Remote Desktop ActiveX Control

"RTSIT" wrote:

> Remote Web Workplace doesn't actually use the "Remote Desktop Connection"
> program that’s normally used to access a machine directly. It connects using
> an ActiveX control that allows Internet Explorer to run Remote Desktop. The
> plugin is required when using the RWW and is displayed in internet options,
> Programs, Manage Add-Ons window as 'Microsoft Terminal Services Client
> Control (redist)'.
> The problem with new installs of XP SP3 is the ActiveX control never gets
> installed properly in the first place, or you could just go to the Manage
> Add-Ons and activate the MSTSC client control plug-in.
> Delete the following Registry Key, and then you will be able to install the
> activex control as needed. This is a per user setting, so you’ll have to do
> it for every user affected by this issue.
> NOTE: As usual, backup any registry keys you delete as a precaution
> HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7584C670-2274-4EFB-B00B-D6AABA6D3850}
> We’re not sure of the security impact at this point, so you should do your
> own testing prior to deploying to a production machine.
>
>
> "BKB" wrote:
>
> > I have the same issue. Has anyone found a fix for this situation?
> >
> > "JimC" wrote:
> >
> > > My situation is the same. I do not see RDP in the list of add ons. I cannot
> > > download the ActiveX control either. I've seen this situation described on
> > > at least two other tech groups. No one seems to have an answer but the
> > > problem seems to affect a number of us.
> > >
> > > "nnbylsm" wrote:
> > >
> > > > Hello Robert:
> > > >
> > > > I have the same problem as Sammie but I do not see RDP or Terminal client
> > > > in the list of add ons. If I did see them I could enable them. ColinWH posted
> > > > deleting
> > > >
> > > > HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7390f3d8-0439-4c05-91e3-cf5b290c3d0}
> > > > HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{4eb89ff4-7f78-4aof-8b8d-2bfo2e94e4b2}
> > > >
> > > > I tried this and I still do not see Terminal Services Client or RDP in the
> > > > Mange Addons to enable.
> > > >
> > > > Any other suggestions.
> > > >
> > > > Thanks
> > > >
> > > >
> > > > "Robert L. (MS-MVP)" wrote:
> > > >
> > > > > Are they XP SP3? We have seen many cases like thins one. You may need to add
> > > > > the RDP Client Control to IE add-on. This search result may help. Please
> > > > > post back with the result.
> > > > >
> > > > > This portion of the Remote Web Workplaces requires the Microsoft ...This
> > > > > portion of the Remote Web Workplaces requires the Microsoft Remote Desktop
> > > > > ActiveX Control. Symptom: After upgrading the XP to SP3, you may receive ...
> > > > > www.chicagotech.net/remoteissues/rwwerroe1.htm
> > > > >
> > > > >
> > > > > --
> > > > > Bob Lin, MS-MVP, MCSE & CNE
> > > > > Networking, Internet, Routing, VPN Troubleshooting on
> > > > > http://www.ChicagoTech.net
> > > > > How to Setup Windows, Network, VPN & Remote Access on
> > > > > http://www.HowToNetworking.com
> > > > > "Sammie" <Sammie.RemoveThis@discussions.microsoft.com> wrote in message
> > > > > news:FFA1E20C-C25D-499B-BB97-4F81C9727248@microsoft.com...
> > > > > > Setting up new laptop and I had none of these problems on 7 other
> > > > > > computers:
> > > > > >
> > > > > > Connecting to the RWW: From company internal website, clicking on the RWW
> > > > > > link, I get: "This portion of the remote web workplace requires the
> > > > > > microsoft
> > > > > > remote desktop activex control. Your browser's security settings may be
> > > > > > preventing you from downloading activex controls. Adjust these settings,
> > > > > > and
> > > > > > try to connect again."
> > > > > >
> > > > > > Connecting to the Client: And from the RWW (accessed in another manner)
> > > > > > when trying to connect remotely to the client, I get: "Remote Desktop Web
> > > > > > Connection ActiveX control could not be installed. A connection cannnot
> > > > > > be
> > > > > > made without a working installed version of the control Please contact
> > > > > > the
> > > > > > server administrator."
> > > > > >
> > > > > > Please help. I am the administrator. I have added my server to trusted
> > > > > > sites, created the certificate, installed IIS and remote desktop.
> > > > > > Security
> > > > > > is set to low on trusted sites (probably dangerous, and it doesn't solve
> > > > > > my
> > > > > > problem).
> > > > > > --
> > > > > > Thanks.
> > > > > > Sammie SBS 2003, XP PRO, OFFICE 2003 IE7
> > > > >
> > > > >

but what should i do i am getting the same problem but i m using sp2

Run regiedt and tehn delete key
HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7584C670-2274-4EFB-B00B-D6AABA6D3850}

Or check thiscase collection:

Remote Web Workplaces requires Remote Desktop ActiveX -
http://www.chicagotech.net/netforums/viewtopic.php?f=2&t=8303&p=13182#p13182

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"eddieu2" wrote:

> Hi,
>
> I have the same problem butI cannot figure out what
> HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\ shold mean????
> Please advise me.
>
> "RTSIT" wrote:
>
> > Remote Web Workplace doesn't actually use the "Remote Desktop Connection"
> > program that’s normally used to access a machine directly. It connects using
> > an ActiveX control that allows Internet Explorer to run Remote Desktop. The
> > plugin is required when using the RWW and is displayed in internet options,
> > Programs, Manage Add-Ons window as 'Microsoft Terminal Services Client
> > Control (redist)'.
> > The problem with new installs of XP SP3 is the ActiveX control never gets
> > installed properly in the first place, or you could just go to the Manage
> > Add-Ons and activate the MSTSC client control plug-in.
> > Delete the following Registry Key, and then you will be able to install the
> > activex control as needed. This is a per user setting, so you’ll have to do
> > it for every user affected by this issue.
> > NOTE: As usual, backup any registry keys you delete as a precaution
> > HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7584C670-2274-4EFB-B00B-D6AABA6D3850}
> > We’re not sure of the security impact at this point, so you should do your
> > own testing prior to deploying to a production machine.
> >
> >
> > "BKB" wrote:
> >
> > > I have the same issue. Has anyone found a fix for this situation?
> > >
> > > "JimC" wrote:
> > >
> > > > My situation is the same. I do not see RDP in the list of add ons. I cannot
> > > > download the ActiveX control either. I've seen this situation described on
> > > > at least two other tech groups. No one seems to have an answer but the
> > > > problem seems to affect a number of us.
> > > >
> > > > "nnbylsm" wrote:
> > > >
> > > > > Hello Robert:
> > > > >
> > > > > I have the same problem as Sammie but I do not see RDP or Terminal client
> > > > > in the list of add ons. If I did see them I could enable them. ColinWH posted
> > > > > deleting
> > > > >
> > > > > HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7390f3d8-0439-4c05-91e3-cf5b290c3d0}
> > > > > HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{4eb89ff4-7f78-4aof-8b8d-2bfo2e94e4b2}
> > > > >
> > > > > I tried this and I still do not see Terminal Services Client or RDP in the
> > > > > Mange Addons to enable.
> > > > >
> > > > > Any other suggestions.
> > > > >
> > > > > Thanks
> > > > >
> > > > >
> > > > > "Robert L. (MS-MVP)" wrote:
> > > > >
> > > > > > Are they XP SP3? We have seen many cases like thins one. You may need to add
> > > > > > the RDP Client Control to IE add-on. This search result may help. Please
> > > > > > post back with the result.
> > > > > >
> > > > > > This portion of the Remote Web Workplaces requires the Microsoft ...This
> > > > > > portion of the Remote Web Workplaces requires the Microsoft Remote Desktop
> > > > > > ActiveX Control. Symptom: After upgrading the XP to SP3, you may receive ...
> > > > > > www.chicagotech.net/remoteissues/rwwerroe1.htm
> > > > > >
> > > > > >
> > > > > > --
> > > > > > Bob Lin, MS-MVP, MCSE & CNE
> > > > > > Networking, Internet, Routing, VPN Troubleshooting on
> > > > > > http://www.ChicagoTech.net
> > > > > > How to Setup Windows, Network, VPN & Remote Access on
> > > > > > http://www.HowToNetworking.com
> > > > > > "Sammie" <Sammie DeleteThis @discussions.microsoft.com> wrote in message
> > > > > > news:FFA1E20C-C25D-499B-BB97-4F81C9727248@microsoft.com...
> > > > > > > Setting up new laptop and I had none of these problems on 7 other
> > > > > > > computers:
> > > > > > >
> > > > > > > Connecting to the RWW: From company internal website, clicking on the RWW
> > > > > > > link, I get: "This portion of the remote web workplace requires the
> > > > > > > microsoft
> > > > > > > remote desktop activex control. Your browser's security settings may be
> > > > > > > preventing you from downloading activex controls. Adjust these settings,
> > > > > > > and
> > > > > > > try to connect again."
> > > > > > >
> > > > > > > Connecting to the Client: And from the RWW (accessed in another manner)
> > > > > > > when trying to connect remotely to the client, I get: "Remote Desktop Web
> > > > > > > Connection ActiveX control could not be installed. A connection cannnot
> > > > > > > be
> > > > > > > made without a working installed version of the control Please contact
> > > > > > > the
> > > > > > > server administrator."
> > > > > > >
> > > > > > > Please help. I am the administrator. I have added my server to trusted
> > > > > > > sites, created the certificate, installed IIS and remote desktop.
> > > > > > > Security
> > > > > > > is set to low on trusted sites (probably dangerous, and it doesn't solve
> > > > > > > my
> > > > > > > problem).
> > > > > > > --
> > > > > > > Thanks.
> > > > > > > Sammie SBS 2003, XP PRO, OFFICE 2003 IE7
> > > > > >
> > > > > >