remote helpdesk software and dynamic domain name issue

Hi,
I am using No-IP Dynamic update because I have a dynamic IP. This gives me a
domain name to use instead of having to check my IP all the time. I would
also like to be able to use Remote Helpdesk client from Gidsoftware but when
I load up the client module and log in to point it to my dynamic domain
address under the Reverse IP - Modify option it asks me for an IP address
(that the program points to so that I can log in to a clients computer for
support). There isn't an option to add the dynamic domain
(mydomain.no-ip.org). Does anybody know a way around this?
Cheers,
Lenny

I would contact the folks at Gidsoftware for a resolution to your problem...

http://www.gidsoftware.com/support.htm

--

Al Jarvi (MS-MVP Windows - Desktop User Experience)

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"lenny" <lenny.RemoveThis@thetakeout.com> wrote in message
news:2a2dnbxro4pbfg_VnZ2dnUVZ8g6dnZ2d@pipex.net...
> Hi,
> I am using No-IP Dynamic update because I have a dynamic IP. This gives me
> a domain name to use instead of having to check my IP all the time. I
> would also like to be able to use Remote Helpdesk client from Gidsoftware
> but when I load up the client module and log in to point it to my dynamic
> domain address under the Reverse IP - Modify option it asks me for an IP
> address (that the program points to so that I can log in to a clients
> computer for support). There isn't an option to add the dynamic domain
> (mydomain.no-ip.org). Does anybody know a way around this?
> Cheers,
> Lenny
>