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cannot delete or open a message in OE6

 
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pp

External


Since: Jul 23, 2008
Posts: 2



(Msg. 1) Posted: Wed Jul 23, 2008 12:01 pm
Post subject: cannot delete or open a message in OE6
Archived from groups: microsoft>public>windows>inetexplorer>ie6_outlookexpress (more info?)

Hi
I'm unable to delete a message in OE6 either by hitting the Delete key, or
dragging into the Deleted Items. I cannot open this particular message
either. I've run McAfee to see whather it detects any viruses and it
doesn't. Also, when I sometimes do try to delete or open that message OE
freezes, or there is lots of hard disk activity. All other messages can be
opened or deleted, it's just this one. Any help please?
TIA
Phil
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Tom Koch

External


Since: Nov 06, 2006
Posts: 29



(Msg. 2) Posted: Wed Jul 23, 2008 2:29 pm
Post subject: Re: cannot delete or open a message in OE6 [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"pp" <philpye.RemoveThis@NOSPAMblueyonder.co.uk> wrote in message
news:0dEhk.11215$ec5.9264@newsfe30.ams2...
> Hi
> I'm unable to delete a message in OE6 either by hitting the Delete key, or
> dragging into the Deleted Items. I cannot open this particular message
> either. I've run McAfee to see whather it detects any viruses and it
> doesn't. Also, when I sometimes do try to delete or open that message OE
> freezes, or there is lots of hard disk activity. All other messages can be
> opened or deleted, it's just this one. Any help please?


The *.dbx file for the folder with that message is corrupt and that is why
you can't delete the message. Move all other messages out of that folder,
close OE, then delete the *.dbx file.

You might also be able to correct the problem using File|Folder|Compact All
Folders, but you are more than likely going to encounter an error when OE
tries to compact the problem folder.

--
Tom Koch
Awareness is free.
http://tomsterdam.com
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pp

External


Since: Jul 23, 2008
Posts: 2



(Msg. 3) Posted: Wed Jul 23, 2008 2:29 pm
Post subject: Re: cannot delete or open a message in OE6 [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi
Done that and it works fine now.
Thanks for your help.
Phil


"Tom Koch" <tomsterdam.DeleteThis@hotmail.com> wrote in message
news:902B822D-1C9A-457D-BE14-3AABB0D5F469@microsoft.com...
> "pp" <philpye.DeleteThis@NOSPAMblueyonder.co.uk> wrote in message
> news:0dEhk.11215$ec5.9264@newsfe30.ams2...
>> Hi
>> I'm unable to delete a message in OE6 either by hitting the Delete key,
>> or dragging into the Deleted Items. I cannot open this particular message
>> either. I've run McAfee to see whather it detects any viruses and it
>> doesn't. Also, when I sometimes do try to delete or open that message OE
>> freezes, or there is lots of hard disk activity. All other messages can
>> be opened or deleted, it's just this one. Any help please?
>
>
> The *.dbx file for the folder with that message is corrupt and that is why
> you can't delete the message. Move all other messages out of that folder,
> close OE, then delete the *.dbx file.
>
> You might also be able to correct the problem using File|Folder|Compact
> All Folders, but you are more than likely going to encounter an error when
> OE tries to compact the problem folder.
>
> --
> Tom Koch
> Awareness is free.
> http://tomsterdam.com
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PA Bear [MS MVP]

External


Since: Jan 03, 2008
Posts: 2276



(Msg. 4) Posted: Wed Jul 23, 2008 2:29 pm
Post subject: Re: cannot delete or open a message in OE6 [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

He's alive!!!

Tom Koch wrote:
> "pp" <philpye.TakeThisOut@NOSPAMblueyonder.co.uk> wrote in message
> news:0dEhk.11215$ec5.9264@newsfe30.ams2...
>> Hi
>> I'm unable to delete a message in OE6 either by hitting the Delete key,
>> or
>> dragging into the Deleted Items. I cannot open this particular message
>> either. I've run McAfee to see whather it detects any viruses and it
>> doesn't. Also, when I sometimes do try to delete or open that message OE
>> freezes, or there is lots of hard disk activity. All other messages can
>> be
>> opened or deleted, it's just this one. Any help please?
>
>
> The *.dbx file for the folder with that message is corrupt and that is why
> you can't delete the message. Move all other messages out of that folder,
> close OE, then delete the *.dbx file.
>
> You might also be able to correct the problem using File|Folder|Compact
> All
> Folders, but you are more than likely going to encounter an error when OE
> tries to compact the problem folder.
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enzodirusso

External


Since: Jan 01, 2005
Posts: 1066



(Msg. 5) Posted: Wed Jul 23, 2008 2:37 pm
Post subject: Re: cannot delete or open a message in OE6 [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Welcome back, Tom.

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional since 2003
Windows Internet Explorer, Windows Desktop Experience & Security
My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo
My Blog: http://blogs.dotnethell.it/vincent/

Tom Koch wrote:
> "pp" <philpye DeleteThis @NOSPAMblueyonder.co.uk> wrote in message
> news:0dEhk.11215$ec5.9264@newsfe30.ams2...
>> Hi
>> I'm unable to delete a message in OE6 either by hitting the Delete key,
>> or dragging into the Deleted Items. I cannot open this particular message
>> either. I've run McAfee to see whather it detects any viruses and it
>> doesn't. Also, when I sometimes do try to delete or open that message OE
>> freezes, or there is lots of hard disk activity. All other messages can
>> be opened or deleted, it's just this one. Any help please?
>
>
> The *.dbx file for the folder with that message is corrupt and that is why
> you can't delete the message. Move all other messages out of that folder,
> close OE, then delete the *.dbx file.
>
> You might also be able to correct the problem using File|Folder|Compact
> All Folders, but you are more than likely going to encounter an error
> when OE tries to compact the problem folder.
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