(Msg. 1) Posted: Fri Oct 03, 2008 1:25 pm
Post subject: Red X in Index Archived from groups: microsoft>public>windowsxp>basics (more info?)
Hi,
I posted a question here a few days ago, and got an answer, but now I can't
find it.
I find this website kind of confusing.
Anyway, I'll try again. I'm running XP Home SP2 in dual boot mode with
ME. XP was installed on a new blank hard disk; ME is on the old hard disk.
When I click on Index in Help & Support in XP, all I get is a small red X
in a black box, no list. XP has been installed for only a couple of months,
and I have not moved many programmes from ME. I have been uninstalling them
one by one, to see if one was at fault, but no luck. I have run a virus scan
a couple of times (AVG free) with no result.
I would appreciate any help.
--
kennym
(Msg. 2) Posted: Fri Oct 03, 2008 1:29 pm
Post subject: RE: Red X in Index [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
"kennym" wrote:
> Hi,
> I posted a question here a few days ago, and got an answer, but now I can't
> find it.
> I find this website kind of confusing.
> Anyway, I'll try again. I'm running XP Home SP2 in dual boot mode with
> ME. XP was installed on a new blank hard disk; ME is on the old hard disk.
> When I click on Index in Help & Support in XP, all I get is a small red X
> in a black box, no list. XP has been installed for only a couple of months,
> and I have not moved many programmes from ME. I have been uninstalling them
> one by one, to see if one was at fault, but no luck. I have run a virus scan
> a couple of times (AVG free) with no result.
> I would appreciate any help.
> --
> kennym
"kennym" <kennym.DeleteThis@discussions.microsoft.com> wrote in message
news:FD984265-D710-4003-8CF3-079B08D1CEF1@microsoft.com...
> When I click on 'Index' in Help & Support all I get is an empty box with
> a
> little red x in a black box in the corner. I have a dual boot with XP on
> a
> new blank hard drive, and ME on a separate hard drive. I have tried
> uninstalling some programmes on XP--Sygate firewall, Avast anti-virus with
> no
> luck.
> I would appreciate any help I could get.
> --
> kennym
(Msg. 3) Posted: Fri Oct 03, 2008 2:10 pm
Post subject: RE: Red X in Index [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
"nass"-- I have tried registering 'hhctrl.ocx' (didn't work) and
installing patch 811630 (got a message saying SP2 is more up to date)
--
kennym
"taurarion" --I checked the MS update you provided, but don't know where
to start. I have installed all updates except SP3
"nass" wrote:
>
>
> "kennym" wrote:
>
> > Hi,
> > I posted a question here a few days ago, and got an answer, but now I can't
> > find it.
> > I find this website kind of confusing.
> > Anyway, I'll try again. I'm running XP Home SP2 in dual boot mode with
> > ME. XP was installed on a new blank hard disk; ME is on the old hard disk.
> > When I click on Index in Help & Support in XP, all I get is a small red X
> > in a black box, no list. XP has been installed for only a couple of months,
> > and I have not moved many programmes from ME. I have been uninstalling them
> > one by one, to see if one was at fault, but no luck. I have run a virus scan
> > a couple of times (AVG free) with no result.
> > I would appreciate any help.
> > --
> > kennym
>
>
> Help and Support Center Index is blank with a red X mark
> http://windowsxp.mvps.org/helpctrindex.htm >
> --
>
> TaurArian [MVP] 2005-2009 - Update Services
> http://taurarian.mvps.org > ======================================
> How to ask a question: http://support.microsoft.com/kb/555375 > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>
>
> "kennym" <kennym.RemoveThis@discussions.microsoft.com> wrote in message
> news:FD984265-D710-4003-8CF3-079B08D1CEF1@microsoft.com...
> > When I click on 'Index' in Help & Support all I get is an empty box with
> > a
> > little red x in a black box in the corner. I have a dual boot with XP on
> > a
> > new blank hard drive, and ME on a separate hard drive. I have tried
> > uninstalling some programmes on XP--Sygate firewall, Avast anti-virus with
> > no
> > luck.
> > I would appreciate any help I could get.
> > --
> > kennym
>
>
(Msg. 4) Posted: Fri Oct 03, 2008 2:48 pm
Post subject: RE: Red X in Index [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Reboot your machine after the execution of the reg file.
Restore your System if the above didn't help.
HTH,
nass
"kennym" wrote:
> "nass"-- I have tried registering 'hhctrl.ocx' (didn't work) and
> installing patch 811630 (got a message saying SP2 is more up to date)
> --
> kennym
> "taurarion" --I checked the MS update you provided, but don't know where
> to start. I have installed all updates except SP3
>
> "nass" wrote:
>
> >
> >
> > "kennym" wrote:
> >
> > > Hi,
> > > I posted a question here a few days ago, and got an answer, but now I can't
> > > find it.
> > > I find this website kind of confusing.
> > > Anyway, I'll try again. I'm running XP Home SP2 in dual boot mode with
> > > ME. XP was installed on a new blank hard disk; ME is on the old hard disk.
> > > When I click on Index in Help & Support in XP, all I get is a small red X
> > > in a black box, no list. XP has been installed for only a couple of months,
> > > and I have not moved many programmes from ME. I have been uninstalling them
> > > one by one, to see if one was at fault, but no luck. I have run a virus scan
> > > a couple of times (AVG free) with no result.
> > > I would appreciate any help.
> > > --
> > > kennym
> >
> >
> > Help and Support Center Index is blank with a red X mark
> > http://windowsxp.mvps.org/helpctrindex.htm > >
> > --
> >
> > TaurArian [MVP] 2005-2009 - Update Services
> > http://taurarian.mvps.org > > ======================================
> > How to ask a question: http://support.microsoft.com/kb/555375 > > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> >
> >
> > "kennym" <kennym RemoveThis @discussions.microsoft.com> wrote in message
> > news:FD984265-D710-4003-8CF3-079B08D1CEF1@microsoft.com...
> > > When I click on 'Index' in Help & Support all I get is an empty box with
> > > a
> > > little red x in a black box in the corner. I have a dual boot with XP on
> > > a
> > > new blank hard drive, and ME on a separate hard drive. I have tried
> > > uninstalling some programmes on XP--Sygate firewall, Avast anti-virus with
> > > no
> > > luck.
> > > I would appreciate any help I could get.
> > > --
> > > kennym
> >
> >
(Msg. 5) Posted: Sat Oct 04, 2008 3:10 am
Post subject: Re: Red X in Index [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Simple fix: Fully patch the system. This installs the latest version of
hhctrl.ocx.
"kennym" <kennym.RemoveThis@discussions.microsoft.com> wrote in message
news:5E49863F-7FCF-4832-BF8B-00ECD74FD000@microsoft.com...
> "nass"-- I have tried registering 'hhctrl.ocx' (didn't work) and
> installing patch 811630 (got a message saying SP2 is more up to date)
> --
> kennym
> "taurarion" --I checked the MS update you provided, but don't know where
> to start. I have installed all updates except SP3
>
> "nass" wrote:
>
>>
>>
>> "kennym" wrote:
>>
>> > Hi,
>> > I posted a question here a few days ago, and got an answer, but now I
>> > can't
>> > find it.
>> > I find this website kind of confusing.
>> > Anyway, I'll try again. I'm running XP Home SP2 in dual boot mode
>> > with
>> > ME. XP was installed on a new blank hard disk; ME is on the old hard
>> > disk.
>> > When I click on Index in Help & Support in XP, all I get is a small
>> > red X
>> > in a black box, no list. XP has been installed for only a couple of
>> > months,
>> > and I have not moved many programmes from ME. I have been uninstalling
>> > them
>> > one by one, to see if one was at fault, but no luck. I have run a virus
>> > scan
>> > a couple of times (AVG free) with no result.
>> > I would appreciate any help.
>> > --
>> > kennym
>>
>>
>> Help and Support Center Index is blank with a red X mark
>> http://windowsxp.mvps.org/helpctrindex.htm >>
>> --
>>
>> TaurArian [MVP] 2005-2009 - Update Services
>> http://taurarian.mvps.org >> ======================================
>> How to ask a question: http://support.microsoft.com/kb/555375 >> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>>
>>
>> "kennym" <kennym.RemoveThis@discussions.microsoft.com> wrote in message
>> news:FD984265-D710-4003-8CF3-079B08D1CEF1@microsoft.com...
>> > When I click on 'Index' in Help & Support all I get is an empty box
>> > with
>> > a
>> > little red x in a black box in the corner. I have a dual boot with XP
>> > on
>> > a
>> > new blank hard drive, and ME on a separate hard drive. I have tried
>> > uninstalling some programmes on XP--Sygate firewall, Avast anti-virus
>> > with
>> > no
>> > luck.
>> > I would appreciate any help I could get.
>> > --
>> > kennym
>>
>>
(Msg. 6) Posted: Sat Oct 04, 2008 10:43 pm
Post subject: Re: Red X in Index [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I'm not sure what you mean by "fully patch" I have installed all of the MS
updates except SP3.
--
kennym
"Ramesh Srinivasan, MS-MVP" wrote:
> Simple fix: Fully patch the system. This installs the latest version of
> hhctrl.ocx.
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> The Winhelponline Blog http://www.winhelponline.com/blog >
>
> "kennym" <kennym.TakeThisOut@discussions.microsoft.com> wrote in message
> news:5E49863F-7FCF-4832-BF8B-00ECD74FD000@microsoft.com...
> > "nass"-- I have tried registering 'hhctrl.ocx' (didn't work) and
> > installing patch 811630 (got a message saying SP2 is more up to date)
> > --
> > kennym
> > "taurarion" --I checked the MS update you provided, but don't know where
> > to start. I have installed all updates except SP3
> >
> > "nass" wrote:
> >
> >>
> >>
> >> "kennym" wrote:
> >>
> >> > Hi,
> >> > I posted a question here a few days ago, and got an answer, but now I
> >> > can't
> >> > find it.
> >> > I find this website kind of confusing.
> >> > Anyway, I'll try again. I'm running XP Home SP2 in dual boot mode
> >> > with
> >> > ME. XP was installed on a new blank hard disk; ME is on the old hard
> >> > disk.
> >> > When I click on Index in Help & Support in XP, all I get is a small
> >> > red X
> >> > in a black box, no list. XP has been installed for only a couple of
> >> > months,
> >> > and I have not moved many programmes from ME. I have been uninstalling
> >> > them
> >> > one by one, to see if one was at fault, but no luck. I have run a virus
> >> > scan
> >> > a couple of times (AVG free) with no result.
> >> > I would appreciate any help.
> >> > --
> >> > kennym
> >>
> >>
> >> Help and Support Center Index is blank with a red X mark
> >> http://windowsxp.mvps.org/helpctrindex.htm > >>
> >> --
> >>
> >> TaurArian [MVP] 2005-2009 - Update Services
> >> http://taurarian.mvps.org > >> ======================================
> >> How to ask a question: http://support.microsoft.com/kb/555375 > >> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> >>
> >>
> >> "kennym" <kennym.TakeThisOut@discussions.microsoft.com> wrote in message
> >> news:FD984265-D710-4003-8CF3-079B08D1CEF1@microsoft.com...
> >> > When I click on 'Index' in Help & Support all I get is an empty box
> >> > with
> >> > a
> >> > little red x in a black box in the corner. I have a dual boot with XP
> >> > on
> >> > a
> >> > new blank hard drive, and ME on a separate hard drive. I have tried
> >> > uninstalling some programmes on XP--Sygate firewall, Avast anti-virus
> >> > with
> >> > no
> >> > luck.
> >> > I would appreciate any help I could get.
> >> > --
> >> > kennym
> >>
> >>
>
>
>
(Msg. 7) Posted: Sat Oct 04, 2008 11:00 pm
Post subject: RE: Red X in Index [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Hi nass,
1st suggestion: I got as far as the 2nd line in the command prompt, then
got a message saying " The filename, directory name or volume label syntax is
incorrect. 2nd suggestion: After installing, got a message saying 'Windows
cannot find 'helpctr.exe' I restored after both tries, so I'm back where I
started. Maybe I should go back to the very first restore point--would a
point be installed when XP is installed?
--
kennym
"nass" wrote:
>
>
> Hi Kennym,
> Reinstalling Help and Support Center in Windows XP:
> http://windowsxp.mvps.org/rebuildhelp.htm > Restore Help and Support Service
> http://www.kellys-korner-xp.com/regs_edits/helpnsupport.reg >
> Reboot your machine after the execution of the reg file.
>
> Restore your System if the above didn't help.
>
> HTH,
> nass
> "kennym" wrote:
>
> > "nass"-- I have tried registering 'hhctrl.ocx' (didn't work) and
> > installing patch 811630 (got a message saying SP2 is more up to date)
> > --
> > kennym
> > "taurarion" --I checked the MS update you provided, but don't know where
> > to start. I have installed all updates except SP3
> >
> > "nass" wrote:
> >
> > >
> > >
> > > "kennym" wrote:
> > >
> > > > Hi,
> > > > I posted a question here a few days ago, and got an answer, but now I can't
> > > > find it.
> > > > I find this website kind of confusing.
> > > > Anyway, I'll try again. I'm running XP Home SP2 in dual boot mode with
> > > > ME. XP was installed on a new blank hard disk; ME is on the old hard disk.
> > > > When I click on Index in Help & Support in XP, all I get is a small red X
> > > > in a black box, no list. XP has been installed for only a couple of months,
> > > > and I have not moved many programmes from ME. I have been uninstalling them
> > > > one by one, to see if one was at fault, but no luck. I have run a virus scan
> > > > a couple of times (AVG free) with no result.
> > > > I would appreciate any help.
> > > > --
> > > > kennym
> > >
> > >
> > > Help and Support Center Index is blank with a red X mark
> > > http://windowsxp.mvps.org/helpctrindex.htm > > >
> > > --
> > >
> > > TaurArian [MVP] 2005-2009 - Update Services
> > > http://taurarian.mvps.org > > > ======================================
> > > How to ask a question: http://support.microsoft.com/kb/555375 > > > Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
> > >
> > >
> > > "kennym" <kennym.RemoveThis@discussions.microsoft.com> wrote in message
> > > news:FD984265-D710-4003-8CF3-079B08D1CEF1@microsoft.com...
> > > > When I click on 'Index' in Help & Support all I get is an empty box with
> > > > a
> > > > little red x in a black box in the corner. I have a dual boot with XP on
> > > > a
> > > > new blank hard drive, and ME on a separate hard drive. I have tried
> > > > uninstalling some programmes on XP--Sygate firewall, Avast anti-virus with
> > > > no
> > > > luck.
> > > > I would appreciate any help I could get.
> > > > --
> > > > kennym
> > >
> > >
(Msg. 8) Posted: Sun Oct 05, 2008 3:14 am
Post subject: Re: Red X in Index [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
"kennym" <kennym.DeleteThis@discussions.microsoft.com> wrote in message
news:B09B509B-8FC1-471A-81AC-AEFF3D57556F@microsoft.com...
> I'm not sure what you mean by "fully patch" I have installed all of the
> MS
> updates except SP3.
> --
> kennym
>
>
> "Ramesh Srinivasan, MS-MVP" wrote:
>
>> Simple fix: Fully patch the system. This installs the latest version of
>> hhctrl.ocx.
>>
>> --
>> Regards,
>>
>> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
>> The Winhelponline Blog http://www.winhelponline.com/blog >>
>>
>> "kennym" <kennym.DeleteThis@discussions.microsoft.com> wrote in message
>> news:5E49863F-7FCF-4832-BF8B-00ECD74FD000@microsoft.com...
>> > "nass"-- I have tried registering 'hhctrl.ocx' (didn't work) and
>> > installing patch 811630 (got a message saying SP2 is more up to date)
>> > --
>> > kennym
>> > "taurarion" --I checked the MS update you provided, but don't know
>> > where
>> > to start. I have installed all updates except SP3
>> >
>> > "nass" wrote:
>> >
>> >>
>> >>
>> >> "kennym" wrote:
>> >>
>> >> > Hi,
>> >> > I posted a question here a few days ago, and got an answer, but now
>> >> > I
>> >> > can't
>> >> > find it.
>> >> > I find this website kind of confusing.
>> >> > Anyway, I'll try again. I'm running XP Home SP2 in dual boot
>> >> > mode
>> >> > with
>> >> > ME. XP was installed on a new blank hard disk; ME is on the old hard
>> >> > disk.
>> >> > When I click on Index in Help & Support in XP, all I get is a
>> >> > small
>> >> > red X
>> >> > in a black box, no list. XP has been installed for only a couple of
>> >> > months,
>> >> > and I have not moved many programmes from ME. I have been
>> >> > uninstalling
>> >> > them
>> >> > one by one, to see if one was at fault, but no luck. I have run a
>> >> > virus
>> >> > scan
>> >> > a couple of times (AVG free) with no result.
>> >> > I would appreciate any help.
>> >> > --
>> >> > kennym
>> >>
>> >>
>> >> Help and Support Center Index is blank with a red X mark
>> >> http://windowsxp.mvps.org/helpctrindex.htm >> >>
>> >> --
>> >>
>> >> TaurArian [MVP] 2005-2009 - Update Services
>> >> http://taurarian.mvps.org >> >> ======================================
>> >> How to ask a question: http://support.microsoft.com/kb/555375 >> >> Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco
>> >>
>> >>
>> >> "kennym" <kennym.DeleteThis@discussions.microsoft.com> wrote in message
>> >> news:FD984265-D710-4003-8CF3-079B08D1CEF1@microsoft.com...
>> >> > When I click on 'Index' in Help & Support all I get is an empty box
>> >> > with
>> >> > a
>> >> > little red x in a black box in the corner. I have a dual boot with
>> >> > XP
>> >> > on
>> >> > a
>> >> > new blank hard drive, and ME on a separate hard drive. I have tried
>> >> > uninstalling some programmes on XP--Sygate firewall, Avast
>> >> > anti-virus
>> >> > with
>> >> > no
>> >> > luck.
>> >> > I would appreciate any help I could get.
>> >> > --
>> >> > kennym
>> >>
>> >>
>>
>>
>>
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