Where do I submit Windows XP bugs?

It seems Gerry that bugs must be categorised on what can only describe as a
point system - the more reports received by Microsoft regarding that bug the
higher up the table it goes for the developer's attention. Where only one or
two incidences of the bug are concerned it probably gets put to the bottom
of the pile and, like everything else, gets forgotten.

But of course while the beta testers can send in numerous bugs thee is, as
you are well aware, that general 'stop all' clause 'cannot reproduce.' While
the bug may be a pain on my machine and also yours, if Microsoft can't
reproduce it then the bug is closed.

--

--
John Barnett MVP
Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org
Web: http://www.silversurfer-guide.com

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
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use of, or inability to use, information or opinions expressed in this
mail/post..


"Gerry" <gerry.RemoveThis@nospam.com> wrote in message
news:OBqTgrcGJHA.740@TK2MSFTNGP03.phx.gbl...
> Or a bug John that they have found it convenient to ignore for the last
> 2/3 years.
>
>
> ~~~~
>
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> John Barnett MVP wrote:
>> Tom I am well aware of the XP product life cycle. I think the only
>> thing that Microsoft will be attending to during the remaining life
>> of XP is security exploits; MS certainly wouldn't be interested with
>> individual bug reports. Just because MS got their arm twisted by
>> public demand to extend the life cycle of XP doesn't mean that they
>> have to 'mend' every bug that appears from now on (even if it was an
>> original bug but has only just appeared). No company in their right
>> mind will waste valuable resources on a product that is nearing the
>> end of its live cycle.
>>
>> --
>>
>>
>> "Tom [Pepper] Willett" <tom.RemoveThis@youreadaisyifyoudo.com> wrote in message
>> news:OaG5kaaGJHA.768@TK2MSFTNGP05.phx.gbl...
>>> But, MS has *not* stopped supporting Windows XP, yet. Check the
>>> lifecycle.
>>>
>>> "John Barnett MVP" <freelance.RemoveThis@invalid.invalid> wrote in message
>>> news:OFRHmUaGJHA.4064@TK2MSFTNGP06.phx.gbl...
>>>> Microsoft effectively made that decision a while ago when it
>>>> decided to stop supporting Windows XP. The company is more involved
>>>> with Vista and the up and coming Windows 7 now.
>>>>
>>>> --
>>>>
>>>> --
>>>> John Barnett MVP
>>>> Associate Expert
>>>> Windows Desktop Experience
>>>>
>>>> Web: http://xphelpandsupport.mvps.org
>>>> Web: http://vistasupport.mvps.org
>>>> Web: http://www.silversurfer-guide.com
>>>>
>>>> The information in this mail/post is supplied "as is". No warranty
>>>> of any kind, either expressed or implied, is made in relation to
>>>> the accuracy, reliability or content of this mail/post. The Author
>>>> shall not be liable for any direct, indirect, incidental or
>>>> consequential damages arising out of the use of, or inability to
>>>> use, information or opinions expressed in this mail/post..
>>>>
>>>>
>>>> "Unknown" <unknown.RemoveThis@unknown.kom> wrote in message
>>>> news:J3uAk.825$YU2.299@nlpi066.nbdc.sbc.com...
>>>>> How can you possibly make a statement such as that?
>>>>> Do you make those decisions for Microsoft?
>>>>> "John Barnett MVP" <freelance.RemoveThis@invalid.invalid> wrote in message
>>>>> news:uFjwdCSGJHA.5780@TK2MSFTNGP03.phx.gbl...
>>>>>> Windows Vista has replaced Windows XP. Any bugs found in XP now
>>>>>> will not be fixed.
>>>>>>
>>>>>> --
>>>>>>
>>>>>> --
>>>>>> John Barnett MVP
>>>>>> Associate Expert
>>>>>> Windows Desktop Experience
>>>>>>
>>>>>> Web: http://xphelpandsupport.mvps.org
>>>>>> Web: http://vistasupport.mvps.org
>>>>>> Web: http://www.silversurfer-guide.com
>>>>>>
>>>>>> The information in this mail/post is supplied "as is". No
>>>>>> warranty of any kind, either expressed or implied, is made in
>>>>>> relation to the accuracy, reliability or content of this
>>>>>> mail/post. The Author shall not be liable for
>>>>>> any direct, indirect, incidental or consequential damages arising
>>>>>> out of the
>>>>>> use of, or inability to use, information or opinions expressed in
>>>>>> this mail/post..
>>>>>>
>>>>>>
>>>>>> "Silvercode" <Silvercode.RemoveThis@discussions.microsoft.com> wrote in
>>>>>> message news:38DFBD1B-1808-49B7-BA82-B7C85E90FA7A@microsoft.com...
>>>>>>> Where do I submit Windows XP bugs?
>
>

Then you're stuck moving to Windows Vista and reporting bugs against
that version, not against the older Windows XP. Behaviors won't get
changed unless they can be regressed to Windows XP from those
implemented for Windows Vista. About the only "reports" that might get
worked on is if you submit critical security issues but then you'd need
to have the expertise of someone like Secunia and the level of expertise
typical of those users that report there to notify Microsoft of security
problems (which often don't get resolved for many months, if even
acknowledged by Microsoft). End users rarely have that level of OS
expertise to produce reports that can be of any value in solving those
type of issues.

The example "bug" you mention regarding behavior will not result in any
effort or resources expended by Microsoft to alter that behavior in
Windows XP - unless, of course, you are a very large corporation buying
thousands of licenses along with buying LOTS of support so you get heard
by their developers who would have be reassigned to old code.

You're pretty much stuck with the behaviors that Windows XP now
exhibits.


"Silvercode" wrote ...
> Oh, I would have started with some tiny bug and see if they can fix
> even that.
>
> For example if I move the toolbar to left of the screen and a browser
> partly
> covers it, then I click on the toolbar to bring it to top, and then if
> I
> hover mouse pointer over a quick button on the toolbar the tooltip
> soon goes
> under the toolbar. The bug occurs on around five first tooltips until
> I click
> on the browser and click on the toolbar again.
>
> What I don't like in Windows is that there are some small annoyances.
> It
> would be better to fix those instead of creating a new even more
> bloated
> operating system that might have tons of new bugs and annoyances. I
> mean,
> things should get better over time, right?
>
> "Gerry" wrote:
>
>> What bug might that be?
>>
>> Silvercode wrote:
>> > Where do I submit Windows XP bugs?