Problem copying large file over network

On Fri, 28 Dec 2007 08:15:47 -0800, "Kerry Brown"
<kerry.DeleteThis@kdbNOSPAMsys-tems.c*a*m> wrote:

>It could be a driver problem. Try different drivers for the NIC. On my
>laptop I have to use an older version of the Broadcom wireless driver. The
>newest driver sometimes is not the best. I would start with the newest
>driver available and work backwards.
>
>It could also be a software problem. Some security software has been known
>to cause networking problems in Vista. Temporarily uninstall all security
>software on the Vista computer. Disabling it doesn't work, particularly with
>Norton , McAfee, and Zone Alarm.
>
>FWIW I initially had similar problems. Copying large files to a Windows 2003
>server worked but it could take as long as ten hours to finish the copy. XP
>took a little over an hour. Installing the updates I linked to fixed the
>problem on my Vista x86 RTM laptop. On my Vista 64 computer installing SP1
>beta fixed it. The Vista x86 RTM laptop is still slow but much faster than
>it was. Vista 64 with SP1 beta works very well copying large files.
>
>Did you try using some of the 3rd party apps mentioned in the comments at
>this link?
>
>http://blogs.technet.com/askperf/archive/2007/05/08/slow-large-file-copy-issues.aspx

This problem is probably related to reported problems in copying
archive (eg .ZIP) files which tend to be large, aspecially if they
contain swubordinate zipped files/folders. I have noticed this most
when using a wireless connection, where the connection times out and
grinds to a halt. I haven't really noticed the problem on a wired
network.

I have SP1 installed, and the problem remained, at least for me, so
SP1 does not solve all "large file copy" problems.
--
Jay (remove dashes for legal email address)

"Jay Somerset" <jay-1941- DeleteThis @hotmail.com> wrote in message
news:huean3d940vv4r7agbb502kobk884s1rn5@4ax.com...
> On Fri, 28 Dec 2007 08:15:47 -0800, "Kerry Brown"
> <kerry DeleteThis @kdbNOSPAMsys-tems.c*a*m> wrote:
>
>>It could be a driver problem. Try different drivers for the NIC. On my
>>laptop I have to use an older version of the Broadcom wireless driver. The
>>newest driver sometimes is not the best. I would start with the newest
>>driver available and work backwards.
>>
>>It could also be a software problem. Some security software has been known
>>to cause networking problems in Vista. Temporarily uninstall all security
>>software on the Vista computer. Disabling it doesn't work, particularly
>>with
>>Norton , McAfee, and Zone Alarm.
>>
>>FWIW I initially had similar problems. Copying large files to a Windows
>>2003
>>server worked but it could take as long as ten hours to finish the copy.
>>XP
>>took a little over an hour. Installing the updates I linked to fixed the
>>problem on my Vista x86 RTM laptop. On my Vista 64 computer installing SP1
>>beta fixed it. The Vista x86 RTM laptop is still slow but much faster than
>>it was. Vista 64 with SP1 beta works very well copying large files.
>>
>>Did you try using some of the 3rd party apps mentioned in the comments at
>>this link?
>>
>>http://blogs.technet.com/askperf/archive/2007/05/08/slow-large-file-copy-issues.aspx
>
> This problem is probably related to reported problems in copying
> archive (eg .ZIP) files which tend to be large, aspecially if they
> contain swubordinate zipped files/folders. I have noticed this most
> when using a wireless connection, where the connection times out and
> grinds to a halt. I haven't really noticed the problem on a wired
> network.
>
> I have SP1 installed, and the problem remained, at least for me, so
> SP1 does not solve all "large file copy" problems.

I'd suspect the wireless driver. I've had problems with many laptops using
wireless. Some of the OEMs change the wireless chipset enough that generic
drivers don't work. You sometimes need to use the laptop manufacturer's
drivers. There's also a beta wireless feature pack for Vista SP1 that may
help. I haven't tried it yet as my laptop is my work machine so I won't
install any beta software on it.

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca/phpBB2/

Hi

Kerry - you mention problems with a Broadcom NIC. My Dell has an embedded
(wired network) Broadcom NIC called a NetExtreme 57xx gigabit controller.

The problem first arose with the default drivers which Vista installed. I
grabbed the latest from Broadcom, but this didn't help.

Dell don't offer any Vista drivers for this PC, which is a couple of years
old. Following your advice I will try the XP drivers from Dell...

One other option is to get a replacement NIC card.

Thanks for the suggestion of using alternative network copy app, but the
original problem arose out of a Norton Ghost backup failure - it can't backup
to the network drive; I simplified the problem down to a network copy of a
backup file saved locally. So in order to get the network backup to work I
need to resolve the fundamental problem.

In the meantime, I have ftp'ed the file to another vista PC on my network,
and that PC *can* copy over the network to the NAS.

I conclude therefore:

- The NAS is OK
- The network is OK
- The file is OK
- FTP works OK, so some elements of the data transfer process are OK
- If the (dual boot) pc is booted to XP, the file copy works OK so again
the hardware and network appear OK

This leaves me with Vista and maybe the NIC drivers.

Having a network with a mix of Windows and Linux (open Suse 10.3) systems,
all this is pushing me further towards Linux. I've paid a lot of money to
"upgrade" to Vista, only to find I am effectively a beta tester a year after
its release, and if I want support from microsoft I have to pay them even
more money! (which seeing as this problem appears to be a new bug, they
won't be able to fix anyway)

Sorry about that, but I feel that a paying customer has a right to a more
robust OS.

"Kerry Brown" wrote:

>
> "Jay Somerset" <jay-1941- DeleteThis @hotmail.com> wrote in message
> news:huean3d940vv4r7agbb502kobk884s1rn5@4ax.com...
> > On Fri, 28 Dec 2007 08:15:47 -0800, "Kerry Brown"
> > <kerry DeleteThis @kdbNOSPAMsys-tems.c*a*m> wrote:
> >
> >>It could be a driver problem. Try different drivers for the NIC. On my
> >>laptop I have to use an older version of the Broadcom wireless driver. The
> >>newest driver sometimes is not the best. I would start with the newest
> >>driver available and work backwards.
> >>
> >>It could also be a software problem. Some security software has been known
> >>to cause networking problems in Vista. Temporarily uninstall all security
> >>software on the Vista computer. Disabling it doesn't work, particularly
> >>with
> >>Norton , McAfee, and Zone Alarm.
> >>
> >>FWIW I initially had similar problems. Copying large files to a Windows
> >>2003
> >>server worked but it could take as long as ten hours to finish the copy.
> >>XP
> >>took a little over an hour. Installing the updates I linked to fixed the
> >>problem on my Vista x86 RTM laptop. On my Vista 64 computer installing SP1
> >>beta fixed it. The Vista x86 RTM laptop is still slow but much faster than
> >>it was. Vista 64 with SP1 beta works very well copying large files.
> >>
> >>Did you try using some of the 3rd party apps mentioned in the comments at
> >>this link?
> >>
> >>http://blogs.technet.com/askperf/archive/2007/05/08/slow-large-file-copy-issues.aspx
> >
> > This problem is probably related to reported problems in copying
> > archive (eg .ZIP) files which tend to be large, aspecially if they
> > contain swubordinate zipped files/folders. I have noticed this most
> > when using a wireless connection, where the connection times out and
> > grinds to a halt. I haven't really noticed the problem on a wired
> > network.
> >
> > I have SP1 installed, and the problem remained, at least for me, so
> > SP1 does not solve all "large file copy" problems.
>
> I'd suspect the wireless driver. I've had problems with many laptops using
> wireless. Some of the OEMs change the wireless chipset enough that generic
> drivers don't work. You sometimes need to use the laptop manufacturer's
> drivers. There's also a beta wireless feature pack for Vista SP1 that may
> help. I haven't tried it yet as my laptop is my work machine so I won't
> install any beta software on it.
>
> --
> Kerry Brown
> Microsoft MVP - Shell/User
> http://www.vistahelp.ca/phpBB2/
>
>
>

"Erintech" <Erintech.TakeThisOut@discussions.microsoft.com> wrote in message
news:BE1D8DB9-66FE-4EFC-948E-426F456D3C6E@microsoft.com...
> Hi
>
> Kerry - you mention problems with a Broadcom NIC. My Dell has an embedded
> (wired network) Broadcom NIC called a NetExtreme 57xx gigabit controller.
>
> The problem first arose with the default drivers which Vista installed. I
> grabbed the latest from Broadcom, but this didn't help.
>
> Dell don't offer any Vista drivers for this PC, which is a couple of years
> old. Following your advice I will try the XP drivers from Dell...
>
> One other option is to get a replacement NIC card.
>
> Thanks for the suggestion of using alternative network copy app, but the
> original problem arose out of a Norton Ghost backup failure - it can't
> backup
> to the network drive; I simplified the problem down to a network copy of
> a
> backup file saved locally. So in order to get the network backup to work
> I
> need to resolve the fundamental problem.
>
> In the meantime, I have ftp'ed the file to another vista PC on my
> network,
> and that PC *can* copy over the network to the NAS.
>
> I conclude therefore:
>
> - The NAS is OK
> - The network is OK
> - The file is OK
> - FTP works OK, so some elements of the data transfer process are OK
> - If the (dual boot) pc is booted to XP, the file copy works OK so again
> the hardware and network appear OK
>
> This leaves me with Vista and maybe the NIC drivers.
>


If the copy worked OK from a different Vista pc then you have to determine
what the difference is between the two pc's.

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca/phpBB2/

Further tests & changes:

- Different network card (Linksys LNE100TX). This functions perfectly but
copy bug still occurs

- Went back to original NIC (Broadcom embedded) but with old (XP) driver -
again, it works perfectly but I still have the copy bug.

- Applied SP1 (the recent public release candidate). I STILL have the bug.

Regarding the difference between the two PC's:

PC with large file copy bug:

- Vista Ultimate
- Dell 8400


PC without the bug

- Vista home
- Newer Dell

So basically the hardware will be completely different (MB, hard drive,
memory type, peripherals etc) Impossible to track down what would cause the
bug to manifest itself.

I am going to escalate this problem to microsoft.

"Kerry Brown" wrote:

> "Erintech" <Erintech.TakeThisOut@discussions.microsoft.com> wrote in message
> news:BE1D8DB9-66FE-4EFC-948E-426F456D3C6E@microsoft.com...
> > Hi
> >
> > Kerry - you mention problems with a Broadcom NIC. My Dell has an embedded
> > (wired network) Broadcom NIC called a NetExtreme 57xx gigabit controller.
> >
> > The problem first arose with the default drivers which Vista installed. I
> > grabbed the latest from Broadcom, but this didn't help.
> >
> > Dell don't offer any Vista drivers for this PC, which is a couple of years
> > old. Following your advice I will try the XP drivers from Dell...
> >
> > One other option is to get a replacement NIC card.
> >
> > Thanks for the suggestion of using alternative network copy app, but the
> > original problem arose out of a Norton Ghost backup failure - it can't
> > backup
> > to the network drive; I simplified the problem down to a network copy of
> > a
> > backup file saved locally. So in order to get the network backup to work
> > I
> > need to resolve the fundamental problem.
> >
> > In the meantime, I have ftp'ed the file to another vista PC on my
> > network,
> > and that PC *can* copy over the network to the NAS.
> >
> > I conclude therefore:
> >
> > - The NAS is OK
> > - The network is OK
> > - The file is OK
> > - FTP works OK, so some elements of the data transfer process are OK
> > - If the (dual boot) pc is booted to XP, the file copy works OK so again
> > the hardware and network appear OK
> >
> > This leaves me with Vista and maybe the NIC drivers.
> >
>
>
> If the copy worked OK from a different Vista pc then you have to determine
> what the difference is between the two pc's.
>
> --
> Kerry Brown
> Microsoft MVP - Shell/User
> http://www.vistahelp.ca/phpBB2/
>
>
>

Please keep us updated if you find the solution. It's always good to know
what works in the real world.

Do you have the same AV/firewall/anti-malware programs on both computers?

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca/phpBB2/



"Erintech" <Erintech DeleteThis @discussions.microsoft.com> wrote in message
news:7023A3A7-B6AB-4E20-A018-965565EF9654@microsoft.com...
> Further tests & changes:
>
> - Different network card (Linksys LNE100TX). This functions perfectly but
> copy bug still occurs
>
> - Went back to original NIC (Broadcom embedded) but with old (XP) driver -
> again, it works perfectly but I still have the copy bug.
>
> - Applied SP1 (the recent public release candidate). I STILL have the
> bug.
>
> Regarding the difference between the two PC's:
>
> PC with large file copy bug:
>
> - Vista Ultimate
> - Dell 8400
>
>
> PC without the bug
>
> - Vista home
> - Newer Dell
>
> So basically the hardware will be completely different (MB, hard drive,
> memory type, peripherals etc) Impossible to track down what would cause
> the
> bug to manifest itself.
>
> I am going to escalate this problem to microsoft.
>
> "Kerry Brown" wrote:
>
>> "Erintech" <Erintech DeleteThis @discussions.microsoft.com> wrote in message
>> news:BE1D8DB9-66FE-4EFC-948E-426F456D3C6E@microsoft.com...
>> > Hi
>> >
>> > Kerry - you mention problems with a Broadcom NIC. My Dell has an
>> > embedded
>> > (wired network) Broadcom NIC called a NetExtreme 57xx gigabit
>> > controller.
>> >
>> > The problem first arose with the default drivers which Vista installed.
>> > I
>> > grabbed the latest from Broadcom, but this didn't help.
>> >
>> > Dell don't offer any Vista drivers for this PC, which is a couple of
>> > years
>> > old. Following your advice I will try the XP drivers from Dell...
>> >
>> > One other option is to get a replacement NIC card.
>> >
>> > Thanks for the suggestion of using alternative network copy app, but
>> > the
>> > original problem arose out of a Norton Ghost backup failure - it can't
>> > backup
>> > to the network drive; I simplified the problem down to a network copy
>> > of
>> > a
>> > backup file saved locally. So in order to get the network backup to
>> > work
>> > I
>> > need to resolve the fundamental problem.
>> >
>> > In the meantime, I have ftp'ed the file to another vista PC on my
>> > network,
>> > and that PC *can* copy over the network to the NAS.
>> >
>> > I conclude therefore:
>> >
>> > - The NAS is OK
>> > - The network is OK
>> > - The file is OK
>> > - FTP works OK, so some elements of the data transfer process are OK
>> > - If the (dual boot) pc is booted to XP, the file copy works OK so
>> > again
>> > the hardware and network appear OK
>> >
>> > This leaves me with Vista and maybe the NIC drivers.
>> >
>>
>>
>> If the copy worked OK from a different Vista pc then you have to
>> determine
>> what the difference is between the two pc's.
>>
>> --
>> Kerry Brown
>> Microsoft MVP - Shell/User
>> http://www.vistahelp.ca/phpBB2/
>>
>>
>>