Can't install new printer

On Windows NT 4.0 SP6, Terminal Server, I cannot install a new printer. It's
essentially a printer that was attached to another PC, and was working
correctly. Now when I attempt to add a new printer, I get an error message
"The Server on WHich the Printer Resides Does Not Have a Suitable Printer
Driver Installed". The KnowledgeBase Article (180545) indicates that it's a
permissions issue, however, the correct permissions and shares seem to be in
place.

I also referred to KnowledgeBase Article 262202, which relates to a SP6
issue. I again followed the instructions (modifying the registry), but I'm
still receiving the error.

I downloaded current drivers (for NT 4.0), and when browsing to the
location, I get the errors "Printer Driver Setup Error" and "The Printer
Driver is Unknown".

I have the same results on two different servers (both running NT 4.0) when
attempting to install HP LaserJet printers (one is a 2300 and the other is a
1200).

Can any one help, please?

Thanks for all your help.
--
Wayne

Are you loged on as an Administrator?
--
Cari (MS-MVP)
Printing & Imaging



"Wayne" <Wayne RemoveThis @discussions.microsoft.com> wrote in message
news:2DDB4B59-B67D-46D8-A2A4-CA68E028A6E9@microsoft.com...
> On Windows NT 4.0 SP6, Terminal Server, I cannot install a new printer.
> It's
> essentially a printer that was attached to another PC, and was working
> correctly. Now when I attempt to add a new printer, I get an error
> message
> "The Server on WHich the Printer Resides Does Not Have a Suitable Printer
> Driver Installed". The KnowledgeBase Article (180545) indicates that it's
> a
> permissions issue, however, the correct permissions and shares seem to be
> in
> place.
>
> I also referred to KnowledgeBase Article 262202, which relates to a SP6
> issue. I again followed the instructions (modifying the registry), but
> I'm
> still receiving the error.
>
> I downloaded current drivers (for NT 4.0), and when browsing to the
> location, I get the errors "Printer Driver Setup Error" and "The Printer
> Driver is Unknown".
>
> I have the same results on two different servers (both running NT 4.0)
> when
> attempting to install HP LaserJet printers (one is a 2300 and the other is
> a
> 1200).
>
> Can any one help, please?
>
> Thanks for all your help.
> --
> Wayne