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Mouse & Keyboard are frozen

 
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Charlie German

External


Since: Aug 10, 2007
Posts: 6



(Msg. 1) Posted: Tue Aug 05, 2008 2:10 pm
Post subject: Mouse & Keyboard are frozen Add to elertz
Archived from groups: microsoft>public>windowsxp>hardware (more info?)

I have a Dell computer where the mouse and the keyboard operate correctly
during boot up, when I get into Windows XP media addition they are both
frozen. I know that there is a problem with drivers and I was attempting to
reinstall the drivers from the Dell disks and when the computer rebooted the
mouse and keyboard were frozen. The reason that i was reinstalling the
drivers is that all the sudden Windows had idenified all kinds of new
hardware. Is there anyway to get around getting into windows to fix the
device drivers?

--
Thanks for your help
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philo

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Since: Mar 05, 2004
Posts: 2091



(Msg. 2) Posted: Wed Aug 06, 2008 12:13 am
Post subject: Re: Mouse & Keyboard are frozen Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Charlie German" <CharlieGerman.DeleteThis@discussions.microsoft.com> wrote in message
news:D715F5AC-D068-445D-BC79-540843F20CD9@microsoft.com...
> I have a Dell computer where the mouse and the keyboard operate correctly
> during boot up, when I get into Windows XP media addition they are both
> frozen. I know that there is a problem with drivers and I was attempting
to
> reinstall the drivers from the Dell disks and when the computer rebooted
the
> mouse and keyboard were frozen. The reason that i was reinstalling the
> drivers is that all the sudden Windows had idenified all kinds of new
> hardware. Is there anyway to get around getting into windows to fix the
> device drivers?
>



Try safe mode


hit F8 just before the OS loads
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Charlie German

External


Since: Aug 10, 2007
Posts: 6



(Msg. 3) Posted: Wed Aug 06, 2008 5:23 am
Post subject: Re: Mouse & Keyboard are frozen Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The same thing occurs in the safe mode. I also tried using the instalation
disk and doing a repair. Windows XP doesn't acknowledge the hard drive. The
hard drive is set up as RAID0 there are 2 hard drives both 149 Gb. I check
the drives at start up and they checked good. Any ideas? Do you need a
special version of Windows to reconize a RAID Array?
--
Thanks for your help


"philo" wrote:

>
> "Charlie German" <CharlieGerman DeleteThis @discussions.microsoft.com> wrote in message
> news:D715F5AC-D068-445D-BC79-540843F20CD9@microsoft.com...
> > I have a Dell computer where the mouse and the keyboard operate correctly
> > during boot up, when I get into Windows XP media addition they are both
> > frozen. I know that there is a problem with drivers and I was attempting
> to
> > reinstall the drivers from the Dell disks and when the computer rebooted
> the
> > mouse and keyboard were frozen. The reason that i was reinstalling the
> > drivers is that all the sudden Windows had idenified all kinds of new
> > hardware. Is there anyway to get around getting into windows to fix the
> > device drivers?
> >
>
>
>
> Try safe mode
>
>
> hit F8 just before the OS loads
>
>
>
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philo

External


Since: Mar 05, 2004
Posts: 2091



(Msg. 4) Posted: Thu Aug 07, 2008 2:08 pm
Post subject: Re: Mouse & Keyboard are frozen Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Charlie German" <CharlieGerman RemoveThis @discussions.microsoft.com> wrote in message
news:538F51C1-429E-456F-B69D-85CAC8CCD15C@microsoft.com...
> The same thing occurs in the safe mode. I also tried using the instalation
> disk and doing a repair. Windows XP doesn't acknowledge the hard drive.
The
> hard drive is set up as RAID0 there are 2 hard drives both 149 Gb. I
check
> the drives at start up and they checked good. Any ideas? Do you need a
> special version of Windows to reconize a RAID Array?
>
\

You need to load the drivers first...from a floppy
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Charlie German

External


Since: Aug 10, 2007
Posts: 6



(Msg. 5) Posted: Thu Aug 07, 2008 2:08 pm
Post subject: Re: Mouse & Keyboard are frozen Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I don't have an original disk with drivers, the computer doesn't have a
floppy drive, do you know where I can go to get the drivers to download?
--
Thanks for your help


"philo" wrote:

>
> "Charlie German" <CharlieGerman DeleteThis @discussions.microsoft.com> wrote in message
> news:538F51C1-429E-456F-B69D-85CAC8CCD15C@microsoft.com...
> > The same thing occurs in the safe mode. I also tried using the instalation
> > disk and doing a repair. Windows XP doesn't acknowledge the hard drive.
> The
> > hard drive is set up as RAID0 there are 2 hard drives both 149 Gb. I
> check
> > the drives at start up and they checked good. Any ideas? Do you need a
> > special version of Windows to reconize a RAID Array?
> >
> \
>
> You need to load the drivers first...from a floppy
>
>
>
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philo

External


Since: Mar 05, 2004
Posts: 2091



(Msg. 6) Posted: Thu Aug 07, 2008 5:41 pm
Post subject: Re: Mouse & Keyboard are frozen Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Charlie German" <CharlieGerman.TakeThisOut@discussions.microsoft.com> wrote in message
news:147234EB-973F-436B-A7C9-742EE7566F60@microsoft.com...
> I don't have an original disk with drivers, the computer doesn't have a
> floppy drive, do you know where I can go to get the drivers to download?



The SATA drivers should have come with your motherboard
and if you don;t have them you can download them from the mfg

Though there are ways to slipstream the drivers into your install cd,
it would prob be easier to install a floppy.

BTW: There is a *possibility* that creating an sp3 slipstreamed XP would
solve the problem,
but I think we better hear from an expert on that one!



> Thanks for your help
>
>
> "philo" wrote:
>
> >
> > "Charlie German" <CharlieGerman.TakeThisOut@discussions.microsoft.com> wrote in
message
> > news:538F51C1-429E-456F-B69D-85CAC8CCD15C@microsoft.com...
> > > The same thing occurs in the safe mode. I also tried using the
instalation
> > > disk and doing a repair. Windows XP doesn't acknowledge the hard
drive.
> > The
> > > hard drive is set up as RAID0 there are 2 hard drives both 149 Gb. I
> > check
> > > the drives at start up and they checked good. Any ideas? Do you need a
> > > special version of Windows to reconize a RAID Array?
> > >
> > \
> >
> > You need to load the drivers first...from a floppy
> >
> >
> >
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