(Msg. 1) Posted: Wed Apr 11, 2007 4:44 pm
Post subject: Help and support search window empty Archived from groups: microsoft>public>windowsxp>help_and_support (more info?)
Anybody seen a problem like this?
I had a system with Windows XP SP1 installed. I downloaded and installed
Service Pack 2.
Now, when I go to the Help and Support Center and type something in the search
window, the Search Results window comes up empty. This happens no matter what
topic I type in the search window.
I've tried searching the MS knowledge base and have reinstalled SP2 without any
result.
(Msg. 2) Posted: Wed Apr 11, 2007 4:53 pm
Post subject: Re: Help and support search window empty [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Phil Manger wrote:
> Anybody seen a problem like this?
>
> I had a system with Windows XP SP1 installed. I downloaded and
> installed Service Pack 2.
>
> Now, when I go to the Help and Support Center and type something in the
> search window, the Search Results window comes up empty. This happens
> no matter what topic I type in the search window.
>
> I've tried searching the MS knowledge base and have reinstalled SP2
> without any result.
(Msg. 3) Posted: Thu Apr 12, 2007 12:32 pm
Post subject: Re: Help and support search window empty [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Thanks for the tip.
I visited the website, and followed the instructions for uninstalling and
reinstalling the Help & Support Center, which was the only fix that seemed
relevant to my situation. It didn't solve the problem.
It's not worth the hassle anymore. I really don't need keyword searches that
badly. If the subject is indexed, I can look it up. I'll just write it off as
another Windows feature that doesn't work the way it's supposed to.
Thanks again for your help.
Phil
Elmo wrote:
> Phil Manger wrote:
>> Anybody seen a problem like this?
>>
>> I had a system with Windows XP SP1 installed. I downloaded and
>> installed Service Pack 2.
>>
>> Now, when I go to the Help and Support Center and type something in
>> the search window, the Search Results window comes up empty. This
>> happens no matter what topic I type in the search window.
>>
>> I've tried searching the MS knowledge base and have reinstalled SP2
>> without any result.
>
> Here are a few things to try:
>
> http://www.kellys-korner-xp.com/xp_tweaks.htm > Line 345. Dialog Boxes are Blank - Winnt - Windows
>
> Go to http://www.kellys-korner-xp.com/xp_abc.htm and click "H", scroll
> down to the "Help and Support" section.
>
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