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Dr Watson Reports

 
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Dougair

External


Since: Jan 29, 2006
Posts: 2



(Msg. 1) Posted: Sun Jan 29, 2006 7:57 am
Post subject: Dr Watson Reports
Archived from groups: microsoft>public>win98>performance (more info?)

With limited RAM at present (64MB's), I'm working hard to keep up with a
selection of fault messages and reboots, and in the last few days, Dr Watson
is reporting:-

"Windows User-interface core component attempted to access memory that does
not exist.

Module Name: user.exe
Description: Windows User-interface core component
Version: 4.10.1998
Product: Microsoft(R) Windows(R) Operating System
Manufacturer: Microsoft Corporation

Application Name: Iexplore.exe
Description: Internet Explorer
Version: 6.00.2800.1106
Product: Microsoft® Windows® Operating System
Manufacturer: Microsoft Corporation"

This is mainly with IE but other programmes also bring up same fault.
Two points, the IE vers. is shown as 5.6.0.2800 as well as 6.00.2800 (as
above) - is it an IE5 or 6? and is the fact that the 'user.exe' (dated
4.10.98.) is in need of an update?

Would appreciate any help!
Thanks
--
Dougair
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Jeff Richards

External


Since: Mar 14, 2004
Posts: 2488



(Msg. 2) Posted: Mon Jan 30, 2006 7:16 pm
Post subject: Re: Dr Watson Reports [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

If you get rid of Dr Watson then you will be able to see the real error
message, and you can search on it in the MS knowledgebase, or in Google.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Dougair" <Dougair RemoveThis @discussions.microsoft.com> wrote in message
news:62A5987D-B0CB-42E4-BF89-13DEF07A2BF3@microsoft.com...
> With limited RAM at present (64MB's), I'm working hard to keep up with a
> selection of fault messages and reboots, and in the last few days, Dr
> Watson
> is reporting:-
>
> "Windows User-interface core component attempted to access memory that
> does
> not exist.
>
> Module Name: user.exe
> Description: Windows User-interface core component
> Version: 4.10.1998
> Product: Microsoft(R) Windows(R) Operating System
> Manufacturer: Microsoft Corporation
>
> Application Name: Iexplore.exe
> Description: Internet Explorer
> Version: 6.00.2800.1106
> Product: Microsoft® Windows® Operating System
> Manufacturer: Microsoft Corporation"
>
> This is mainly with IE but other programmes also bring up same fault.
> Two points, the IE vers. is shown as 5.6.0.2800 as well as 6.00.2800 (as
> above) - is it an IE5 or 6? and is the fact that the 'user.exe' (dated
> 4.10.98.) is in need of an update?
>
> Would appreciate any help!
> Thanks
> --
> Dougair
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Dougair

External


Since: Jan 29, 2006
Posts: 2



(Msg. 3) Posted: Mon Jan 30, 2006 7:16 pm
Post subject: Re: Dr Watson Reports [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Jeff,

The reason I used the data from Drwatson, was because Microsoft stated in
the early days that the lengthy 'data' that is recorded - and there's much
more than the brief summary I put, PLUS, the fact that I got, and get, along
with the DrW report, a 'Fatal Exception' (or other) message; these tend to
differ and depend on program I'm working with at the time - that the
'snapshop' would show up the problem!?!

Although I do get problems sometimes right after rebooting, usually, Windows
works well for up to 2 hours and then suddenly slows and shows reluctance to
act on a 'click', when I know that it's just about to freeze. Sometimes I
can save it doing so by Ctrl-Alt-Dlt and removing the working program (or
'not responding') - other times not!

It's not a heat problem, the fans are working AND after a 'reboot' the
system will work again for up to 2 hours.
It has been exacerbated by putting in Norton 2005, because I suspect, the
greedy RAM taker, and I believe IE and Norton do clash, but is not the
primary reason as it was suddenly rebooting before Norton.

It is possible that the sudden reboot is causing damage and loss to files,
but when all systems are working, it goes on for some time working well,
which, if there was damaged or missing NECCESSARY files, would be unlikely.

I am no expert, but am having to learn fast, and I DO use the Knowledge
Base, which is excellent, and the Internet to find out what ALL the messages
mean. There however must be a common cause at the centre of most of the
spread of 'problem messages'. We'll get there, and thanks for your help,
but apart from reinstalling Windows - which until I can save much info. I
have no intention of doing, any thoughts are appreciated.
I have a lot of time for Microsoft design - and the ability of the system to
overcome!

Thanks,

--
Dougair


"Jeff Richards" wrote:

> If you get rid of Dr Watson then you will be able to see the real error
> message, and you can search on it in the MS knowledgebase, or in Google.
> --
> Jeff Richards
> MS MVP (Windows - Shell/User)
> "Dougair" <Dougair.TakeThisOut@discussions.microsoft.com> wrote in message
> news:62A5987D-B0CB-42E4-BF89-13DEF07A2BF3@microsoft.com...
> > With limited RAM at present (64MB's), I'm working hard to keep up with a
> > selection of fault messages and reboots, and in the last few days, Dr
> > Watson
> > is reporting:-
> >
> > "Windows User-interface core component attempted to access memory that
> > does
> > not exist.
> >
> > Module Name: user.exe
> > Description: Windows User-interface core component
> > Version: 4.10.1998
> > Product: Microsoft(R) Windows(R) Operating System
> > Manufacturer: Microsoft Corporation
> >
> > Application Name: Iexplore.exe
> > Description: Internet Explorer
> > Version: 6.00.2800.1106
> > Product: Microsoft® Windows® Operating System
> > Manufacturer: Microsoft Corporation"
> >
> > This is mainly with IE but other programmes also bring up same fault.
> > Two points, the IE vers. is shown as 5.6.0.2800 as well as 6.00.2800 (as
> > above) - is it an IE5 or 6? and is the fact that the 'user.exe' (dated
> > 4.10.98.) is in need of an update?
> >
> > Would appreciate any help!
> > Thanks
> > --
> > Dougair
>
>
>
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Richard G. Harper

External


Since: Mar 04, 2004
Posts: 1435



(Msg. 4) Posted: Mon Jan 30, 2006 7:16 pm
Post subject: Re: Dr Watson Reports [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The Dr. Watson dump file and log are for software developers to troubleshoot
a problem with a program or a driver. For human beings they are completely
useless and they obscure the error message that might allow humans to figure
out the problem.

Turn off Dr. Watson, then post the actual error message excluding the
register data.

--
Richard G. Harper [MVP Shell/User] rgharper.DeleteThis@gmail.com
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* My website, such as it is ... http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"Dougair" <Dougair.DeleteThis@discussions.microsoft.com> wrote in message
news:E7E04755-DF4A-45D3-8276-DC5925B38EE9@microsoft.com...
> Jeff,
>
> The reason I used the data from Drwatson, was because Microsoft stated in
> the early days that the lengthy 'data' that is recorded - and there's much
> more than the brief summary I put, PLUS, the fact that I got, and get,
> along
> with the DrW report, a 'Fatal Exception' (or other) message; these tend to
> differ and depend on program I'm working with at the time - that the
> 'snapshop' would show up the problem!?!
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Jeff Richards

External


Since: Mar 14, 2004
Posts: 2488



(Msg. 5) Posted: Tue Jan 31, 2006 8:38 pm
Post subject: Re: Dr Watson Reports [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Even though there might be a common cause, you can only track it down using
a specific error, and for that you need the message without the Dr Watson
embellishments.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Dougair" <Dougair DeleteThis @discussions.microsoft.com> wrote in message
news:E7E04755-DF4A-45D3-8276-DC5925B38EE9@microsoft.com...
> Jeff,
>
> The reason I used the data from Drwatson, was because Microsoft stated in
> the early days that the lengthy 'data' that is recorded - and there's much
> more than the brief summary I put, PLUS, the fact that I got, and get,
> along
> with the DrW report, a 'Fatal Exception' (or other) message; these tend to
> differ and depend on program I'm working with at the time - that the
> 'snapshop' would show up the problem!?!
>
> Although I do get problems sometimes right after rebooting, usually,
> Windows
> works well for up to 2 hours and then suddenly slows and shows reluctance
> to
> act on a 'click', when I know that it's just about to freeze. Sometimes
> I
> can save it doing so by Ctrl-Alt-Dlt and removing the working program (or
> 'not responding') - other times not!
>
> It's not a heat problem, the fans are working AND after a 'reboot' the
> system will work again for up to 2 hours.
> It has been exacerbated by putting in Norton 2005, because I suspect, the
> greedy RAM taker, and I believe IE and Norton do clash, but is not the
> primary reason as it was suddenly rebooting before Norton.
>
> It is possible that the sudden reboot is causing damage and loss to files,
> but when all systems are working, it goes on for some time working well,
> which, if there was damaged or missing NECCESSARY files, would be
> unlikely.
>
> I am no expert, but am having to learn fast, and I DO use the Knowledge
> Base, which is excellent, and the Internet to find out what ALL the
> messages
> mean. There however must be a common cause at the centre of most of
> the
> spread of 'problem messages'. We'll get there, and thanks for your
> help,
> but apart from reinstalling Windows - which until I can save much info. I
> have no intention of doing, any thoughts are appreciated.
> I have a lot of time for Microsoft design - and the ability of the system
> to
> overcome!
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newscruzer1

External


Since: Nov 05, 2008
Posts: 1



(Msg. 6) Posted: Wed Nov 05, 2008 7:55 pm
Post subject: Re: Dr Watson Reports [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Jeff Richards" wrote:

> If you get rid of Dr Watson then you will be able to see the real error
> message, and you can search on it in the MS knowledgebase, or in Google.
> --
> Jeff Richards
> MS MVP (Windows - Shell/User)
> "Dougair" <Dougair RemoveThis @discussions.microsoft.com> wrote in message
> news:62A5987D-B0CB-42E4-BF89-13DEF07A2BF3@microsoft.com...
> > With limited RAM at present (64MB's), I'm working hard to keep up with a
> > selection of fault messages and reboots, and in the last few days, Dr
> > Watson
> > is reporting:-
> >
> > "Windows User-interface core component attempted to access memory that
> > does
> > not exist.
> >
> > Module Name: user.exe
> > Description: Windows User-interface core component
> > Version: 4.10.1998
> > Product: Microsoft(R) Windows(R) Operating System
> > Manufacturer: Microsoft Corporation
> >
> > Application Name: Iexplore.exe
> > Description: Internet Explorer
> > Version: 6.00.2800.1106
> > Product: Microsoft® Windows® Operating System
> > Manufacturer: Microsoft Corporation"
> >
> > This is mainly with IE but other programmes also bring up same fault.
> > Two points, the IE vers. is shown as 5.6.0.2800 as well as 6.00.2800 (as
> > above) - is it an IE5 or 6? and is the fact that the 'user.exe' (dated
> > 4.10.98.) is in need of an update?
> >
> > Would appreciate any help!
> > Thanks
> > --
> > Dougair
>
>
>
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IVORYCOAST




Joined: May 21, 2005
Posts: 356



(Msg. 7) Posted: Sat May 02, 2009 1:29 am
Post subject: Re: Dr Watson Reports [Login to view extended thread Info.]

insufficient amount of ram is going to slow down to a crawl and everything will freeze. you need to add more ram. also do a search on line for the program memmax it will help you to recover physical memory.

consider removing any excess icons from the clock area. anything in here uses up your resources.

the user. exe should be upgraded you will find the proper one at this urlhttp://support.microsoft.com/?id=291362

http://www.mdgx.com/

http://www.mdgx.com/newtip21.htm#TSD
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