problem sending email

Your problem is most likely caused by your antivirus.
Trend Micro antivirus is among the top three troublemakers for Windows Mail.
First, go into its settings and disable any interaction with email, then try
Windows Mail again. If no improvement, do a trial uninstall.

Another option (instead of uninstalling Trend Micro) is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of
aggressive antivirus products: http://get.live.com/wlmail/overview

In any case you must disable any antivirus email scanning, for the reason
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

--
Gary VanderMolen, MS-MVP (Mail)


"ncdurns" <guest.DeleteThis@unknown-email.com> wrote in message news:db477cf2a1a2c19c078ef127e634b649@nntp-gateway.com...
>
> As of about 2 weeks ago, I am no longer able to send outgoing email with
> Windows mail. Before that it worked just fine. I have tried double
> checking all my settings for the DSL service and everything looks okay.
> I have tried disabling portions of my Trend Antivirus and that also did
> not correct the problem. We are receiving email without fail, but cannot
> send. The message I get is:
> "Your server has unexpectedly terminated the connection"
> I am running on a stand alone system at home with no network and no wi
> fi.
> Does anyone have any suggestions? I am beyond frustrated!
>
> Thank you.
>
>
> --
> ncdurns

I also have a similar problem, in that my Outlook all of a sudden has just
stopped working and I have checked that the server requires authentification.
I have Norton Anti virus could this be impacting my emails?
Please help me

"Gary VanderMolen" wrote:

> Your problem is most likely caused by your antivirus.
> Trend Micro antivirus is among the top three troublemakers for Windows Mail.
> First, go into its settings and disable any interaction with email, then try
> Windows Mail again. If no improvement, do a trial uninstall.
>
> Another option (instead of uninstalling Trend Micro) is to upgrade to
> Windows Live Mail, which is more resistant to the adverse effects of
> aggressive antivirus products: http://get.live.com/wlmail/overview
>
> In any case you must disable any antivirus email scanning, for the reason
> explained here:
> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
>
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "ncdurns" <guest.DeleteThis@unknown-email.com> wrote in message news:db477cf2a1a2c19c078ef127e634b649@nntp-gateway.com...
> >
> > As of about 2 weeks ago, I am no longer able to send outgoing email with
> > Windows mail. Before that it worked just fine. I have tried double
> > checking all my settings for the DSL service and everything looks okay.
> > I have tried disabling portions of my Trend Antivirus and that also did
> > not correct the problem. We are receiving email without fail, but cannot
> > send. The message I get is:
> > "Your server has unexpectedly terminated the connection"
> > I am running on a stand alone system at home with no network and no wi
> > fi.
> > Does anyone have any suggestions? I am beyond frustrated!
> >
> > Thank you.
> >
> >
> > --
> > ncdurns
>

It is possible that Norton antivirus is affecting your Outlook.
However, we generally don't discuss Outlook issues in this newsgroup
which is dedicated to the Windows Mail program.
You will get more help by posting that question in the Outlook newsgroup:

http://www.microsoft.com/communities/newsgroups/list/en-us/default.asp...g=micro

--
Gary VanderMolen, MS-MVP (Mail)


"cattell" <cattell.RemoveThis@discussions.microsoft.com> wrote in message news:912BC16C-6DC3-4D0C-BBF6-439D86929B39@microsoft.com...
>I also have a similar problem, in that my Outlook all of a sudden has just
> stopped working and I have checked that the server requires authentification.
> I have Norton Anti virus could this be impacting my emails?
> Please help me
>
> "Gary VanderMolen" wrote:
>
>> Your problem is most likely caused by your antivirus.
>> Trend Micro antivirus is among the top three troublemakers for Windows Mail.
>> First, go into its settings and disable any interaction with email, then try
>> Windows Mail again. If no improvement, do a trial uninstall.
>>
>> Another option (instead of uninstalling Trend Micro) is to upgrade to
>> Windows Live Mail, which is more resistant to the adverse effects of
>> aggressive antivirus products: http://get.live.com/wlmail/overview
>>
>> In any case you must disable any antivirus email scanning, for the reason
>> explained here:
>> http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
>>
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "ncdurns" <guest.RemoveThis@unknown-email.com> wrote in message news:db477cf2a1a2c19c078ef127e634b649@nntp-gateway.com...
>> >
>> > As of about 2 weeks ago, I am no longer able to send outgoing email with
>> > Windows mail. Before that it worked just fine. I have tried double
>> > checking all my settings for the DSL service and everything looks okay.
>> > I have tried disabling portions of my Trend Antivirus and that also did
>> > not correct the problem. We are receiving email without fail, but cannot
>> > send. The message I get is:
>> > "Your server has unexpectedly terminated the connection"
>> > I am running on a stand alone system at home with no network and no wi
>> > fi.
>> > Does anyone have any suggestions? I am beyond frustrated!
>> >
>> > Thank you.
>> >
>> >
>> > --
>> > ncdurns
>>