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Author Message
Russ Valentine [MVP-Outlo

External


Since: Mar 21, 2005
Posts: 468



(Msg. 9) Posted: Sun Nov 13, 2005 3:05 pm
Post subject: Re: Fax Services [Login to view extended thread Info.]
Archived from groups: microsoft>public>windowsxp>print_fax (more info?)

OK. I'll tell the developers to ignore the file I sent them.
So tell me again the steps you used to produce this error.
--
Russ Valentine
[MVP-Outlook]
"Jay F" <JayF.RemoveThis@discussions.microsoft.com> wrote in message
news:4B0AE760-566C-4FA1-B9B3-A0F632C26BFC@microsoft.com...
> Re-installed Windows XP Pro. Problem Solved. Previous install was done
> by
> an OEM distributor. Installing Fax Services did not ask to insert Win XP
> CD.
>
> Thank for your help,
> --
> Jay F
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Means nothing to me. If I can ever find the fax developers I'll have them
>> take a look. They seem to have abandoned us right now.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Jay F" <JayF.RemoveThis@discussions.microsoft.com> wrote in message
>> news:94537CCB-5C67-41A9-B6EA-61A5F187AFBD@microsoft.com...
>> > The following appears about 2/3rds of the way down through the log:
>> >
>> > [11/10/05 10:58:18] [0x04d8] [ ] Installing Fax Service...
>> > [11/10/05 10:58:18] [0x04d8] [ ] fxocSvc_Install (fax -
>> > Fax.CleanInstall)
>> > [11/10/05 10:58:18] [0x04d8] [ ] {
>> > [11/10/05 10:58:20] [0x04d8] [ERR] Failed to install the
>> > services section in section 'Fax.CleanInstall', rc = 0x4b8
>> > [11/10/05 10:58:20] [0x04d8] [ ] } (1208)
>> > [11/10/05 10:58:20] [0x04d8] [ERR] Failed to install fax
>> > service.
>> > This is a fatal error, abandoning fax install...rc=0x4b8
>> > [11/10/05 10:58:20] [0x04d8] [ ] prv_UpdateProgressBar (1)
>> >
>> > Every thing above this excerpt appears to be OK.
>> >
>> > Thanks
>> > --
>> > Jay F
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> Look at faxsetup.log and tell us where the failure occurs.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Jay F" <JayF.RemoveThis@discussions.microsoft.com> wrote in message
>> >> news:7A6AA9BF-233A-437A-ADE4-BC7B855F1F16@microsoft.com...
>> >> > Add Windows Components allows selection of fax services. it then
>> >> > goes
>> >> > through the process of installation the selection. On completion
>> >> > fax
>> >> > services is not installed and the component selection selection box
>> >> > is
>> >> > unchecked.
>> >> >
>> >> > Thanks,
>> >> >
>> >> > --
>> >> > Jay F
>> >> >
>> >> >
>> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >
>> >> >> Clarify your post. "Unable" tells us nothing.
>> >> >> --
>> >> >> Russ Valentine
>> >> >> [MVP-Outlook]
>> >> >> "Jay F" <JayF.RemoveThis@discussions.microsoft.com> wrote in message
>> >> >> news:D434399E-60FA-420D-A180-94F4150145F0@microsoft.com...
>> >> >> > Unable to add Fax Services on XP Pro SP2 either in Add Windows
>> >> >> > Components
>> >> >> > or
>> >> >> > in Printers and Faxes. US Robotics 56K PVI Modem Checks out OK
>> >> >> > in
>> >> >> > Device
>> >> >> > Manager.
>> >> >> > --
>> >> >> > Jay F
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>
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Jay F

External


Since: Nov 09, 2005
Posts: 5



(Msg. 10) Posted: Sun Nov 13, 2005 6:58 pm
Post subject: Re: Fax Services [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Log in with Adm Priv. Went to Add Remove Programs/Add Windows Components.
Selected Fax Services. Install wizard appeared to finish correctly but did
not install the service. Also did not ask to insert Win XP CD. After doing
a clean install of Windows XP, including a full format, Fax Services
installed correctly. The program requested insertion of the Win XP CD this
time. Apparently the Original OEM install was corrupted.

Thanks,
--
Jay F


"Russ Valentine [MVP-Outlook]" wrote:

> OK. I'll tell the developers to ignore the file I sent them.
> So tell me again the steps you used to produce this error.
> --
> Russ Valentine
> [MVP-Outlook]
> "Jay F" <JayF RemoveThis @discussions.microsoft.com> wrote in message
> news:4B0AE760-566C-4FA1-B9B3-A0F632C26BFC@microsoft.com...
> > Re-installed Windows XP Pro. Problem Solved. Previous install was done
> > by
> > an OEM distributor. Installing Fax Services did not ask to insert Win XP
> > CD.
> >
> > Thank for your help,
> > --
> > Jay F
> >
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> Means nothing to me. If I can ever find the fax developers I'll have them
> >> take a look. They seem to have abandoned us right now.
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Jay F" <JayF RemoveThis @discussions.microsoft.com> wrote in message
> >> news:94537CCB-5C67-41A9-B6EA-61A5F187AFBD@microsoft.com...
> >> > The following appears about 2/3rds of the way down through the log:
> >> >
> >> > [11/10/05 10:58:18] [0x04d8] [ ] Installing Fax Service...
> >> > [11/10/05 10:58:18] [0x04d8] [ ] fxocSvc_Install (fax -
> >> > Fax.CleanInstall)
> >> > [11/10/05 10:58:18] [0x04d8] [ ] {
> >> > [11/10/05 10:58:20] [0x04d8] [ERR] Failed to install the
> >> > services section in section 'Fax.CleanInstall', rc = 0x4b8
> >> > [11/10/05 10:58:20] [0x04d8] [ ] } (1208)
> >> > [11/10/05 10:58:20] [0x04d8] [ERR] Failed to install fax
> >> > service.
> >> > This is a fatal error, abandoning fax install...rc=0x4b8
> >> > [11/10/05 10:58:20] [0x04d8] [ ] prv_UpdateProgressBar (1)
> >> >
> >> > Every thing above this excerpt appears to be OK.
> >> >
> >> > Thanks
> >> > --
> >> > Jay F
> >> >
> >> >
> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >
> >> >> Look at faxsetup.log and tell us where the failure occurs.
> >> >> --
> >> >> Russ Valentine
> >> >> [MVP-Outlook]
> >> >> "Jay F" <JayF RemoveThis @discussions.microsoft.com> wrote in message
> >> >> news:7A6AA9BF-233A-437A-ADE4-BC7B855F1F16@microsoft.com...
> >> >> > Add Windows Components allows selection of fax services. it then
> >> >> > goes
> >> >> > through the process of installation the selection. On completion
> >> >> > fax
> >> >> > services is not installed and the component selection selection box
> >> >> > is
> >> >> > unchecked.
> >> >> >
> >> >> > Thanks,
> >> >> >
> >> >> > --
> >> >> > Jay F
> >> >> >
> >> >> >
> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >> >
> >> >> >> Clarify your post. "Unable" tells us nothing.
> >> >> >> --
> >> >> >> Russ Valentine
> >> >> >> [MVP-Outlook]
> >> >> >> "Jay F" <JayF RemoveThis @discussions.microsoft.com> wrote in message
> >> >> >> news:D434399E-60FA-420D-A180-94F4150145F0@microsoft.com...
> >> >> >> > Unable to add Fax Services on XP Pro SP2 either in Add Windows
> >> >> >> > Components
> >> >> >> > or
> >> >> >> > in Printers and Faxes. US Robotics 56K PVI Modem Checks out OK
> >> >> >> > in
> >> >> >> > Device
> >> >> >> > Manager.
> >> >> >> > --
> >> >> >> > Jay F
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>
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Russ Valentine [MVP-Outlo

External


Since: Mar 21, 2005
Posts: 468



(Msg. 11) Posted: Mon Nov 14, 2005 6:22 am
Post subject: Re: Fax Services [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I see. Do you know what the source was of the installation files used by the
OEM?
--
Russ Valentine
[MVP-Outlook]
"Jay F" <JayF.TakeThisOut@discussions.microsoft.com> wrote in message
news:017133CE-0CC8-4D46-8B51-833C955CEBE4@microsoft.com...
> Log in with Adm Priv. Went to Add Remove Programs/Add Windows Components.
> Selected Fax Services. Install wizard appeared to finish correctly but
> did
> not install the service. Also did not ask to insert Win XP CD. After
> doing
> a clean install of Windows XP, including a full format, Fax Services
> installed correctly. The program requested insertion of the Win XP CD
> this
> time. Apparently the Original OEM install was corrupted.
>
> Thanks,
> --
> Jay F
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> OK. I'll tell the developers to ignore the file I sent them.
>> So tell me again the steps you used to produce this error.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Jay F" <JayF.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:4B0AE760-566C-4FA1-B9B3-A0F632C26BFC@microsoft.com...
>> > Re-installed Windows XP Pro. Problem Solved. Previous install was
>> > done
>> > by
>> > an OEM distributor. Installing Fax Services did not ask to insert Win
>> > XP
>> > CD.
>> >
>> > Thank for your help,
>> > --
>> > Jay F
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> Means nothing to me. If I can ever find the fax developers I'll have
>> >> them
>> >> take a look. They seem to have abandoned us right now.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Jay F" <JayF.TakeThisOut@discussions.microsoft.com> wrote in message
>> >> news:94537CCB-5C67-41A9-B6EA-61A5F187AFBD@microsoft.com...
>> >> > The following appears about 2/3rds of the way down through the log:
>> >> >
>> >> > [11/10/05 10:58:18] [0x04d8] [ ] Installing Fax
>> >> > Service...
>> >> > [11/10/05 10:58:18] [0x04d8] [ ] fxocSvc_Install (fax -
>> >> > Fax.CleanInstall)
>> >> > [11/10/05 10:58:18] [0x04d8] [ ] {
>> >> > [11/10/05 10:58:20] [0x04d8] [ERR] Failed to install the
>> >> > services section in section 'Fax.CleanInstall', rc = 0x4b8
>> >> > [11/10/05 10:58:20] [0x04d8] [ ] } (1208)
>> >> > [11/10/05 10:58:20] [0x04d8] [ERR] Failed to install fax
>> >> > service.
>> >> > This is a fatal error, abandoning fax install...rc=0x4b8
>> >> > [11/10/05 10:58:20] [0x04d8] [ ] prv_UpdateProgressBar
>> >> > (1)
>> >> >
>> >> > Every thing above this excerpt appears to be OK.
>> >> >
>> >> > Thanks
>> >> > --
>> >> > Jay F
>> >> >
>> >> >
>> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >
>> >> >> Look at faxsetup.log and tell us where the failure occurs.
>> >> >> --
>> >> >> Russ Valentine
>> >> >> [MVP-Outlook]
>> >> >> "Jay F" <JayF.TakeThisOut@discussions.microsoft.com> wrote in message
>> >> >> news:7A6AA9BF-233A-437A-ADE4-BC7B855F1F16@microsoft.com...
>> >> >> > Add Windows Components allows selection of fax services. it then
>> >> >> > goes
>> >> >> > through the process of installation the selection. On completion
>> >> >> > fax
>> >> >> > services is not installed and the component selection selection
>> >> >> > box
>> >> >> > is
>> >> >> > unchecked.
>> >> >> >
>> >> >> > Thanks,
>> >> >> >
>> >> >> > --
>> >> >> > Jay F
>> >> >> >
>> >> >> >
>> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >> >
>> >> >> >> Clarify your post. "Unable" tells us nothing.
>> >> >> >> --
>> >> >> >> Russ Valentine
>> >> >> >> [MVP-Outlook]
>> >> >> >> "Jay F" <JayF.TakeThisOut@discussions.microsoft.com> wrote in message
>> >> >> >> news:D434399E-60FA-420D-A180-94F4150145F0@microsoft.com...
>> >> >> >> > Unable to add Fax Services on XP Pro SP2 either in Add Windows
>> >> >> >> > Components
>> >> >> >> > or
>> >> >> >> > in Printers and Faxes. US Robotics 56K PVI Modem Checks out
>> >> >> >> > OK
>> >> >> >> > in
>> >> >> >> > Device
>> >> >> >> > Manager.
>> >> >> >> > --
>> >> >> >> > Jay F
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >>
>> >> >>
>> >> >>
>> >>
>> >>
>> >>
>>
>>
>>
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