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Can't open/save attachments in windows mail. Or open or ru..

 
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Gary VanderMolen

External


Since: Dec 31, 2007
Posts: 7120



(Msg. 9) Posted: Thu May 29, 2008 11:04 am
Post subject: Re: Can't open/save attachments in windows mail. Or open or run do [Login to view extended thread Info.]
Archived from groups: microsoft>public>windows>vista>mail (more info?)

Turning off UAC or Windows Defender is not recommended.

You didn't say which antivirus you are running. It could well be the cause
of your Windows Mail problems. One solution is to upgrade to Windows
Live Mail, since it is less prone to interference from antivirus programs.
http://get.live.com/wlmail/overview

You can't get Microsoft interested in Windows Mail problems because
it is a discontinued product for all practical purposes.

--
Gary VanderMolen, MS-MVP


"Pigpog" <Pigpog.DeleteThis@discussions.microsoft.com> wrote in message news:E487AF1F-50DE-4D51-80ED-2F817ABF4BBD@microsoft.com...
> Hi Guys,
>
> I have been having the same problem for he last few days......
>
> My Vista Basic has been up and running fine for ages. I have defender turned
> off aslo as it has previously caused me conflicts. I cannot open attachments,
> cannot save them and cannot download anything via windows mail and internet
> explorer 7. I have solved the Explorer probblem with Firefox. But there is an
> attachmenyt from an old email that I needto open and I cant...I dont leave
> messages on server so a bit stuffed. As I say this is a recent problem that
> happened over the last week.......and yes some updates have been installed.
> I have also reset security settings as advised in a differetn forum, turned
> off UAC as advised by a different forum. Am stuck now as to what to try next.
> How do we get Microsoft to look at the problem. Any ideas anyone....?
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robertmiles

External


Since: Oct 31, 2007
Posts: 5866



(Msg. 10) Posted: Thu May 29, 2008 11:51 am
Post subject: Re: Can't open/save attachments in windows mail. Or open or run do [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

To get Microsoft to pay attention to Windows Mail problems, you'll
probably have to pay for it. They don't seem to have read this
newsgroup during the last few months, and it's been about 17 months
since they released any new hotfixes for Windows Mail.

Can you open the message that has the attachment? If so, click the
paperclip near the top right corner of the message that is supposed
to give you options for the attachment, and record the file name.
If it's winmail.dat, you'll probably have to install Outlook (not Outlook
Express) to be able to open the attachment. If it's anything else,
tell us the part of its filename starting with the last period and we may
be able to help with that file type.

"Pigpog" <Pigpog DeleteThis @discussions.microsoft.com> wrote in message
news:E487AF1F-50DE-4D51-80ED-2F817ABF4BBD@microsoft.com...
> Hi Guys,
>
> I have been having the same problem for he last few days......
>
> My Vista Basic has been up and running fine for ages. I have defender
> turned
> off aslo as it has previously caused me conflicts. I cannot open
> attachments,
> cannot save them and cannot download anything via windows mail and
> internet
> explorer 7. I have solved the Explorer probblem with Firefox. But there is
> an
> attachmenyt from an old email that I needto open and I cant...I dont leave
> messages on server so a bit stuffed. As I say this is a recent problem
> that
> happened over the last week.......and yes some updates have been
> installed.
> I have also reset security settings as advised in a differetn forum,
> turned
> off UAC as advised by a different forum. Am stuck now as to what to try
> next.
> How do we get Microsoft to look at the problem. Any ideas anyone....?
>
> "Asif" wrote:
>
>> I have also experiencing same problem and after doing research i found
>> that
>> windows defender(builtain antivirus in vista) is causing problem. so
>> turned
>> off windows defender and then my problem is over.(also remove startup
>> file
>> from msconfig)type msconfig in run command and then go to startup tab and
>> remove check from windows defender. i 100% sure it will work bcz it works
>> in
>> my pc.
>>
>> "Stead" wrote:
>>
>> > Hi, I've just installed vista and i have this wonderfully strange
>> > problem.
>> >
>> > outlook does not let me view or open attachments, get the error 'There
>> > was
>> > an error saving one or more of the attachments"
>> >
>> > Also, internet explorer will not save or open downloads, it downloads
>> > the
>> > file, when i click either open or run, then when it finishes the
>> > download
>> > window just closes, file doesn't get saved, although when i click run,
>> > i get
>> > a comfirmation asking if i want to allow this file to berun click run
>> > and
>> > nothing happens, highly annoying! cannot download an alternative
>> > browser
>> > either which is even more annoying!!!
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Pigpog

External


Since: May 29, 2008
Posts: 2



(Msg. 11) Posted: Thu May 29, 2008 11:51 am
Post subject: Re: Can't open/save attachments in windows mail. Or open or run do [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I can indeed open messages but cannot open or save attachments..it is a prop
that only started last week...never had propblems before but co-incides with
downloaded files disapeearing and not saving......like the foirst
pposter..tried all the advice given but nothing seems to work........am now
leaving messages on server so I can open up with different mail client and
download the attachments.........but thanks for help....and the attachments I
want to save are mostly word docs...nothing unusual.

It all started after a windows update....hmmmmmmmmm

"robertmiles@bellsouthNOSPAM.net" wrote:

> To get Microsoft to pay attention to Windows Mail problems, you'll
> probably have to pay for it. They don't seem to have read this
> newsgroup during the last few months, and it's been about 17 months
> since they released any new hotfixes for Windows Mail.
>
> Can you open the message that has the attachment? If so, click the
> paperclip near the top right corner of the message that is supposed
> to give you options for the attachment, and record the file name.
> If it's winmail.dat, you'll probably have to install Outlook (not Outlook
> Express) to be able to open the attachment. If it's anything else,
> tell us the part of its filename starting with the last period and we may
> be able to help with that file type.
>
> "Pigpog" <Pigpog RemoveThis @discussions.microsoft.com> wrote in message
> news:E487AF1F-50DE-4D51-80ED-2F817ABF4BBD@microsoft.com...
> > Hi Guys,
> >
> > I have been having the same problem for he last few days......
> >
> > My Vista Basic has been up and running fine for ages. I have defender
> > turned
> > off aslo as it has previously caused me conflicts. I cannot open
> > attachments,
> > cannot save them and cannot download anything via windows mail and
> > internet
> > explorer 7. I have solved the Explorer probblem with Firefox. But there is
> > an
> > attachmenyt from an old email that I needto open and I cant...I dont leave
> > messages on server so a bit stuffed. As I say this is a recent problem
> > that
> > happened over the last week.......and yes some updates have been
> > installed.
> > I have also reset security settings as advised in a differetn forum,
> > turned
> > off UAC as advised by a different forum. Am stuck now as to what to try
> > next.
> > How do we get Microsoft to look at the problem. Any ideas anyone....?
> >
> > "Asif" wrote:
> >
> >> I have also experiencing same problem and after doing research i found
> >> that
> >> windows defender(builtain antivirus in vista) is causing problem. so
> >> turned
> >> off windows defender and then my problem is over.(also remove startup
> >> file
> >> from msconfig)type msconfig in run command and then go to startup tab and
> >> remove check from windows defender. i 100% sure it will work bcz it works
> >> in
> >> my pc.
> >>
> >> "Stead" wrote:
> >>
> >> > Hi, I've just installed vista and i have this wonderfully strange
> >> > problem.
> >> >
> >> > outlook does not let me view or open attachments, get the error 'There
> >> > was
> >> > an error saving one or more of the attachments"
> >> >
> >> > Also, internet explorer will not save or open downloads, it downloads
> >> > the
> >> > file, when i click either open or run, then when it finishes the
> >> > download
> >> > window just closes, file doesn't get saved, although when i click run,
> >> > i get
> >> > a comfirmation asking if i want to allow this file to berun click run
> >> > and
> >> > nothing happens, highly annoying! cannot download an alternative
> >> > browser
> >> > either which is even more annoying!!!
>
>
>
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joemama

External


Since: Jun 11, 2008
Posts: 1



(Msg. 12) Posted: Wed Jun 11, 2008 6:38 pm
Post subject: Re: Can't open/save attachments in windows mail. Or open or run downlo [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Gary VanderMolen;3770127 Wrote:
> Turning off UAC or Windows Defender is not recommended.
>
> You didn't say which antivirus you are running. It could well be the
> cause
> of your Windows Mail problems. One solution is to upgrade to Windows
> Live Mail, since it is less prone to interference from antivirus
> programs.
> http://get.live.com/wlmail/overview
>
> You can't get Microsoft interested in Windows Mail problems because
> it is a discontinued product for all practical purposes.
>
> --
> Gary VanderMolen, MS-MVP
Well, the problem also occurs with WindowsLiveMail, even with all
antivirus software removed!

Tom


--
joemama
------------------------------------------------------------------------
joemama's Profile: http://forums.techarena.in/member.php?userid=51405
View this thread: http://forums.techarena.in/showthread.php?t=811674

http://forums.techarena.in
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robertmiles

External


Since: Oct 31, 2007
Posts: 5866



(Msg. 13) Posted: Wed Jun 11, 2008 6:38 pm
Post subject: Re: Can't open/save attachments in windows mail. Or open or run downlo [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"joemama" <joemama.3aue3f.RemoveThis@DoNotSpam.com> wrote in message
news:joemama.3aue3f@DoNotSpam.com...
>
> Gary VanderMolen;3770127 Wrote:
>> Turning off UAC or Windows Defender is not recommended.
>>
>> You didn't say which antivirus you are running. It could well be the
>> cause
>> of your Windows Mail problems. One solution is to upgrade to Windows
>> Live Mail, since it is less prone to interference from antivirus
>> programs.
>> http://get.live.com/wlmail/overview
>>
>> You can't get Microsoft interested in Windows Mail problems because
>> it is a discontinued product for all practical purposes.
>>
>> --
>> Gary VanderMolen, MS-MVP
> Well, the problem also occurs with WindowsLiveMail, even with all
> antivirus software removed!
>
> Tom
>
>
> --
> joemama
> ------------------------------------------------------------------------
Then we need a more complete description of the problem to offer much help.
In this newsgroup if you'd rather fix Windows Mail, or in the following
newsgroup if you'd rather fix Windows Live Mail.

microsoft.public.windows.live.mail.desktop

For example., what is the part of the attachment file name after the last
period?

http://support.microsoft.com/kb/555375

Assume that the people who provide most of the answers use methods of
reading this newsgroup that have some advantages, but make it difficult
to go back to previous messages in the thread if you don't quote them.
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Gary VanderMolen

External


Since: Dec 31, 2007
Posts: 7120



(Msg. 14) Posted: Wed Jun 11, 2008 6:38 pm
Post subject: Re: Can't open/save attachments in windows mail. Or open or run downlo [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The response of mine you quoted below was addressing someone
else's problem. We don't seem to have a problem description from
you.

--
Gary VanderMolen, MS-MVP


"joemama" <joemama.3aue3f RemoveThis @DoNotSpam.com> wrote in message news:joemama.3aue3f@DoNotSpam.com...
>
> Gary VanderMolen;3770127 Wrote:
>> Turning off UAC or Windows Defender is not recommended.
>>
>> You didn't say which antivirus you are running. It could well be the
>> cause
>> of your Windows Mail problems. One solution is to upgrade to Windows
>> Live Mail, since it is less prone to interference from antivirus
>> programs.
>> http://get.live.com/wlmail/overview
>>
>> You can't get Microsoft interested in Windows Mail problems because
>> it is a discontinued product for all practical purposes.
>>
>> --
>> Gary VanderMolen, MS-MVP
> Well, the problem also occurs with WindowsLiveMail, even with all
> antivirus software removed!
>
> Tom
>
>
> --
> joemama
> ------------------------------------------------------------------------
> joemama's Profile: http://forums.techarena.in/member.php?userid=51405
> View this thread: http://forums.techarena.in/showthread.php?t=811674
>
> http://forums.techarena.in
>
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Sarah Bale

External


Since: Jun 18, 2008
Posts: 1



(Msg. 15) Posted: Wed Jun 18, 2008 3:12 am
Post subject: can't open attachments [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I am having the same problem. If I try to open an attachment directly from the mail it doenst do anything, if I click to 'save as' then I get a message that 'the command failed to execute' this is the same if I try to save an attachment that I recieved last week that I opened with no problem at all!

I have switched the user control off too, and also the option in Winmail to not allow attachements.

If I download a file from IE, I go through the full process of downloading it, 10% 50% etc... then I go to where it saved and it is not there?
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robertmiles

External


Since: Oct 31, 2007
Posts: 5866



(Msg. 16) Posted: Wed Jun 18, 2008 10:13 am
Post subject: Re: can't open attachments [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Sarah Bale" wrote in message news:200861861244cinders_35@hotmail.com...
>I am having the same problem. If I try to open an attachment directly from
>the mail it doenst do anything, if I click to 'save as' then I get a
>message that 'the command failed to execute' this is the same if I try to
>save an attachment that I recieved last week that I opened with no problem
>at all!
>
> I have switched the user control off too, and also the option in Winmail
> to not allow attachements.
>
> If I download a file from IE, I go through the full process of downloading
> it, 10% 50% etc... then I go to where it saved and it is not there?
>
What if any antivirus programs do you have, and have you ever had a
Norton or McAfee antivirus program on that computer? Some of them
cause assorted problems under Windows Mail, although seldom
immediately.
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