(Msg. 1) Posted: Wed Jul 23, 2008 6:02 am
Post subject: Help! My computer freezes when I try to open Word Add to elertz Archived from groups: microsoft>public>windowsme>general (more info?)
Whenever I try to open a Word document, my computer freezes up. This happened
once before and a Dell tech support person found a very easy solution that
solved the problem, but I forget what it was. Any advice?
(Msg. 2) Posted: Wed Jul 23, 2008 4:48 pm
Post subject: Re: Help! My computer freezes when I try to open Word Add to elertz [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Click Start > Run > type "winword /a"
(without the quotes, & note the space after winword).
Does 'Word' open?
If yes, close 'Word', search for and delete all instances of the file
"normal.dot"
(without the quotes).
This should solve your problem.
"SH73" <SH73.DeleteThis@discussions.microsoft.com> wrote in message
news:34725114-8F8F-41FB-8494-42E978A4AA30@microsoft.com...
> Whenever I try to open a Word document, my computer freezes up. This
> happened
> once before and a Dell tech support person found a very easy solution that
> solved the problem, but I forget what it was. Any advice?
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