Windows 2000 Server stop error on shutdown

I am currently the administrator of a MS Windows 2000 Server utilizing
terminal services. When I attempt to reboot the computer, I receive a stop
error at shutdown - Kmode exception not handled 0x0000001E - with error codes
0xC0000005, 0x8046BE4B, 0x00000000, and 0x00000029. I have also been
troubleshooting shared printers from terminal services sessions for
particular users not being available. After investigation, it seems that the
printer spooler service stops - on its own, with no error codes. Can anyone
help me attempt to make sense of these? Any help is greatly appreciated.

Hello Steve,

Chekc out this about creating a dump file to get more info about the error:
http://support.microsoft.com/kb/254649

Also look here:
http://support.microsoft.com/search/default.aspx?catalog=LCID%3D1033&m...=s&cat=

Best regards

Meinolf Weber
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> I am currently the administrator of a MS Windows 2000 Server utilizing
> terminal services. When I attempt to reboot the computer, I receive a
> stop error at shutdown - Kmode exception not handled 0x0000001E - with
> error codes 0xC0000005, 0x8046BE4B, 0x00000000, and 0x00000029. I
> have also been troubleshooting shared printers from terminal services
> sessions for particular users not being available. After
> investigation, it seems that the printer spooler service stops - on
> its own, with no error codes. Can anyone help me attempt to make
> sense of these? Any help is greatly appreciated.
>