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Cannot Connect To The Computer

 
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Conceptive Designs

External


Since: Sep 22, 2008
Posts: 1



(Msg. 1) Posted: Mon Sep 22, 2008 7:34 pm
Post subject: Cannot Connect To The Computer
Archived from groups: microsoft>public>windowsxp>work_remotely (more info?)

I have had remote desktop connection set up on my computer for about 1-2
months now. It is extremely useful during school so I can use my programs and
documents.

It was working all fine friday but on saturday while I was at my friend's
home, I tryed to remote desktop onto it and it said:
"This computer cannot connect to the remote computer.

Try connecting again. If the problem continues, please contact the owner of
the computer or your remote administrator."

I have searched and searched and I cannot find my solution to this problem.

Again, it was working fine on friday but when I tryed it on saturday it
couldn't connect.

Please help.

Thanks in advance.
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Sooner Al [MVP]

External


Since: Feb 03, 2005
Posts: 1825



(Msg. 2) Posted: Tue Sep 23, 2008 5:08 am
Post subject: Re: Cannot Connect To The Computer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Does it still work from another PC at a different location, ie. from school
or another family or friends house?

Are you calling the correct public IP from the remote location?

Is port forwarding setup through any router or firewall the home PC is
behind?

Does the test a http://www.canyouseeme.org pass when you go to that page
from the home Remote Desktop host PC?

More troubleshooting help...

http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetup...Trouble

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375

"Conceptive Designs" <Conceptive Designs.TakeThisOut@discussions.microsoft.com> wrote in
message news:48F45B87-D526-4D00-8D3E-3C27B5B04BE5@microsoft.com...
>I have had remote desktop connection set up on my computer for about 1-2
> months now. It is extremely useful during school so I can use my programs
> and
> documents.
>
> It was working all fine friday but on saturday while I was at my friend's
> home, I tryed to remote desktop onto it and it said:
> "This computer cannot connect to the remote computer.
>
> Try connecting again. If the problem continues, please contact the owner
> of
> the computer or your remote administrator."
>
> I have searched and searched and I cannot find my solution to this
> problem.
>
> Again, it was working fine on friday but when I tryed it on saturday it
> couldn't connect.
>
> Please help.
>
> Thanks in advance.
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Login to vote
Conceptive Designs

External


Since: Sep 23, 2008
Posts: 6



(Msg. 3) Posted: Tue Sep 23, 2008 5:08 am
Post subject: Re: Cannot Connect To The Computer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I cannot connect internally or externally through my network to it. All of my
ports are forwarded. Nothing has changed since it stopped working, it just...
stopped. I have no idea why.

I can connect from my computer to my server (.103) internally but I can't
connect to my computer from my server.

"Sooner Al [MVP]" wrote:

> Does it still work from another PC at a different location, ie. from school
> or another family or friends house?
>
> Are you calling the correct public IP from the remote location?
>
> Is port forwarding setup through any router or firewall the home PC is
> behind?
>
> Does the test a http://www.canyouseeme.org pass when you go to that page
> from the home Remote Desktop host PC?
>
> More troubleshooting help...
>
> http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetup...Trouble
>
> --
>
> Al Jarvi (MS-MVP Windows – Desktop User Experience)
>
> Please post *ALL* questions and replies to the news group for the
> mutual benefit of all of us...
> The MS-MVP Program - http://mvp.support.microsoft.com
> This posting is provided "AS IS" with no warranties, and confers no
> rights...
> How to ask a question
> http://support.microsoft.com/KB/555375
>
> "Conceptive Designs" <Conceptive Designs.DeleteThis@discussions.microsoft.com> wrote in
> message news:48F45B87-D526-4D00-8D3E-3C27B5B04BE5@microsoft.com...
> >I have had remote desktop connection set up on my computer for about 1-2
> > months now. It is extremely useful during school so I can use my programs
> > and
> > documents.
> >
> > It was working all fine friday but on saturday while I was at my friend's
> > home, I tryed to remote desktop onto it and it said:
> > "This computer cannot connect to the remote computer.
> >
> > Try connecting again. If the problem continues, please contact the owner
> > of
> > the computer or your remote administrator."
> >
> > I have searched and searched and I cannot find my solution to this
> > problem.
> >
> > Again, it was working fine on friday but when I tryed it on saturday it
> > couldn't connect.
> >
> > Please help.
> >
> > Thanks in advance.
>
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Sooner Al [MVP]

External


Since: Feb 03, 2005
Posts: 1825



(Msg. 4) Posted: Tue Sep 23, 2008 5:54 am
Post subject: Re: Cannot Connect To The Computer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

So from another PC on your home LAN you can not connect with RDC when you
use the private static LAN IP of the RDC host?

http://theillustratednetwork.mvps.org/RemoteDesktop/TroubleshootingDia...ms/Basi

http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetup...Trouble

If that is the case then check to see if RDC is enabled and listening on TCP
Port 3389.

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375

"Conceptive Designs" <ConceptiveDesigns.DeleteThis@discussions.microsoft.com> wrote in
message news:9FC6FC23-5557-4E3C-BBBE-97E2DB043C55@microsoft.com...
>I cannot connect internally or externally through my network to it. All of
>my
> ports are forwarded. Nothing has changed since it stopped working, it
> just...
> stopped. I have no idea why.
>
> I can connect from my computer to my server (.103) internally but I can't
> connect to my computer from my server.
>
> "Sooner Al [MVP]" wrote:
>
>> Does it still work from another PC at a different location, ie. from
>> school
>> or another family or friends house?
>>
>> Are you calling the correct public IP from the remote location?
>>
>> Is port forwarding setup through any router or firewall the home PC is
>> behind?
>>
>> Does the test a http://www.canyouseeme.org pass when you go to that page
>> from the home Remote Desktop host PC?
>>
>> More troubleshooting help...
>>
>> http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetup...Trouble
>>
>> --
>>
>> Al Jarvi (MS-MVP Windows – Desktop User Experience)
>>
>> Please post *ALL* questions and replies to the news group for the
>> mutual benefit of all of us...
>> The MS-MVP Program - http://mvp.support.microsoft.com
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights...
>> How to ask a question
>> http://support.microsoft.com/KB/555375
>>
>> "Conceptive Designs" <Conceptive Designs.DeleteThis@discussions.microsoft.com> wrote
>> in
>> message news:48F45B87-D526-4D00-8D3E-3C27B5B04BE5@microsoft.com...
>> >I have had remote desktop connection set up on my computer for about 1-2
>> > months now. It is extremely useful during school so I can use my
>> > programs
>> > and
>> > documents.
>> >
>> > It was working all fine friday but on saturday while I was at my
>> > friend's
>> > home, I tryed to remote desktop onto it and it said:
>> > "This computer cannot connect to the remote computer.
>> >
>> > Try connecting again. If the problem continues, please contact the
>> > owner
>> > of
>> > the computer or your remote administrator."
>> >
>> > I have searched and searched and I cannot find my solution to this
>> > problem.
>> >
>> > Again, it was working fine on friday but when I tryed it on saturday it
>> > couldn't connect.
>> >
>> > Please help.
>> >
>> > Thanks in advance.
>>
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Conceptive Designs

External


Since: Sep 23, 2008
Posts: 6



(Msg. 5) Posted: Tue Sep 23, 2008 6:51 am
Post subject: Re: Cannot Connect To The Computer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Everything is enabled and set to the proper connection. I'm just not able to
connect to the computer and I don't know why. Is there anything else that it
could be besides the ports?

"Sooner Al [MVP]" wrote:

> So from another PC on your home LAN you can not connect with RDC when you
> use the private static LAN IP of the RDC host?
>
> http://theillustratednetwork.mvps.org/RemoteDesktop/TroubleshootingDia...ms/Basi
>
> http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetup...Trouble
>
> If that is the case then check to see if RDC is enabled and listening on TCP
> Port 3389.
>
> --
>
> Al Jarvi (MS-MVP Windows – Desktop User Experience)
>
> Please post *ALL* questions and replies to the news group for the
> mutual benefit of all of us...
> The MS-MVP Program - http://mvp.support.microsoft.com
> This posting is provided "AS IS" with no warranties, and confers no
> rights...
> How to ask a question
> http://support.microsoft.com/KB/555375
>
> "Conceptive Designs" <ConceptiveDesigns DeleteThis @discussions.microsoft.com> wrote in
> message news:9FC6FC23-5557-4E3C-BBBE-97E2DB043C55@microsoft.com...
> >I cannot connect internally or externally through my network to it. All of
> >my
> > ports are forwarded. Nothing has changed since it stopped working, it
> > just...
> > stopped. I have no idea why.
> >
> > I can connect from my computer to my server (.103) internally but I can't
> > connect to my computer from my server.
> >
> > "Sooner Al [MVP]" wrote:
> >
> >> Does it still work from another PC at a different location, ie. from
> >> school
> >> or another family or friends house?
> >>
> >> Are you calling the correct public IP from the remote location?
> >>
> >> Is port forwarding setup through any router or firewall the home PC is
> >> behind?
> >>
> >> Does the test a http://www.canyouseeme.org pass when you go to that page
> >> from the home Remote Desktop host PC?
> >>
> >> More troubleshooting help...
> >>
> >> http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetup...Trouble
> >>
> >> --
> >>
> >> Al Jarvi (MS-MVP Windows – Desktop User Experience)
> >>
> >> Please post *ALL* questions and replies to the news group for the
> >> mutual benefit of all of us...
> >> The MS-MVP Program - http://mvp.support.microsoft.com
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights...
> >> How to ask a question
> >> http://support.microsoft.com/KB/555375
> >>
> >> "Conceptive Designs" <Conceptive Designs DeleteThis @discussions.microsoft.com> wrote
> >> in
> >> message news:48F45B87-D526-4D00-8D3E-3C27B5B04BE5@microsoft.com...
> >> >I have had remote desktop connection set up on my computer for about 1-2
> >> > months now. It is extremely useful during school so I can use my
> >> > programs
> >> > and
> >> > documents.
> >> >
> >> > It was working all fine friday but on saturday while I was at my
> >> > friend's
> >> > home, I tryed to remote desktop onto it and it said:
> >> > "This computer cannot connect to the remote computer.
> >> >
> >> > Try connecting again. If the problem continues, please contact the
> >> > owner
> >> > of
> >> > the computer or your remote administrator."
> >> >
> >> > I have searched and searched and I cannot find my solution to this
> >> > problem.
> >> >
> >> > Again, it was working fine on friday but when I tryed it on saturday it
> >> > couldn't connect.
> >> >
> >> > Please help.
> >> >
> >> > Thanks in advance.
> >>
>
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Login to vote
Sooner Al [MVP]

External


Since: Feb 03, 2005
Posts: 1825



(Msg. 6) Posted: Tue Sep 23, 2008 11:06 am
Post subject: Re: Cannot Connect To The Computer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Is the RDC host listening on TCP Port 3389?

Are you running SP3 on the RDC host/clients? If so there are some funky
issues with nVidia graphics drivers that apparently can cause issues like
this. Check the nVidia site for driver updates.

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375

"Conceptive Designs" <ConceptiveDesigns RemoveThis @discussions.microsoft.com> wrote in
message news:A2305726-5FAE-4460-9219-A64BD0D5D12B@microsoft.com...
> Everything is enabled and set to the proper connection. I'm just not able
> to
> connect to the computer and I don't know why. Is there anything else that
> it
> could be besides the ports?
>
> "Sooner Al [MVP]" wrote:
>
>> So from another PC on your home LAN you can not connect with RDC when you
>> use the private static LAN IP of the RDC host?
>>
>> http://theillustratednetwork.mvps.org/RemoteDesktop/TroubleshootingDia...ms/Basi
>>
>> http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetup...Trouble
>>
>> If that is the case then check to see if RDC is enabled and listening on
>> TCP
>> Port 3389.
>>
>> --
>>
>> Al Jarvi (MS-MVP Windows – Desktop User Experience)
>>
>> Please post *ALL* questions and replies to the news group for the
>> mutual benefit of all of us...
>> The MS-MVP Program - http://mvp.support.microsoft.com
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights...
>> How to ask a question
>> http://support.microsoft.com/KB/555375
>>
>> "Conceptive Designs" <ConceptiveDesigns RemoveThis @discussions.microsoft.com> wrote
>> in
>> message news:9FC6FC23-5557-4E3C-BBBE-97E2DB043C55@microsoft.com...
>> >I cannot connect internally or externally through my network to it. All
>> >of
>> >my
>> > ports are forwarded. Nothing has changed since it stopped working, it
>> > just...
>> > stopped. I have no idea why.
>> >
>> > I can connect from my computer to my server (.103) internally but I
>> > can't
>> > connect to my computer from my server.
>> >
>> > "Sooner Al [MVP]" wrote:
>> >
>> >> Does it still work from another PC at a different location, ie. from
>> >> school
>> >> or another family or friends house?
>> >>
>> >> Are you calling the correct public IP from the remote location?
>> >>
>> >> Is port forwarding setup through any router or firewall the home PC is
>> >> behind?
>> >>
>> >> Does the test a http://www.canyouseeme.org pass when you go to that
>> >> page
>> >> from the home Remote Desktop host PC?
>> >>
>> >> More troubleshooting help...
>> >>
>> >> http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetup...Trouble
>> >>
>> >> --
>> >>
>> >> Al Jarvi (MS-MVP Windows – Desktop User Experience)
>> >>
>> >> Please post *ALL* questions and replies to the news group for the
>> >> mutual benefit of all of us...
>> >> The MS-MVP Program - http://mvp.support.microsoft.com
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights...
>> >> How to ask a question
>> >> http://support.microsoft.com/KB/555375
>> >>
>> >> "Conceptive Designs" <Conceptive Designs RemoveThis @discussions.microsoft.com>
>> >> wrote
>> >> in
>> >> message news:48F45B87-D526-4D00-8D3E-3C27B5B04BE5@microsoft.com...
>> >> >I have had remote desktop connection set up on my computer for about
>> >> >1-2
>> >> > months now. It is extremely useful during school so I can use my
>> >> > programs
>> >> > and
>> >> > documents.
>> >> >
>> >> > It was working all fine friday but on saturday while I was at my
>> >> > friend's
>> >> > home, I tryed to remote desktop onto it and it said:
>> >> > "This computer cannot connect to the remote computer.
>> >> >
>> >> > Try connecting again. If the problem continues, please contact the
>> >> > owner
>> >> > of
>> >> > the computer or your remote administrator."
>> >> >
>> >> > I have searched and searched and I cannot find my solution to this
>> >> > problem.
>> >> >
>> >> > Again, it was working fine on friday but when I tryed it on saturday
>> >> > it
>> >> > couldn't connect.
>> >> >
>> >> > Please help.
>> >> >
>> >> > Thanks in advance.
>> >>
>>
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Conceptive Designs

External


Since: Sep 23, 2008
Posts: 6



(Msg. 7) Posted: Tue Sep 23, 2008 12:20 pm
Post subject: Re: Cannot Connect To The Computer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I am running SP3 on Windows XP Pro and I have port 3389 open and listening.
Umm, I have a Radeon 7500 Series Gfx card (very old) but it's an ati. Do I
still download from nVidia?

"Sooner Al [MVP]" wrote:

> Is the RDC host listening on TCP Port 3389?
>
> Are you running SP3 on the RDC host/clients? If so there are some funky
> issues with nVidia graphics drivers that apparently can cause issues like
> this. Check the nVidia site for driver updates.
>
> --
>
> Al Jarvi (MS-MVP Windows – Desktop User Experience)
>
> Please post *ALL* questions and replies to the news group for the
> mutual benefit of all of us...
> The MS-MVP Program - http://mvp.support.microsoft.com
> This posting is provided "AS IS" with no warranties, and confers no
> rights...
> How to ask a question
> http://support.microsoft.com/KB/555375
>
> "Conceptive Designs" <ConceptiveDesigns.RemoveThis@discussions.microsoft.com> wrote in
> message news:A2305726-5FAE-4460-9219-A64BD0D5D12B@microsoft.com...
> > Everything is enabled and set to the proper connection. I'm just not able
> > to
> > connect to the computer and I don't know why. Is there anything else that
> > it
> > could be besides the ports?
> >
> > "Sooner Al [MVP]" wrote:
> >
> >> So from another PC on your home LAN you can not connect with RDC when you
> >> use the private static LAN IP of the RDC host?
> >>
> >> http://theillustratednetwork.mvps.org/RemoteDesktop/TroubleshootingDia...ms/Basi
> >>
> >> http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetup...Trouble
> >>
> >> If that is the case then check to see if RDC is enabled and listening on
> >> TCP
> >> Port 3389.
> >>
> >> --
> >>
> >> Al Jarvi (MS-MVP Windows – Desktop User Experience)
> >>
> >> Please post *ALL* questions and replies to the news group for the
> >> mutual benefit of all of us...
> >> The MS-MVP Program - http://mvp.support.microsoft.com
> >> This posting is provided "AS IS" with no warranties, and confers no
> >> rights...
> >> How to ask a question
> >> http://support.microsoft.com/KB/555375
> >>
> >> "Conceptive Designs" <ConceptiveDesigns.RemoveThis@discussions.microsoft.com> wrote
> >> in
> >> message news:9FC6FC23-5557-4E3C-BBBE-97E2DB043C55@microsoft.com...
> >> >I cannot connect internally or externally through my network to it. All
> >> >of
> >> >my
> >> > ports are forwarded. Nothing has changed since it stopped working, it
> >> > just...
> >> > stopped. I have no idea why.
> >> >
> >> > I can connect from my computer to my server (.103) internally but I
> >> > can't
> >> > connect to my computer from my server.
> >> >
> >> > "Sooner Al [MVP]" wrote:
> >> >
> >> >> Does it still work from another PC at a different location, ie. from
> >> >> school
> >> >> or another family or friends house?
> >> >>
> >> >> Are you calling the correct public IP from the remote location?
> >> >>
> >> >> Is port forwarding setup through any router or firewall the home PC is
> >> >> behind?
> >> >>
> >> >> Does the test a http://www.canyouseeme.org pass when you go to that
> >> >> page
> >> >> from the home Remote Desktop host PC?
> >> >>
> >> >> More troubleshooting help...
> >> >>
> >> >> http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetup...Trouble
> >> >>
> >> >> --
> >> >>
> >> >> Al Jarvi (MS-MVP Windows – Desktop User Experience)
> >> >>
> >> >> Please post *ALL* questions and replies to the news group for the
> >> >> mutual benefit of all of us...
> >> >> The MS-MVP Program - http://mvp.support.microsoft.com
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights...
> >> >> How to ask a question
> >> >> http://support.microsoft.com/KB/555375
> >> >>
> >> >> "Conceptive Designs" <Conceptive Designs.RemoveThis@discussions.microsoft.com>
> >> >> wrote
> >> >> in
> >> >> message news:48F45B87-D526-4D00-8D3E-3C27B5B04BE5@microsoft.com...
> >> >> >I have had remote desktop connection set up on my computer for about
> >> >> >1-2
> >> >> > months now. It is extremely useful during school so I can use my
> >> >> > programs
> >> >> > and
> >> >> > documents.
> >> >> >
> >> >> > It was working all fine friday but on saturday while I was at my
> >> >> > friend's
> >> >> > home, I tryed to remote desktop onto it and it said:
> >> >> > "This computer cannot connect to the remote computer.
> >> >> >
> >> >> > Try connecting again. If the problem continues, please contact the
> >> >> > owner
> >> >> > of
> >> >> > the computer or your remote administrator."
> >> >> >
> >> >> > I have searched and searched and I cannot find my solution to this
> >> >> > problem.
> >> >> >
> >> >> > Again, it was working fine on friday but when I tryed it on saturday
> >> >> > it
> >> >> > couldn't connect.
> >> >> >
> >> >> > Please help.
> >> >> >
> >> >> > Thanks in advance.
> >> >>
> >>
>
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Sooner Al [MVP]

External


Since: Feb 03, 2005
Posts: 1825



(Msg. 8) Posted: Tue Sep 23, 2008 2:31 pm
Post subject: Re: Cannot Connect To The Computer [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Well, I would check with the nVidia folks for guidance on that.

Also, sometimes VPN clients will block RDC connections. Any chance your
running a VPN client like Cisco on either the RDC host or client? Other
issues arise using things like NAV or OneCare Live. The included worm
protection and/or firewall can cause issues.

Have you run the http://www.canyouseeme.org test from the RDC host?

--

Al Jarvi (MS-MVP Windows – Desktop User Experience)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...
How to ask a question
http://support.microsoft.com/KB/555375

"Conceptive Designs" <ConceptiveDesigns.TakeThisOut@discussions.microsoft.com> wrote in
message news:AE1C1C94-B155-4CD1-98F6-D0A0BC0103A4@microsoft.com...
>I am running SP3 on Windows XP Pro and I have port 3389 open and listening.
> Umm, I have a Radeon 7500 Series Gfx card (very old) but it's an ati. Do I
> still download from nVidia?
>
> "Sooner Al [MVP]" wrote:
>
>> Is the RDC host listening on TCP Port 3389?
>>
>> Are you running SP3 on the RDC host/clients? If so there are some funky
>> issues with nVidia graphics drivers that apparently can cause issues like
>> this. Check the nVidia site for driver updates.
>>
>> --
>>
>> Al Jarvi (MS-MVP Windows – Desktop User Experience)
>>
>> Please post *ALL* questions and replies to the news group for the
>> mutual benefit of all of us...
>> The MS-MVP Program - http://mvp.support.microsoft.com
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights...
>> How to ask a question
>> http://support.microsoft.com/KB/555375
>>
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