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computer shuts down

 
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cathys

External


Since: Jul 29, 2009
Posts: 3



(Msg. 1) Posted: Wed Jul 29, 2009 11:25 am
Post subject: computer shuts down
Archived from groups: microsoft>public>windowsxp>perform_maintain (more info?)

Hi I am having trouble with my windows xp pro shutting down at random times.
It doesn't seem hot, I've checked the virus protection for problems. I am not
sure what else I can try. I don't get any error messages either.
--
Cathy
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Leonard Grey

External


Since: Sep 22, 2008
Posts: 453



(Msg. 2) Posted: Wed Jul 29, 2009 3:20 pm
Post subject: Re: computer shuts down [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

When the computer appears to shut down...do you still hear sound coming
from inside the box?

If you don't hear sound, the most likely causes are:
1. Power supply has failed.
2. Computer has overheated and shut down to protect the components.
3. Power sag or spike.

If you still hear sound, the most likely causes are:
1. Monitor and/or video card are failing.
2. Video cable is loose
3. Malware attack.

Unless you are able to provide some hints to account for this problem -
like recent changes to hardware, software or configuration settings - I
suggest you show the computer to a professional.
---
Leonard Grey
Errare humanum est

cathys wrote:
> Hi I am having trouble with my windows xp pro shutting down at random times.
> It doesn't seem hot, I've checked the virus protection for problems. I am not
> sure what else I can try. I don't get any error messages either.
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Singapore Computer Servic

External


Since: Jun 21, 2009
Posts: 20



(Msg. 3) Posted: Thu Jul 30, 2009 3:05 am
Post subject: Re: computer shuts down [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hello,

Does it shut down or restart? If it is restarting, disable the Automatic
Restart
in normal mode to get the blue screen error code. Here's how:

Start > Control Panel > System > Advanced > (Startup and Recovery) Settings
> UNCHECK 'automatically restart' > OK > OK

Now you should get the proper blue screen. Post back the information
reported there and we can assist you better

Regards,
Singapore Computer Home Repair Service
http://www.bootstrike.com/ComputerService/
Video Conversion VHS Video8 Hi8 Digital8 MiniDv MicroMv
http://www.bootstrike.com/VHSVideoConvert/
"cathys" <cathys.RemoveThis@discussions.microsoft.com> wrote in message
news:2486B9B0-F509-4EF5-84C4-60240464CCFE@microsoft.com...
> Hi I am having trouble with my windows xp pro shutting down at random
> times.
> It doesn't seem hot, I've checked the virus protection for problems. I am
> not
> sure what else I can try. I don't get any error messages either.
> --
> Cathy
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cathys

External


Since: Jul 29, 2009
Posts: 3



(Msg. 4) Posted: Wed Sep 23, 2009 12:30 pm
Post subject: Re: computer shuts down [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I don' t hear any noises, and I have checked for any viruses, trojans and
malware.
Could it be the video card?
--
Cathy


"Leonard Grey" wrote:

> When the computer appears to shut down...do you still hear sound coming
> from inside the box?
>
> If you don't hear sound, the most likely causes are:
> 1. Power supply has failed.
> 2. Computer has overheated and shut down to protect the components.
> 3. Power sag or spike.
>
> If you still hear sound, the most likely causes are:
> 1. Monitor and/or video card are failing.
> 2. Video cable is loose
> 3. Malware attack.
>
> Unless you are able to provide some hints to account for this problem -
> like recent changes to hardware, software or configuration settings - I
> suggest you show the computer to a professional.
> ---
> Leonard Grey
> Errare humanum est
>
> cathys wrote:
> > Hi I am having trouble with my windows xp pro shutting down at random times.
> > It doesn't seem hot, I've checked the virus protection for problems. I am not
> > sure what else I can try. I don't get any error messages either.
>
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Leonard Grey

External


Since: Sep 22, 2008
Posts: 453



(Msg. 5) Posted: Wed Sep 23, 2009 3:35 pm
Post subject: Re: computer shuts down [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"If you don't hear sound, the most likely causes are:
> 1. Power supply has failed.
> 2. Computer has overheated and shut down to protect the components.
> 3. Power sag or spike."
---
Leonard Grey
Errare humanum est

cathys wrote:
> I don' t hear any noises, and I have checked for any viruses, trojans and
> malware.
> Could it be the video card?
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cathys

External


Since: Jul 29, 2009
Posts: 3



(Msg. 6) Posted: Thu Sep 24, 2009 11:41 am
Post subject: Re: computer shuts down [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi no it doesn't restart, just shuts down after 10-20 minutes.
--
Cathy


"Singapore Computer Service" wrote:

> Hello,
>
> Does it shut down or restart? If it is restarting, disable the Automatic
> Restart
> in normal mode to get the blue screen error code. Here's how:
>
> Start > Control Panel > System > Advanced > (Startup and Recovery) Settings
> > UNCHECK 'automatically restart' > OK > OK
>
> Now you should get the proper blue screen. Post back the information
> reported there and we can assist you better
>
> Regards,
> Singapore Computer Home Repair Service
> http://www.bootstrike.com/ComputerService/
> Video Conversion VHS Video8 Hi8 Digital8 MiniDv MicroMv
> http://www.bootstrike.com/VHSVideoConvert/
> "cathys" <cathys RemoveThis @discussions.microsoft.com> wrote in message
> news:2486B9B0-F509-4EF5-84C4-60240464CCFE@microsoft.com...
> > Hi I am having trouble with my windows xp pro shutting down at random
> > times.
> > It doesn't seem hot, I've checked the virus protection for problems. I am
> > not
> > sure what else I can try. I don't get any error messages either.
> > --
> > Cathy
>
>
>
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