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Windows media player stopped working

 
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Author Message
Hummy

External


Since: Apr 06, 2008
Posts: 1



(Msg. 33) Posted: Sun Apr 06, 2008 5:38 pm
Post subject: Re: Windows media player stopped working Add to elertz [Login to view extended thread Info.]
Archived from groups: microsoft>public>windows>vista>music_pictures_video (more info?)

I'm suffering from the same problem, 'Windows Media Player has stopped
working'.

Product
Windows Media Player

Problem
Stopped working

Date
06/04/2008 23:23

Status
Report Sent

Problem signature
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6000.6344
Application Timestamp: 46e221bb
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6000.20608
Fault Module Timestamp: 465cf04b
Exception Code: c06d007f
Exception Offset: 0001b08e
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 2057
Additional Information 1: 7670
Additional Information 2: 8ff25e19e4bcefd7a1839190db1347f0
Additional Information 3: eef1
Additional Information 4: e61f232622bf80db706d895524f05464

Extra information about the problem
Bucket ID: 641334138


--
Hummy
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Bob

External


Since: Feb 24, 2008
Posts: 806



(Msg. 34) Posted: Sun Apr 06, 2008 11:31 pm
Post subject: Re: Windows media player stopped working Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Run System Restore to a time before the problem began.
-------
*Report back, please*

"Hummy" <Hummy.37gw92 RemoveThis @no-mx.forums.net> wrote in message
news:Hummy.37gw92@no-mx.forums.net...
>
> I'm suffering from the same problem, 'Windows Media Player has stopped
> working'.
>
> Product
> Windows Media Player
>
> Problem
> Stopped working
>
> Date
> 06/04/2008 23:23
>
> Status
> Report Sent
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: wmplayer.exe
> Application Version: 11.0.6000.6344
> Application Timestamp: 46e221bb
> Fault Module Name: kernel32.dll
> Fault Module Version: 6.0.6000.20608
> Fault Module Timestamp: 465cf04b
> Exception Code: c06d007f
> Exception Offset: 0001b08e
> OS Version: 6.0.6000.2.0.0.768.2
> Locale ID: 2057
> Additional Information 1: 7670
> Additional Information 2: 8ff25e19e4bcefd7a1839190db1347f0
> Additional Information 3: eef1
> Additional Information 4: e61f232622bf80db706d895524f05464
>
> Extra information about the problem
> Bucket ID: 641334138
>
>
> --
> Hummy
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Hummy

External


Since: Apr 07, 2008
Posts: 1



(Msg. 35) Posted: Mon Apr 07, 2008 7:37 am
Post subject: Re: Windows media player stopped working Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

It happened quite some time ago, I've been using other media players so
haven't had any need to use it until I wanted to use the 'Download'
feature of the BBC iPlayer software which crashes because it requires
Windows Media Player to function. So I don't have a system restore which
goes back far enough before I had this problem.


--
Hummy
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zachd [MSFT]

External


Since: Feb 23, 2007
Posts: 2706



(Msg. 36) Posted: Wed Apr 09, 2008 1:44 pm
Post subject: Re: Windows media player stopped working Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

What are the file versions for "mf.dll" on your system?

From the below, it seems like your system files have become corrupt, and you
would want to run "sfc /scannow" .

What changed before this started happening?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Hummy" <Hummy.37gw92.RemoveThis@no-mx.forums.net> wrote in message
news:Hummy.37gw92@no-mx.forums.net...
>
> I'm suffering from the same problem, 'Windows Media Player has stopped
> working'.
>
> Product
> Windows Media Player
>
> Problem
> Stopped working
>
> Date
> 06/04/2008 23:23
>
> Status
> Report Sent
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: wmplayer.exe
> Application Version: 11.0.6000.6344
> Application Timestamp: 46e221bb
> Fault Module Name: kernel32.dll
> Fault Module Version: 6.0.6000.20608
> Fault Module Timestamp: 465cf04b
> Exception Code: c06d007f
> Exception Offset: 0001b08e
> OS Version: 6.0.6000.2.0.0.768.2
> Locale ID: 2057
> Additional Information 1: 7670
> Additional Information 2: 8ff25e19e4bcefd7a1839190db1347f0
> Additional Information 3: eef1
> Additional Information 4: e61f232622bf80db706d895524f05464
>
> Extra information about the problem
> Bucket ID: 641334138
>
>
> --
> Hummy
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Login to vote
Hummy

External


Since: Apr 09, 2008
Posts: 1



(Msg. 37) Posted: Wed Apr 09, 2008 5:05 pm
Post subject: Re: Windows media player stopped working Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

My computer is relatively new, I've had it since February. I've
installed numerous pieces of software since I purchased it so I don't
have any idea of what might have caused the problem, especially because
I've not had any use for Windows Media Player until now that I'd like to
use BBC iPlayer to download shows (which requires Windows Media Player).

I'm unsure how to check the file version of "mf.dll" however I
successfully run the command prompt you suggested.

Windows Resource Protection found some corrupt files but was unable to
fix some of them. It created a log file, called CBS.log (this is over
14MB in size, would you like me to upload it online?)


--
Hummy
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zachd [MSFT]

External


Since: Feb 23, 2007
Posts: 2706



(Msg. 38) Posted: Wed Apr 09, 2008 5:05 pm
Post subject: Re: Windows media player stopped working Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

If you open "cmd.exe" as an administrator and then run "sfc /scannow" from
there, does that help?

Right, I would expect that Media Player would not be functional until mf.dll
is repaired. I suspect that is version 0.0.0.0 on your system for some
unknown reason.

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Hummy" <Hummy.37mev2 RemoveThis @no-mx.forums.net> wrote in message
news:Hummy.37mev2@no-mx.forums.net...
>
> My computer is relatively new, I've had it since February. I've
> installed numerous pieces of software since I purchased it so I don't
> have any idea of what might have caused the problem, especially because
> I've not had any use for Windows Media Player until now that I'd like to
> use BBC iPlayer to download shows (which requires Windows Media Player).
>
> I'm unsure how to check the file version of "mf.dll" however I
> successfully run the command prompt you suggested.
>
> Windows Resource Protection found some corrupt files but was unable to
> fix some of them. It created a log file, called CBS.log (this is over
> 14MB in size, would you like me to upload it online?)
>
>
> --
> Hummy
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Login to vote
Bob

External


Since: Feb 24, 2008
Posts: 806



(Msg. 39) Posted: Wed Apr 09, 2008 10:06 pm
Post subject: Re: Windows media player stopped working Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

As a workaround try using RealPlayer instead of WMP.

What software do I need in order to use the BBC iPlayer?
http://www.bbc.co.uk/radio/help/faq/software_for_radio_player.shtml
-------
*Report back, please*


"Hummy" <Hummy.37mev2 RemoveThis @no-mx.forums.net> wrote in message
news:Hummy.37mev2@no-mx.forums.net...
>
> My computer is relatively new, I've had it since February. I've
> installed numerous pieces of software since I purchased it so I don't
> have any idea of what might have caused the problem, especially because
> I've not had any use for Windows Media Player until now that I'd like to
> use BBC iPlayer to download shows (which requires Windows Media Player).
>
> I'm unsure how to check the file version of "mf.dll" however I
> successfully run the command prompt you suggested.
>
> Windows Resource Protection found some corrupt files but was unable to
> fix some of them. It created a log file, called CBS.log (this is over
> 14MB in size, would you like me to upload it online?)
>
>
> --
> Hummy
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Login to vote
Hummy

External


Since: Apr 10, 2008
Posts: 1



(Msg. 40) Posted: Thu Apr 10, 2008 4:47 am
Post subject: Re: Windows media player stopped working Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I believe RealPlayer is only useful for playback of some of the Radio
shows available on the BBC iPlayer. I'm able to watch streamed shows
online as Adobe Flash Player is used, however to download those shows at
higher resolutions and to keep for 30 days requires Windows Media
Player, however as this crashes I'm unable to use this feature. Channel
4OD also requires Windows Media Player and I'm unable to use that at
all, since there is no Flash streaming.

After running the SFC scan and looking through the log file, "mf.dll"
does indeed seem to be corrupt, how do I restore/fix this file?


--
Hummy
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