Security Update for IE7 WinXP KB950759 fails to install

External Since: Jan 03, 2008 Posts: 2650

Always begin a new thread in the appropriate newsgroup about /your/
problem(s). Thanks.

That being said, CrystalBallÂ© sez...

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation:
http://support.microsoft.com/kb/943144

NB: Also applies to clean installs, upgrade installs, and Recovery installs.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

hodgepodgepf wrote:
> I don't know if this post addresses my problem. I recently installed
> Windows XP SP3 afterwhich when I receive Updates & try to install them I
> get a message that States "The Following Updates Were Not Installed" the
> listed items are all of the new updates. Any suggestions will be
> appreciated.
<snip>

External Since: Jun 16, 2008 Posts: 1

--
annamay wong

"PA Bear [MS MVP]" wrote:

> [X-post to Windows Update newsgroup]
>
> Was IE7 installed before or after WinXP SP3 was installed?
>
> What does WindowsUpdate.log have to say about the failure to install?
>
> How to read the Windowsupdate.log file
> http://support.microsoft.com/kb/902093
>
> Compare errors to those listed here:
> http://www.bleepingcomputer.com/blogs/mowgreen/index.php?showentry=1122
> and/or go to http://windowsupdate.microsoft.com > click on Help and Support
> link in left pane > Solve problems on your own.
>
> ================================
>
> Tip: Temporarily disable real-time protection by your anti-virus and/or
> anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot Tea Timer,
> AVG Anti-Spyware) and/or any third-party firewall (e.g., ZA) before
> attempting to install the update(s). If you disable the third-party
> firewall, make certain that you enable the Windows Firewall!
>
> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> Update Services installation issues:
> http://support.microsoft.com/kb/906602
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/default.aspx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is related
> to a Security Update and cite the update's KB number (e.g., KB950759).
>
> LOOK! => If your problem relates to a Cumulative Security Update for IE,
> call the above number and ask to be transferred to the Consumer IE7 queue
> (which is 47830).
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available through
> your usual support contacts.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.net
>
>
> ju.c wrote:
> > "Cumulative Security Update for Internet Explorer 7 for Windows XP
> > (KB950759)" installation fails on XP Pro SP3. Automatic Updates was the
> > first try, after that failed I downloaded the file from Microsoft
> > Downloads. That too failed, so I tried the Microsoft Update Site. Same
> > thing - fails. It seems to do a precondition check and something tells it
> > to stop installing. Not anti-malware software, system fully updated and
> > working perfectly. Any ideas or sympathy?
>
> I have had all the above problems as you had. I downloaded as fresh Internet
Explorer version 7 to my desktop, exited anivirus, firewall program and
Windows Defender. I then just ran the downloaded copy from my desktop, (no
need to uninstall anything) when
installed I rebooted, I then ran the KB950759 and it installed beautifully. I
might add it was the same version of Internet Explorer that I already had.
Don't ask me why it worked. LOL I was just happy it did.
Hope it helps everyone that is having trouble with this one.
Cheers,
annamay wong