WUGNET, the Windows User Group Network
Your Complete Resource Center for "The Best" in Shareware, Computing Tips and Support, Windows Industry News... and much more!
Home Forums Shareware Windows Tips Hot Offers FREE Newsletters Arcade Contact Us About Partners
Search WUGNET: RSS Feeds RSS Feeds Advertise with WUGNET    |    Shareware eBooks
HomeHome FAQFAQ   SearchSearch      ProfileProfile    Private MessagesPrivate Messages   Log in/Register/PasswordLog in/Register/Password

The request could not be performed because of an I/O devic..

 
Goto page 1, 2
   Home -> Vista -> General Discussions RSS
Next:  General Discussions: Vista Ultimate notebook refuses to stay asleep  
Author Message
vunet

External


Since: May 12, 2008
Posts: 4



(Msg. 1) Posted: Mon May 12, 2008 6:32 am
Post subject: The request could not be performed because of an I/O device error Add to elertz
Archived from groups: microsoft>public>windows>vista>general (more info?)

My thumb drive (or Samsung MP3 player) stores some important data I
can no longer retrieve. Windows OS detects the plugged-in drive but
when I click on assigned letter, the error is:

E: is not accessible. The request could not be performed because of an
I/O device error

It happened after I plugged it into somebody's MAC, created a new
folder and copied some content in there. However, I never had problems
using the thumb drive with my own MAC.

Anyway, I do not want to format it and Fix Errors did not work. What
should I do now? Please recommend. I need to somehow get that data.

Thanks

PS Somebody recommended me to force mount my drive on a Linux machine
with Samba installed. I do not have Linux available yet. So in a
meantime maybe there is another fix?
Back to top
Login to vote
Malke

External


Since: Feb 09, 2008
Posts: 1607



(Msg. 2) Posted: Mon May 12, 2008 7:03 am
Post subject: Re: The request could not be performed because of an I/O device error Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

vunet wrote:

> My thumb drive (or Samsung MP3 player) stores some important data I
> can no longer retrieve. Windows OS detects the plugged-in drive but
> when I click on assigned letter, the error is:
>
> E: is not accessible. The request could not be performed because of an
> I/O device error
>
> It happened after I plugged it into somebody's MAC, created a new
> folder and copied some content in there. However, I never had problems
> using the thumb drive with my own MAC.
>
> Anyway, I do not want to format it and Fix Errors did not work. What
> should I do now? Please recommend. I need to somehow get that data.
>
> Thanks
>
> PS Somebody recommended me to force mount my drive on a Linux machine
> with Samba installed. I do not have Linux available yet. So in a
> meantime maybe there is another fix?

I move my thumb drive from my MacBook to PCs all the time and create
folders, delete stuff, etc. from either system(s) with no problem. I have
noticed that on every Vista machine, Vista wants to scan my thumb drive
first. This doesn't happen in any other Windows OS. I always say "no" of
course. Perhaps you allowed Vista to scan and "fix" your thumb drive.

So, let's determine if the drive is at fault or the data is just corrupted.
Attach the thumb drive to your Mac.

1. If it can be seen:

Copy the data to the hard drive and burn to a CD/DVD-R. Make sure you use a
burning format that works in both Mac and Windows. Toast gives you this
option; if you don't have third-party burning software you'll need to
research whether OS X's built-in burning capability will do this.

Once you have the data safely off the thumb drive, take it to a PC and
format it. Now copy the data from the CD/DVD-R to the thumb drive. Don't
ever let Vista "fix" your thumb drive again.

2. If the thumb drive can't be seen on the Mac, then it has died. The only
way to get data off a dead thumb drive is to send it to a professional data
recovery company like Drive Savers (my preference) or Seagate Data
Recovery. I don't know if the recovery prices Drive Savers charges are
different for flash drives as opposed to hard drives, but you can figure on
something like $500-$3,000. Only you know if this data is worth spending
that kind of money. I understand that some insurance companies are now
covering data recovery charges so check with yours.

Drive Savers - http://www.drivesavers.com
Seagate Data Recovery Services - https://www.seagatedatarecovery.com/

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!
Back to top
Login to vote
Adam Albright

External


Since: Feb 03, 2007
Posts: 4747



(Msg. 3) Posted: Mon May 12, 2008 9:01 am
Post subject: Re: The request could not be performed because of an I/O device error Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Mon, 12 May 2008 06:32:36 -0700 (PDT), vunet <vunet.us.DeleteThis@gmail.com>
wrote:

>My thumb drive (or Samsung MP3 player) stores some important data I
>can no longer retrieve. Windows OS detects the plugged-in drive but
>when I click on assigned letter, the error is:
>
>E: is not accessible. The request could not be performed because of an
>I/O device error
>
>It happened after I plugged it into somebody's MAC, created a new
>folder and copied some content in there. However, I never had problems
>using the thumb drive with my own MAC.
>
>Anyway, I do not want to format it and Fix Errors did not work. What
>should I do now? Please recommend. I need to somehow get that data.
>
>Thanks
>
>PS Somebody recommended me to force mount my drive on a Linux machine
>with Samba installed. I do not have Linux available yet. So in a
>meantime maybe there is another fix?

Your data is probably fine... just dumb Windows not seeing or being
able to access the drive under E anymore. See if Windows "sees" the
drive under Disk Management in control panel. If yes, see if it will
let you change the drive letter assignment, then see if that gets you
over the bump. Try something higher like X or Y if you're not already
using those drive letters. Once you can access your data, BACK IT UP!
If all else fails plug your MP3 player into another computer, and copy
all your files there then burn a CD or DVD and then use that to
restore to your Windows PC.
Back to top
Login to vote
vunet

External


Since: May 12, 2008
Posts: 4



(Msg. 4) Posted: Mon May 12, 2008 1:55 pm
Post subject: Re: The request could not be performed because of an I/O device error Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On May 12, 10:03 am, Malke <ma....TakeThisOut@invalid.invalid> wrote:
> vunet wrote:
> > My thumb drive (or Samsung MP3 player) stores some important data I
> > can no longer retrieve. Windows OS detects the plugged-in drive but
> > when I click on assigned letter, the error is:
>
> > E: is not accessible. The request could not be performed because of an
> > I/O device error
>
> > It happened after I plugged it into somebody's MAC, created a new
> > folder and copied some content in there. However, I never had problems
> > using the thumb drive with my own MAC.
>
> > Anyway, I do not want to format it and Fix Errors did not work. What
> > should I do now? Please recommend. I need to somehow get that data.
>
> > Thanks
>
> > PS Somebody recommended me to force mount my drive on a Linux machine
> > with Samba installed. I do not have Linux available yet. So in a
> > meantime maybe there is another fix?
>
> I move my thumb drive from my MacBook to PCs all the time and create
> folders, delete stuff, etc. from either system(s) with no problem. I have
> noticed that on every Vista machine, Vista wants to scan my thumb drive
> first. This doesn't happen in any other Windows OS. I always say "no" of
> course. Perhaps you allowed Vista to scan and "fix" your thumb drive.
>
> So, let's determine if the drive is at fault or the data is just corrupted.
> Attach the thumb drive to your Mac.
>
> 1. If it can be seen:
>
> Copy the data to the hard drive and burn to a CD/DVD-R. Make sure you use a
> burning format that works in both Mac and Windows. Toast gives you this
> option; if you don't have third-party burning software you'll need to
> research whether OS X's built-in burning capability will do this.
>
> Once you have the data safely off the thumb drive, take it to a PC and
> format it. Now copy the data from the CD/DVD-R to the thumb drive. Don't
> ever let Vista "fix" your thumb drive again.
>
> 2. If the thumb drive can't be seen on the Mac, then it has died. The only
> way to get data off a dead thumb drive is to send it to a professional data
> recovery company like Drive Savers (my preference) or Seagate Data
> Recovery. I don't know if the recovery prices Drive Savers charges are
> different for flash drives as opposed to hard drives, but you can figure on
> something like $500-$3,000. Only you know if this data is worth spending
> that kind of money. I understand that some insurance companies are now
> covering data recovery charges so check with yours.
>
> Drive Savers -http://www.drivesavers.com
> Seagate Data Recovery Services -https://www.seagatedatarecovery.com/
>
> Malke
> --
> MS-MVP
> Elephant Boy Computerswww.elephantboycomputers.com
> Don't Panic!

On Windows my drive is assigning the letter fine. Changing drive
letter will not fix anything. I tried different PCs. However, Windows
does not even see that the file system of my drive is NTFS. But the
device name is read correctly.
On MAC device is not showing up at all.
I think the data is fine but no Windows or Mac can read it. Spending
hundred of dollars for recovering seems expensive procedure. Besides,
what can they do what I cannot (at least in a long run)?
Thank you for any additional support.
Back to top
Login to vote
Malke

External


Since: Feb 09, 2008
Posts: 1607



(Msg. 5) Posted: Mon May 12, 2008 2:16 pm
Post subject: Re: The request could not be performed because of an I/O device error Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

vunet wrote:

> On Windows my drive is assigning the letter fine. Changing drive
> letter will not fix anything. I tried different PCs. However, Windows
> does not even see that the file system of my drive is NTFS. But the
> device name is read correctly.
> On MAC device is not showing up at all.
> I think the data is fine but no Windows or Mac can read it. Spending
> hundred of dollars for recovering seems expensive procedure. Besides,
> what can they do what I cannot (at least in a long run)?
> Thank you for any additional support.

I never suggested changing the drive letter. Either try data recovery
software, or send the drive to a professional company (and they can do
quite a bit you can't), or call it a day and forget about it. Thumb drives
are great but they are too fragile to use as a permanent backup solution.
You've just found this out the hard way. I don't think this is a Vista
issue.

Here are some links to various programs. I use Easy Recovery Pro, but it is
expensive. People whom I respect have recommended R-Studio and Restoration.
YMMV.

http://www3.telus.net/mikebike/RESTORATION.html
PCInspector File Recovery -
http://www.pcinspector.de/file_recovery/welcome.htm
Executive Software ?Undelete? -
http://www.undelete.com/undelete/undelete.asp
R-Studio - http://www.r-tt.com/
File Scavenger - http://www.quetek.com/prod02.htm
Ontrack's EasyRecovery - http://www.ontrack.com/software/

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!
Back to top
Login to vote
Adam Albright

External


Since: Feb 03, 2007
Posts: 4747



(Msg. 6) Posted: Mon May 12, 2008 5:14 pm
Post subject: Re: The request could not be performed because of an I/O device error Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Mon, 12 May 2008 13:55:59 -0700 (PDT), vunet <vunet.us DeleteThis @gmail.com>
wrote:

>On May 12, 10:03 am, Malke <ma... DeleteThis @invalid.invalid> wrote:
>> vunet wrote:
>> > My thumb drive (or Samsung MP3 player) stores some important data I
>> > can no longer retrieve. Windows OS detects the plugged-in drive but
>> > when I click on assigned letter, the error is:
>>
>> > E: is not accessible. The request could not be performed because of an
>> > I/O device error
>>
>> > It happened after I plugged it into somebody's MAC, created a new
>> > folder and copied some content in there. However, I never had problems
>> > using the thumb drive with my own MAC.
>>
>> > Anyway, I do not want to format it and Fix Errors did not work. What
>> > should I do now? Please recommend. I need to somehow get that data.
>>
>> > Thanks
>>
>> > PS Somebody recommended me to force mount my drive on a Linux machine
>> > with Samba installed. I do not have Linux available yet. So in a
>> > meantime maybe there is another fix?
>>
>> I move my thumb drive from my MacBook to PCs all the time and create
>> folders, delete stuff, etc. from either system(s) with no problem. I have
>> noticed that on every Vista machine, Vista wants to scan my thumb drive
>> first. This doesn't happen in any other Windows OS. I always say "no" of
>> course. Perhaps you allowed Vista to scan and "fix" your thumb drive.
>>
>> So, let's determine if the drive is at fault or the data is just corrupted.
>> Attach the thumb drive to your Mac.
>>
>> 1. If it can be seen:
>>
>> Copy the data to the hard drive and burn to a CD/DVD-R. Make sure you use a
>> burning format that works in both Mac and Windows. Toast gives you this
>> option; if you don't have third-party burning software you'll need to
>> research whether OS X's built-in burning capability will do this.
>>
>> Once you have the data safely off the thumb drive, take it to a PC and
>> format it. Now copy the data from the CD/DVD-R to the thumb drive. Don't
>> ever let Vista "fix" your thumb drive again.
>>
>> 2. If the thumb drive can't be seen on the Mac, then it has died. The only
>> way to get data off a dead thumb drive is to send it to a professional data
>> recovery company like Drive Savers (my preference) or Seagate Data
>> Recovery. I don't know if the recovery prices Drive Savers charges are
>> different for flash drives as opposed to hard drives, but you can figure on
>> something like $500-$3,000. Only you know if this data is worth spending
>> that kind of money. I understand that some insurance companies are now
>> covering data recovery charges so check with yours.
>>
>> Drive Savers -http://www.drivesavers.com
>> Seagate Data Recovery Services -https://www.seagatedatarecovery.com/
>>
>> Malke
>> --
>> MS-MVP
>> Elephant Boy Computerswww.elephantboycomputers.com
>> Don't Panic!
>
>On Windows my drive is assigning the letter fine. Changing drive
>letter will not fix anything. I tried different PCs. However, Windows
>does not even see that the file system of my drive is NTFS. But the
>device name is read correctly.
>On MAC device is not showing up at all.
>I think the data is fine but no Windows or Mac can read it. Spending
>hundred of dollars for recovering seems expensive procedure. Besides,
>what can they do what I cannot (at least in a long run)?
>Thank you for any additional support.

Your experience should at least teach you an important lesson. BACKUP.
You didn't and because you didn't you were throwing the dice every
time you used your thumb drive. Any data storage device will in time
fail. It isn't a question of if it will fail, rather WHEN it will fail
because surely sooner or later it will. That's why you make backups.
You didn't, you lose. Sorry, but that's just how it is.

If I were to hazard a guess as to what happened, fair chance your
"thumb" drive, really nothing but a rewritable memory stick got zapped
by static electricity. That will kill it for sure.
Back to top
Login to vote
SG

External


Since: Jan 07, 2008
Posts: 554



(Msg. 7) Posted: Mon May 12, 2008 11:18 pm
Post subject: Re: The request could not be performed because of an I/O device error Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

>>>Besides, what can they do what I cannot (at least in a long run)?<<<

The below link is only "one" example. They are some labs that cost thousands
of dollars to build. For many the price is to costly for repair, but for
some and especially some company's, price is no issue when it could cost
them thousands for loss of data.
http://free-backup.info/how-is-a-hard-drive-recovery-done.html

--
All the best,
SG

Is your computer system ready for Vista?
https://winqual.microsoft.com/hcl/
Want to keep up with the latest news from MS?
http://news.google.com/nwshp?tab=wn&ned=us&topic=t
Just type in Microsoft

"vunet" <vunet.us.DeleteThis@gmail.com> wrote in message
news:64a8e61e-60d1-4f0a-bf80-8477ec87f299@2g2000hsn.googlegroups.com...
> On May 12, 10:03 am, Malke <ma....DeleteThis@invalid.invalid> wrote:
>> vunet wrote:
>> > My thumb drive (or Samsung MP3 player) stores some important data I
>> > can no longer retrieve. Windows OS detects the plugged-in drive but
>> > when I click on assigned letter, the error is:
>>
>> > E: is not accessible. The request could not be performed because of an
>> > I/O device error
>>
>> > It happened after I plugged it into somebody's MAC, created a new
>> > folder and copied some content in there. However, I never had problems
>> > using the thumb drive with my own MAC.
>>
>> > Anyway, I do not want to format it and Fix Errors did not work. What
>> > should I do now? Please recommend. I need to somehow get that data.
>>
>> > Thanks
>>
>> > PS Somebody recommended me to force mount my drive on a Linux machine
>> > with Samba installed. I do not have Linux available yet. So in a
>> > meantime maybe there is another fix?
>>
>> I move my thumb drive from my MacBook to PCs all the time and create
>> folders, delete stuff, etc. from either system(s) with no problem. I have
>> noticed that on every Vista machine, Vista wants to scan my thumb drive
>> first. This doesn't happen in any other Windows OS. I always say "no" of
>> course. Perhaps you allowed Vista to scan and "fix" your thumb drive.
>>
>> So, let's determine if the drive is at fault or the data is just
>> corrupted.
>> Attach the thumb drive to your Mac.
>>
>> 1. If it can be seen:
>>
>> Copy the data to the hard drive and burn to a CD/DVD-R. Make sure you use
>> a
>> burning format that works in both Mac and Windows. Toast gives you this
>> option; if you don't have third-party burning software you'll need to
>> research whether OS X's built-in burning capability will do this.
>>
>> Once you have the data safely off the thumb drive, take it to a PC and
>> format it. Now copy the data from the CD/DVD-R to the thumb drive. Don't
>> ever let Vista "fix" your thumb drive again.
>>
>> 2. If the thumb drive can't be seen on the Mac, then it has died. The
>> only
>> way to get data off a dead thumb drive is to send it to a professional
>> data
>> recovery company like Drive Savers (my preference) or Seagate Data
>> Recovery. I don't know if the recovery prices Drive Savers charges are
>> different for flash drives as opposed to hard drives, but you can figure
>> on
>> something like $500-$3,000. Only you know if this data is worth spending
>> that kind of money. I understand that some insurance companies are now
>> covering data recovery charges so check with yours.
>>
>> Drive Savers -http://www.drivesavers.com
>> Seagate Data Recovery Services -https://www.seagatedatarecovery.com/
>>
>> Malke
>> --
>> MS-MVP
>> Elephant Boy Computerswww.elephantboycomputers.com
>> Don't Panic!
>
> On Windows my drive is assigning the letter fine. Changing drive
> letter will not fix anything. I tried different PCs. However, Windows
> does not even see that the file system of my drive is NTFS. But the
> device name is read correctly.
> On MAC device is not showing up at all.
> I think the data is fine but no Windows or Mac can read it. Spending
> hundred of dollars for recovering seems expensive procedure. Besides,
> what can they do what I cannot (at least in a long run)?
> Thank you for any additional support.
Back to top
Login to vote
vunet

External


Since: May 12, 2008
Posts: 4



(Msg. 8) Posted: Fri May 16, 2008 6:55 am
Post subject: Re: The request could not be performed because of an I/O device error Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On May 12, 11:18 pm, "SG" <so... RemoveThis @nomail.com> wrote:
> >>>Besides, what can they do what I cannot (at least in a long run)?<<<
>
> The below link is only "one" example. They are some labs that cost thousands
> of dollars to build. For many the price is to costly for repair, but for
> some and especially some company's, price is no issue when it could cost
> them thousands for loss of data.http://free-backup.info/how-is-a-hard-drive-recovery-done.html
>
> --
> All the best,
> SG
>
> Is your computer system ready for Vista?https://winqual.microsoft.com/hcl/
> Want to keep up with the latest news from MS?http://news.google.com/nwshp?tab=wn&ned=us&topic=t
> Just type in Microsoft
>
> "vunet" <vunet... RemoveThis @gmail.com> wrote in message
>
> news:64a8e61e-60d1-4f0a-bf80-8477ec87f299@2g2000hsn.googlegroups.com...
>
> > On May 12, 10:03 am, Malke <ma... RemoveThis @invalid.invalid> wrote:
> >> vunet wrote:
> >> > My thumb drive (or Samsung MP3 player) stores some important data I
> >> > can no longer retrieve. Windows OS detects the plugged-in drive but
> >> > when I click on assigned letter, the error is:
>
> >> > E: is not accessible. The request could not be performed because of an
> >> > I/O device error
>
> >> > It happened after I plugged it into somebody's MAC, created a new
> >> > folder and copied some content in there. However, I never had problems
> >> > using the thumb drive with my own MAC.
>
> >> > Anyway, I do not want to format it and Fix Errors did not work. What
> >> > should I do now? Please recommend. I need to somehow get that data.
>
> >> > Thanks
>
> >> > PS Somebody recommended me to force mount my drive on a Linux machine
> >> > with Samba installed. I do not have Linux available yet. So in a
> >> > meantime maybe there is another fix?
>
> >> I move my thumb drive from my MacBook to PCs all the time and create
> >> folders, delete stuff, etc. from either system(s) with no problem. I have
> >> noticed that on every Vista machine, Vista wants to scan my thumb drive
> >> first. This doesn't happen in any other Windows OS. I always say "no" of
> >> course. Perhaps you allowed Vista to scan and "fix" your thumb drive.
>
> >> So, let's determine if the drive is at fault or the data is just
> >> corrupted.
> >> Attach the thumb drive to your Mac.
>
> >> 1. If it can be seen:
>
> >> Copy the data to the hard drive and burn to a CD/DVD-R. Make sure you use
> >> a
> >> burning format that works in both Mac and Windows. Toast gives you this
> >> option; if you don't have third-party burning software you'll need to
> >> research whether OS X's built-in burning capability will do this.
>
> >> Once you have the data safely off the thumb drive, take it to a PC and
> >> format it. Now copy the data from the CD/DVD-R to the thumb drive. Don't
> >> ever let Vista "fix" your thumb drive again.
>
> >> 2. If the thumb drive can't be seen on the Mac, then it has died. The
> >> only
> >> way to get data off a dead thumb drive is to send it to a professional
> >> data
> >> recovery company like Drive Savers (my preference) or Seagate Data
> >> Recovery. I don't know if the recovery prices Drive Savers charges are
> >> different for flash drives as opposed to hard drives, but you can figure
> >> on
> >> something like $500-$3,000. Only you know if this data is worth spending
> >> that kind of money. I understand that some insurance companies are now
> >> covering data recovery charges so check with yours.
>
> >> Drive Savers -http://www.drivesavers.com
> >> Seagate Data Recovery Services -https://www.seagatedatarecovery.com/
>
> >> Malke
> >> --
> >> MS-MVP
> >> Elephant Boy Computerswww.elephantboycomputers.com
> >> Don't Panic!
>
> > On Windows my drive is assigning the letter fine. Changing drive
> > letter will not fix anything. I tried different PCs. However, Windows
> > does not even see that the file system of my drive is NTFS. But the
> > device name is read correctly.
> > On MAC device is not showing up at all.
> > I think the data is fine but no Windows or Mac can read it. Spending
> > hundred of dollars for recovering seems expensive procedure. Besides,
> > what can they do what I cannot (at least in a long run)?
> > Thank you for any additional support.

I tried all of the recovery software and only some of them detect the
drive but NONE of them can access/read data.
Does it mean I either have to pay a lot for professional recovery or
lose data for good?
What could have happened with my drive?
Thanks.
Back to top
Login to vote
Display posts from previous:   
       Home -> Vista -> General Discussions All times are: Eastern Time (US & Canada) (change)
Goto page 1, 2
Page 1 of 2

 
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
Categories:
 Windows XP
  Windows Vista
 Windows Other
 Office
 Office Other
 Security
 WinRAR
  • Home |
  • Shareware |
  • Windows Tips |
  • Hot Offers |
  • FREE Newsletters |
  • Arcade |
  • Forums |
  • eBooks |
  • About WUGNET |
  • Partners |
  • Contact

  • WUGNET Privacy Policy |
  • Link to WUGNET