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Having strange local network printing problem - could use ..

 
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normc

External


Since: May 20, 2008
Posts: 16



(Msg. 25) Posted: Tue May 27, 2008 12:21 pm
Post subject: Re: Having strange local network printing problem - could use some [Login to view extended thread Info.]
Archived from groups: microsoft>public>win98>networking, others (more info?)

Brian A. wrote:
> "normc" <norm-c.DeleteThis@socal.rr.com> wrote in message
> news:J9N_j.2918$Q57.2111@nlpi065.nbdc.sbc.com...
>> Thanks Brian -
>>
>> Brian A. wrote:
>>> Thanks for that MEB, correct me if I misunderstood anything so I
>>> have it right.
>>>
>>> The OP has a printer connected to a 98SE machine as a local shared
>>> printer.
>>
>> Right
>>
>>> The printer is shared with remote XP machines on the network.
>>
>> Probably doesn't matter, but one remote is XPSP2 and one is 98SE
>
> Sometimes the OS flavor can matter, however in this case it doesn't.
>
>>
>>> The printer fails on the 98SE machine it's physically connected to
>>> after a shutdown/restart.
>>
>> Fails any time, i.e. will not print from base machine at any time.
>>
>>> The printer still works on the remote machines after a shutdown/restart?
>>
>> Right.
>>
>> This doesn't make sense, hence the purpose of the
>>> question mark.
>>>
>> Does it make more sense now?
>
> Only if the drivers are installed on the other two machines, if they
> aren't and the shared printer isn't working on the host machine they
> printer should fail on all machines.
>
>>
>> With regard to your suggestion about reinstalling the printer, I'm a
>> great believer in, "if it ain't broke, don't fix it." If it was a
>> printer install problem, how would the other two machines be able to
>> make it print via the base machine?
>
> Yet it is broke in a sense if it won't print, especially when the
> machine it's connected to is the machine it doesn't print from. Again,
> that falls back to my last statement of where the drivers are
> installed. If the drivers are installed on all networked machines and
> the printer only fails on one machine, the drivers on that machine have
> a great possibility of being corrupt.
>
>>
>> I know little about my network. I'm not sure about the
>> layout/architecture in the base machine. All I'm aware of is {1} a
>> NIC and a cable to the modem and (2) the cable to the printer.
>
> Is there no router involved? I did see questions about one although a
> router shouldn't have any effect.
> The USB cable from the printer is connected directly to the 98SE
> machine, correct?
>
>>
>> What could be going wrong in the base machine with the combining of
>> all three machines and the distribution to two of the machines, but
>> not to the third.
>
> Has it ever printed to the host machine? If yes, driver corruption.
> If no, possibly USB version/drivers not compatible with mobo, improper
> USB setting in the BIOS and/or improper configuration on the host.
>
> Will it print on the host if it's not shared?
>
>>
>> Thanks again.
>>
>> That is,

Reinstalled driver. Now working as it should. Thanks for your help.
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user1435

External


Since: Nov 15, 2004
Posts: 1912



(Msg. 26) Posted: Tue May 27, 2008 3:14 pm
Post subject: Re: Having strange local network printing problem - could use some help/ideas [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"normc" <norm-c.TakeThisOut@socal.rr.com> wrote in message
news:naZ_j.2904$co7.1478@nlpi066.nbdc.sbc.com...

> Reinstalled driver. Now working as it should. Thanks for your help.
Glad to see you're back in the "loop", have fun and enjoy.

--


Brian A. Sesko { MS MVP_Windows Desktop User Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://dts-l.com/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
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MEB

External


Since: Jun 15, 2007
Posts: 1068



(Msg. 27) Posted: Tue May 27, 2008 4:24 pm
Post subject: Re: Having strange local network printing problem - could use some help/ideas [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Good, glad to hear it. Need help later with anything use one of the two
groups. Good luck.

Thanks for posting back with the resolution.

--
MEB http://peoplescounsel.orgfree.com
--
_________

"normc" <norm-c.RemoveThis@socal.rr.com> wrote in message
news:_8Z_j.2903$co7.2851@nlpi066.nbdc.sbc.com...
| MEB wrote:
| > {Thinking>< Local network access is handled a little differently than
the
| > local machine...}
| >
|
| Reinstalled driver. Now works. Thanks for your time.
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normc

External


Since: May 20, 2008
Posts: 16



(Msg. 28) Posted: Tue May 27, 2008 9:34 pm
Post subject: Re: Having strange local network printing problem - could use some [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Brian A. wrote:
> "normc" <norm-c.TakeThisOut@socal.rr.com> wrote in message
> news:naZ_j.2904$co7.1478@nlpi066.nbdc.sbc.com...
>
>> Reinstalled driver. Now working as it should. Thanks for your help.
> Glad to see you're back in the "loop", have fun and enjoy.
>


It printed once after I uninstalled and reinstalled the USB driver.
Tried again and it wouldn't print.

I have tried it from the XPSP2 laptop and it printed as usual. I also
tried it before reinstalling the driver on the desktop, and it wouldn't
print. As soon as I reinstalled, the desktop machine printed once and
the laptop has printed whenever called upon by the laptop

Any ideas as to what can be screwing up the driver on the desktop?
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user1435

External


Since: Nov 15, 2004
Posts: 1912



(Msg. 29) Posted: Wed May 28, 2008 12:52 am
Post subject: Re: Having strange local network printing problem - could use some help/ideas [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"normc" <norm-c.TakeThisOut@socal.rr.com> wrote in message
news:Hf5%j.5467$Ri.2621@flpi146.ffdc.sbc.com...
> Brian A. wrote:
>> "normc" <norm-c.TakeThisOut@socal.rr.com> wrote in message
>> news:naZ_j.2904$co7.1478@nlpi066.nbdc.sbc.com...
>>
>>> Reinstalled driver. Now working as it should. Thanks for your help.
>> Glad to see you're back in the "loop", have fun and enjoy.
>>
>
>
> It printed once after I uninstalled and reinstalled the USB driver. Tried
> again and it wouldn't print.
>
> I have tried it from the XPSP2 laptop and it printed as usual. I also tried
> it before reinstalling the driver on the desktop, and it wouldn't print. As
> soon as I reinstalled, the desktop machine printed once and the laptop has
> printed whenever called upon by the laptop
>
> Any ideas as to what can be screwing up the driver on the desktop?

On the 98SE machine:
Reboot.
Once back at the desktop press ctrl+alt+del.
If hpzstatx and/or hpzsta9 are listed in the Close Program window, End Task on
them.
Close out of Close Program.
Click Start > Find > Folders/Files.
In the box:
Named: type in hpzsta*.exe
Look in: select C:\
Click "Find Now".
If hpzstatx.exe and/or hpzsta9.exe are found, right click each one and rename
the extension to .old.
Close out of find and reboot.
Try to print to see if the issue is resolved.

If neither file is/was present on the machine:
Uninstall/reinstall the printer.
DO NOT SHARE the printer again yet.
Try to print to see if the issue is resolved.
Try to print a second time to see if the issue is resolved.
Reboot and try another print job or two to see if the issue is resolved.

Post back with the results. If the results were a failure at any time, please
post as much information as possible as to when it failed, if any print queues
are stalled, etc.


--


Brian A. Sesko { MS MVP_Windows Desktop User Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://dts-l.com/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
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MEB

External


Since: Jun 15, 2007
Posts: 1068



(Msg. 30) Posted: Wed May 28, 2008 3:40 am
Post subject: Re: Having strange local network printing problem - could use some help/ideas [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I'll add, disconnect the computer from the network again while running these
test.

--
MEB http://peoplescounsel.orgfree.com
--
_________

"Brian A." <gonefish'n@afarawaylake> wrote in message
news:ue8hDcIwIHA.5580@TK2MSFTNGP04.phx.gbl...
| "normc" <norm-c.TakeThisOut@socal.rr.com> wrote in message
| news:Hf5%j.5467$Ri.2621@flpi146.ffdc.sbc.com...
| > Brian A. wrote:
| >> "normc" <norm-c.TakeThisOut@socal.rr.com> wrote in message
| >> news:naZ_j.2904$co7.1478@nlpi066.nbdc.sbc.com...
| >>
| >>> Reinstalled driver. Now working as it should. Thanks for your help.
| >> Glad to see you're back in the "loop", have fun and enjoy.
| >>
| >
| >
| > It printed once after I uninstalled and reinstalled the USB driver.
Tried
| > again and it wouldn't print.
| >
| > I have tried it from the XPSP2 laptop and it printed as usual. I also
tried
| > it before reinstalling the driver on the desktop, and it wouldn't print.
As
| > soon as I reinstalled, the desktop machine printed once and the laptop
has
| > printed whenever called upon by the laptop
| >
| > Any ideas as to what can be screwing up the driver on the desktop?
|
| On the 98SE machine:
| Reboot.
| Once back at the desktop press ctrl+alt+del.
| If hpzstatx and/or hpzsta9 are listed in the Close Program window, End
Task on
| them.
| Close out of Close Program.
| Click Start > Find > Folders/Files.
| In the box:
| Named: type in hpzsta*.exe
| Look in: select C:\
| Click "Find Now".
| If hpzstatx.exe and/or hpzsta9.exe are found, right click each one and
rename
| the extension to .old.
| Close out of find and reboot.
| Try to print to see if the issue is resolved.
|
| If neither file is/was present on the machine:
| Uninstall/reinstall the printer.
| DO NOT SHARE the printer again yet.
| Try to print to see if the issue is resolved.
| Try to print a second time to see if the issue is resolved.
| Reboot and try another print job or two to see if the issue is resolved.
|
| Post back with the results. If the results were a failure at any time,
please
| post as much information as possible as to when it failed, if any print
queues
| are stalled, etc.
|
|
| --
|
|
| Brian A. Sesko { MS MVP_Windows Desktop User Experience }
| Conflicts start where information lacks.
| http://basconotw.mvps.org/
|
| Suggested posting do's/don'ts: http://dts-l.com/goodpost.htm
| How to ask a question: http://support.microsoft.com/kb/555375
|
|
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MEB

External


Since: Jun 15, 2007
Posts: 1068



(Msg. 31) Posted: Wed May 28, 2008 3:50 am
Post subject: Re: Having strange local network printing problem - could use some help/ideas [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Oh, and Normc, best start figuring out where in the update process you are
for XP if Brian's suggestions don't work

--
MEB http://peoplescounsel.orgfree.com
--
_________

"MEB" <meb@not here.RemoveThis@hotmail.com> wrote in message
news:u8pErYJwIHA.3792@TK2MSFTNGP02.phx.gbl...
| I'll add, disconnect the computer from the network again while running
these
| test.
|
| --
| MEB http://peoplescounsel.orgfree.com
| --
| _________
|
| "Brian A." <gonefish'n@afarawaylake> wrote in message
| news:ue8hDcIwIHA.5580@TK2MSFTNGP04.phx.gbl...
| | "normc" <norm-c.RemoveThis@socal.rr.com> wrote in message
| | news:Hf5%j.5467$Ri.2621@flpi146.ffdc.sbc.com...
| | > Brian A. wrote:
| | >> "normc" <norm-c.RemoveThis@socal.rr.com> wrote in message
| | >> news:naZ_j.2904$co7.1478@nlpi066.nbdc.sbc.com...
| | >>
| | >>> Reinstalled driver. Now working as it should. Thanks for your
help.
| | >> Glad to see you're back in the "loop", have fun and enjoy.
| | >>
| | >
| | >
| | > It printed once after I uninstalled and reinstalled the USB driver.
| Tried
| | > again and it wouldn't print.
| | >
| | > I have tried it from the XPSP2 laptop and it printed as usual. I also
| tried
| | > it before reinstalling the driver on the desktop, and it wouldn't
print.
| As
| | > soon as I reinstalled, the desktop machine printed once and the laptop
| has
| | > printed whenever called upon by the laptop
| | >
| | > Any ideas as to what can be screwing up the driver on the desktop?
| |
| | On the 98SE machine:
| | Reboot.
| | Once back at the desktop press ctrl+alt+del.
| | If hpzstatx and/or hpzsta9 are listed in the Close Program window, End
| Task on
| | them.
| | Close out of Close Program.
| | Click Start > Find > Folders/Files.
| | In the box:
| | Named: type in hpzsta*.exe
| | Look in: select C:\
| | Click "Find Now".
| | If hpzstatx.exe and/or hpzsta9.exe are found, right click each one and
| rename
| | the extension to .old.
| | Close out of find and reboot.
| | Try to print to see if the issue is resolved.
| |
| | If neither file is/was present on the machine:
| | Uninstall/reinstall the printer.
| | DO NOT SHARE the printer again yet.
| | Try to print to see if the issue is resolved.
| | Try to print a second time to see if the issue is resolved.
| | Reboot and try another print job or two to see if the issue is resolved.
| |
| | Post back with the results. If the results were a failure at any
time,
| please
| | post as much information as possible as to when it failed, if any print
| queues
| | are stalled, etc.
| |
| |
| | --
| |
| |
| | Brian A. Sesko { MS MVP_Windows Desktop User Experience }
| | Conflicts start where information lacks.
| | http://basconotw.mvps.org/
| |
| | Suggested posting do's/don'ts: http://dts-l.com/goodpost.htm
| | How to ask a question: http://support.microsoft.com/kb/555375
| |
| |
|
|
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normc

External


Since: May 20, 2008
Posts: 16



(Msg. 32) Posted: Wed May 28, 2008 2:19 pm
Post subject: Re: Having strange local network printing problem - could use some [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Brian A. wrote:
> "normc" <norm-c.DeleteThis@socal.rr.com> wrote in message
> news:Hf5%j.5467$Ri.2621@flpi146.ffdc.sbc.com...
>> Brian A. wrote:
>>> "normc" <norm-c.DeleteThis@socal.rr.com> wrote in message
>>> news:naZ_j.2904$co7.1478@nlpi066.nbdc.sbc.com...
>>>
>>>> Reinstalled driver. Now working as it should. Thanks for your help.
>>> Glad to see you're back in the "loop", have fun and enjoy.
>>>
>>
>>
>> It printed once after I uninstalled and reinstalled the USB driver.
>> Tried again and it wouldn't print.
>>
>> I have tried it from the XPSP2 laptop and it printed as usual. I also
>> tried it before reinstalling the driver on the desktop, and it
>> wouldn't print. As soon as I reinstalled, the desktop machine printed
>> once and the laptop has printed whenever called upon by the laptop
>>
>> Any ideas as to what can be screwing up the driver on the desktop?
>
> On the 98SE machine:
> Reboot.
> Once back at the desktop press ctrl+alt+del.
> If hpzstatx and/or hpzsta9 are listed in the Close Program window, End
> Task on them.
> Close out of Close Program.
> Click Start > Find > Folders/Files.
> In the box:
> Named: type in hpzsta*.exe
> Look in: select C:\
> Click "Find Now".
> If hpzstatx.exe and/or hpzsta9.exe are found, right click each one and
> rename the extension to .old.

Only found;

hpzsta9x.exe (3 occurrence, same size and date)
hpzstatx.exe

Note that I didn't find any hpzsta9.exe

I renamed hpzstatx and was able to print from two different apps

Could I have another minute of your time? WTF is/was going on?

Many thanks. Hope it 'holds'.

> Close out of find and reboot.
> Try to print to see if the issue is resolved.
>
> If neither file is/was present on the machine:
> Uninstall/reinstall the printer.
> DO NOT SHARE the printer again yet.
> Try to print to see if the issue is resolved.
> Try to print a second time to see if the issue is resolved.
> Reboot and try another print job or two to see if the issue is resolved.
>
> Post back with the results. If the results were a failure at any time,
> please post as much information as possible as to when it failed, if any
> print queues are stalled, etc.
>
>
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