible
help:
Jon R. Kennedy MS MVP/IE
Charlotte, NC USA
jkennedy2.RemoveThis@carolina.rr.com
"masik" <masik.RemoveThis@discussions.microsoft.com> wrote in message
news:F41B728A-9724-4342-BC1E-C2CB76799DB1@microsoft.com...
> Hi Jon,
>
> Thanks for the reply. It still does not work. Here is what happens...
>
> 1) for first URL you gave me, it takes me to a page which should download
> Active-X controls but they don't get loaded. Not only that even the
> information bar does not show 'This Site may required active-x control'
> message. Thus due to lack of the information bar, which would allow me to
> click on 'install active-x control' menu, I am stuck. There is something
> fundamentally wrong with my browser setting.
>
> 2) for second URL , its takes me to a spot where I get a pop up to run
> legitcheck.hta but when I click on Run it does not work. It then takes me
> to
> a site for debugging and after running a diagnostics it gives me following
> error
>
> Failed - Microsoft ActiveX controls loading
>
> Site also gives a button to 'resolve'. However, clicking this resolved
> button also does not solve this problem. Site thinks that issue is fixed
> and
> asks me to try again and trying again takes me back in the same loop.
>
> Anymore tips.
>
(Msg. 5) Posted: Thu Oct 26, 2006 6:43 pm
Post subject: Re: IE does not allow validation of 'Genuine Microsoft Windows' [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Thanks Jon. I did everything you pointed me to in the new URL you gave me.
Nothing helps.
I am going to go to Control Panel and in Add/remove windows components I
will try to remove IE, reboot and re-enable to see what happens. Will let you
know.
"Jon Kennedy" wrote:
> It sounds like your security settings in IE are too high and automatic
> downloads and ActiveX are being blocked. See this article for possible
> help:
>
> How to configure Internet Explorer to automatic download prompts on your
> Windows XP Service Pack 2-based computer
> http://support.microsoft.com/kb/883255/en-us >
> --
>
> Jon R. Kennedy MS MVP/IE
> Charlotte, NC USA
> jkennedy2.DeleteThis@carolina.rr.com
>
>
> "masik" <masik.DeleteThis@discussions.microsoft.com> wrote in message
> news:F41B728A-9724-4342-BC1E-C2CB76799DB1@microsoft.com...
> > Hi Jon,
> >
> > Thanks for the reply. It still does not work. Here is what happens...
> >
> > 1) for first URL you gave me, it takes me to a page which should download
> > Active-X controls but they don't get loaded. Not only that even the
> > information bar does not show 'This Site may required active-x control'
> > message. Thus due to lack of the information bar, which would allow me to
> > click on 'install active-x control' menu, I am stuck. There is something
> > fundamentally wrong with my browser setting.
> >
> > 2) for second URL , its takes me to a spot where I get a pop up to run
> > legitcheck.hta but when I click on Run it does not work. It then takes me
> > to
> > a site for debugging and after running a diagnostics it gives me following
> > error
> >
> > Failed - Microsoft ActiveX controls loading
> >
> > Site also gives a button to 'resolve'. However, clicking this resolved
> > button also does not solve this problem. Site thinks that issue is fixed
> > and
> > asks me to try again and trying again takes me back in the same loop.
> >
> > Anymore tips.
> >
>
>
>
(Msg. 6) Posted: Thu Oct 26, 2006 10:58 pm
Post subject: Re: IE does not allow validation of 'Genuine Microsoft Windows' [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Ok. I have completed the uninstall and re-install if IE. Nothing has changed
and I am still having the problem. I did uninstall using add/remove windows
components.
Any more tips anybody?
"masik" wrote:
> Thanks Jon. I did everything you pointed me to in the new URL you gave me.
> Nothing helps.
>
> I am going to go to Control Panel and in Add/remove windows components I
> will try to remove IE, reboot and re-enable to see what happens. Will let you
> know.
>
> "Jon Kennedy" wrote:
>
> > It sounds like your security settings in IE are too high and automatic
> > downloads and ActiveX are being blocked. See this article for possible
> > help:
> >
> > How to configure Internet Explorer to automatic download prompts on your
> > Windows XP Service Pack 2-based computer
> > http://support.microsoft.com/kb/883255/en-us > >
> > --
> >
> > Jon R. Kennedy MS MVP/IE
> > Charlotte, NC USA
> > jkennedy2 DeleteThis @carolina.rr.com
> >
> >
> > "masik" <masik DeleteThis @discussions.microsoft.com> wrote in message
> > news:F41B728A-9724-4342-BC1E-C2CB76799DB1@microsoft.com...
> > > Hi Jon,
> > >
> > > Thanks for the reply. It still does not work. Here is what happens...
> > >
> > > 1) for first URL you gave me, it takes me to a page which should download
> > > Active-X controls but they don't get loaded. Not only that even the
> > > information bar does not show 'This Site may required active-x control'
> > > message. Thus due to lack of the information bar, which would allow me to
> > > click on 'install active-x control' menu, I am stuck. There is something
> > > fundamentally wrong with my browser setting.
> > >
> > > 2) for second URL , its takes me to a spot where I get a pop up to run
> > > legitcheck.hta but when I click on Run it does not work. It then takes me
> > > to
> > > a site for debugging and after running a diagnostics it gives me following
> > > error
> > >
> > > Failed - Microsoft ActiveX controls loading
> > >
> > > Site also gives a button to 'resolve'. However, clicking this resolved
> > > button also does not solve this problem. Site thinks that issue is fixed
> > > and
> > > asks me to try again and trying again takes me back in the same loop.
> > >
> > > Anymore tips.
> > >
> >
> >
> >
(Msg. 7) Posted: Sat Oct 28, 2006 4:02 pm
Post subject: Re: IE does not allow validation of 'Genuine Microsoft Windows' [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
"masik" <masik.RemoveThis@discussions.microsoft.com> wrote in message
news:2A1FC5C2-0A5B-4BDE-B2EB-DC518FEC24B3@microsoft.com...
>I have IE 6.0.2900.2180.xpsp_sp2_gdr.050301-1519. I am trying to download
> Windows Defender App. Here is the sequence of events...
>
> 1) Click on download URL
> 2) Brings this URL
> http://www.microsoft.com/downloads/details.aspx?FamilyID=435bfce7-da2b...6a-afa4 > giving an option to validate windows.
> 3) Clicking on validate button brings up
> http://www.microsoft.com/downloads/genuineValidation.aspx?familyid=435...e7-da2b > this page. Which asks me to install plug in. But the plug in install
> pop-up
> does not come up at all or the Information Bar does not say that there is
> an
> Active-X waiting for install. The page has instruction as "Right-click the
> Information Bar and click Install ActiveX Control in the menu" But I don't
> have such message on information bar.
>
> 4) So I use another URL on the page in section called Alternate Validation
> Method. THis URL is
> http://www.microsoft.com/downloads/info.aspx?na=62&p=&SrcDisplayLang=e...rcCateg > Clicking this URL takes me to this page.
>
> 5) On this latest page there is a button for 'Continue' clicking it takes
> me
> to this URL
>
> http://www.microsoft.com/downloads/info.aspx?na=65&p=&SrcDisplayLang=e...rcCateg >
> and for some reason this page cannot be displayed. I get an error saying
> This Page Cannot be displayed with an error "Cannot find server or DNS
> Error"
>
> Since I cannot validate Genuine windows, I am unable to install Windows
> Defender and I am assuming even more sw going forward.
>
> Any help is greatly appreciated.
>
>
Click Tools | Internet Options | Programs | Reset Web Settings and try
again.
--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.
(Msg. 8) Posted: Mon Oct 30, 2006 3:53 pm
Post subject: Re: IE does not allow validation of 'Genuine Microsoft Windows' [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Thanks Frank. I did reset settings back to default but it did not help also.
"Frank Saunders, MS-MVP OE/WM" wrote:
> "masik" <masik.TakeThisOut@discussions.microsoft.com> wrote in message
> news:2A1FC5C2-0A5B-4BDE-B2EB-DC518FEC24B3@microsoft.com...
> >I have IE 6.0.2900.2180.xpsp_sp2_gdr.050301-1519. I am trying to download
> > Windows Defender App. Here is the sequence of events...
> >
> > 1) Click on download URL
> > 2) Brings this URL
> > http://www.microsoft.com/downloads/details.aspx?FamilyID=435bfce7-da2b...6a-afa4 > > giving an option to validate windows.
> > 3) Clicking on validate button brings up
> > http://www.microsoft.com/downloads/genuineValidation.aspx?familyid=435...e7-da2b > > this page. Which asks me to install plug in. But the plug in install
> > pop-up
> > does not come up at all or the Information Bar does not say that there is
> > an
> > Active-X waiting for install. The page has instruction as "Right-click the
> > Information Bar and click Install ActiveX Control in the menu" But I don't
> > have such message on information bar.
> >
> > 4) So I use another URL on the page in section called Alternate Validation
> > Method. THis URL is
> > http://www.microsoft.com/downloads/info.aspx?na=62&p=&SrcDisplayLang=e...rcCateg > > Clicking this URL takes me to this page.
> >
> > 5) On this latest page there is a button for 'Continue' clicking it takes
> > me
> > to this URL
> >
> > http://www.microsoft.com/downloads/info.aspx?na=65&p=&SrcDisplayLang=e...rcCateg > >
> > and for some reason this page cannot be displayed. I get an error saying
> > This Page Cannot be displayed with an error "Cannot find server or DNS
> > Error"
> >
> > Since I cannot validate Genuine windows, I am unable to install Windows
> > Defender and I am assuming even more sw going forward.
> >
> > Any help is greatly appreciated.
> >
> >
>
> Click Tools | Internet Options | Programs | Reset Web Settings and try
> again.
>
> --
> Frank Saunders, MS-MVP OE/WM
> http://www.fjsmjs.com > Answer in newsgroup. Don't send mail.
>
>
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