(Msg. 1) Posted: Mon Sep 25, 2006 9:21 am
Post subject: Is this hard drive dying? Archived from groups: microsoft>public>windowsme>hardware (more info?)
Neighbour complains that she can no longer load her Scrabble CD. I manage
to get it to start via the Run box but it will not start from its normal
shortcut and other CDs cannot be read.
I started to do some long overdue housekeeping and when I got Scandisk it
would start, recycle many times but would not progress to the end.
Is this a indicator that the hard drive is going south or should I do some
other checks to be certain ?
(Msg. 2) Posted: Mon Sep 25, 2006 9:52 am
Post subject: Re: Is this hard drive dying? [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Taking the second point first, try running Scandisk in Safe Mode as 'other
background running processes' can often cause Scandisk to recycle in Normal
Mode.
To boot into Safe Mode :-
There is an 'Official' (documented) MS method for WinMe - as per a search
for 'safe mode' in Help and Support Centre will find - by holding down or
'stabbing at' the Ctrl or the F8 keys as the pc boots from cold.
A further couple of methods are by using the Shift key as above, or when
your machine is running in Normal Mode, run msconfig.exe and on the General
tab, select Advanced and check the 'Enable Startup Menu' box. (Not
forgetting to disable it when you've finished <g>)
Regarding the CD's being unable to be read issue - the CD-ROM *might* just
be failing and *probably* unrelated to the Scandisk issue. You need to
check-out the CD-ROM in Real Mode DOS.
To 'see' it in Real Mode DOS, Boot, using your WinMe Startup (floppy) Disk
in the A: drive.
Select option 2. Start computer with CD-ROM support.
Let the screen information scroll until you eventually see a line which
should report a drive letter for the CD-ROM - but note that it may not
necessarily the same letter as you would expect to see in Windows.
For example, you may see the CD-ROM becoming the E: so the screen should
show:
> Drive E:= Driver MSCD001 UNIT 0
> Your CD-ROM Is Drive E
When the boot disk finally settles down, you will be presented with an A:\>
prompt.
Now put a (data) CD into the CD-ROM and at the A:\> prompt, type "E:"
(no quotes and note the colon after the letter E) Then Press Return.
Now, at the E:\> prompt, type "DIR /P" (no quotes and note the space) Then
press Return.
You should see a listing of the CD contents. - Try several CD's
Come back with your results. Give EXACT errors reports - if any.
Mart
"Hawkins" <hawkinsfamily3.DeleteThis@DIGITbtinternet.com> wrote in message
news:F4CdnRgNsvEWDIrYRVnysw@bt.com...
> Neighbour complains that she can no longer load her Scrabble CD. I manage
> to get it to start via the Run box but it will not start from its normal
> shortcut and other CDs cannot be read.
> I started to do some long overdue housekeeping and when I got Scandisk it
> would start, recycle many times but would not progress to the end.
> Is this a indicator that the hard drive is going south or should I do some
> other checks to be certain ?
>
> Richard
>
(Msg. 3) Posted: Mon Sep 25, 2006 11:18 am
Post subject: Re: Is this hard drive dying? [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Hi Mart,
Scandisk ran with no problems in safe mode so that puts my worst fears to
rest!
Starting from the WinMe floppy went OK.
The first result was CDR101 : Not ready reading drive E.
Second CD actually read its contents OK.
Put the first one in again an hey presto it showed its contents.
Put in another CD and got the same error message again.
Then at another try all was OK.
I then restarted ME and tried the Scrabble CD again. It hung for a while
with the activity light pulsing slowly. I was on the point of giving up when
the CD drive sprang to life and the game loaded.
So does this mean the CD drive is on the Blink, literally, or is there any
further treatment I can give it ?
Thanks very much for your spot on diagnosis so far.
Richard.
..
"Mart" <mart(NoSpam)@nospam.nospam> wrote in message
news:eIBHp$H4GHA.3476@TK2MSFTNGP04.phx.gbl...
> Taking the second point first, try running Scandisk in Safe Mode as 'other
> background running processes' can often cause Scandisk to recycle in
> Normal Mode.
>
> To boot into Safe Mode :-
> There is an 'Official' (documented) MS method for WinMe - as per a search
> for 'safe mode' in Help and Support Centre will find - by holding down or
> 'stabbing at' the Ctrl or the F8 keys as the pc boots from cold.
>
> A further couple of methods are by using the Shift key as above, or when
> your machine is running in Normal Mode, run msconfig.exe and on the
> General tab, select Advanced and check the 'Enable Startup Menu' box. (Not
> forgetting to disable it when you've finished <g>)
>
> Regarding the CD's being unable to be read issue - the CD-ROM *might* just
> be failing and *probably* unrelated to the Scandisk issue. You need to
> check-out the CD-ROM in Real Mode DOS.
>
> To 'see' it in Real Mode DOS, Boot, using your WinMe Startup (floppy) Disk
> in the A: drive.
> Select option 2. Start computer with CD-ROM support.
>
> Let the screen information scroll until you eventually see a line which
> should report a drive letter for the CD-ROM - but note that it may not
> necessarily the same letter as you would expect to see in Windows.
>
> For example, you may see the CD-ROM becoming the E: so the screen should
> show:
>> Drive E:= Driver MSCD001 UNIT 0
>> Your CD-ROM Is Drive E
>
> When the boot disk finally settles down, you will be presented with an
> A:\> prompt.
>
> Now put a (data) CD into the CD-ROM and at the A:\> prompt, type "E:"
> (no quotes and note the colon after the letter E) Then Press Return.
>
> Now, at the E:\> prompt, type "DIR /P" (no quotes and note the space) Then
> press Return.
>
> You should see a listing of the CD contents. - Try several CD's
>
> Come back with your results. Give EXACT errors reports - if any.
>
> Mart
>
>
> "Hawkins" <hawkinsfamily3.RemoveThis@DIGITbtinternet.com> wrote in message
> news:F4CdnRgNsvEWDIrYRVnysw@bt.com...
>> Neighbour complains that she can no longer load her Scrabble CD. I
>> manage to get it to start via the Run box but it will not start from its
>> normal shortcut and other CDs cannot be read.
>> I started to do some long overdue housekeeping and when I got Scandisk it
>> would start, recycle many times but would not progress to the end.
>> Is this a indicator that the hard drive is going south or should I do
>> some other checks to be certain ?
>>
>> Richard
>>
>
>
(Msg. 4) Posted: Mon Sep 25, 2006 12:27 pm
Post subject: Re: Is this hard drive dying? [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
OK Richard, two things you can try with your CD-ROM (although my *guess* is
that it probably is failing especially if it's more than just a few years
old!) is to run a (commercial) CD lens cleaner in your CD-ROM. This is
normally available from your local record shop (Tesco?) and should only cost
a couple of quid or so.
Secondly, remove the side-cover from your pc and confirm that the cables are
firmly seated in their sockets at the back of the CD-ROM - AND on the
motherboard! - They *may* have vibrated loose.
Failing that, a new CD-ROM - or better still a CD-RW, to allow you to burn
your own CD's - is probably the best solution. Again, replacement CD-ROM's
are quite cheap and CD-RW's are not very much dearer. No particular
recommendations for brands - all probably made at the same factory in Taiwan
(or China), just different badges. Scan the shelves at Tesco - or Google <g>
Mart
"Hawkins" <hawkinsfamily3.RemoveThis@DIGITbtinternet.com> wrote in message
news:Q5adnRtXYozYMIrYnZ2dnUVZ8sydnZ2d@bt.com...
> Hi Mart,
>
> Scandisk ran with no problems in safe mode so that puts my worst fears to
> rest!
>
> Starting from the WinMe floppy went OK.
> The first result was CDR101 : Not ready reading drive E.
> Second CD actually read its contents OK.
> Put the first one in again an hey presto it showed its contents.
> Put in another CD and got the same error message again.
> Then at another try all was OK.
>
> I then restarted ME and tried the Scrabble CD again. It hung for a while
> with the activity light pulsing slowly. I was on the point of giving up
> when the CD drive sprang to life and the game loaded.
>
> So does this mean the CD drive is on the Blink, literally, or is there any
> further treatment I can give it ?
>
> Thanks very much for your spot on diagnosis so far.
>
> Richard.
> .
> "Mart" <mart(NoSpam)@nospam.nospam> wrote in message
> news:eIBHp$H4GHA.3476@TK2MSFTNGP04.phx.gbl...
>> Taking the second point first, try running Scandisk in Safe Mode as
>> 'other background running processes' can often cause Scandisk to recycle
>> in Normal Mode.
>>
>> To boot into Safe Mode :-
>> There is an 'Official' (documented) MS method for WinMe - as per a search
>> for 'safe mode' in Help and Support Centre will find - by holding down or
>> 'stabbing at' the Ctrl or the F8 keys as the pc boots from cold.
>>
>> A further couple of methods are by using the Shift key as above, or when
>> your machine is running in Normal Mode, run msconfig.exe and on the
>> General tab, select Advanced and check the 'Enable Startup Menu' box.
>> (Not forgetting to disable it when you've finished <g>)
>>
>> Regarding the CD's being unable to be read issue - the CD-ROM *might*
>> just be failing and *probably* unrelated to the Scandisk issue. You need
>> to check-out the CD-ROM in Real Mode DOS.
>>
>> To 'see' it in Real Mode DOS, Boot, using your WinMe Startup (floppy)
>> Disk in the A: drive.
>> Select option 2. Start computer with CD-ROM support.
>>
>> Let the screen information scroll until you eventually see a line which
>> should report a drive letter for the CD-ROM - but note that it may not
>> necessarily the same letter as you would expect to see in Windows.
>>
>> For example, you may see the CD-ROM becoming the E: so the screen should
>> show:
>>> Drive E:= Driver MSCD001 UNIT 0
>>> Your CD-ROM Is Drive E
>>
>> When the boot disk finally settles down, you will be presented with an
>> A:\> prompt.
>>
>> Now put a (data) CD into the CD-ROM and at the A:\> prompt, type "E:"
>> (no quotes and note the colon after the letter E) Then Press Return.
>>
>> Now, at the E:\> prompt, type "DIR /P" (no quotes and note the space)
>> Then
>> press Return.
>>
>> You should see a listing of the CD contents. - Try several CD's
>>
>> Come back with your results. Give EXACT errors reports - if any.
>>
>> Mart
>>
>>
>> "Hawkins" <hawkinsfamily3.RemoveThis@DIGITbtinternet.com> wrote in message
>> news:F4CdnRgNsvEWDIrYRVnysw@bt.com...
>>> Neighbour complains that she can no longer load her Scrabble CD. I
>>> manage to get it to start via the Run box but it will not start from its
>>> normal shortcut and other CDs cannot be read.
>>> I started to do some long overdue housekeeping and when I got Scandisk
>>> it would start, recycle many times but would not progress to the end.
>>> Is this a indicator that the hard drive is going south or should I do
>>> some other checks to be certain ?
>>>
>>> Richard
>>>
>>
>>
>
>
(Msg. 5) Posted: Mon Sep 25, 2006 4:14 pm
Post subject: Re: Is this hard drive dying? [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Mart,
Many thanks I will try a cleaning gadget first and then the replacement
drive if all the connections are sound.
Richard.
..
"Mart" <mart(NoSpam)@nospam.nospam> wrote in message
news:%230e%23aWJ4GHA.1256@TK2MSFTNGP04.phx.gbl...
> OK Richard, two things you can try with your CD-ROM (although my *guess*
> is that it probably is failing especially if it's more than just a few
> years old!) is to run a (commercial) CD lens cleaner in your CD-ROM. This
> is normally available from your local record shop (Tesco?) and should only
> cost a couple of quid or so.
>
> Secondly, remove the side-cover from your pc and confirm that the cables
> are firmly seated in their sockets at the back of the CD-ROM - AND on the
> motherboard! - They *may* have vibrated loose.
>
> Failing that, a new CD-ROM - or better still a CD-RW, to allow you to burn
> your own CD's - is probably the best solution. Again, replacement CD-ROM's
> are quite cheap and CD-RW's are not very much dearer. No particular
> recommendations for brands - all probably made at the same factory in
> Taiwan (or China), just different badges. Scan the shelves at Tesco - or
> Google <g>
>
> Mart
>
>
>
> "Hawkins" <hawkinsfamily3.DeleteThis@DIGITbtinternet.com> wrote in message
> news:Q5adnRtXYozYMIrYnZ2dnUVZ8sydnZ2d@bt.com...
>> Hi Mart,
>>
>> Scandisk ran with no problems in safe mode so that puts my worst fears to
>> rest!
>>
>> Starting from the WinMe floppy went OK.
>> The first result was CDR101 : Not ready reading drive E.
>> Second CD actually read its contents OK.
>> Put the first one in again an hey presto it showed its contents.
>> Put in another CD and got the same error message again.
>> Then at another try all was OK.
>>
>> I then restarted ME and tried the Scrabble CD again. It hung for a while
>> with the activity light pulsing slowly. I was on the point of giving up
>> when the CD drive sprang to life and the game loaded.
>>
>> So does this mean the CD drive is on the Blink, literally, or is there
>> any further treatment I can give it ?
>>
>> Thanks very much for your spot on diagnosis so far.
>>
>> Richard.
>> .
>> "Mart" <mart(NoSpam)@nospam.nospam> wrote in message
>> news:eIBHp$H4GHA.3476@TK2MSFTNGP04.phx.gbl...
>>> Taking the second point first, try running Scandisk in Safe Mode as
>>> 'other background running processes' can often cause Scandisk to recycle
>>> in Normal Mode.
>>>
>>> To boot into Safe Mode :-
>>> There is an 'Official' (documented) MS method for WinMe - as per a
>>> search for 'safe mode' in Help and Support Centre will find - by holding
>>> down or 'stabbing at' the Ctrl or the F8 keys as the pc boots from cold.
>>>
>>> A further couple of methods are by using the Shift key as above, or when
>>> your machine is running in Normal Mode, run msconfig.exe and on the
>>> General tab, select Advanced and check the 'Enable Startup Menu' box.
>>> (Not forgetting to disable it when you've finished <g>)
>>>
>>> Regarding the CD's being unable to be read issue - the CD-ROM *might*
>>> just be failing and *probably* unrelated to the Scandisk issue. You need
>>> to check-out the CD-ROM in Real Mode DOS.
>>>
>>> To 'see' it in Real Mode DOS, Boot, using your WinMe Startup (floppy)
>>> Disk in the A: drive.
>>> Select option 2. Start computer with CD-ROM support.
>>>
>>> Let the screen information scroll until you eventually see a line which
>>> should report a drive letter for the CD-ROM - but note that it may not
>>> necessarily the same letter as you would expect to see in Windows.
>>>
>>> For example, you may see the CD-ROM becoming the E: so the screen should
>>> show:
>>>> Drive E:= Driver MSCD001 UNIT 0
>>>> Your CD-ROM Is Drive E
>>>
>>> When the boot disk finally settles down, you will be presented with an
>>> A:\> prompt.
>>>
>>> Now put a (data) CD into the CD-ROM and at the A:\> prompt, type "E:"
>>> (no quotes and note the colon after the letter E) Then Press Return.
>>>
>>> Now, at the E:\> prompt, type "DIR /P" (no quotes and note the space)
>>> Then
>>> press Return.
>>>
>>> You should see a listing of the CD contents. - Try several CD's
>>>
>>> Come back with your results. Give EXACT errors reports - if any.
>>>
>>> Mart
>>>
>>>
>>> "Hawkins" <hawkinsfamily3.DeleteThis@DIGITbtinternet.com> wrote in message
>>> news:F4CdnRgNsvEWDIrYRVnysw@bt.com...
>>>> Neighbour complains that she can no longer load her Scrabble CD. I
>>>> manage to get it to start via the Run box but it will not start from
>>>> its normal shortcut and other CDs cannot be read.
>>>> I started to do some long overdue housekeeping and when I got Scandisk
>>>> it would start, recycle many times but would not progress to the end.
>>>> Is this a indicator that the hard drive is going south or should I do
>>>> some other checks to be certain ?
>>>>
>>>> Richard
>>>>
>>>
>>>
>>
>>
>
>
(Msg. 6) Posted: Tue Sep 26, 2006 7:47 pm
Post subject: Re: Is this hard drive dying? [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Just to let you know the final outcome.
A lens cleaner did not fix things but it is a useful thing to have in stock.
I had saved a DVD/CD drive from another computer and this has replaced the
suspect drive.
I now have a very happy neighbour who can not only get back to her favourite
Scrabble game but she can Boogie on down to the latest Pop videos, well why
not she is only about 76 years young !!
Thanks again Richard.
..
"Mart" <mart(NoSpam)@nospam.nospam> wrote in message
news:%230e%23aWJ4GHA.1256@TK2MSFTNGP04.phx.gbl...
> OK Richard, two things you can try with your CD-ROM (although my *guess*
> is that it probably is failing especially if it's more than just a few
> years old!) is to run a (commercial) CD lens cleaner in your CD-ROM. This
> is normally available from your local record shop (Tesco?) and should only
> cost a couple of quid or so.
>
> Secondly, remove the side-cover from your pc and confirm that the cables
> are firmly seated in their sockets at the back of the CD-ROM - AND on the
> motherboard! - They *may* have vibrated loose.
>
> Failing that, a new CD-ROM - or better still a CD-RW, to allow you to burn
> your own CD's - is probably the best solution. Again, replacement CD-ROM's
> are quite cheap and CD-RW's are not very much dearer. No particular
> recommendations for brands - all probably made at the same factory in
> Taiwan (or China), just different badges. Scan the shelves at Tesco - or
> Google <g>
>
> Mart
>
>
>
> "Hawkins" <hawkinsfamily3.RemoveThis@DIGITbtinternet.com> wrote in message
> news:Q5adnRtXYozYMIrYnZ2dnUVZ8sydnZ2d@bt.com...
>> Hi Mart,
>>
>> Scandisk ran with no problems in safe mode so that puts my worst fears to
>> rest!
>>
>> Starting from the WinMe floppy went OK.
>> The first result was CDR101 : Not ready reading drive E.
>> Second CD actually read its contents OK.
>> Put the first one in again an hey presto it showed its contents.
>> Put in another CD and got the same error message again.
>> Then at another try all was OK.
>>
>> I then restarted ME and tried the Scrabble CD again. It hung for a while
>> with the activity light pulsing slowly. I was on the point of giving up
>> when the CD drive sprang to life and the game loaded.
>>
>> So does this mean the CD drive is on the Blink, literally, or is there
>> any further treatment I can give it ?
>>
>> Thanks very much for your spot on diagnosis so far.
>>
>> Richard.
>> .
>> "Mart" <mart(NoSpam)@nospam.nospam> wrote in message
>> news:eIBHp$H4GHA.3476@TK2MSFTNGP04.phx.gbl...
>>> Taking the second point first, try running Scandisk in Safe Mode as
>>> 'other background running processes' can often cause Scandisk to recycle
>>> in Normal Mode.
>>>
>>> To boot into Safe Mode :-
>>> There is an 'Official' (documented) MS method for WinMe - as per a
>>> search for 'safe mode' in Help and Support Centre will find - by holding
>>> down or 'stabbing at' the Ctrl or the F8 keys as the pc boots from cold.
>>>
>>> A further couple of methods are by using the Shift key as above, or when
>>> your machine is running in Normal Mode, run msconfig.exe and on the
>>> General tab, select Advanced and check the 'Enable Startup Menu' box.
>>> (Not forgetting to disable it when you've finished <g>)
>>>
>>> Regarding the CD's being unable to be read issue - the CD-ROM *might*
>>> just be failing and *probably* unrelated to the Scandisk issue. You need
>>> to check-out the CD-ROM in Real Mode DOS.
>>>
>>> To 'see' it in Real Mode DOS, Boot, using your WinMe Startup (floppy)
>>> Disk in the A: drive.
>>> Select option 2. Start computer with CD-ROM support.
>>>
>>> Let the screen information scroll until you eventually see a line which
>>> should report a drive letter for the CD-ROM - but note that it may not
>>> necessarily the same letter as you would expect to see in Windows.
>>>
>>> For example, you may see the CD-ROM becoming the E: so the screen should
>>> show:
>>>> Drive E:= Driver MSCD001 UNIT 0
>>>> Your CD-ROM Is Drive E
>>>
>>> When the boot disk finally settles down, you will be presented with an
>>> A:\> prompt.
>>>
>>> Now put a (data) CD into the CD-ROM and at the A:\> prompt, type "E:"
>>> (no quotes and note the colon after the letter E) Then Press Return.
>>>
>>> Now, at the E:\> prompt, type "DIR /P" (no quotes and note the space)
>>> Then
>>> press Return.
>>>
>>> You should see a listing of the CD contents. - Try several CD's
>>>
>>> Come back with your results. Give EXACT errors reports - if any.
>>>
>>> Mart
>>>
>>>
>>> "Hawkins" <hawkinsfamily3.RemoveThis@DIGITbtinternet.com> wrote in message
>>> news:F4CdnRgNsvEWDIrYRVnysw@bt.com...
>>>> Neighbour complains that she can no longer load her Scrabble CD. I
>>>> manage to get it to start via the Run box but it will not start from
>>>> its normal shortcut and other CDs cannot be read.
>>>> I started to do some long overdue housekeeping and when I got Scandisk
>>>> it would start, recycle many times but would not progress to the end.
>>>> Is this a indicator that the hard drive is going south or should I do
>>>> some other checks to be certain ?
>>>>
>>>> Richard
>>>>
>>>
>>>
>>
>>
>
>
(Msg. 7) Posted: Tue Sep 26, 2006 10:33 pm
Post subject: Re: Is this hard drive dying? [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
You're welcome Richard and thanks for the feedback. I'm pleased that your
neighbour is now up and running (or dancing?) through her word game.
Also, good to know that it's not just me who can't throw things away <g>
Mart
"Hawkins" <hawkinsfamily3.TakeThisOut@DIGITbtinternet.com> wrote in message
news:R4Kdnfz0ePQr6ITYRVnygg@bt.com...
> Just to let you know the final outcome.
> A lens cleaner did not fix things but it is a useful thing to have in
> stock.
> I had saved a DVD/CD drive from another computer and this has replaced the
> suspect drive.
> I now have a very happy neighbour who can not only get back to her
> favourite Scrabble game but she can Boogie on down to the latest Pop
> videos, well why not she is only about 76 years young !!
>
> Thanks again Richard.
>
> .
> "Mart" <mart(NoSpam)@nospam.nospam> wrote in message
> news:%230e%23aWJ4GHA.1256@TK2MSFTNGP04.phx.gbl...
>> OK Richard, two things you can try with your CD-ROM (although my *guess*
>> is that it probably is failing especially if it's more than just a few
>> years old!) is to run a (commercial) CD lens cleaner in your CD-ROM. This
>> is normally available from your local record shop (Tesco?) and should
>> only cost a couple of quid or so.
>>
>> Secondly, remove the side-cover from your pc and confirm that the cables
>> are firmly seated in their sockets at the back of the CD-ROM - AND on the
>> motherboard! - They *may* have vibrated loose.
>>
>> Failing that, a new CD-ROM - or better still a CD-RW, to allow you to
>> burn your own CD's - is probably the best solution. Again, replacement
>> CD-ROM's are quite cheap and CD-RW's are not very much dearer. No
>> particular recommendations for brands - all probably made at the same
>> factory in Taiwan (or China), just different badges. Scan the shelves at
>> Tesco - or Google <g>
>>
>> Mart
>>
>>
>>
>> "Hawkins" <hawkinsfamily3.TakeThisOut@DIGITbtinternet.com> wrote in message
>> news:Q5adnRtXYozYMIrYnZ2dnUVZ8sydnZ2d@bt.com...
>>> Hi Mart,
>>>
>>> Scandisk ran with no problems in safe mode so that puts my worst fears
>>> to rest!
>>>
>>> Starting from the WinMe floppy went OK.
>>> The first result was CDR101 : Not ready reading drive E.
>>> Second CD actually read its contents OK.
>>> Put the first one in again an hey presto it showed its contents.
>>> Put in another CD and got the same error message again.
>>> Then at another try all was OK.
>>>
>>> I then restarted ME and tried the Scrabble CD again. It hung for a while
>>> with the activity light pulsing slowly. I was on the point of giving up
>>> when the CD drive sprang to life and the game loaded.
>>>
>>> So does this mean the CD drive is on the Blink, literally, or is there
>>> any further treatment I can give it ?
>>>
>>> Thanks very much for your spot on diagnosis so far.
>>>
>>> Richard.
>>> .
>>> "Mart" <mart(NoSpam)@nospam.nospam> wrote in message
>>> news:eIBHp$H4GHA.3476@TK2MSFTNGP04.phx.gbl...
>>>> Taking the second point first, try running Scandisk in Safe Mode as
>>>> 'other background running processes' can often cause Scandisk to
>>>> recycle in Normal Mode.
>>>>
>>>> To boot into Safe Mode :-
>>>> There is an 'Official' (documented) MS method for WinMe - as per a
>>>> search for 'safe mode' in Help and Support Centre will find - by
>>>> holding down or 'stabbing at' the Ctrl or the F8 keys as the pc boots
>>>> from cold.
>>>>
>>>> A further couple of methods are by using the Shift key as above, or
>>>> when your machine is running in Normal Mode, run msconfig.exe and on
>>>> the General tab, select Advanced and check the 'Enable Startup Menu'
>>>> box. (Not forgetting to disable it when you've finished <g>)
>>>>
>>>> Regarding the CD's being unable to be read issue - the CD-ROM *might*
>>>> just be failing and *probably* unrelated to the Scandisk issue. You
>>>> need to check-out the CD-ROM in Real Mode DOS.
>>>>
>>>> To 'see' it in Real Mode DOS, Boot, using your WinMe Startup (floppy)
>>>> Disk in the A: drive.
>>>> Select option 2. Start computer with CD-ROM support.
>>>>
>>>> Let the screen information scroll until you eventually see a line which
>>>> should report a drive letter for the CD-ROM - but note that it may not
>>>> necessarily the same letter as you would expect to see in Windows.
>>>>
>>>> For example, you may see the CD-ROM becoming the E: so the screen
>>>> should show:
>>>>> Drive E:= Driver MSCD001 UNIT 0
>>>>> Your CD-ROM Is Drive E
>>>>
>>>> When the boot disk finally settles down, you will be presented with an
>>>> A:\> prompt.
>>>>
>>>> Now put a (data) CD into the CD-ROM and at the A:\> prompt, type "E:"
>>>> (no quotes and note the colon after the letter E) Then Press Return.
>>>>
>>>> Now, at the E:\> prompt, type "DIR /P" (no quotes and note the space)
>>>> Then
>>>> press Return.
>>>>
>>>> You should see a listing of the CD contents. - Try several CD's
>>>>
>>>> Come back with your results. Give EXACT errors reports - if any.
>>>>
>>>> Mart
>>>>
>>>>
>>>> "Hawkins" <hawkinsfamily3.TakeThisOut@DIGITbtinternet.com> wrote in message
>>>> news:F4CdnRgNsvEWDIrYRVnysw@bt.com...
>>>>> Neighbour complains that she can no longer load her Scrabble CD. I
>>>>> manage to get it to start via the Run box but it will not start from
>>>>> its normal shortcut and other CDs cannot be read.
>>>>> I started to do some long overdue housekeeping and when I got Scandisk
>>>>> it would start, recycle many times but would not progress to the end.
>>>>> Is this a indicator that the hard drive is going south or should I do
>>>>> some other checks to be certain ?
>>>>>
>>>>> Richard
>>>>>
>>>>
>>>>
>>>
>>>
>>
>>
>
>
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