Connect Vista Fax to Server 2003 cannot create fax account

External Since: Oct 11, 2006 Posts: 489

Not sure what you're saying. You should enter only the faxname, no
severname, no backslashes whatsoever. And if you tried it already, why
didn't you say so?
If you have, you're problem cannot be reproduced by the developers, so I'll
notify them.
--
Russ Valentine
[MVP-Outlook]
"CoDer" <noreply.TakeThisOut@yahoo.com> wrote in message
news:OvoZFfMoIHA.1240@TK2MSFTNGP02.phx.gbl...
> Thanks for the suggestion, but had tried that already
> \\servername
> servername
> \\servername\faxname
> servername\faxname
> faxname
> \\faxname
>
> All give the same result- the "no permission" message, with no opportunity
> to enter and appropriate logon
>
> "Russ Valentine [MVP-Outlook]" <russval.TakeThisOut@gmail.com> wrote in message
> news:43D2A573-5368-411A-A5E9-524325875DA1@microsoft.com...
>> Try losing the backslash on your path statement when configuring the Fax
>> Account.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "CoDer" <noreply.TakeThisOut@yahoo.com> wrote in message
>> news:CA4A0566-EE3B-4EE9-9A73-A2BA058FEEA2@microsoft.com...
>>>I had added "Everyone" permissions to the fax server on Server 2003. I
>>>even created a user account on Server 2003 with the same name & password
>>>as the Vista user (although their SID's would have been different, since
>>>the Vista user is not the Domain user on the Server). None of that made
>>>a difference.
>>>
>>> Although I've seen similar issues reading through the group, I haven't
>>> come across the same type of scenario - most that deal with domains are
>>> talking about SBS, which is slightly different than the standard Windows
>>> Server. But none of the things they've tried have made a difference on
>>> my end.
>>>
>>> I think the part that makes this more troublesome is that it simply says
>>> you have no permission, without giving you an opportunity to enter
>>> appropriate credentials. As I mentioned on the posting, I am able to add
>>> the fax server as one of my printers by adding a network printer through
>>> "Add new printer". At the point that I'm adding that new printer, it
>>> does prompt me for appropriate server crendentials, and then the printer
>>> gets mapped. But if I try to use that printer, it takes me to the step
>>> in Windows Fax and Scan where you need to create the Fax account (even
>>> though I wasn't purposefully trying to use Fax and Scan), and we're back
>>> to square one where it just tells you there's no permission, without the
>>> option to provide credentials...
>>>
>>> In short, after trying all kinds of options, this is what the behavior
>>> appears to be:
>>>
>>> 1) Any printing done to a fax printer is forced to go through Windows
>>> Fax and Scan (that is, even if you're not using Vista's built-in fax
>>> print driver). Or, at least, another MS fax printer driver (like the one
>>> from Server 2003) gets recognized by Vista as a fax printer driver and
>>> forces it to go through Windows Fax and Scan.
>>>
>>> 2) If you're going through Windows Fax and Scan, a Fax account must be
>>> created. And in creating that account, if there is any kind of
>>> permission issue, you have no way of entering an appropriate
>>> user/password for accessing or to allow use of the printer.
>>>
>>> I can't see that being the case, as it would be so terribly restrictive
>>> and a big step backwards, so I must be missing something! But at this
>>> point, what I've done so far points in that direction.
>>>
>>> As far as the PC not being on the Domain, unfortunately it cannot be
>>> added to the domain. But I can map the printer to the PC by providing an
>>> appropriate domain logon when I map it, so it doesn't look like the
>>> domain is blocking any and all clients that are not on the domain.
>>>
>>> "Russ Valentine [MVP-Outlook]" <russval.TakeThisOut@gmail.com> wrote in message
>>> news:DA629938-129A-44E0-A663-929155AE3BE9@microsoft.com...
>>>> Lots of folks have had similar issues (as you can see by reading the
>>>> group). I'm wondering if the problem is that the client isn't on the
>>>> domain. Have you checked the permission settings in the Security Tab?
>>>> --
>>>> Russ Valentine
>>>> [MVP-Outlook]
>>>> "CoDer" <noreply.TakeThisOut@yahoo.com> wrote in message
>>>> news:7B4B2781-5FFE-4D2C-91A7-14B398B9A01F@microsoft.com...
>>>>>I am running Vista Business, and am trying to setup faxing with Vista's
>>>>>built-in Windows Fax and Scan. I do not have a modem, and so I'm trying
>>>>>to connect to the fax on a Windows Server 2003 R2 server. This is a
>>>>>"standard" Server 2003, that is, it is *not* SBS (Small Business
>>>>>Server).
>>>>>
>>>>> The server is a domain controller, but the Vista PC is not on the
>>>>> domain. However, both computers are on the same local network/subnet.
>>>>> On Vista I can map a drive that's on the server (providing the proper
>>>>> server credentials). I can even "Add new printer" to Vista by
>>>>> selecting network printer and entering the server address & shared fax
>>>>> name, then entering the proper server credentials. So this rules out
>>>>> any network issues, and at least mostly rules out authentication
>>>>> issues (since I'm able to connect to the server disk and printer
>>>>> resources if I provide a server administrator logon).
>>>>>
>>>>> However, from Vista's "Windows Fax and Scan", when I try to create a
>>>>> fax account, it prompts me for the server name, and when I enter the
>>>>> server, it tells me that I don't have the appropriate permissions and
>>>>> to contact the fax administrator. This happens whether I enter
>>>>> \\servername, \\servername\faxname, servername, faxname, \\faxname.
>>>>> Also, I have made sure to run Windows Fax and Scan as an
>>>>> administrator, that is, right-click/run as administrator.
>>>>>
>>>>> If I try to print to the fax printer that seemed to have been mapped
>>>>> successfully (that was mapped with "add printer" as described above),
>>>>> it basically takes me to the same step to add a fax account, at which
>>>>> point it tells me I don't have the appropriate permissions when I
>>>>> enter the server name. Note that when I "added" the printer, it
>>>>> prompted me for the credentials, and then successfully mapped the
>>>>> printer. Now in trying to use it to print (fax) something, it behaves
>>>>> as if I still need to create a fax account and tells me I have no
>>>>> permissions (and there is no option to enter a user/password).
>>>>>
>>>>> Has anyone run across this, or can provide any suggestions.
>>>>>
>>>>> Thanks
>>>>>
>>>>
>>>
>>
>

External Since: Oct 11, 2006 Posts: 489

Make that servername only, with no backslashes.
--
Russ Valentine
[MVP-Outlook]
"Russ Valentine [MVP-Outlook]" <russval.DeleteThis@gmail.com> wrote in message
news:18805366-3B4E-4076-825C-E4A4E7C00BC9@microsoft.com...
> Not sure what you're saying. You should enter only the faxname, no
> severname, no backslashes whatsoever. And if you tried it already, why
> didn't you say so?
> If you have, you're problem cannot be reproduced by the developers, so
> I'll notify them.
> --
> Russ Valentine
> [MVP-Outlook]
> "CoDer" <noreply.DeleteThis@yahoo.com> wrote in message
> news:OvoZFfMoIHA.1240@TK2MSFTNGP02.phx.gbl...
>> Thanks for the suggestion, but had tried that already
>> \\servername
>> servername
>> \\servername\faxname
>> servername\faxname
>> faxname
>> \\faxname
>>
>> All give the same result- the "no permission" message, with no
>> opportunity to enter and appropriate logon
>>
>> "Russ Valentine [MVP-Outlook]" <russval.DeleteThis@gmail.com> wrote in message
>> news:43D2A573-5368-411A-A5E9-524325875DA1@microsoft.com...
>>> Try losing the backslash on your path statement when configuring the Fax
>>> Account.
>>> --
>>> Russ Valentine
>>> [MVP-Outlook]
>>> "CoDer" <noreply.DeleteThis@yahoo.com> wrote in message
>>> news:CA4A0566-EE3B-4EE9-9A73-A2BA058FEEA2@microsoft.com...
>>>>I had added "Everyone" permissions to the fax server on Server 2003. I
>>>>even created a user account on Server 2003 with the same name & password
>>>>as the Vista user (although their SID's would have been different, since
>>>>the Vista user is not the Domain user on the Server). None of that made
>>>>a difference.
>>>>
>>>> Although I've seen similar issues reading through the group, I haven't
>>>> come across the same type of scenario - most that deal with domains are
>>>> talking about SBS, which is slightly different than the standard
>>>> Windows Server. But none of the things they've tried have made a
>>>> difference on my end.
>>>>
>>>> I think the part that makes this more troublesome is that it simply
>>>> says you have no permission, without giving you an opportunity to enter
>>>> appropriate credentials. As I mentioned on the posting, I am able to
>>>> add the fax server as one of my printers by adding a network printer
>>>> through "Add new printer". At the point that I'm adding that new
>>>> printer, it does prompt me for appropriate server crendentials, and
>>>> then the printer gets mapped. But if I try to use that printer, it
>>>> takes me to the step in Windows Fax and Scan where you need to create
>>>> the Fax account (even though I wasn't purposefully trying to use Fax
>>>> and Scan), and we're back to square one where it just tells you there's
>>>> no permission, without the option to provide credentials...
>>>>
>>>> In short, after trying all kinds of options, this is what the behavior
>>>> appears to be:
>>>>
>>>> 1) Any printing done to a fax printer is forced to go through Windows
>>>> Fax and Scan (that is, even if you're not using Vista's built-in fax
>>>> print driver). Or, at least, another MS fax printer driver (like the
>>>> one from Server 2003) gets recognized by Vista as a fax printer driver
>>>> and forces it to go through Windows Fax and Scan.
>>>>
>>>> 2) If you're going through Windows Fax and Scan, a Fax account must be
>>>> created. And in creating that account, if there is any kind of
>>>> permission issue, you have no way of entering an appropriate
>>>> user/password for accessing or to allow use of the printer.
>>>>
>>>> I can't see that being the case, as it would be so terribly restrictive
>>>> and a big step backwards, so I must be missing something! But at this
>>>> point, what I've done so far points in that direction.
>>>>
>>>> As far as the PC not being on the Domain, unfortunately it cannot be
>>>> added to the domain. But I can map the printer to the PC by providing
>>>> an appropriate domain logon when I map it, so it doesn't look like the
>>>> domain is blocking any and all clients that are not on the domain.
>>>>
>>>> "Russ Valentine [MVP-Outlook]" <russval.DeleteThis@gmail.com> wrote in message
>>>> news:DA629938-129A-44E0-A663-929155AE3BE9@microsoft.com...
>>>>> Lots of folks have had similar issues (as you can see by reading the
>>>>> group). I'm wondering if the problem is that the client isn't on the
>>>>> domain. Have you checked the permission settings in the Security Tab?
>>>>> --
>>>>> Russ Valentine
>>>>> [MVP-Outlook]
>>>>> "CoDer" <noreply.DeleteThis@yahoo.com> wrote in message
>>>>> news:7B4B2781-5FFE-4D2C-91A7-14B398B9A01F@microsoft.com...
>>>>>>I am running Vista Business, and am trying to setup faxing with
>>>>>>Vista's built-in Windows Fax and Scan. I do not have a modem, and so
>>>>>>I'm trying to connect to the fax on a Windows Server 2003 R2 server.
>>>>>>This is a "standard" Server 2003, that is, it is *not* SBS (Small
>>>>>>Business Server).
>>>>>>
>>>>>> The server is a domain controller, but the Vista PC is not on the
>>>>>> domain. However, both computers are on the same local network/subnet.
>>>>>> On Vista I can map a drive that's on the server (providing the proper
>>>>>> server credentials). I can even "Add new printer" to Vista by
>>>>>> selecting network printer and entering the server address & shared
>>>>>> fax name, then entering the proper server credentials. So this rules
>>>>>> out any network issues, and at least mostly rules out authentication
>>>>>> issues (since I'm able to connect to the server disk and printer
>>>>>> resources if I provide a server administrator logon).
>>>>>>
>>>>>> However, from Vista's "Windows Fax and Scan", when I try to create a
>>>>>> fax account, it prompts me for the server name, and when I enter the
>>>>>> server, it tells me that I don't have the appropriate permissions and
>>>>>> to contact the fax administrator. This happens whether I enter
>>>>>> \\servername, \\servername\faxname, servername, faxname, \\faxname.
>>>>>> Also, I have made sure to run Windows Fax and Scan as an
>>>>>> administrator, that is, right-click/run as administrator.
>>>>>>
>>>>>> If I try to print to the fax printer that seemed to have been mapped
>>>>>> successfully (that was mapped with "add printer" as described above),
>>>>>> it basically takes me to the same step to add a fax account, at which
>>>>>> point it tells me I don't have the appropriate permissions when I
>>>>>> enter the server name. Note that when I "added" the printer, it
>>>>>> prompted me for the credentials, and then successfully mapped the
>>>>>> printer. Now in trying to use it to print (fax) something, it behaves
>>>>>> as if I still need to create a fax account and tells me I have no
>>>>>> permissions (and there is no option to enter a user/password).
>>>>>>
>>>>>> Has anyone run across this, or can provide any suggestions.
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>
>>>>
>>>
>>
>