(Msg. 1) Posted: Mon May 12, 2008 7:56 pm
Post subject: "Windows encountered a problem installing the driver software for your device" Add to elertz Archived from groups: microsoft>public>windows>vista>general (more info?)
Here's a techie one.........
Vista Ultimate 64-bit
I get the following message:
"Windows encountered a problem installing the driver software for your
device"
I click the boxes to take me to the
"Update for Windows Vista for x64-based Systems (KB940199)"
which apparently can help fix this (corrupt or deleted Infcache.1)
The thing is, I can download the fix but when applying WIndows states that
this update is not for my system.
(Msg. 2) Posted: Mon May 12, 2008 11:57 pm
Post subject: Re: "Windows encountered a problem installing the driver software for your device" Add to elertz [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Hi Paul,
Not sure why the KB is reporting your Windows version incorrectly as I
looked over that KB and your System meets the requirements.
"Boba Fett" <---> wrote in message
news:%23ANE9QHtIHA.420@TK2MSFTNGP02.phx.gbl...
> Here's a techie one.........
> Vista Ultimate 64-bit
>
> I get the following message:
> "Windows encountered a problem installing the driver software for your
> device"
>
> I click the boxes to take me to the
> "Update for Windows Vista for x64-based Systems (KB940199)"
>
> which apparently can help fix this (corrupt or deleted Infcache.1)
>
> The thing is, I can download the fix but when applying WIndows states that
> this update is not for my system.
>
>
> Can anyone help me to try and fix this?
>
> thanks
> Paul
>
>
(Msg. 3) Posted: Tue May 13, 2008 11:46 pm
Post subject: Re: "Windows encountered a problem installing the driver software for your device" Add to elertz [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
Thanks SG,
I did a bit of tinkering and found that UNinstalling SP1 and restarting
helped.
Two things happened: some of the hardware installed automatically,
and second: anything else I forced an update on the driver and everytime it
completed it's install.
Then I reinstalled SP1 and carried on!
So, no hair loss today......
Paul
"SG" <sorry.RemoveThis@nomail.com> wrote in message
news:#Ko5a1KtIHA.5472@TK2MSFTNGP06.phx.gbl...
> Hi Paul,
>
> Not sure why the KB is reporting your Windows version incorrectly as I
> looked over that KB and your System meets the requirements.
>
> You might try MS Support.......
> http://support.microsoft.com/oas/default.aspx?ln=en-us&x=17&y=13&prid=...59&gpri >
> I did search several pages and found others with the same problem trying
> to install the hot-fix, but did not find any solutions, sorry.
>
> --
> All the best,
> SG
>
> Is your computer system ready for Vista?
> https://winqual.microsoft.com/hcl/ > Want to keep up with the latest news from MS?
> http://news.google.com/nwshp?tab=wn&ned=us&topic=t > Just type in Microsoft
>
> "Boba Fett" <---> wrote in message
> news:%23ANE9QHtIHA.420@TK2MSFTNGP02.phx.gbl...
>> Here's a techie one.........
>> Vista Ultimate 64-bit
>>
>> I get the following message:
>> "Windows encountered a problem installing the driver software for your
>> device"
>>
>> I click the boxes to take me to the
>> "Update for Windows Vista for x64-based Systems (KB940199)"
>>
>> which apparently can help fix this (corrupt or deleted Infcache.1)
>>
>> The thing is, I can download the fix but when applying WIndows states
>> that this update is not for my system.
>>
>>
>> Can anyone help me to try and fix this?
>>
>> thanks
>> Paul
>>
>>
>
(Msg. 4) Posted: Tue May 13, 2008 11:46 pm
Post subject: Re: "Windows encountered a problem installing the driver software for your device" Add to elertz [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
"Boba Fett" <---> wrote in message
news:ur$w2sUtIHA.4260@TK2MSFTNGP05.phx.gbl...
> Thanks SG,
>
> I did a bit of tinkering and found that UNinstalling SP1 and restarting
> helped.
> Two things happened: some of the hardware installed automatically,
> and second: anything else I forced an update on the driver and everytime
> it completed it's install.
> Then I reinstalled SP1 and carried on!
> So, no hair loss today......
> Paul
>
> "SG" <sorry DeleteThis @nomail.com> wrote in message
> news:#Ko5a1KtIHA.5472@TK2MSFTNGP06.phx.gbl...
>> Hi Paul,
>>
>> Not sure why the KB is reporting your Windows version incorrectly as I
>> looked over that KB and your System meets the requirements.
>>
>> You might try MS Support.......
>> http://support.microsoft.com/oas/default.aspx?ln=en-us&x=17&y=13&prid=...59&gpri >>
>> I did search several pages and found others with the same problem trying
>> to install the hot-fix, but did not find any solutions, sorry.
>>
>> --
>> All the best,
>> SG
>>
>> Is your computer system ready for Vista?
>> https://winqual.microsoft.com/hcl/ >> Want to keep up with the latest news from MS?
>> http://news.google.com/nwshp?tab=wn&ned=us&topic=t >> Just type in Microsoft
>>
>> "Boba Fett" <---> wrote in message
>> news:%23ANE9QHtIHA.420@TK2MSFTNGP02.phx.gbl...
>>> Here's a techie one.........
>>> Vista Ultimate 64-bit
>>>
>>> I get the following message:
>>> "Windows encountered a problem installing the driver software for your
>>> device"
>>>
>>> I click the boxes to take me to the
>>> "Update for Windows Vista for x64-based Systems (KB940199)"
>>>
>>> which apparently can help fix this (corrupt or deleted Infcache.1)
>>>
>>> The thing is, I can download the fix but when applying WIndows states
>>> that this update is not for my system.
>>>
>>>
>>> Can anyone help me to try and fix this?
>>>
>>> thanks
>>> Paul
>>>
>>>
>>
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