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Windows media player stopped working

 
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Author Message
watsonjoshd

External


Since: Jan 29, 2008
Posts: 1



(Msg. 17) Posted: Tue Jan 29, 2008 5:47 pm
Post subject: Re: Windows media player stopped working Add to elertz [Login to view extended thread Info.]
Archived from groups: microsoft>public>windows>vista>music_pictures_video (more info?)

SpecBus: I have not had any problems since my "fix." After being tipped
off to the NVappfilter.dll issue, I uninstalled all of my Nvidia
drivers, restarted, went to check and see if that .dll is still there
(it is located at C:\Windows\System32\NVappfilter.dll) If it's still
there, delete it and restart again. Once you are rid of the
NVappfilter.dll, install the latest NForce driver pack for your OS from
Nvidia.com. If uninstalling these drivers now prohibits you from using
the Internet, use your MoBo disk to install at least your Ethernet
drivers, or see if the Vista drivers work for your Ethernet, so you can
at least get online. Now, to make sure you don't reinstall that .dll and
be returned to square one, DO NOT install the Nvidia network manager,
which you will be prompted to do during the NForce Driver install setup.
If you successfully get all your drivers up to date, and avoid
installing the Nvidia network manager, and thus NVappfilter.dll, you
should be as problem free as I am. As far as COM Surrogate goes, I can't
say. But, this fixed a couple of other problems that I was diagnosing
separately, so it very well may do the same for you. Good Luck.


--
watsonjoshd
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Mr Specbus

External


Since: Jan 29, 2008
Posts: 4



(Msg. 18) Posted: Tue Jan 29, 2008 7:37 pm
Post subject: Re: Windows media player stopped working Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

watsonjoshd: Thanks for the info. NVAppFilter.dll is not on my system so the
mystery continues.
--
Specbus


"watsonjoshd" wrote:

>
> SpecBus: I have not had any problems since my "fix." After being tipped
> off to the NVappfilter.dll issue, I uninstalled all of my Nvidia
> drivers, restarted, went to check and see if that .dll is still there
> (it is located at C:\Windows\System32\NVappfilter.dll) If it's still
> there, delete it and restart again. Once you are rid of the
> NVappfilter.dll, install the latest NForce driver pack for your OS from
> Nvidia.com. If uninstalling these drivers now prohibits you from using
> the Internet, use your MoBo disk to install at least your Ethernet
> drivers, or see if the Vista drivers work for your Ethernet, so you can
> at least get online. Now, to make sure you don't reinstall that .dll and
> be returned to square one, DO NOT install the Nvidia network manager,
> which you will be prompted to do during the NForce Driver install setup.
> If you successfully get all your drivers up to date, and avoid
> installing the Nvidia network manager, and thus NVappfilter.dll, you
> should be as problem free as I am. As far as COM Surrogate goes, I can't
> say. But, this fixed a couple of other problems that I was diagnosing
> separately, so it very well may do the same for you. Good Luck.
>
>
> --
> watsonjoshd
>
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zachd [MSFT]

External


Since: Feb 23, 2007
Posts: 2611



(Msg. 19) Posted: Tue Jan 29, 2008 9:05 pm
Post subject: Re: Windows media player stopped working Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Did the Nikon uninstall leave the file nefcodec.dll on the system?

What does Nikon support say about this issue? If their uninstall did leave
nefcodec.dll on the system, they would likely want to know about it.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"Mr Specbus" <MrSpecbus.RemoveThis@discussions.microsoft.com> wrote in message
news:1E031E64-0162-4871-9ED7-C038DC266024@microsoft.com...
>I have had the identical problem with Media Player and COM Surrogate.
>This
> started to occur after I installed Nikon Capture NX. I uninstalled
> Capture
> NX but the problem with Media Player still occurs. Updated NVIDIA and
> Creative drivers but problem persist. Have you had any luck debugging?
>
> ----------------------------
> Product
> Windows Media Player
>
> Problem
> Stopped working
>
> Date
> 1/25/2008 3:03 PM
>
> Status
> Not Reported
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: wmplayer.exe
> Application Version: 11.0.6000.6344
> Application Timestamp: 46e5f12e
> Fault Module Name: StackHash_8a73
> Fault Module Version: 6.0.6000.16386
> Fault Module Timestamp: 4549bdc9
> Exception Code: c0000374
> Exception Offset: 000af1c9
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 8a73
> Additional Information 2: 040c9e81502f42c1055a4e2eb8caf1ae
> Additional Information 3: a9a3
> Additional Information 4: 7677726ffb7ef20baf211cead593c296
>
> Files that help describe the problem
> Version.txt
> AppCompat.txt
> memory.hdmp
> minidump.mdmp
>
> ---------------------------------------
>
> --
> Specbus
>
>
> "skeeter224" wrote:
>
>> I have started having the same problem; WMP plays audio for 10 -45
>> seconds,
>> it stops and gives me the same error message that it has stopped working.
>>
>> On the same day I started getting a "Com Surragate was stopped working"
>> message when I attempted to use Adobe Lightroom. The program Nikon
>> Capture NX
>> has also stopped working.
>>
>> below is the problem report:
>>
>> Description
>> A problem caused this program to stop interacting with Windows.
>>
>> Problem signature
>> Problem Event Name: AppHangB1
>> Application Name: wmplayer.exe
>> Application Version: 11.0.6000.6324
>> Application Timestamp: 4549b52a
>> Hang Signature: 86e3
>> Hang Type: 0
>> OS Version: 6.0.6000.2.0.0.768.3
>> Locale ID: 1033
>> Additional Hang Signature 1: 3a78597793638d0d3f75ebcce9aac691
>> Additional Hang Signature 2: 8047
>> Additional Hang Signature 3: 0ec51ff430499d35fe3bbab605d37d54
>> Additional Hang Signature 4: 86e3
>> Additional Hang Signature 5: 3a78597793638d0d3f75ebcce9aac691
>> Additional Hang Signature 6: 8047
>> Additional Hang Signature 7: 0ec51ff430499d35fe3bbab605d37d54
>>
>> Extra information about the problem
>> Bucket ID: 12022627
>>
>>
>> I'm running Vista Home Premium that came installed on a Gateway tower, it
>> is
>> a newer machine with 4 gigs of ram. I have rolled the machine back to a
>> restore point but did not help.
>>
>> Any help would be appreciated, this is beyond my capabilities.
>>
>>
>>
>>
>>
>> "Cal Bear '66" wrote:
>>
>> > Go to Control Panel (Classic view) > Problem Reports and Solutions. In
>> > the left
>> > hand pane, click "View problem history". Right click on the relevant
>> > problem
>> > and select "View problem details". Use the "Copy to clipboard" link in
>> > the
>> > lower left corner of the window and paste into a reply to this thread.
>> >
>> >
>> > I Bleed Blue and Gold
>> > GO BEARS!
>> >
>> >
>> > "nish285" <nish285.32h0k3.RemoveThis@no-mx.forums.net> wrote in message
>> > news:nish285.32h0k3@no-mx.forums.net...
>> > >
>> > > see thats the thing, it doesn't ask to send an error report. It just
>> > > saysd that he program encountered and error and needs to close but
>> > > doesn't say anythings about what caused it or sending an error report
>> > >
>> > >
>> > > --
>> > > nish285
>> >
>> >
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Mr Specbus

External


Since: Jan 29, 2008
Posts: 4



(Msg. 20) Posted: Tue Jan 29, 2008 10:57 pm
Post subject: Re: Windows media player stopped working Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

nefcodec.dll was still on the system after I uninstalled Capture NX. I
renamed the file to nefcodec.bak and WMP now seems to run fine. I will
contact Nikon to see what they have to say. Thanks.
--
Specbus


"zachd [MSFT]" wrote:

>
> Did the Nikon uninstall leave the file nefcodec.dll on the system?
>
> What does Nikon support say about this issue? If their uninstall did leave
> nefcodec.dll on the system, they would likely want to know about it.
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Mr Specbus" <MrSpecbus RemoveThis @discussions.microsoft.com> wrote in message
> news:1E031E64-0162-4871-9ED7-C038DC266024@microsoft.com...
> >I have had the identical problem with Media Player and COM Surrogate.
> >This
> > started to occur after I installed Nikon Capture NX. I uninstalled
> > Capture
> > NX but the problem with Media Player still occurs. Updated NVIDIA and
> > Creative drivers but problem persist. Have you had any luck debugging?
> >
> > ----------------------------
> > Product
> > Windows Media Player
> >
> > Problem
> > Stopped working
> >
> > Date
> > 1/25/2008 3:03 PM
> >
> > Status
> > Not Reported
> >
> > Problem signature
> > Problem Event Name: APPCRASH
> > Application Name: wmplayer.exe
> > Application Version: 11.0.6000.6344
> > Application Timestamp: 46e5f12e
> > Fault Module Name: StackHash_8a73
> > Fault Module Version: 6.0.6000.16386
> > Fault Module Timestamp: 4549bdc9
> > Exception Code: c0000374
> > Exception Offset: 000af1c9
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 1033
> > Additional Information 1: 8a73
> > Additional Information 2: 040c9e81502f42c1055a4e2eb8caf1ae
> > Additional Information 3: a9a3
> > Additional Information 4: 7677726ffb7ef20baf211cead593c296
> >
> > Files that help describe the problem
> > Version.txt
> > AppCompat.txt
> > memory.hdmp
> > minidump.mdmp
> >
> > ---------------------------------------
> >
> > --
> > Specbus
> >
> >
> > "skeeter224" wrote:
> >
> >> I have started having the same problem; WMP plays audio for 10 -45
> >> seconds,
> >> it stops and gives me the same error message that it has stopped working.
> >>
> >> On the same day I started getting a "Com Surragate was stopped working"
> >> message when I attempted to use Adobe Lightroom. The program Nikon
> >> Capture NX
> >> has also stopped working.
> >>
> >> below is the problem report:
> >>
> >> Description
> >> A problem caused this program to stop interacting with Windows.
> >>
> >> Problem signature
> >> Problem Event Name: AppHangB1
> >> Application Name: wmplayer.exe
> >> Application Version: 11.0.6000.6324
> >> Application Timestamp: 4549b52a
> >> Hang Signature: 86e3
> >> Hang Type: 0
> >> OS Version: 6.0.6000.2.0.0.768.3
> >> Locale ID: 1033
> >> Additional Hang Signature 1: 3a78597793638d0d3f75ebcce9aac691
> >> Additional Hang Signature 2: 8047
> >> Additional Hang Signature 3: 0ec51ff430499d35fe3bbab605d37d54
> >> Additional Hang Signature 4: 86e3
> >> Additional Hang Signature 5: 3a78597793638d0d3f75ebcce9aac691
> >> Additional Hang Signature 6: 8047
> >> Additional Hang Signature 7: 0ec51ff430499d35fe3bbab605d37d54
> >>
> >> Extra information about the problem
> >> Bucket ID: 12022627
> >>
> >>
> >> I'm running Vista Home Premium that came installed on a Gateway tower, it
> >> is
> >> a newer machine with 4 gigs of ram. I have rolled the machine back to a
> >> restore point but did not help.
> >>
> >> Any help would be appreciated, this is beyond my capabilities.
> >>
> >>
> >>
> >>
> >>
> >> "Cal Bear '66" wrote:
> >>
> >> > Go to Control Panel (Classic view) > Problem Reports and Solutions. In
> >> > the left
> >> > hand pane, click "View problem history". Right click on the relevant
> >> > problem
> >> > and select "View problem details". Use the "Copy to clipboard" link in
> >> > the
> >> > lower left corner of the window and paste into a reply to this thread.
> >> >
> >> >
> >> > I Bleed Blue and Gold
> >> > GO BEARS!
> >> >
> >> >
> >> > "nish285" <nish285.32h0k3 RemoveThis @no-mx.forums.net> wrote in message
> >> > news:nish285.32h0k3@no-mx.forums.net...
> >> > >
> >> > > see thats the thing, it doesn't ask to send an error report. It just
> >> > > saysd that he program encountered and error and needs to close but
> >> > > doesn't say anythings about what caused it or sending an error report
> >> > >
> >> > >
> >> > > --
> >> > > nish285
> >> >
> >> >
>
>
>
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Mr Specbus

External


Since: Jan 29, 2008
Posts: 4



(Msg. 21) Posted: Wed Jan 30, 2008 9:55 am
Post subject: Re: Windows media player stopped working Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Here is an update. Nikon directed me to the following site to get the latest
version of nefcodec.dll:

http://www.nikonimglib.com/nefcodec/index.html.en

I installed this update and the problem appears to have gone away.

Interestingly enough when you try to update the codec from within Capture NX
it reports back that no updates are available.

Nikon also makes a point of saying that they are not responsible for WMP.

Thanks again for the help.
--
Specbus


"zachd [MSFT]" wrote:

>
> Did the Nikon uninstall leave the file nefcodec.dll on the system?
>
> What does Nikon support say about this issue? If their uninstall did leave
> nefcodec.dll on the system, they would likely want to know about it.
>
> --
> Speaking for myself only.
> See http://zachd.com/pss/pss.html for some helpful WMP info.
> This posting is provided "AS IS" with no warranties, and confers no rights.
> --
>
> "Mr Specbus" <MrSpecbus DeleteThis @discussions.microsoft.com> wrote in message
> news:1E031E64-0162-4871-9ED7-C038DC266024@microsoft.com...
> >I have had the identical problem with Media Player and COM Surrogate.
> >This
> > started to occur after I installed Nikon Capture NX. I uninstalled
> > Capture
> > NX but the problem with Media Player still occurs. Updated NVIDIA and
> > Creative drivers but problem persist. Have you had any luck debugging?
> >
> > ----------------------------
> > Product
> > Windows Media Player
> >
> > Problem
> > Stopped working
> >
> > Date
> > 1/25/2008 3:03 PM
> >
> > Status
> > Not Reported
> >
> > Problem signature
> > Problem Event Name: APPCRASH
> > Application Name: wmplayer.exe
> > Application Version: 11.0.6000.6344
> > Application Timestamp: 46e5f12e
> > Fault Module Name: StackHash_8a73
> > Fault Module Version: 6.0.6000.16386
> > Fault Module Timestamp: 4549bdc9
> > Exception Code: c0000374
> > Exception Offset: 000af1c9
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 1033
> > Additional Information 1: 8a73
> > Additional Information 2: 040c9e81502f42c1055a4e2eb8caf1ae
> > Additional Information 3: a9a3
> > Additional Information 4: 7677726ffb7ef20baf211cead593c296
> >
> > Files that help describe the problem
> > Version.txt
> > AppCompat.txt
> > memory.hdmp
> > minidump.mdmp
> >
> > ---------------------------------------
> >
> > --
> > Specbus
> >
> >
> > "skeeter224" wrote:
> >
> >> I have started having the same problem; WMP plays audio for 10 -45
> >> seconds,
> >> it stops and gives me the same error message that it has stopped working.
> >>
> >> On the same day I started getting a "Com Surragate was stopped working"
> >> message when I attempted to use Adobe Lightroom. The program Nikon
> >> Capture NX
> >> has also stopped working.
> >>
> >> below is the problem report:
> >>
> >> Description
> >> A problem caused this program to stop interacting with Windows.
> >>
> >> Problem signature
> >> Problem Event Name: AppHangB1
> >> Application Name: wmplayer.exe
> >> Application Version: 11.0.6000.6324
> >> Application Timestamp: 4549b52a
> >> Hang Signature: 86e3
> >> Hang Type: 0
> >> OS Version: 6.0.6000.2.0.0.768.3
> >> Locale ID: 1033
> >> Additional Hang Signature 1: 3a78597793638d0d3f75ebcce9aac691
> >> Additional Hang Signature 2: 8047
> >> Additional Hang Signature 3: 0ec51ff430499d35fe3bbab605d37d54
> >> Additional Hang Signature 4: 86e3
> >> Additional Hang Signature 5: 3a78597793638d0d3f75ebcce9aac691
> >> Additional Hang Signature 6: 8047
> >> Additional Hang Signature 7: 0ec51ff430499d35fe3bbab605d37d54
> >>
> >> Extra information about the problem
> >> Bucket ID: 12022627
> >>
> >>
> >> I'm running Vista Home Premium that came installed on a Gateway tower, it
> >> is
> >> a newer machine with 4 gigs of ram. I have rolled the machine back to a
> >> restore point but did not help.
> >>
> >> Any help would be appreciated, this is beyond my capabilities.
> >>
> >>
> >>
> >>
> >>
> >> "Cal Bear '66" wrote:
> >>
> >> > Go to Control Panel (Classic view) > Problem Reports and Solutions. In
> >> > the left
> >> > hand pane, click "View problem history". Right click on the relevant
> >> > problem
> >> > and select "View problem details". Use the "Copy to clipboard" link in
> >> > the
> >> > lower left corner of the window and paste into a reply to this thread.
> >> >
> >> >
> >> > I Bleed Blue and Gold
> >> > GO BEARS!
> >> >
> >> >
> >> > "nish285" <nish285.32h0k3 DeleteThis @no-mx.forums.net> wrote in message
> >> > news:nish285.32h0k3@no-mx.forums.net...
> >> > >
> >> > > see thats the thing, it doesn't ask to send an error report. It just
> >> > > saysd that he program encountered and error and needs to close but
> >> > > doesn't say anythings about what caused it or sending an error report
> >> > >
> >> > >
> >> > > --
> >> > > nish285
> >> >
> >> >
>
>
>
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gggallery

External


Since: Jan 30, 2008
Posts: 2



(Msg. 22) Posted: Wed Jan 30, 2008 2:48 pm
Post subject: RE: Windows media player stopped working Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"nish285" wrote:

>
> as the title suggests , after i open windows media player and put
> something to play, a small windows pops up and says that windows media
> player has stopped working and it says its looking for a solution.
> After a while it says " a oroblem caused this program to stop working
> correctly, Windows will close the program and notify you if a solutio is
> available." then it closes the program with my consent. This never
> happened to me on my xp pc which had WMP 11. This is happening on my new
> vista pc that's just a few days out of the box and i even have full
> norton anti-virus protection. So is there any way to fix this problem or
> do i have to use some other program?
>
>
> --
> nish285
>

My problem with Windows Media Player is that I can't even call it up. When
I click on the icon or go through the programs menu, absolutely nothing
happens. Any suggestions on how to get it back other than reinstalling Vista?
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zachd [MSFT]

External


Since: Feb 23, 2007
Posts: 2611



(Msg. 23) Posted: Wed Jan 30, 2008 5:56 pm
Post subject: Re: Windows media player stopped working Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Can you run it if you right-click on it and Run As Administrator?

Did you uninstall Norton Internet Security from this machine?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"gggallery" <gggallery.RemoveThis@discussions.microsoft.com> wrote in message
news:3E6322E0-0A8B-4E87-B40A-A4D749206AAE@microsoft.com...
>
>
> "nish285" wrote:
>
>>
>> as the title suggests , after i open windows media player and put
>> something to play, a small windows pops up and says that windows media
>> player has stopped working and it says its looking for a solution.
>> After a while it says " a oroblem caused this program to stop working
>> correctly, Windows will close the program and notify you if a solutio is
>> available." then it closes the program with my consent. This never
>> happened to me on my xp pc which had WMP 11. This is happening on my new
>> vista pc that's just a few days out of the box and i even have full
>> norton anti-virus protection. So is there any way to fix this problem or
>> do i have to use some other program?
>>
>>
>> --
>> nish285
>>
>
> My problem with Windows Media Player is that I can't even call it up.
> When
> I click on the icon or go through the programs menu, absolutely nothing
> happens. Any suggestions on how to get it back other than reinstalling
> Vista?
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zachd [MSFT]

External


Since: Feb 23, 2007
Posts: 2611



(Msg. 24) Posted: Wed Jan 30, 2008 6:26 pm
Post subject: Re: Windows media player stopped working Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thanks for the follow-up, that's very very helpful.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Mr Specbus" <MrSpecbus.RemoveThis@discussions.microsoft.com> wrote in message
news:5771FBD2-AE08-4D33-8C76-C11C6B0FEF0A@microsoft.com...
> Here is an update. Nikon directed me to the following site to get the
> latest
> version of nefcodec.dll:
>
> http://www.nikonimglib.com/nefcodec/index.html.en
>
> I installed this update and the problem appears to have gone away.
>
> Interestingly enough when you try to update the codec from within Capture
> NX
> it reports back that no updates are available.
>
> Nikon also makes a point of saying that they are not responsible for WMP.
>
> Thanks again for the help.
> --
> Specbus
>
>
> "zachd [MSFT]" wrote:
>
>>
>> Did the Nikon uninstall leave the file nefcodec.dll on the system?
>>
>> What does Nikon support say about this issue? If their uninstall did
>> leave
>> nefcodec.dll on the system, they would likely want to know about it.
>>
>> --
>> Speaking for myself only.
>> See http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>>
>> "Mr Specbus" <MrSpecbus.RemoveThis@discussions.microsoft.com> wrote in message
>> news:1E031E64-0162-4871-9ED7-C038DC266024@microsoft.com...
>> >I have had the identical problem with Media Player and COM Surrogate.
>> >This
>> > started to occur after I installed Nikon Capture NX. I uninstalled
>> > Capture
>> > NX but the problem with Media Player still occurs. Updated NVIDIA and
>> > Creative drivers but problem persist. Have you had any luck debugging?
>> >
>> > ----------------------------
>> > Product
>> > Windows Media Player
>> >
>> > Problem
>> > Stopped working
>> >
>> > Date
>> > 1/25/2008 3:03 PM
>> >
>> > Status
>> > Not Reported
>> >
>> > Problem signature
>> > Problem Event Name: APPCRASH
>> > Application Name: wmplayer.exe
>> > Application Version: 11.0.6000.6344
>> > Application Timestamp: 46e5f12e
>> > Fault Module Name: StackHash_8a73
>> > Fault Module Version: 6.0.6000.16386
>> > Fault Module Timestamp: 4549bdc9
>> > Exception Code: c0000374
>> > Exception Offset: 000af1c9
>> > OS Version: 6.0.6000.2.0.0.768.3
>> > Locale ID: 1033
>> > Additional Information 1: 8a73
>> > Additional Information 2: 040c9e81502f42c1055a4e2eb8caf1ae
>> > Additional Information 3: a9a3
>> > Additional Information 4: 7677726ffb7ef20baf211cead593c296
>> >
>> > Files that help describe the problem
>> > Version.txt
>> > AppCompat.txt
>> > memory.hdmp
>> > minidump.mdmp
>> >
>> > ---------------------------------------
>> >
>> > --
>> > Specbus
>> >
>> >
>> > "skeeter224" wrote:
>> >
>> >> I have started having the same problem; WMP plays audio for 10 -45
>> >> seconds,
>> >> it stops and gives me the same error message that it has stopped
>> >> working.
>> >>
>> >> On the same day I started getting a "Com Surragate was stopped
>> >> working"
>> >> message when I attempted to use Adobe Lightroom. The program Nikon
>> >> Capture NX
>> >> has also stopped working.
>> >>
>> >> below is the problem report:
>> >>
>> >> Description
>> >> A problem caused this program to stop interacting with Windows.
>> >>
>> >> Problem signature
>> >> Problem Event Name: AppHangB1
>> >> Application Name: wmplayer.exe
>> >> Application Version: 11.0.6000.6324
>> >> Application Timestamp: 4549b52a
>> >> Hang Signature: 86e3
>> >> Hang Type: 0
>> >> OS Version: 6.0.6000.2.0.0.768.3
>> >> Locale ID: 1033
>> >> Additional Hang Signature 1: 3a78597793638d0d3f75ebcce9aac691
>> >> Additional Hang Signature 2: 8047
>> >> Additional Hang Signature 3: 0ec51ff430499d35fe3bbab605d37d54
>> >> Additional Hang Signature 4: 86e3
>> >> Additional Hang Signature 5: 3a78597793638d0d3f75ebcce9aac691
>> >> Additional Hang Signature 6: 8047
>> >> Additional Hang Signature 7: 0ec51ff430499d35fe3bbab605d37d54
>> >>
>> >> Extra information about the problem
>> >> Bucket ID: 12022627
>> >>
>> >>
>> >> I'm running Vista Home Premium that came installed on a Gateway tower,
>> >> it
>> >> is
>> >> a newer machine with 4 gigs of ram. I have rolled the machine back to
>> >> a
>> >> restore point but did not help.
>> >>
>> >> Any help would be appreciated, this is beyond my capabilities.
>> >>
>> >>
>> >>
>> >>
>> >>
>> >> "Cal Bear '66" wrote:
>> >>
>> >> > Go to Control Panel (Classic view) > Problem Reports and Solutions.
>> >> > In
>> >> > the left
>> >> > hand pane, click "View problem history". Right click on the
>> >> > relevant
>> >> > problem
>> >> > and select "View problem details". Use the "Copy to clipboard" link
>> >> > in
>> >> > the
>> >> > lower left corner of the window and paste into a reply to this
>> >> > thread.
>> >> >
>> >> >
>> >> > I Bleed Blue and Gold
>> >> > GO BEARS!
>> >> >
>> >> >
>> >> > "nish285" <nish285.32h0k3.RemoveThis@no-mx.forums.net> wrote in message
>> >> > news:nish285.32h0k3@no-mx.forums.net...
>> >> > >
>> >> > > see thats the thing, it doesn't ask to send an error report. It
>> >> > > just
>> >> > > saysd that he program encountered and error and needs to close but
>> >> > > doesn't say anythings about what caused it or sending an error
>> >> > > report
>> >> > >
>> >> > >
>> >> > > --
>> >> > > nish285
>> >> >
>> >> >
>>
>>
>>
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