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Uninstall Issues

 
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Phyxious

External


Since: Jun 27, 2006
Posts: 7



(Msg. 1) Posted: Mon Jan 14, 2008 10:08 am
Post subject: Uninstall Issues
Archived from groups: microsoft>public>windowsxp>general (more info?)

I have a client who has Win XP Pro and I need to uninstall a program. I log
in as Administrator goto add/remove programs, and I am unable to uninstall
any program listed. I can highlight them but the Change/Remove button doesn't
show.

Now being that I am an Administrator I find this quite weird as I do not
have the permission to uninstall.

I found an article saying to goto
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\<Program Name> and
look for the sub keys NoRemove and NoModify. Well i runinto a problem, there
is no registry key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall,
which I would take it is the problem, but if that is the case then wouldn't
Add/Remove Programs be empty?

For now I am going to uninstall the program that I need to uninstall
manually, but for the rest of the programs, it most likely won't be that easy.

Any help I can get is very much appriciated. Thank you
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PA Bear [MS MVP]

External


Since: Jan 03, 2008
Posts: 3039



(Msg. 2) Posted: Mon Jan 14, 2008 5:15 pm
Post subject: Re: Uninstall Issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

What program?

Phyxious wrote:
> I have a client who has Win XP Pro and I need to uninstall a program. I
> log
> in as Administrator goto add/remove programs, and I am unable to uninstall
> any program listed. I can highlight them but the Change/Remove button
> doesn't show.
>
> Now being that I am an Administrator I find this quite weird as I do not
> have the permission to uninstall.
>
> I found an article saying to goto
> HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\<Program Name>
> and
> look for the sub keys NoRemove and NoModify. Well i runinto a problem,
> there
> is no registry key
> HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall,
> which I would take it is the problem, but if that is the case then
> wouldn't
> Add/Remove Programs be empty?
>
> For now I am going to uninstall the program that I need to uninstall
> manually, but for the rest of the programs, it most likely won't be that
> easy.
>
> Any help I can get is very much appriciated. Thank you
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Phyxious

External


Since: Jun 27, 2006
Posts: 7



(Msg. 3) Posted: Tue Jan 15, 2008 6:02 am
Post subject: Re: Uninstall Issues [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

It was Symantec Antivirus which I have taken care of, but any program that is
installed I can not uninstall, so stuff like MS Office (which I can do a
repair and it should fix it) but then Updates i dont know how to go about
fixing them or just anything that is installed.

I thought about doing a restore point but Im not sure how far to go back. So
I think I will worry about it when it creates a real issue. But for the time
being I fixed what needed to be fixed.

"PA Bear [MS MVP]" wrote:

> What program?
>
> Phyxious wrote:
> > I have a client who has Win XP Pro and I need to uninstall a program. I
> > log
> > in as Administrator goto add/remove programs, and I am unable to uninstall
> > any program listed. I can highlight them but the Change/Remove button
> > doesn't show.
> >
> > Now being that I am an Administrator I find this quite weird as I do not
> > have the permission to uninstall.
> >
> > I found an article saying to goto
> > HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\<Program Name>
> > and
> > look for the sub keys NoRemove and NoModify. Well i runinto a problem,
> > there
> > is no registry key
> > HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall,
> > which I would take it is the problem, but if that is the case then
> > wouldn't
> > Add/Remove Programs be empty?
> >
> > For now I am going to uninstall the program that I need to uninstall
> > manually, but for the rest of the programs, it most likely won't be that
> > easy.
> >
> > Any help I can get is very much appriciated. Thank you
>
>
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