antivirus 2009

"breezyyb" wrote:

> I have this popping up like crazy and totally taking over my conmputer!!
> I have ran my antivirus (AVG , I have ran "spy-bot", I have ran "pest
> patrol",
> I have ran "PCBug doctor"....but nothing seems to help.
> does anyone know how to rid a system of this? I have also went into
> add/remove programs and its not in there....
> HELP!! thanks.....pennie
>


Run a thorough scan by doing the following steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
Download and Update SuperAntispyware and run a complete scan - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://www.malwarebytes.org/rr-update/rr-free-setup.exe
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html

If you wish to send me your Hijackthis log I will be happy to help you
further or send to one of many forums on the internet!
Download Hijackthis and send me the log.
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
my address is : to_you_ross(at remove this and repalce with the
obvious)yahoo.co.uk ( _ is underscore)

Run disk clean up on your Drive.
You can download this tool o run clean up:
http://www.ccleaner.com/download/builds/downloading-slim
Run Disk Clean Up on your Drive.
HTH,
nass
---
http://www.nasstec.co.uk

"Fuzzy Logic"wrote

>
>> I have this popping up like crazy and totally taking over my
>> conmputer!!
>> I have ran my antivirus (AVG , I have ran "spy-bot", I have ran "pest
>> patrol",
>> I have ran "PCBug doctor"....but nothing seems to help.
>> does anyone know how to rid a system of this? I have also went into
>> add/remove programs and its not in there....
>> HELP!! thanks.....pennie
>
> Malwarebytes did a good job of removing this on a few systems here at
> work.
>
> http://www.malwarebytes.org/mbam.php

Agreed - I tried the (possibly) better known spyware/malware software with
no luck (Spybot, Adaware etc).
Malwarebytes did it for me - but ISTR that there was a procedure to follow
which included stopping some services before scanning and turning off the PC
(at the off button) once the malware had been deleted (it comes back in the
shut-down process otherwise).
Don't ask me where to find the procedure though.

Phil

Phil,
If you are referring to usage of MalwareBytes Anti-Malware (MBAM), there is NO procedure that calls for turning off the PC !
Nor for turning off services.

In the cases where malware re-appears, the need is for the victim to get guided help, and to run a series of tools, not just one or even two.
--
Maurice Naggar
MS-MVP
-----

>>
>> Malwarebytes did a good job of removing this on a few systems here at
>> work.
>>
>> http://www.malwarebytes.org/mbam.php
>
> Agreed - I tried the (possibly) better known spyware/malware software with
> no luck (Spybot, Adaware etc).
> Malwarebytes did it for me - but ISTR that there was a procedure to follow
> which included stopping some services before scanning and turning off the PC
> (at the off button) once the malware had been deleted (it comes back in the
> shut-down process otherwise).
> Don't ask me where to find the procedure though.
>
> Phil

Search on Malware bytes anti malware. It will most likely resolve your issue.
--
Robin


"breezyyb" wrote:

> I have this popping up like crazy and totally taking over my conmputer!!
> I have ran my antivirus (AVG , I have ran "spy-bot", I have ran "pest
> patrol",
> I have ran "PCBug doctor"....but nothing seems to help.
> does anyone know how to rid a system of this? I have also went into
> add/remove programs and its not in there....
> HELP!! thanks.....pennie
>