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Serious Help

 
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Linn_Lewis

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Since: Aug 22, 2006
Posts: 6



(Msg. 1) Posted: Tue Aug 22, 2006 2:21 pm
Post subject: Serious Help
Archived from groups: microsoft>public>windowsxp>general (more info?)

Been gone for a week and my sister has been using my computer. Now nothing
works! The computer crashes everytime I want to open a folder, the computer
doesn't re start but it goes back to how it was from the start. I can't
either access the control panel or my computer. It simply can't open any
windows it seems. What has happend and how can I fix this?
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windsurferLA

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Since: Jul 10, 2005
Posts: 29



(Msg. 2) Posted: Tue Aug 22, 2006 2:31 pm
Post subject: Re: Serious Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

can you open the computer in "safe mode"

Linn_Lewis wrote:
> Been gone for a week and my sister has been using my computer. Now nothing
> works! The computer crashes everytime I want to open a folder, the computer
> doesn't re start but it goes back to how it was from the start. I can't
> either access the control panel or my computer. It simply can't open any
> windows it seems. What has happend and how can I fix this?
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Joe176

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Since: Aug 13, 2004
Posts: 207



(Msg. 3) Posted: Tue Aug 22, 2006 2:33 pm
Post subject: RE: Serious Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I would recomend starting the computer in safe mode w/networking by pressing
f8 at the boot screen. this will load only the basic programs needed to run
windows. Once you are in windows, go to start, then run and type msconfig,
then when the msconfig screen comes up, go to startup programs and turn off
everything you dont need, and also see if any spyware is in your start up.
After that, see if you can get to control panel and remove any unwanted
programs or malware. If you come on somthing you cannot remove, search for
it on your c drive and delete it by hand. before you reboot your computer in
normal windows mode, try and download Ad-Ware from lavasoft, update the
definitions file and run a scan of your pc. If all else fails, run a repair
using your windows cd at startup

"Linn_Lewis" wrote:

> Been gone for a week and my sister has been using my computer. Now nothing
> works! The computer crashes everytime I want to open a folder, the computer
> doesn't re start but it goes back to how it was from the start. I can't
> either access the control panel or my computer. It simply can't open any
> windows it seems. What has happend and how can I fix this?
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sgopus1

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Since: Oct 11, 2004
Posts: 897



(Msg. 4) Posted: Tue Aug 22, 2006 3:32 pm
Post subject: RE: Serious Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

install adaware and then get the latest definition files then scan your pc
for spy/malware
if you don't have Antivirus software get some.

"Linn_Lewis" wrote:

> Been gone for a week and my sister has been using my computer. Now nothing
> works! The computer crashes everytime I want to open a folder, the computer
> doesn't re start but it goes back to how it was from the start. I can't
> either access the control panel or my computer. It simply can't open any
> windows it seems. What has happend and how can I fix this?
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Linn_Lewis

External


Since: Aug 22, 2006
Posts: 6



(Msg. 5) Posted: Tue Aug 22, 2006 3:34 pm
Post subject: Re: Serious Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Well I know there is no spyware or viruses, scanned the computer and have ad
aware. Can go on to icons I have on my taskbar which is the reason why I can
go on the internet and use Norton..
But it's just opening folders and even the recycling bin.. it loads to open
them but then It stops and the computer crashes but it doesn't restart.
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Linn_Lewis

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Since: Aug 22, 2006
Posts: 6



(Msg. 6) Posted: Tue Aug 22, 2006 4:22 pm
Post subject: RE: Serious Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I have the latest definitions and have scanned my computer.. but there is no
viruses.. or spyware. Restarted the computer with safemode and it was so nice
because it was back to normal and I could go into my folders. But in normal
mode I can't.
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dave xnet

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Since: Nov 10, 2005
Posts: 31



(Msg. 7) Posted: Tue Aug 22, 2006 9:51 pm
Post subject: Re: Serious Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Tue, 22 Aug 2006 16:22:02 -0700, Linn_Lewis
<LinnLewis.DeleteThis@discussions.microsoft.com> wrote:

>I have the latest definitions and have scanned my computer.. but there is no
>viruses.. or spyware. Restarted the computer with safemode and it was so nice
>because it was back to normal and I could go into my folders. But in normal
>mode I can't.
>
Hello, if I were in your shoes and were trying to "recover" my machine
from a week of abuse, I'd go straight to system restore and restore
it to the date just before the abuse occurred.

Dave
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Plato

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Since: Mar 04, 2004
Posts: 1903



(Msg. 8) Posted: Tue Aug 22, 2006 11:40 pm
Post subject: Re: Serious Help [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

=?Utf-8?B?TGlubl9MZXdpcw==?= wrote:
>
> Been gone for a week and my sister has been using my computer. Now nothing
> works! The computer crashes everytime I want to open a folder, the computer
> doesn't re start but it goes back to how it was from the start. I can't
> either access the control panel or my computer. It simply can't open any
> windows it seems. What has happend and how can I fix this?

You need to download several anti virus and several anti spyare apps to
a new folder. Then boot to safe mode to install them and run them for
the first time. Then you need to reboot normally, run them again, get
the updates.

Apps here:
http://www.bootdisk.com/utility.htm
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