Sign In problem with MSN Messenger 7.5 (Build 7.5.0311)

hi alton i am having the exact same problem after an update i switched back
on to use my usual sign in and an error dialog box states problem with
service or connection but at time i am connected to internet but sign on not
working and says try again later any advice would be helpful, this is sign on
for msn explorer which does not work normal internet explorer works fine but
start up is sluggish
--
rebel


"AltonLacruz" wrote:

> I cannot sign in on MSN messenger 7.5 after doing an upgrade of
> aforementioned application.
> I signed on early in the morning to MSN Messenger 7.5 and got a pop-up
> indicating that there was newer version. I proceeded in updating my version
> and since than I am not able to sign in.
> I am told I either have no internet connection (wrong! I am connected!) or
> it is my firewall blocking it (error code 81000306). I use Norton Internet
> Security and the firewall setting for MSN messenger says Permit All!
>
> By troubleshooting my MSN Messenger by going to the menu option:
> Tools>Options> Connection, I get the message: "You are currently NOT
> connected to .NET Messenger Service"
> I checked the Service Status on the sign on screen and get the message " All
> systems are stable and running".
> I also started the MSN Messenger Troublesooter and get the message: "Default
> gateway appears to be offline".
>
> I hope someone can help me sort this out! Thanks.
>
> PS I have also noticed that I cannot sign in on MSN explorer. Internet
> explorer works fine, but the sign in screen on msn explorer just stays
> permanently on the flying butterfly, and after a while I get the message
> that I cannot sign in and have to check my internet connection etc...
>

im ususing windows 7 with windows firewall disabled and NO other applications
installed excpet WD diagnostics

i have a smoothwall router

when i try to log into live msgr, i get the message saying that the service
is temp unavalible, i click the troubleshoot button and a window pops up and
tells me the gateway appears to be offline..

any ideas??

"Jonathan Kay [MVP]" wrote:

> Hi,
>
> The Windows Firewall can't block Messenger as it only blocks incoming connections whereas
> Messenger (to at least connect and chat) requires only outgoing connections.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
> "Francisco Lopez" <franciscolopezresearch.TakeThisOut@yahoo.com> wrote in message
> news:11mtraroblbnuf8@corp.supernews.com...
> > I've been having for three weeks the same problem, I use the Windows firewall.
> >
> > When this started I noticed that some days I can use some file sharing programs, but IE
> > and Messenger and other programs I use for trading FX using port 80 will not work, and MSN
> > Messenger give me the same errors Alton have and when IE works the other programs will not,
> > however, Skype and Yahoo Messenger have no problem.
> >
> >
> > "Jonathan Kay [MVP]" <msnewsreplies.TakeThisOut@jonathankay.com> wrote in message
> > news:OQ0YWFm3FHA.268@TK2MSFTNGP10.phx.gbl...
> >> Hi,
> >>
> >> No, within the Norton Internet Security Firewall, you will find a Program Control List
> >> which lists the Programs that the firewall is allowing or blocking. More specifically
> >> this can usually be found by double-clicking the Norton icon in the notification area and
> >> clicking the Configure button, and then Programs.
> >> ____________________________________________
> >> Jonathan Kay
> >> Microsoft MVP - Windows Messenger/MSN Messenger
> >> Associate Expert
> >> http://www.microsoft.com/windowsxp/expertzone/
> >> Messenger Resources - http://messenger.jonathankay.com
> >> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> >> You *must* contact me for redistribution rights.
> >>
> >> "AltonLacruz" <AltonLacruz.TakeThisOut@discussions.microsoft.com> wrote in message
> >> news:AB754055-FDB9-4808-A7D8-02324A298CAD@microsoft.com...
> >>> Thanks for you prompt rresponse, however I am not sure of understanding your
> >>> explanation:
> >>> You want me to go in Control Panel> Add/Remove Programs; than remove the msn
> >>> application and than reinstall it?
> >>>
> >>> If not could you please explain me what you meant?
> >>>
> >>> "Jonathan Kay [MVP]" wrote:
> >>>
> >>>> Greetings,
> >>>>
> >>>> Norton may just not be recognizing the new version. Remove it from the Program Control
> >>>> List
> >>>> and then readd it by using the Add dialog.
> >>>> ____________________________________________
> >>>> Jonathan Kay
> >>>> Microsoft MVP - Windows Messenger/MSN Messenger
> >>>> Associate Expert
> >>>> http://www.microsoft.com/windowsxp/expertzone/
> >>>> Messenger Resources - http://messenger.jonathankay.com
> >>>> All posts unless otherwise specified are (c) 2005 Jonathan Kay.
> >>>> You *must* contact me for redistribution rights.
> >>>>
> >>>> "AltonLacruz" <AltonLacruz.TakeThisOut@discussions.microsoft.com> wrote in message
> >>>> news:8CFB1B23-9EBD-48AE-A8A4-A2C8625C7DEE@microsoft.com...
> >>>> >I cannot sign in on MSN messenger 7.5 after doing an upgrade of
> >>>> > aforementioned application.
> >>>> > I signed on early in the morning to MSN Messenger 7.5 and got a pop-up
> >>>> > indicating that there was newer version. I proceeded in updating my version
> >>>> > and since than I am not able to sign in.
> >>>> > I am told I either have no internet connection (wrong! I am connected!) or
> >>>> > it is my firewall blocking it (error code 81000306). I use Norton Internet
> >>>> > Security and the firewall setting for MSN messenger says Permit All!
> >>>> >
> >>>> > By troubleshooting my MSN Messenger by going to the menu option:
> >>>> > Tools>Options> Connection, I get the message: "You are currently NOT
> >>>> > connected to .NET Messenger Service"
> >>>> > I checked the Service Status on the sign on screen and get the message " All
> >>>> > systems are stable and running".
> >>>> > I also started the MSN Messenger Troublesooter and get the message: "Default
> >>>> > gateway appears to be offline".
> >>>> >
> >>>> > I hope someone can help me sort this out! Thanks.
> >>>> >
> >>>> > PS I have also noticed that I cannot sign in on MSN explorer. Internet
> >>>> > explorer works fine, but the sign in screen on msn explorer just stays
> >>>> > permanently on the flying butterfly, and after a while I get the message
> >>>> > that I cannot sign in and have to check my internet connection etc...
> >>>> >
> >>>>
> >>>>
> >>>>
> >>
> >>
> >
> >
>
>
>