update kb931768 for ie7

From a related thread in Windows Update newsgroup:

<QP>
The problem has been solved by me. Simply restore the temporary internet
files folder to the default folder and everything is working just fine!

For detail See:
http://windowshelp.microsoft.com/communities/newsgroups/en-us/default....x?dg=mi
</QP>

The default location in WinXP is typically C:\Documents and
Settings\[Username]\Local Settings\Temporary Internet Files.
--
~Robear Dyer (PA Bear) [working offline]
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org

donewell wrote:
> Thanks PA Bear, I whent to experts exchange and they suggested
> uninstalling
> ie7 and going back to 6 then updating. I went back to 6 and went it
> started
> microsoft installed the same patch kb931768 for 6 that gave me the trouble
> in
> 7. everything worked in 6 after the install so i reinstalled 7 and bingo
> it
> works. I hope this will help someone else that has the same problem
>
> "PA Bear" wrote:
>
>> Let me point out that the vast majority of other IE7 users have installed
>> MS07-027/KB931768 and are not experiencing this problem (including
>> myself,
>> on several machines). 24 hours ago, this did have all the signs of a
>> growing, widespread problem. We realize now that there's really only
>> small
>> number of you experiencing this problem (though we do share your pain).
>>
>> What we need to discover is what each affected machine has in common
>> (e.g.,
>> another anti-phishing/-scam component, anti-virus, anti-spyware
>> application, third-party firewall, custom hosts file, custom
>> site-blocking
>> list).
>>
>> Bashing Microsoft isn't going to help. Working together will. I suggest
>> you start watching and participating in threads similar to this one seen
>> in
>> Windows Update newsgroup: microsoft.public.windowsupdate
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.org
>>
>> donewell wrote:
>>> Thanks PA Bear, But I just gave up. If i reinstall again i can't get on
>>> the
>>> net. I have contacted microsoft but all i get is the run around, seems
>>> they
>>> have no idea's. So i'll just run with out their update. It is funny that
>>> i
>>> have 3 computers , 2 on xp pro and 1 on xp home, only one of the xp
>>> pro's
>>> is
>>> doing this, the others updated and work fine.
>>>
>>> "PA Bear" wrote:
>>>
>>>> Follow-up: Right-click the Cancelled message > Select Properties >
>>>> Write
>>>> down exactly what's shown in Address (URL) line and post it in a reply
>>>> to
>>>> this thread.
>>>>
>>>> Also see if disabling Phishing Filter makes any difference (Tools >
>>>> Internet Options > Advanced > Security).
>>>> --
>>>> ~PA Bear
>>>>
>>>> PA Bear wrote:
>>>>> UPDATE: See if this webpage of MVP Mike Burgess' addresses the
>>>>> problem:
>>>>> http://mvps.org/winhelp2002/hostsfaq.htm#message
>>>>>
>>>>> PA Bear wrote:
>>>>>> See 'Known issues with this security update > Controls that prompt
>>>>>> before
>>>>>> they are loaded' section of http://support.microsoft.com/kb/931768
>>>>>>
>>>>>> 1. Try opening IE in No Add-ons mode & see if this behavior persists.
>>>>>> If
>>>>>> it
>>>>>> doesn't, change your IE home page to "blank" then close IE7 and
>>>>>> reopen
>>>>>> normally (i.e., with all Add-ons enabled) and see if the behavior
>>>>>> returns.
>>>>>>
>>>>>> 2. If still no joy, reopen in No Add-ons mode, reset IE settings
>>>>>> (http://support.microsoft.com/kb/923737), close IE, open normally and
>>>>>> see
>>>>>> if
>>>>>> the behavior still persists.
>>>>>>
>>>>>> This is all related to a cross-site security vulnerability addressed
>>>>>> by
>>>>>> MS07-027/KB931768: http://secunia.com/advisories/24535/
>>>>>>
>>>>>> Also try this fix, courtesy of MVP Robert Aldwinckle:
>>>>>>
>>>>>> Start > Run > Type or copy/paste the following into the box:
>>>>>>
>>>>>> iexplore.exe -nohome -extoff
>>>>>>
>>>>>> [Note the spaces in the line above!]
>>>>>>
>>>>>> "donewell" <donewell.DeleteThis@discussions.microsoft.com> wrote in message
>>>>>>> The update kb 931768 for ie7 stoped my ie from working. A popup
>>>>>>> would
>>>>>>> come
>>>>>>> up
>>>>>>> and say something about downloading navcand from ieframe.dll and
>>>>>>> then
>>>>>>> recomend cancling it. I had to uninstall the update.

> I have the same problem with KB931768 for IE7 I had to remove the update so I
> can get online IE will not work at all with this update installed And I have been
> assisted by Microsoft and nothing they suggested works,Ihad to remove the update
>

"PA Bear" wrote:

> Let me point out that the vast majority of other IE7 users have installed
> MS07-027/KB931768 and are not experiencing this problem (including myself,
> on several machines). 24 hours ago, this did have all the signs of a
> growing, widespread problem. We realize now that there's really only small
> number of you experiencing this problem (though we do share your pain).
>
> What we need to discover is what each affected machine has in common (e.g.,
> another anti-phishing/-scam component, anti-virus, anti-spyware application,
> third-party firewall, custom hosts file, custom site-blocking list).
>
> Bashing Microsoft isn't going to help. Working together will. I suggest
> you start watching and participating in threads similar to this one seen in
> Windows Update newsgroup: microsoft.public.windowsupdate
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
> donewell wrote:
> > Thanks PA Bear, But I just gave up. If i reinstall again i can't get on
> > the
> > net. I have contacted microsoft but all i get is the run around, seems
> > they
> > have no idea's. So i'll just run with out their update. It is funny that i
> > have 3 computers , 2 on xp pro and 1 on xp home, only one of the xp pro's
> > is
> > doing this, the others updated and work fine.
> >
> > "PA Bear" wrote:
> >
> >> Follow-up: Right-click the Cancelled message > Select Properties > Write
> >> down exactly what's shown in Address (URL) line and post it in a reply to
> >> this thread.
> >>
> >> Also see if disabling Phishing Filter makes any difference (Tools >
> >> Internet Options > Advanced > Security).
> >> --
> >> ~PA Bear
> >>
> >> PA Bear wrote:
> >>> UPDATE: See if this webpage of MVP Mike Burgess' addresses the problem:
> >>> http://mvps.org/winhelp2002/hostsfaq.htm#message
> >>>
> >>> PA Bear wrote:
> >>>> See 'Known issues with this security update > Controls that prompt
> >>>> before
> >>>> they are loaded' section of http://support.microsoft.com/kb/931768
> >>>>
> >>>> 1. Try opening IE in No Add-ons mode & see if this behavior persists.
> >>>> If
> >>>> it
> >>>> doesn't, change your IE home page to "blank" then close IE7 and reopen
> >>>> normally (i.e., with all Add-ons enabled) and see if the behavior
> >>>> returns.
> >>>>
> >>>> 2. If still no joy, reopen in No Add-ons mode, reset IE settings
> >>>> (http://support.microsoft.com/kb/923737), close IE, open normally and
> >>>> see
> >>>> if
> >>>> the behavior still persists.
> >>>>
> >>>> This is all related to a cross-site security vulnerability addressed by
> >>>> MS07-027/KB931768: http://secunia.com/advisories/24535/
> >>>>
> >>>> Also try this fix, courtesy of MVP Robert Aldwinckle:
> >>>>
> >>>> Start > Run > Type or copy/paste the following into the box:
> >>>>
> >>>> iexplore.exe -nohome -extoff
> >>>>
> >>>> [Note the spaces in the line above!]
> >>>>
> >>>> "donewell" <donewell.RemoveThis@discussions.microsoft.com> wrote in message
> >>>>> The update kb 931768 for ie7 stoped my ie from working. A popup would
> >>>>> come
> >>>>> up
> >>>>> and say something about downloading navcand from ieframe.dll and then
> >>>>> recomend cancling it. I had to uninstall the update.
>
>

Hi All,

Problem solved for XP PC.

I've solved this problem by restoring the temporary internet files
folder to the default folder.

Go to registry and check the setting for the temporary internet files.
_
For_XP_Settings_Location_Key_in_the_registry_is:_
"HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User
Shell Folders"
You should check "Cache" settings. Default is "%USERPROFILE%\Local
Settings\Temporary Internet Files"

Cheers,
Milesh


--
milesh

I don't see any bashing of microsoft here. Where is the "bashing"? That
microsoft gave the runaround and had no ideas?

Then it is suggested the user "start watching and participating in threads
similar to this one seen in Windows Update newsgroup:
microsoft.public.windowsupdate". Some of us might not have hours to scour
forums, just to make updates not break our operating system. I know I dont. I
looked through numerous forums and found no solution to my problem. Should I
just do this forever, spend countless hours on these forums, until I get
lucky? Even if it starts feeling like a runaround, since it gets me nowhere?

I guess so, as long as I don't mention the word runaround, in which case,
the ultra-defensive mindset will view this as microsoft-bashing. Yeesh.

"PA Bear" wrote:
> Bashing Microsoft isn't going to help. Working together will. I suggest
> you start watching and participating in threads similar to this one seen in
> Windows Update newsgroup: microsoft.public.windowsupdate
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
> donewell wrote:
> > Thanks PA Bear, But I just gave up. If i reinstall again i can't get on
> > the
> > net. I have contacted microsoft but all i get is the run around, seems
> > they
> > have no idea's. So i'll just run with out their update. It is funny that i
> > have 3 computers , 2 on xp pro and 1 on xp home, only one of the xp pro's
> > is
> > doing this, the others updated and work fine.
> >

Change the location of your Temporary Internet Files back to the default and
all should be well.

The default location in WinXP is typically C:\Documents and
Settings\[Username]\Local Settings\Temporary Internet Files.

Change it via IE Tools > Internet Options > General > Browsing history >
Settings > Move folder.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Walk wrote:
>> I have the same problem with KB931768 for IE7 I had to remove the update
>> so I can get online IE will not work at all with this update installed
>> And
>> I have been assisted by Microsoft and nothing they suggested works,Ihad
>> to
>> remove the update
>>
>
> "PA Bear" wrote:
>
>> Let me point out that the vast majority of other IE7 users have installed
>> MS07-027/KB931768 and are not experiencing this problem (including
>> myself,
>> on several machines). 24 hours ago, this did have all the signs of a
>> growing, widespread problem. We realize now that there's really only
>> small
>> number of you experiencing this problem (though we do share your pain).
>>
>> What we need to discover is what each affected machine has in common
>> (e.g.,
>> another anti-phishing/-scam component, anti-virus, anti-spyware
>> application, third-party firewall, custom hosts file, custom
>> site-blocking
>> list).
>>
>> Bashing Microsoft isn't going to help. Working together will. I suggest
>> you start watching and participating in threads similar to this one seen
>> in
>> Windows Update newsgroup: microsoft.public.windowsupdate
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.org
>>
>> donewell wrote:
>>> Thanks PA Bear, But I just gave up. If i reinstall again i can't get on
>>> the
>>> net. I have contacted microsoft but all i get is the run around, seems
>>> they
>>> have no idea's. So i'll just run with out their update. It is funny that
>>> i
>>> have 3 computers , 2 on xp pro and 1 on xp home, only one of the xp
>>> pro's
>>> is
>>> doing this, the others updated and work fine.
>>>
>>> "PA Bear" wrote:
>>>
>>>> Follow-up: Right-click the Cancelled message > Select Properties >
>>>> Write
>>>> down exactly what's shown in Address (URL) line and post it in a reply
>>>> to
>>>> this thread.
>>>>
>>>> Also see if disabling Phishing Filter makes any difference (Tools >
>>>> Internet Options > Advanced > Security).
>>>> --
>>>> ~PA Bear
>>>>
>>>> PA Bear wrote:
>>>>> UPDATE: See if this webpage of MVP Mike Burgess' addresses the
>>>>> problem:
>>>>> http://mvps.org/winhelp2002/hostsfaq.htm#message
>>>>>
>>>>> PA Bear wrote:
>>>>>> See 'Known issues with this security update > Controls that prompt
>>>>>> before
>>>>>> they are loaded' section of http://support.microsoft.com/kb/931768
>>>>>>
>>>>>> 1. Try opening IE in No Add-ons mode & see if this behavior persists.
>>>>>> If
>>>>>> it
>>>>>> doesn't, change your IE home page to "blank" then close IE7 and
>>>>>> reopen
>>>>>> normally (i.e., with all Add-ons enabled) and see if the behavior
>>>>>> returns.
>>>>>>
>>>>>> 2. If still no joy, reopen in No Add-ons mode, reset IE settings
>>>>>> (http://support.microsoft.com/kb/923737), close IE, open normally and
>>>>>> see
>>>>>> if
>>>>>> the behavior still persists.
>>>>>>
>>>>>> This is all related to a cross-site security vulnerability addressed
>>>>>> by
>>>>>> MS07-027/KB931768: http://secunia.com/advisories/24535/
>>>>>>
>>>>>> Also try this fix, courtesy of MVP Robert Aldwinckle:
>>>>>>
>>>>>> Start > Run > Type or copy/paste the following into the box:
>>>>>>
>>>>>> iexplore.exe -nohome -extoff
>>>>>>
>>>>>> [Note the spaces in the line above!]
>>>>>>
>>>>>> "donewell" <donewell.RemoveThis@discussions.microsoft.com> wrote in message
>>>>>>> The update kb 931768 for ie7 stoped my ie from working. A popup
>>>>>>> would
>>>>>>> come
>>>>>>> up
>>>>>>> and say something about downloading navcand from ieframe.dll and
>>>>>>> then
>>>>>>> recomend cancling it. I had to uninstall the update.

You could always call PSS instead.

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no charge for
support calls that are associated with security updates. When you call, you
MUST specifically state that the problem is related to the installation of a
security update and you must give the KB for the update (e.g., 931768).

See http://support.microsoft.com/securityhome?LN=en-us&x=12&y=10 >
"No-Charge Support" in right-hand menu.

International customers can receive support from their local Microsoft
subsidiaries. There is no charge for support that is associated with
security updates. For more information about how to contact Microsoft for
support issues, visit the International Support Web site:
https://support.microsoft.com/common/international.aspx

Squirrel wrote:
<snip>
> Then it is suggested the user "start watching and participating in threads
> similar to this one seen in Windows Update newsgroup:
> microsoft.public.windowsupdate". Some of us might not have hours to scour
> forums, just to make updates not break our operating system. I know I
> dont.
> I looked through numerous forums and found no solution to my problem.
> Should I just do this forever, spend countless hours on these forums,
> until
> I get lucky? Even if it starts feeling like a runaround, since it gets me
> nowhere?