Network Printing

External Since: Mar 02, 2008 Posts: 10

After going back to check all the settings,firewall and anything else I could
think of I noticed an interesting event taking place. After reseting my
router the network map was showing on my router software. After watching the
map for awhile I noticed that the printer in question would show up on the
map for a few seconds and then dissapear. Show up again and stay for about a
minute and then disapear again. Finally it disapeared again and did not
return. I have not checked again today. Could this also be a software problem
or an intermittent harware problem?

"Lem" wrote:

> Will S. wrote:
> > Sorry for the delay. The reported readings were as follows:
> > Computer IP 192.168.1.103, subnet mask 255.255.255.0, Default Gateway
> > 192.168.1.1.
> > For the printer, IP 169.254.90.241, subnet mask 255.255.0.0, Default
> > Gateway 0.0.0.0. Printer IP Settings set on auto.
> > I changed the printer settings as follows: IP192.168.1.102, subnet mask
> > 255.255.255.0, Default Gateway 192.168.1.1
> > I deleted the printer fronm the computer , removed the printer port, added
> > new printer port with correct IP and tried adding new printer wizard with no
> > luck. I keep getting the message that setup is unable to locate the printer
> > on the network. I tried manually entering the IP , Hostname, and MAC address
> > still with no luck. My router network map no longer shows the printer as a
> > device on the network.
> > I am using Bitdefender Antivirus and Firewall. The firewall lists no
> > blocked traffic.
> > I have two computers on my home network which both share my internet
> > connection through a broadband modem connected through the network. The HP
> > 3210 All In One has always been connected to my desktop computer by a USB
> > connection . My notebook computer has always connected to the printer through
> > a network connection so I do not have to have the desktop computer on to use
> > the printer with the notebook computer. Since this incident I have set up
> > printer sharing on my destop computer so I am able to print with the
> > notebook computer but this requires that I keep the desktop computer on as
> > well as the printer when I want to print.
> > It seems there is no communication between the printer and the network.
> > If I enter the printers IP into my web browser I should be able to open
> > the Embedded Web Server within the printer but I can no longer do this either.
> >
>
> You're correct. Something is blocking communication between the printer
> and the network. The 169.254.90.241 address indicates that the network
> adapter in the printer is set to receive an IP address automatically
> from a DHCP server but isn't getting one. That means (a) there is no
> DCHP server; (b) the DHCP server is broken or is configured to allocate
> only a limited number of addresses and that limit has been reached; (c)
> there isn't a working connection between the DHCP server and the network
> adapter or (d) the printer's network adapter is broken. Of these 3
> possibilities, (a) isn't correct, because your two computers are
> successfully connected to your network; (b) probably isn't correct
> either; (d) is possible, but IMO unlikely. That leaves (c). That you
> manually set the printer to a correct address doesn't resolve the
> communication issue.
>
> The most common cause for this problem is an overlooked or misconfigured
> firewall. Because you are using a third-party firewall and because this
> issue started after your SP3 install, check to see if the the Windows
> firewall got turned on.
>
> If that doesn't work, I can suggest a few straws to grasp at, but none
> of them are particularly likely:
>
> Disable (or uninstall) Bitdefender. I don't know if the antivirus part
> of this includes anything like Norton's "Internet Worm Protection." If
> you're also unsure, disable or uninstall the antivirus as well as the
> firewall.
>
> Look in the Processes tab of Task Manager to make sure that you didn't
> install some firewall app long ago that you've long since forgotten about.
>
> Is the light next to the ethernet port on the printer lit?
>
> Replace the ethernet cable between the printer and the router with a
> known good cable.
>
> Connect the cable from the printer to a different port on the router.
>
> Other than that, I'm out of ideas. Maybe
> --
> Lem -- MS-MVP
>
> To the moon and back with 2K words of RAM and 36K words of ROM.
> http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
> http://history.nasa.gov/afj/compessay.htm
>

External Since: Dec 22, 2004 Posts: 858

Will S. wrote:
> After going back to check all the settings,firewall and anything else I could
> think of I noticed an interesting event taking place. After reseting my
> router the network map was showing on my router software. After watching the
> map for awhile I noticed that the printer in question would show up on the
> map for a few seconds and then dissapear. Show up again and stay for about a
> minute and then disapear again. Finally it disapeared again and did not
> return. I have not checked again today. Could this also be a software problem
> or an intermittent harware problem?
>

Sorry, I'm not sure what could be causing this.

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm