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can't remove entries from registry

 
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Jeff

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Since: May 23, 2005
Posts: 4



(Msg. 1) Posted: Wed Jun 15, 2005 10:32 am
Post subject: can't remove entries from registry
Archived from groups: microsoft>public>windowsnt>registry (more info?)

I'm trying to clean up after a virus infection on an XP Pro SP2 machine. I
have a list of all the registry entries added by the virus, and want to
manually delete them. I can find them easily enough, but when I try to
delete them I get an 'unable to delete all occurrences' message (or words
very similar!).

I'm not very experienced in editing the registry - I usually use a util to
keep it tuned - and I know how dangerous it can be. But although I've
removed the virus exe from the machine, and prevented firewall_anti from
loading or running, I still have all these registry entries that I'd like to
get rid of. What's the right way to do it please? I'm right-clicking the
reg entry concerned and choosing delete. Edit/Delete gives me the same
message. As I say, I have what seems like an accurate list of the reg
entries made by the virus (from Sophos).

Any pointers greatly appreciated, thanks
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Calvin

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Since: Feb 23, 2004
Posts: 794



(Msg. 2) Posted: Thu Jun 16, 2005 8:21 am
Post subject: Re: can't remove entries from registry [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi Jeff,

I'm more experienced with NT4, but these comments should apply equally to XP:

Most people are unaware of it, but NT actually has security settings on registry
settings, just like it does on files on a NTFS volume. When you try to delete
one of the registry entries and get a refusal from the system, it is likely that
the virus has set the permissions to prevent you from deleting it.

With the offending registry key highlighted, select 'Security > Permissions'
from the menu and set the permissions back to 'Everyone - Full Control', then
you will be allowed to delete it. Be aware that you may need to tick the box for
'replace on all sub-keys' as well, if the key you are trying to delete has
subkeys underneath it - a locked key further down the branch you are trying to
kill will cause the same 'refused' symptoms you described.

Use extreme care of course !

Hope this helps,

Calvin.
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