(Msg. 17) Posted: Sat Mar 29, 2008 1:18 pm
Post subject: Re: Can print documents, but not photos? Help please. Add to elertz [Login to view extended thread Info.] Archived from groups: microsoft>public>windows>vista>print_fax_scan (more info?)
huwyngr;660505 Wrote:
> In article <mkuenne.36sdm2 DeleteThis @xxxxxx-mx.forums.net>, Mkuenne wrote:
> > > >
> > > The device is attached via USB. > >
>
> Did you disconnect the USB cable from the printer to the PC at the PC
> end before you installed the software from HP? That is essential for
> USB connected devices especially if there is a generic or simplified
> driver in the operating system package already. If there is then
> Windows grabs control and installs that instead of the newer one from
> HP.
>
> Do disconnect the USB cable from the PC, delete any icons for the
> printer that shows in Printers / Folders or elsewhere, uninstall any
> HP
> Software relating to the printer using Control Panel / Remove
> Programs,
> and then reboot the PC.
>
> To reinstall the HP software, locate the file you downloaded:
>
> AIO_CDB_Full_Network_enu.exe (163.07M)
>
> RIGHT mouse click on it and select Run as Administrator in the
> context
> menu that comes up and OK your way out until it starts installing.
>
> Don't connect the USB cable until the installation procedure tells
> you
> to or you reach [Finish].
>
> It can often help to disable any antivirus program and firewall
> program
> you may have before starting the installation, but don't forget to
> re-
> enable them again afterwards!
>
> Note that the VISTA Home Premium does not include the VISTA Fax and
> Scan Utility so you will have to rely on HP's or another third party
> application to achieve this.
>
> But let's cross that bridge when you get there!
Still no luck - I tried hooking this u to another computer and same
problem (Vista also) With all the printer sales recently, I may just
relegate myself to another printer. Its just too bad as this one worked
great!
(Msg. 18) Posted: Sat Mar 29, 2008 9:32 pm
Post subject: Re: Can print documents, but not photos? Help please. Add to elertz [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
I'm sorry I can't try to help you any more since you just do not answer
the questions I ask in order to understand what is happening.
(Msg. 19) Posted: Sun Mar 30, 2008 7:19 am
Post subject: Re: Can print documents, but not photos? Help please. Add to elertz [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
huwyngr;666537 Wrote:
> I'm sorry I can't try to help you any more since you just do not answer > the questions I ask in order to understand what is happening. > > Good luck.
Thanks. I actually did answer your questions, just not one by one... I
tried disconnecting the USB doing a complete uninstall, then a reinstall
using the newest update from the HP website. I also tried it again using
the Run As command. My account is the Computer Administrator anyway. I
also disabled the Windows firewall and my Antivirus (AVG) and also
SpySweeper. I also went an additional step and uninstalled Adobe
Photoshop elements in case there was a conflict...
(Msg. 20) Posted: Sun Mar 30, 2008 1:42 pm
Post subject: Re: Can print documents, but not photos? Help please. Add to elertz [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
(Msg. 21) Posted: Tue Apr 01, 2008 1:59 am
Post subject: Re: Can print documents, but not photos? Help please. Add to elertz [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Hmm...I'm having this exact problem. It was working great then just
stopped wanting to print pictures. For me it seemed to stop working
after I installed the latest HP software/drivers that I downloaded a few
days ago. All other types of documents print fine. No errors. I tried
doing an uninstall of the software and went back to the old drivers I
had, and that didn't help. There has to be a fix for this?
(Msg. 22) Posted: Tue Apr 01, 2008 12:17 pm
Post subject: Re: Can print documents, but not photos? Help please. Add to elertz [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
In article <Kristoph.376fv4 RemoveThis @no-mx.forums.net>, Kristoph wrote:
> For me it seemed to stop working
> after I installed the latest HP software/drivers that I downloaded a few
> days ago
I hope someone can help you sort this out. It's frustrating when something
just stops working.
(Msg. 23) Posted: Sun May 11, 2008 4:10 pm
Post subject: Re: Can print documents, but not photos? Help please. Add to elertz [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Any solutions... I've been experiencing similar problem too. Some HP
Photopapers do work, some do not. I've experienced the same problem
before/after SP1. I blame HP VIsta version of their software. very
buggy.
(Msg. 24) Posted: Sun May 25, 2008 8:34 pm
Post subject: Re: Can print documents, but not photos? Help please. Add to elertz [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
lsourdis;709197 Wrote:
> Any solutions... I've been experiencing similar problem too. Some HP > Photopapers do work, some do not. I've experienced the same problem > before/after SP1. I blame HP VIsta version of their software. very > buggy.
::I believe I have a solution for a network connected 2610. Similar may
work with a USB connected but I have not confirmed. 1) Run services.msc
(you may have to enable the run option from the menu since it’s not
available by default in Vista). Find ‘HP Network Devices Support’ and
double click on it. Set the Startup type to Disabled and click on “Stop”
to stop the service. Click OK and closed Services. 2) Set the to 2610 to
a static IP on from the physical printer. 3) From the Vista control
panel select printers and delete the 2610. 4) Add a new printer. Select
network printer and enter the IP selected above.::
After doing this I was able to print document and photos and scan;
however, the HP Solution Center will not launch. Since I do everything I
want from third party software I don’t care about the HP Solution
Center.
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