Vista Home Premium can't RDP to Server2003 from Internet

I will be very interested to learn of your findings. As I said, I have seen
some routers, particularly wireless ones in my experience, which seemed to
elicit truly weird and inconsistent behaviors from Vista clients. I think
there is a growing consensus that this is due to some "ehancements" that
Microsoft has made in TCP/IP and DHCP in Vista.

"wdueck" wrote:

> Well, I was on the phone with Microsoft Professional Services for about 3
> hours yesterday. They could rdp to the server with XP but not with Vista Home
> Premium. We sniffed the network and it appears that the Vista packets are not
> reaching the server.
> While on the phone with our ISP today, I had the tech try to rdp to our
> server with his Vista Ultimate, and he could.
> Just got off the phone with Microsoft. They gave me a link to an article -
> http://support.microsoft.com/?id=932134
> There is mention of a router compatibility tool about halfway down the page
> that I am going to run tomorrow. I will send an update when I'm done.
> Thanks for your reply
> -Wayne
>
> "LeftFoot" wrote:
>
> > Yes, the reason I asked about the port and about the RDP client setting on
> > the advanced tab was because those were the first two most obvious
> > possibilities I could think of that might explain the behavior.
> >
> > Obviously, it's tempting to think that it's Vista that's making the
> > difference. I know for a fact that Vista has some peculiarities in its
> > implementation of DHCP and the TCP/IP stack that have caused problems for
> > some people -- particularly with some types of wireless routers.
> >
> > But this whole story about the problem fixing itself for a period of four
> > weeks and then reverting to the trouble-prone behavior is a poser. You need a
> > better history, and it doesn't sound as you're going to get it, given the
> > situation.
> >
> > I'm watching and waiting. Is there any other information that could be
> > pertinent?
> >
> > "wdueck" wrote:
> >
> > > I do have rdp configured to use a non standard port because its not a good
> > > idea to have port 3389 open to the internet. In the rdp client, I put
> > > IPaddress:Port# and it works on the XP laptop.
> > > To throw a wrench in the works, I troubleshot this issue about 5 weeks ago
> > > and gave up. The customer called me the following day and said "its working".
> > > Hmmm....and then 4 weeks later she calls up and says, "its not working again"
> > > No new updates or config changes were made to make it start working or stop
> > > working.
> > > They have since bought a second laptop with Vista and it is doing the same
> > > thing. It can connect rdp using 192.168.xx.xx:xxxx but not 66.224.xx.xx:xxxx.
> > > I don't know Vista at all. Is there some kind of security setting for rdp on
> > > the public network?
> > >
> > > I'll check later today for the setting you suggested in b) of your last post.
> > > Thanks for your reply,
> > > Wayne
> > >
> > >
> > > "LeftFoot" wrote:
> > >
> > > > I'm not getting notifications of replies here. Hmmm.
> > > >
> > > > Anyway, I hope Robert L. will come back to you on this. The only things I
> > > > can think of that might cause what you're seeing is if:
> > > >
> > > > a) your XP system and the server are using RDP over a different-than-normal
> > > > port and your Vista system isn't aware of it, or
> > > >
> > > > b) your Vista remote desktop client is set to Do Not Connect in the dropdown
> > > > under Server Authentication on the Advanced tab of its configuration dialog.
> > > >
> > > > Forgive me if none of this is applicable. I'm replying to this under very
> > > > pressing circumstances and didn't get much time to mull over the issues. I'll
> > > > try to get back to the thread in a while to give it more attention.
> > > >
> > > > "wdueck" wrote:
> > > >
> > > > > I can not telnet to the rdp port from the Vista PC but . . . . . I can't
> > > > > telnet to the port from an XP PC that can remote into the server. I'm
> > > > > confused. What is this telling me?
> > > > >
> > > > >
> > > > > "Robert L. (MS-MVP)" wrote:
> > > > >
> > > > > > By default, telnet is disabled. This how to may help.
> > > > > >
> > > > > > Vista How toHow to Enable Remote Desktop On Vista · How to: Enable telnet on
> > > > > > Vista · How to: Enabling ICS on Vista · How to: find out which edition of
> > > > > > Vista running ...
> > > > > > www.howtonetworking.com/vista/vista.htm
> > > > > >
> > > > > >
> > > > > > --
> > > > > > Bob Lin, MS-MVP, MCSE & CNE
> > > > > > Networking, Internet, Routing, VPN Troubleshooting on
> > > > > > http://www.ChicagoTech.net
> > > > > > How to Setup Windows, Network, VPN & Remote Access on
> > > > > > http://www.HowToNetworking.com
> > > > > > "wdueck" <wdueck DeleteThis @discussions.microsoft.com> wrote in message
> > > > > > news:8DCCE5DA-FE35-456A-8627-F9045EF055F2@microsoft.com...
> > > > > > >I tried to telnet but got the message that telnet was an unknown command or
> > > > > > > something like that. Does Vista Home Premium have telnet and if so, how do
> > > > > > > you access/turn it on?
> > > > > > > Thanks for responding,
> > > > > > > -Wayne
> > > > > > >
> > > > > > > "Robert L. (MS-MVP)" wrote:
> > > > > > >
> > > > > > >> Can you telnet port 3389 from the internet?
> > > > > > >>
> > > > > > >> --
> > > > > > >> Bob Lin, MS-MVP, MCSE & CNE
> > > > > > >> Networking, Internet, Routing, VPN Troubleshooting on
> > > > > > >> http://www.ChicagoTech.net
> > > > > > >> How to Setup Windows, Network, VPN & Remote Access on
> > > > > > >> http://www.HowToNetworking.com
> > > > > > >> "wdueck" <wdueck DeleteThis @discussions.microsoft.com> wrote in message
> > > > > > >> news:3A9FE0DC-89E5-4EE2-8379-8734566D8B37@microsoft.com...
> > > > > > >> > Yes, its changed from 3389 but the router is port forwarding to the
> > > > > > >> > server.
> > > > > > >> > It works with my XP laptop.
> > > > > > >> > -Wayne
> > > > > > >> >
> > > > > > >> >
> > > > > > >> > "Robert L. (MS-MVP)" wrote:
> > > > > > >> >
> > > > > > >> >> Assuming you have a router in the office, have you forward port 3389?
> > > > > > >> >>
> > > > > > >> >> --
> > > > > > >> >> Bob Lin, MS-MVP, MCSE & CNE
> > > > > > >> >> Networking, Internet, Routing, VPN Troubleshooting on
> > > > > > >> >> http://www.ChicagoTech.net
> > > > > > >> >> How to Setup Windows, Network, VPN & Remote Access on
> > > > > > >> >> http://www.HowToNetworking.com
> > > > > > >> >> "wdueck" <wdueck DeleteThis @discussions.microsoft.com> wrote in message
> > > > > > >> >> news:D49641A6-4980-497E-A0F1-723D89C7E954@microsoft.com...
> > > > > > >> >> >I have a laptop with Vista Home Premium that I can remote desktop to
> > > > > > >> >> >the
> > > > > > >> >> >2003
> > > > > > >> >> > server when on the same network using the private 192.168.x.x, but
> > > > > > >> >> > when
> > > > > > >> >> > I
> > > > > > >> >> > take the laptop home and try to remote in using our public ip
> > > > > > >> >> > address,
> > > > > > >> >> > I
> > > > > > >> >> > get
> > > > > > >> >> > the message "This computer can't connect to the remote computer". My
> > > > > > >> >> > XP
> > > > > > >> >> > laptop can remote in just fine from the internet so the firewall /
> > > > > > >> >> > router
> > > > > > >> >> > is
> > > > > > >> >> > working fine. Any suggestions?
> > > > > > >> >> > Thanks,
> > > > > > >> >> > -Wayne
> > > > > > >> >> >
> > > > > > >> >>
> > > > > > >> >>
> > > > > > >>
> > > > > > >>
> > > > > >
> > > > > >