Windows media player stopped working

External Since: May 12, 2008 Posts: 1

I have been fighting with this problem for about a month.

In my case I haven't installed any of the programs that have been cited
as causing this.

I tried re-registering the DLL as specified in some forums which didn't
help.

Today I fixed it. By deleting all files in
C:\ProgramData\Microsoft\Windows\DRM

I found this fix at 'The Windows Media Digital Rights Management system
may not work if your computer hardware changes'
(http://support.microsoft.com/default.aspx/kb/891664/en-us)

Of course, the problem description on the MS page does not match OUR
symptom, but at least in my case, a corrupted DRM was my issue.

--
streigh

External Since: May 14, 2008 Posts: 1

skeeter224;561400 Wrote:
> I have started having the same problem; WMP plays audio for 10 -45
> seconds,
> it stops and gives me the same error message that it has stopped
> working.
>
> On the same day I started getting a "Com Surragate was stopped working"
> message when I attempted to use Adobe Lightroom. The program Nikon
> Capture NX
> has also stopped working.
>
> below is the problem report:
>
> Description
> A problem caused this program to stop interacting with Windows.
>
> Problem signature
> Problem Event Name: AppHangB1
> Application Name: wmplayer.exe
> Application Version: 11.0.6000.6324
> Application Timestamp: 4549b52a
> Hang Signature: 86e3
> Hang Type: 0
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Hang Signature 1: 3a78597793638d0d3f75ebcce9aac691
> Additional Hang Signature 2: 8047
> Additional Hang Signature 3: 0ec51ff430499d35fe3bbab605d37d54
> Additional Hang Signature 4: 86e3
> Additional Hang Signature 5: 3a78597793638d0d3f75ebcce9aac691
> Additional Hang Signature 6: 8047
> Additional Hang Signature 7: 0ec51ff430499d35fe3bbab605d37d54
>
> Extra information about the problem
> Bucket ID: 12022627
>
>
> I'm running Vista Home Premium that came installed on a Gateway tower,
> it is
> a newer machine with 4 gigs of ram. I have rolled the machine back to a
> restore point but did not help.
>
> Any help would be appreciated, this is beyond my capabilities.
>
>
>
>
>
> "Cal Bear '66" wrote:
> > > >
> > > Go to Control Panel (Classic view) > Problem Reports and Solutions.
> > In the left
> > > hand pane, click "View problem history". Right click on the relevant
> > problem
> > > and select "View problem details". Use the "Copy to clipboard" link
> > in the
> > > lower left corner of the window and paste into a reply to this
> > thread.
> > >
> > >
> > > I Bleed Blue and Gold
> > > GO BEARS!
> > >
> > >
> > > "nish285" <nish285.32h0k3.DeleteThis@xxxxxx-mx.forums.net> wrote in message
> > > news:nish285.32h0k3@xxxxxx-mx.forums.net...
> > >
> > > > >
I am having the same problem and here is the report log I receive
kenole
*product*
windows media player
*problem*
stopped working
*date*
5/14/2008 8:04 am
*status*
report sent
*problem signature*
problem event name: appcrash
application name: wmplayer.exe
application version: 11.0.6000.6344
application timestamp: 46e5f12e
fault module name: indiv01.key
fault module version: 11.0.6000.7000
fault module timestamp: 474e7686
exception code: c0000005
exception offset: 000ac798
os version: 6.0.6000.2.0.0.256.6
locale id: 1033
additional information 1: 03d0
additional information 2: 952dfbb893ab6a848c286909f4338578
additional information 3: 33be
additional information 4: c596d26e7cdc3453f39a52599496599c
*extra information about the problem*
bucket id: 760741224

--
kenole