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Can't add local printer-greyed out

 
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Bill-Hayward

External


Since: Apr 17, 2008
Posts: 3



(Msg. 1) Posted: Thu Apr 17, 2008 4:37 pm
Post subject: Can't add local printer-greyed out
Archived from groups: microsoft>public>windowsxp>security_admin (more info?)

I want to add a local printer, but it's greyed out. I click on Add a printer,
the Add a printer Wizard appears. I need to choose "Local Printer" but that
option is greyed out. Network printer is available.

This happens only when the user is logged in, with her account. When I log
in with an administrator account, then it allows me to add a local printer,
but that local printer only shows up when the admin account is logged in, it
does not show up for the user account.

I'm assuming it's a security setting. What permissions do I need to give
that user, to allow me/her to add a local printer under her account?

It's an IP printer on the network, not really a local printer, but I then
add a TCP/IP port and it works.

Thanks,
Bill
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Lanwench [MVP - Exchange]

External


Since: Jun 07, 2007
Posts: 761



(Msg. 2) Posted: Fri Apr 18, 2008 10:05 am
Post subject: Re: Can't add local printer-greyed out [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Bill-Hayward wrote:
> I want to add a local printer, but it's greyed out. I click on Add a
> printer, the Add a printer Wizard appears. I need to choose "Local
> Printer" but that option is greyed out. Network printer is available.
>
> This happens only when the user is logged in, with her account. When
> I log in with an administrator account, then it allows me to add a
> local printer, but that local printer only shows up when the admin
> account is logged in, it does not show up for the user account.
>
> I'm assuming it's a security setting. What permissions do I need to
> give that user, to allow me/her to add a local printer under her
> account?
>
> It's an IP printer on the network, not really a local printer, but I
> then add a TCP/IP port and it works.
>
> Thanks,
> Bill

The user needs admin rights on the machine during the installation. It
sounds odd to me that a locall,y installed printer doesn't show up for all
users, though. I'd check the event logs.

I'd personally recommend using a print server on the network so your users
can add *network* printers - \\server\printersharename - and you can
edit/modify/move them all centrally, rather than having a gazillion
different printers to manage on workstations.
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