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Windows Update Installation Hang

 
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HMT

External


Since: Mar 08, 2005
Posts: 27



(Msg. 1) Posted: Sun Jun 07, 2009 8:21 pm
Post subject: Windows Update Installation Hang
Archived from groups: microsoft>public>windowsxp>perform_maintain (more info?)

I just ran Windows Update on a friends PC (Has XP SP2 installed) and it hangs
on shutdown trying to install the update. The message "do not turn off or
unplug your computer" goes on for over an hour, so we have to power off
manually. I ran System Restore to back before the update, but still have a
message on shutdown to click to install the update on shutdown, but it won't
shut down.
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Andrew E.

External


Since: Aug 13, 2004
Posts: 2349



(Msg. 2) Posted: Sun Jun 07, 2009 8:57 pm
Post subject: RE: Windows Update Installation Hang [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

When starting pc,tap key to enter the BIOS,set to boot to xp cd,install xp
cd,
at xp cd menu screen press r For recovery console,select 1 For C: Press
enter key for password,type:CHKDSK C: /R Once thru,type:EXIT Let xp start,
in xp,remove cd,reinstall xp service pack.

"HMT" wrote:

> I just ran Windows Update on a friends PC (Has XP SP2 installed) and it hangs
> on shutdown trying to install the update. The message "do not turn off or
> unplug your computer" goes on for over an hour, so we have to power off
> manually. I ran System Restore to back before the update, but still have a
> message on shutdown to click to install the update on shutdown, but it won't
> shut down.
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Gerry

External


Since: May 08, 2007
Posts: 4609



(Msg. 3) Posted: Mon Jun 08, 2009 11:05 am
Post subject: Re: Windows Update Installation Hang [Login to view extended thread Info.]
Archived from groups: microsoft>public>windowsxp>perform_maintain, others (more info?)

HMT

Select Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History you can see the update. What
is the Failure code. Double click the small red icon in the Status
column for the failed update.

Cross posting to Windows Update newsgroup.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


HMT wrote:
> I just ran Windows Update on a friends PC (Has XP SP2 installed) and
> it hangs on shutdown trying to install the update. The message "do
> not turn off or unplug your computer" goes on for over an hour, so we
> have to power off manually. I ran System Restore to back before the
> update, but still have a message on shutdown to click to install the
> update on shutdown, but it won't shut down.
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HMT

External


Since: Mar 08, 2005
Posts: 27



(Msg. 4) Posted: Mon Jun 08, 2009 11:05 am
Post subject: Re: Windows Update Installation Hang [Login to view extended thread Info.]
Archived from groups: microsoft>public>windowsupdate, others (more info?)

Problem solved. I ran Windows Update again with the Custom option and the
update installed properly. Everything is back to normal.

HMT

"Gerry" wrote:

> HMT
>
> Select Start, Help and Support, Keep your Windows up- to-date with
> Windows Update, Review your Update History you can see the update. What
> is the Failure code. Double click the small red icon in the Status
> column for the failed update.
>
> Cross posting to Windows Update newsgroup.
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> HMT wrote:
> > I just ran Windows Update on a friends PC (Has XP SP2 installed) and
> > it hangs on shutdown trying to install the update. The message "do
> > not turn off or unplug your computer" goes on for over an hour, so we
> > have to power off manually. I ran System Restore to back before the
> > update, but still have a message on shutdown to click to install the
> > update on shutdown, but it won't shut down.
>
>
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Gerry

External


Since: May 08, 2007
Posts: 4609



(Msg. 5) Posted: Mon Jun 08, 2009 6:12 pm
Post subject: Re: Windows Update Installation Hang [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

HMT

Good result. Thanks for reporting the outcome.


--


Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


HMT wrote:
> Problem solved. I ran Windows Update again with the Custom option and
> the update installed properly. Everything is back to normal.
>
> HMT
>
> "Gerry" wrote:
>
>> HMT
>>
>> Select Start, Help and Support, Keep your Windows up- to-date with
>> Windows Update, Review your Update History you can see the update.
>> What is the Failure code. Double click the small red icon in the
>> Status column for the failed update.
>>
>> Cross posting to Windows Update newsgroup.
>>
>> --
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>> HMT wrote:
>>> I just ran Windows Update on a friends PC (Has XP SP2 installed) and
>>> it hangs on shutdown trying to install the update. The message "do
>>> not turn off or unplug your computer" goes on for over an hour, so
>>> we have to power off manually. I ran System Restore to back before
>>> the update, but still have a message on shutdown to click to
>>> install the update on shutdown, but it won't shut down.
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