Computer won't shut down and other problems

mrsdcjones wrote:

> hi, i have a few problems. 1) When i try to turn off my computer it won't.
> I end up having to hold the on/off button down to shut it down. 2) When i
> try turning it on sometimes everything on the desktop is all on one side
> (left side and the right side has two black lines going up and down). 3)
> Sometimes when screen freezes up when try to open a program. When this
> happens i can't turn off my computer.
>
> I own a Toshiba Satellite M45 with Windows XP Home Edition at least that's
> what i bought. When i tried to us the cd that came with it, it said that
> it wasn't for Satellite A40.

You have hardware issues. Contact Toshiba tech support for
repair/replacement. When you speak to them, tell them what happened with
the recovery disk.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

This am i had problems. My computer apparently did not shut down last nite;
the monitor had my email opened and when I attempted to end the task some
reason it disturb some program. However, my concern is whether or not
someone is trying to remotely access my computer without my consent. I turn
this off, but would like to know how to track if someone previously dial in
to my email account. I separated from my previous job and have not changed
my user name and password. Is there some where in the system where I can
retrieve this information. I need time and date and the user name

Thanks
Concerned New User

"Malke" wrote:

> mrsdcjones wrote:
>
> > hi, i have a few problems. 1) When i try to turn off my computer it won't.
> > I end up having to hold the on/off button down to shut it down. 2) When i
> > try turning it on sometimes everything on the desktop is all on one side
> > (left side and the right side has two black lines going up and down). 3)
> > Sometimes when screen freezes up when try to open a program. When this
> > happens i can't turn off my computer.
> >
> > I own a Toshiba Satellite M45 with Windows XP Home Edition at least that's
> > what i bought. When i tried to us the cd that came with it, it said that
> > it wasn't for Satellite A40.
>
> You have hardware issues. Contact Toshiba tech support for
> repair/replacement. When you speak to them, tell them what happened with
> the recovery disk.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>
>

Pebble wrote:

> This am i had problems. My computer apparently did not shut down last
> nite; the monitor had my email opened and when I attempted to end the task
> some
> reason it disturb some program. However, my concern is whether or not
> someone is trying to remotely access my computer without my consent. I
> turn this off, but would like to know how to track if someone previously
> dial in
> to my email account. I separated from my previous job and have not
> changed
> my user name and password. Is there some where in the system where I can
> retrieve this information. I need time and date and the user name

Are you the Original Poster using a different name? It would seem not.
Please make a new post instead of hijacking this thread. Include all
pertinent details. These links will help you with that:

http://www.elephantboycomputers.com/page2.html#Usenet
http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

thank you, Malke i will do that i have one more question. I bought it at
Bestbuy any have Ins. with them do you think i should bring it in and let
them check it.

Thank
you again.

"Malke" wrote:

> mrsdcjones wrote:
>
> > hi, i have a few problems. 1) When i try to turn off my computer it won't.
> > I end up having to hold the on/off button down to shut it down. 2) When i
> > try turning it on sometimes everything on the desktop is all on one side
> > (left side and the right side has two black lines going up and down). 3)
> > Sometimes when screen freezes up when try to open a program. When this
> > happens i can't turn off my computer.
> >
> > I own a Toshiba Satellite M45 with Windows XP Home Edition at least that's
> > what i bought. When i tried to us the cd that came with it, it said that
> > it wasn't for Satellite A40.
>
> You have hardware issues. Contact Toshiba tech support for
> repair/replacement. When you speak to them, tell them what happened with
> the recovery disk.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>
>

mrsdcjones wrote:

> thank you, Malke i will do that i have one more question. I bought it at
> Bestbuy any have Ins. with them do you think i should bring it in and let
> them check it.

I think BestBuy's GeekSquad is dreadful. I have first-hand experience with
this from fixing clients' machines after GeekSquad had worked on the
computers. Read about GeekSquad on www.consumerist.com if you want to see a
lot of other reasons why. However, if you have insurance with them, I
suppose you should use it. Back up your data first!

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Thank You Malke for you time and your help.

"Malke" wrote:

> mrsdcjones wrote:
>
> > thank you, Malke i will do that i have one more question. I bought it at
> > Bestbuy any have Ins. with them do you think i should bring it in and let
> > them check it.
>
> I think BestBuy's GeekSquad is dreadful. I have first-hand experience with
> this from fixing clients' machines after GeekSquad had worked on the
> computers. Read about GeekSquad on www.consumerist.com if you want to see a
> lot of other reasons why. However, if you have insurance with them, I
> suppose you should use it. Back up your data first!
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>
>