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modem not working

 
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richk

External


Since: Oct 23, 2007
Posts: 16



(Msg. 1) Posted: Tue Oct 23, 2007 2:19 pm
Post subject: modem not working
Archived from groups: microsoft>public>windows>vista>general (more info?)

I have an internal PCI modem (USR 3CP5610) that I use as backup if DSL line
is down. IT worked under XP SP2, but under vista it doesn't. The device
manager shows it as working normally, but when I click diagnostics/querry
modem, the error is "the modem failed to respond".
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richk

External


Since: Oct 23, 2007
Posts: 16



(Msg. 2) Posted: Tue Oct 23, 2007 2:42 pm
Post subject: Re: modem not working [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Sorry about the duplicate post.
"richk" <nospam.DeleteThis@nospam.com> wrote in message
news:C6E033C1-C0CB-4E75-A279-31EA07F26B2F@microsoft.com...
>I have an internal PCI modem (USR 3CP5610) that I use as backup if DSL
>line is down. IT worked under XP SP2, but under vista it doesn't. The
>device manager shows it as working normally, but when I click
>diagnostics/querry modem, the error is "the modem failed to respond".
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Andre Da Costa[ActiveWin]

External


Since: Oct 31, 2006
Posts: 4258



(Msg. 3) Posted: Tue Oct 23, 2007 5:22 pm
Post subject: Re: modem not working [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Have you tried uninstalling the modem from under Device Manager, restart the
system then reinstall it and see it works then?
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
"richk" <nospam.TakeThisOut@nospam.com> wrote in message
news:C6E033C1-C0CB-4E75-A279-31EA07F26B2F@microsoft.com...
>I have an internal PCI modem (USR 3CP5610) that I use as backup if DSL
>line is down. IT worked under XP SP2, but under vista it doesn't. The
>device manager shows it as working normally, but when I click
>diagnostics/querry modem, the error is "the modem failed to respond".
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Mike Hall - MVP

External


Since: Sep 30, 2007
Posts: 967



(Msg. 4) Posted: Tue Oct 23, 2007 6:33 pm
Post subject: Re: modem not working [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Try here for Vista drivers which are most likely not included on the Vista
installation DVD..

http://www.usr.com/support/product-template.asp?prod=5610b

--
Mike Hall - MVP
http://msmvps.com/blogs/mikehall/default.aspx
Posting Productively.. http://www.dts-l.org/goodpost.htm



"richk" <nospam.RemoveThis@nospam.com> wrote in message
news:C6E033C1-C0CB-4E75-A279-31EA07F26B2F@microsoft.com...
>I have an internal PCI modem (USR 3CP5610) that I use as backup if DSL
>line is down. IT worked under XP SP2, but under vista it doesn't. The
>device manager shows it as working normally, but when I click
>diagnostics/querry modem, the error is "the modem failed to respond".
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richk

External


Since: Oct 23, 2007
Posts: 16



(Msg. 5) Posted: Tue Oct 23, 2007 6:33 pm
Post subject: Re: modem not working [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

No help. That driver is already installed
"Mike Hall - MVP" <mikehall.TakeThisOut@mvps.com> wrote in message
news:OiZMyScFIHA.2004@TK2MSFTNGP06.phx.gbl...
> Try here for Vista drivers which are most likely not included on the Vista
> installation DVD..
>
> http://www.usr.com/support/product-template.asp?prod=5610b
>
> --
> Mike Hall - MVP
> http://msmvps.com/blogs/mikehall/default.aspx
> Posting Productively.. http://www.dts-l.org/goodpost.htm
>
>
>
> "richk" <nospam.TakeThisOut@nospam.com> wrote in message
> news:C6E033C1-C0CB-4E75-A279-31EA07F26B2F@microsoft.com...
>>I have an internal PCI modem (USR 3CP5610) that I use as backup if DSL
>>line is down. IT worked under XP SP2, but under vista it doesn't. The
>>device manager shows it as working normally, but when I click
>>diagnostics/querry modem, the error is "the modem failed to respond".
>
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Andre Da Costa[ActiveWin]

External


Since: Oct 31, 2006
Posts: 4258



(Msg. 6) Posted: Tue Oct 23, 2007 6:33 pm
Post subject: Re: modem not working [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Did you try my suggestion?
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
"richk" <nospam.RemoveThis@nospam.com> wrote in message
news:%23maCYlcFIHA.536@TK2MSFTNGP06.phx.gbl...
> No help. That driver is already installed
> "Mike Hall - MVP" <mikehall.RemoveThis@mvps.com> wrote in message
> news:OiZMyScFIHA.2004@TK2MSFTNGP06.phx.gbl...
>> Try here for Vista drivers which are most likely not included on the
>> Vista installation DVD..
>>
>> http://www.usr.com/support/product-template.asp?prod=5610b
>>
>> --
>> Mike Hall - MVP
>> http://msmvps.com/blogs/mikehall/default.aspx
>> Posting Productively.. http://www.dts-l.org/goodpost.htm
>>
>>
>>
>> "richk" <nospam.RemoveThis@nospam.com> wrote in message
>> news:C6E033C1-C0CB-4E75-A279-31EA07F26B2F@microsoft.com...
>>>I have an internal PCI modem (USR 3CP5610) that I use as backup if DSL
>>>line is down. IT worked under XP SP2, but under vista it doesn't. The
>>>device manager shows it as working normally, but when I click
>>>diagnostics/querry modem, the error is "the modem failed to respond".
>>
>
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richk

External


Since: Oct 23, 2007
Posts: 16



(Msg. 7) Posted: Tue Oct 23, 2007 6:33 pm
Post subject: Re: modem not working [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

yes. I did. I forced it to install. No change.
"Andre Da Costa[ActiveWin]" <andred25 RemoveThis @hotmail.com> wrote in message
news:uSnB2ycFIHA.4956@TK2MSFTNGP06.phx.gbl...
> Did you try my suggestion?
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog/cns!E8E5CC039D51E3DB!9709.entry
> "richk" <nospam RemoveThis @nospam.com> wrote in message
> news:%23maCYlcFIHA.536@TK2MSFTNGP06.phx.gbl...
>> No help. That driver is already installed
>> "Mike Hall - MVP" <mikehall RemoveThis @mvps.com> wrote in message
>> news:OiZMyScFIHA.2004@TK2MSFTNGP06.phx.gbl...
>>> Try here for Vista drivers which are most likely not included on the
>>> Vista installation DVD..
>>>
>>> http://www.usr.com/support/product-template.asp?prod=5610b
>>>
>>> --
>>> Mike Hall - MVP
>>> http://msmvps.com/blogs/mikehall/default.aspx
>>> Posting Productively.. http://www.dts-l.org/goodpost.htm
>>>
>>>
>>>
>>> "richk" <nospam RemoveThis @nospam.com> wrote in message
>>> news:C6E033C1-C0CB-4E75-A279-31EA07F26B2F@microsoft.com...
>>>>I have an internal PCI modem (USR 3CP5610) that I use as backup if DSL
>>>>line is down. IT worked under XP SP2, but under vista it doesn't. The
>>>>device manager shows it as working normally, but when I click
>>>>diagnostics/querry modem, the error is "the modem failed to respond".
>>>
>>
>
>
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Mike Hall - MVP

External


Since: Sep 30, 2007
Posts: 967



(Msg. 8) Posted: Tue Oct 23, 2007 7:27 pm
Post subject: Re: modem not working [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

It is possible that the modem is a dud. I had a similar instance yesterday.
The drivers loaded and the modem checked out ok, but it simply would not
connect to anything. Replaced it with another modem, and everything was back
to working again..


--
Mike Hall - MVP
http://msmvps.com/blogs/mikehall/default.aspx
Posting Productively.. http://www.dts-l.org/goodpost.htm



"richk" <nospam RemoveThis @nospam.com> wrote in message
news:%23maCYlcFIHA.536@TK2MSFTNGP06.phx.gbl...
> No help. That driver is already installed
> "Mike Hall - MVP" <mikehall RemoveThis @mvps.com> wrote in message
> news:OiZMyScFIHA.2004@TK2MSFTNGP06.phx.gbl...
>> Try here for Vista drivers which are most likely not included on the
>> Vista installation DVD..
>>
>> http://www.usr.com/support/product-template.asp?prod=5610b
>>
>> --
>> Mike Hall - MVP
>> http://msmvps.com/blogs/mikehall/default.aspx
>> Posting Productively.. http://www.dts-l.org/goodpost.htm
>>
>>
>>
>> "richk" <nospam RemoveThis @nospam.com> wrote in message
>> news:C6E033C1-C0CB-4E75-A279-31EA07F26B2F@microsoft.com...
>>>I have an internal PCI modem (USR 3CP5610) that I use as backup if DSL
>>>line is down. IT worked under XP SP2, but under vista it doesn't. The
>>>device manager shows it as working normally, but when I click
>>>diagnostics/querry modem, the error is "the modem failed to respond".
>>
>
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