Shutting down - End program box

External Since: Feb 11, 2006 Posts: 7

When attempting to shut down my computer, I get an error message box stating:
Program not responding. End program now. I click end now and it doesnt shut
down. I have to power off by shutting the power to the computer and I know
this is not good to do this. How do I find out what is not shutting down.
The only program being used on this computer is a program called "First
Choice" which is a very old word processing program. There is nothing wrong
with the program. Also, we have had problems with the screen saver. Could
this be the problem? Any help would be appreciated.
--
Carmen

External Since: Apr 09, 2005 Posts: 1471

Does the same happen in Safe Mode?

Take a look at Jim Eshelman's excellent troubleshooting site. The following
two URL's link directly to articles on WinME shutdown problems:
http://www.aumha.org/a/shtdwnme.htm
http://aumha.org/win4/a/shutdown.htm

HTH

Mart

"Carmen" <Carmen DeleteThis @discussions.microsoft.com> wrote in message
news:C0CBC741-8D58-4334-BF2C-38370CBBE3E6@microsoft.com...
> When attempting to shut down my computer, I get an error message box
> stating:
> Program not responding. End program now. I click end now and it doesnt
> shut
> down. I have to power off by shutting the power to the computer and I
> know
> this is not good to do this. How do I find out what is not shutting down.
> The only program being used on this computer is a program called "First
> Choice" which is a very old word processing program. There is nothing
> wrong
> with the program. Also, we have had problems with the screen saver.
> Could
> this be the problem? Any help would be appreciated.
> --
> Carmen