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CREATIVE ZEN NOT RECOGNIZED

 
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Lars

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Since: Sep 29, 2008
Posts: 1



(Msg. 9) Posted: Mon Sep 29, 2008 3:27 pm
Post subject: Zen problem [Login to view extended thread Info.]
Archived from groups: microsoft>public>windowsxp>hardware (more info?)

I have the same problem: Windows cannot install the Zen (Searches for a driver to an MTP Device with no result).
I have SP3 installed and WMP 11. - I have tried all the solutions listed, tried updating WMP and WINXP, tried solutions on creative regarding the USB port.
Nothing has worked! Sad

Can anyone please help me?
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5aces

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Since: Sep 30, 2008
Posts: 1



(Msg. 10) Posted: Tue Sep 30, 2008 6:34 pm
Post subject: Re: CREATIVE ZEN NOT RECOGNIZED [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Again,I used the steps from post #5 to install the MTP drivers,then
intsalled the two links from post #8.
In the device tree(System/Hardware/DeviceManager)have you tried to
expand the Universal Serial Bus Controllers branch and then right
clicked on USB Root Hubs and updated all those drivers manually?(where
you choose the drivers to install from a specific list)


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Allan Lim

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Since: Oct 14, 2008
Posts: 1



(Msg. 11) Posted: Tue Oct 14, 2008 7:53 am
Post subject: Zen problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

hi there. i got a solution for your zen. first connect the zen. then right click the my computer icon, then click the manage, then device manager. you will see the zen with a exclamation point. right click it, update driver, but dont forget that the driver cd of your zen should be in the cdrom. then click install automatically on the popup window. this will solve your problem. Smile
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EncinoMan

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Since: Oct 06, 2008
Posts: 33



(Msg. 12) Posted: Tue Oct 14, 2008 6:58 pm
Post subject: Re: Zen problem [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Tue, 14 Oct 2008 07:53:45 -0700, Allan Lim wrote:

>hi there. i got a solution for your zen. first connect the zen. then right click the my computer icon, then click the manage, then device manager. you will see the zen with a exclamation point. right click it, update driver, but dont forget that the driver cd of your zen should be in the cdrom. then click install automatically on the popup window. this will solve your problem. Smile

To bad nobody knows to whom you are speaking or what their problem
was.

Learn to how reply properly.
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shumani

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Since: Oct 15, 2008
Posts: 1



(Msg. 13) Posted: Wed Oct 15, 2008 2:34 pm
Post subject: Re: CREATIVE ZEN NOT RECOGNIZED [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Followed through every solutions suggested, could not get it to work!!

Found the firmware update at Creative website:
http://support.creative.com/downloads/download.aspx?nDownloadId=10115

Download takes ages. Still waiting for the download to complete. Will
report back here whether firmward update works or fails.


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ShadowTek

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Since: Oct 13, 2008
Posts: 23



(Msg. 14) Posted: Wed Oct 15, 2008 3:04 pm
Post subject: Re: CREATIVE ZEN NOT RECOGNIZED [Login to view extended thread Info.]
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shumani <shumani.3hbezc DeleteThis @DoNotSpam.com> wrote in
news:shumani.3hbezc@DoNotSpam.com:

> Followed through every solutions suggested, could not get it to work!!
>
> Found the firmware update at Creative website:
> http://support.creative.com/downloads/download.aspx?nDownloadId=10115
>
> Download takes ages. Still waiting for the download to complete. Will
> report back here whether firmward update works or fails.

I had a Creative Zen Micro MP3 player that had trouble being recognized by
the computer. At first I thought that the cable was bad, but that wasn't
the case.

I had also noticed that the headphone jack was coming loose on the inside.
The audio output began to crackle more and more until the device was no
longer useful.

It turns out that the connections where the headphone jack AND the USB jack
were cracked and starting to come apart, so that explained the intermitent
loss of connectivity to the PC.

I can only assume that the cause of all of this is the recent trend in
using lead-free solder.
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shumani

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Since: Oct 16, 2008
Posts: 1



(Msg. 15) Posted: Thu Oct 16, 2008 3:12 am
Post subject: Re: CREATIVE ZEN NOT RECOGNIZED [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

shumani;4026478 Wrote:
> Followed through every solutions suggested, could not get it to work!!
>
> Found the firmware update at Creative website:
> http://support.creative.com/downloads/download.aspx?nDownloadId=10115
>
> Download takes ages. Still waiting for the download to complete. Will
> report back here whether firmward update works or fails.

Downloaded the firmware only to find out that I have the latest version
(the downloaded version is even older than what I've got).

Charging via USB SYN adapter is ok. Player still not recognised by
winxp SP3 & WMP 11. Tried on my friend's PC (Vista, WMP 10) and the
player was recognised even without installing Creative Media Explorer!

I want to downgrade to WMP10 but can anyone tell me how to do that
please? I have fresh copy of windows xp (just re-format HDD and
re-installed OS) hence there was no previous copy of WMP10.

Please help! Getting frustrated now... has been about 2 weeks since
problem occured. :(


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begtognen

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Since: Oct 24, 2008
Posts: 1



(Msg. 16) Posted: Fri Oct 24, 2008 3:46 pm
Post subject: Re: CREATIVE ZEN NOT RECOGNIZED [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I bought a new computer with SP3 already installed. The computer
wouldn't recognize the Creative Zen (which had previously worked just
fine with my old computer running SP2). I read the posts above and
hunted down the installation CD which came with the Zen.

Here's what I did:

I put the install CD into the drive.

Then:
My Computer
Manage
Device Manager
Other Devices
Double-clicked on "Creative Zen" (which had a question mark after it)
allowed Windows Update to search

And... voila.

(Now, I should mention that I *also* allowed the CD to install the
clunky software that comes with the Zen which I intend to never use.
However, on the off chance that it had something to do with the computer
finally reconizing my Zen, I thought I should include that info.)

Anyway. Hope that helps.


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