SP3 caused AMD to reboot... but no Intelppm to revalue

External Since: Apr 08, 2008 Posts: 3

Hi there

I'm writing this on behalf of my dad, who's in Spain. I'm in the UK so I'm
trying to help him over the phone, and it's not easy.

I won't go in to too many details as you all know the problem: an AMD
processor, SP3 installed back in May, no problems initially but for the
past two weeks it's been rebooting (unless you go into Safe Mode and then
restart, and occasionally it will go in normally, but this can take many
attempts).

I know the fix, go to Safe Mode, then Regedit, then HKEY_LOCAL_MACHINE
\System\CurrentControlSet\Services and then go to Intelppm and change the
Start value from 1 to 4.

However, there is no Intelppm, it goes straight from IntelIde to Ip6Fw.

He's checked the other ControlSets. He doesn't have a ControlSet001 for
some reason, he has an 002, 003 and 004 and the Current one. However,
changing just the Current one should be enough.

Intelppm is not in any of them.

Anyone have any further ideas of fixes? Tried rolling back but it was a
while ago, back in mid May. He could try reinstalling XP but I'd be worried
about this, as this is not something I'd like to risk over the phone. Would
also mean having to reinstall all the patches since his initial XP CD (from
ages ago), and he has a sloooow connection.

Thanks.... Any thoughts appreciated. I have had a look on the Net, but
have not yet found anyone else who has had this reboot problem and who also
has not got an Intelppm section within their current Services.

We've also tried typing "sc config intelppm start= disabled" into Run

Many thanks

Tristán

External Since: Apr 23, 2005 Posts: 389

Usually (99%) if SafeMode boot successful - normal boot not - driver at
fault.

From your post "...an AMD processor,...." - Intelppm is an Intel processor
driver, however I have no lnowledge whether or not it is provided in absence
of an Intel processor.

"Tristán White" wrote in message

> Hi there
>
> I'm writing this on behalf of my dad, who's in Spain. I'm in the UK so I'm
> trying to help him over the phone, and it's not easy.
>
> I won't go in to too many details as you all know the problem: an AMD
> processor, SP3 installed back in May, no problems initially but for the
> past two weeks it's been rebooting (unless you go into Safe Mode and then
> restart, and occasionally it will go in normally, but this can take many
> attempts).
>
> I know the fix, go to Safe Mode, then Regedit, then HKEY_LOCAL_MACHINE
> \System\CurrentControlSet\Services and then go to Intelppm and change the
> Start value from 1 to 4.
>
> However, there is no Intelppm, it goes straight from IntelIde to Ip6Fw.
>
> He's checked the other ControlSets. He doesn't have a ControlSet001 for
> some reason, he has an 002, 003 and 004 and the Current one. However,
> changing just the Current one should be enough.
>
> Intelppm is not in any of them.
>
> Anyone have any further ideas of fixes? Tried rolling back but it was a
> while ago, back in mid May. He could try reinstalling XP but I'd be
> worried
> about this, as this is not something I'd like to risk over the phone.
> Would
> also mean having to reinstall all the patches since his initial XP CD
> (from
> ages ago), and he has a sloooow connection.
>
> Thanks.... Any thoughts appreciated. I have had a look on the Net, but
> have not yet found anyone else who has had this reboot problem and who
> also
> has not got an Intelppm section within their current Services.
>
> We've also tried typing "sc config intelppm start= disabled" into Run
>
> Many thanks
>
>
> Tristán