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Windows Fails to Start Windows Firewall Service

 
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David Beder [MSFT]

External


Since: Apr 15, 2007
Posts: 16



(Msg. 25) Posted: Thu Jun 21, 2007 1:00 am
Post subject: Re: Windows Fails to Start Windows Firewall Service [Login to view extended thread Info.]
Archived from groups: microsoft>public>windows>vista>security (more info?)

this might be a dead end given that mpsdrv is running, but could you post
back with the contents of the security regkey for mpssvc?
hkey_local_machine\system\currentcontrolset\services\mpssvc\security

you can export the contents to a text file from one of the File options in
regedit, then copy them from notepad.

if the output isn't too huge, I wouldn't mind seeing all the settings for
the service (ie, ...\services\mpssvc)

thanks


--
David
Microsoft Windows Networking
This posting is provided "AS IS" with no warranties, and confers no rights.


"jwgalley" <jwgalley RemoveThis @discussions.microsoft.com> wrote in message
news:EB067513-54DF-4E5E-8EB8-4BFD53D7045F@microsoft.com...
> Glad to have finally found this thread. I am having the same issue as
> Jacob. I am getting the same output from the "SC XX" query commands.
> This
> is the only Vista machine in a 2K3 domain. No errors reported from group
> policy and no changes to policy in months. Error began on am of 5/29/07.
> While I regularly install/uninstall various products, and sure, any of
> them
> could be an issue, none would have been security related as I find the
> Windows firewall adequate to my needs. No reported spyware via defender
> or
> adaware which I installed first time this evening. Machine is a thinkpad
> t60p with Vista business clean install. Any help/thoughts would be
> greatly
> appreciated.
>
>
> John Galley
> JWG Consulting, LLC
> 443-451-3378
>
>
>
>
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jwgalley

External


Since: Jun 14, 2007
Posts: 2



(Msg. 26) Posted: Thu Jun 21, 2007 5:33 am
Post subject: Re: Windows Fails to Start Windows Firewall Service [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Here are the contents of the registry key you requested.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc]
"DisplayName"="@%SystemRoot%\\system32\\FirewallAPI.dll,-23090"
"Group"="NetworkProvider"
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
6b,00,20,00,4c,00,6f,00,63,00,61,00,6c,00,53,00,65,00,72,00,76,00,69,00,63,\
00,65,00,4e,00,6f,00,4e,00,65,00,74,00,77,00,6f,00,72,00,6b,00,00,00
"Description"="@%SystemRoot%\\system32\\FirewallAPI.dll,-23091"
"ObjectName"="NT Authority\\LocalService"
"ErrorControl"=dword:00000001
"Start"=dword:00000002
"Type"=dword:00000020
"DependOnService"=hex(7):6d,00,70,00,73,00,64,00,72,00,76,00,00,00,62,00,66,00,\
65,00,00,00,00,00
"ServiceSidType"=dword:00000003
"RequiredPrivileges"=hex(7):53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,\
00,72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,\
72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,41,00,75,\
00,64,00,69,00,74,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\
00,00,53,00,65,00,43,00,68,00,61,00,6e,00,67,00,65,00,4e,00,6f,00,74,00,69,\
00,66,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,\
53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,\
00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,\
65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,6e,00,61,00,74,00,65,00,50,\
00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,\
6e,00,63,00,72,00,65,00,61,00,73,00,65,00,51,00,75,00,6f,00,74,00,61,00,50,\
00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
00,01,00,00,00,c0,d4,01,00,01,00,00,00,e0,93,04,00,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Parameters]
"ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
6d,00,70,00,73,00,73,00,76,00,63,00,2e,00,64,00,6c,00,6c,00,00,00
"ServiceDllUnloadOnStop"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Parameters\PortKeywords]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Parameters\PortKeywords\RPC-EPMap]
"Collection"=hex:87,00,01,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Parameters\PortKeywords\Teredo]
"Collection"=hex:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Security]
"Security"=hex:01,00,14,80,b4,00,00,00,c0,00,00,00,14,00,00,00,30,00,00,00,02,\
00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
00,00,02,00,84,00,05,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,\
05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\
20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,04,00,00,00,00,\
00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,00,00,28,00,15,00,\
00,00,01,06,00,00,00,00,00,05,50,00,00,00,49,59,9d,77,91,56,e5,55,dc,f4,e2,\
0e,a7,8b,eb,ca,7b,42,13,56,01,01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,\
00,00,00,05,12,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Enum]
"0"="Root\\LEGACY_MPSSVC\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
--
John Galley
JWG Consulting, LLC
443-451-3378




"David Beder [MSFT]" wrote:

> this might be a dead end given that mpsdrv is running, but could you post
> back with the contents of the security regkey for mpssvc?
> hkey_local_machine\system\currentcontrolset\services\mpssvc\security
>
> you can export the contents to a text file from one of the File options in
> regedit, then copy them from notepad.
>
> if the output isn't too huge, I wouldn't mind seeing all the settings for
> the service (ie, ...\services\mpssvc)
>
> thanks
>
>
> --
> David
> Microsoft Windows Networking
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
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geohop

External


Since: Jun 24, 2007
Posts: 2



(Msg. 27) Posted: Sun Jun 24, 2007 7:47 pm
Post subject: RE: Windows Fails to Start Windows Firewall Service [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I also have this problem. I think it started when I uninstalled and
reinstalled Windows One Care which has it's own Firewall. I used a program
that One Care tech said to use called clean windows one care. I noticed that
Windows Firewall was no longer there after uninstalling Windows One Care.
When I have Windows One Care installed their Firewall works. One Care showes
up in the services. When I uninstall One Care there is no Firewall in
services. When I go to Control Panel and try to turn on Firewall it say it's
not running. I can't even turn it on because it's not in Services. Have you
found anythin new?

"Jacob" wrote:

> When I try to start windows fire wall i get a pop up telling me the service
> isn't running, and I tell the pop-up to start the service.
>
> It then says that the service has failed to start.
>
> It gives me the service-specific error code 5. (0x5)
>
> Any ideas on how to fix this?
> Any way to reinstall the windows firewall service?
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geohop

External


Since: Jun 24, 2007
Posts: 2



(Msg. 28) Posted: Sun Jun 24, 2007 7:59 pm
Post subject: RE: Windows Fails to Start Windows Firewall Service [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Also when I checked the Registry Key that David noted I have no
mpssvc\security under services.



"geohop" wrote:

> I also have this problem. I think it started when I uninstalled and
> reinstalled Windows One Care which has it's own Firewall. I used a program
> that One Care tech said to use called clean windows one care. I noticed that
> Windows Firewall was no longer there after uninstalling Windows One Care.
> When I have Windows One Care installed their Firewall works. One Care showes
> up in the services. When I uninstall One Care there is no Firewall in
> services. When I go to Control Panel and try to turn on Firewall it say it's
> not running. I can't even turn it on because it's not in Services. Have you
> found anythin new?
>
> "Jacob" wrote:
>
> > When I try to start windows fire wall i get a pop up telling me the service
> > isn't running, and I tell the pop-up to start the service.
> >
> > It then says that the service has failed to start.
> >
> > It gives me the service-specific error code 5. (0x5)
> >
> > Any ideas on how to fix this?
> > Any way to reinstall the windows firewall service?
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John

External


Since: Jun 11, 2006
Posts: 449



(Msg. 29) Posted: Thu Jun 28, 2007 8:10 am
Post subject: RE: Windows Fails to Start Windows Firewall Service [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Jacob" wrote:

> When I try to start windows fire wall i get a pop up telling me the service
> isn't running, and I tell the pop-up to start the service.
>
> It then says that the service has failed to start.
>
> It gives me the service-specific error code 5. (0x5)
>
> Any ideas on how to fix this?
> Any way to reinstall the windows firewall service?
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John

External


Since: Jun 11, 2006
Posts: 449



(Msg. 30) Posted: Thu Jun 28, 2007 8:14 am
Post subject: RE: Windows Fails to Start Windows Firewall Service [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I am also having this problem. It started after my machine started prompting
for a driver for some hardware, even though I haven't added any new hardware.

"Jacob" wrote:

> When I try to start windows fire wall i get a pop up telling me the service
> isn't running, and I tell the pop-up to start the service.
>
> It then says that the service has failed to start.
>
> It gives me the service-specific error code 5. (0x5)
>
> Any ideas on how to fix this?
> Any way to reinstall the windows firewall service?
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David Beder [MSFT]

External


Since: Apr 15, 2007
Posts: 16



(Msg. 31) Posted: Mon Jul 02, 2007 1:59 am
Post subject: Re: Windows Fails to Start Windows Firewall Service [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

well, I'm not finding anything out of the ordinary with these regkeys.

the next step will be to try and gather some output from the service before
it shuts down. unfortunately that might not be trivial and I need to
investigate exactly how to do this.

--
David
Microsoft Windows Networking
This posting is provided "AS IS" with no warranties, and confers no rights.


"jwgalley" <jwgalley RemoveThis @discussions.microsoft.com> wrote in message
news:08290852-33A6-44DC-8358-E3973126B2B0@microsoft.com...
> Here are the contents of the registry key you requested.
>
> Windows Registry Editor Version 5.00
>
> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc]
> "DisplayName"="@%SystemRoot%\\system32\\FirewallAPI.dll,-23090"
> "Group"="NetworkProvider"
> "ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
>
> 74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
>
> 00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
>
> 6b,00,20,00,4c,00,6f,00,63,00,61,00,6c,00,53,00,65,00,72,00,76,00,69,00,63,\
> 00,65,00,4e,00,6f,00,4e,00,65,00,74,00,77,00,6f,00,72,00,6b,00,00,00
> "Description"="@%SystemRoot%\\system32\\FirewallAPI.dll,-23091"
> "ObjectName"="NT Authority\\LocalService"
> "ErrorControl"=dword:00000001
> "Start"=dword:00000002
> "Type"=dword:00000020
> "DependOnService"=hex(7):6d,00,70,00,73,00,64,00,72,00,76,00,00,00,62,00,66,00,\
> 65,00,00,00,00,00
> "ServiceSidType"=dword:00000003
> "RequiredPrivileges"=hex(7):53,00,65,00,41,00,73,00,73,00,69,00,67,00,6e,00,50,\
>
> 00,72,00,69,00,6d,00,61,00,72,00,79,00,54,00,6f,00,6b,00,65,00,6e,00,50,00,\
>
> 72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,41,00,75,\
>
> 00,64,00,69,00,74,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,\
>
> 00,00,53,00,65,00,43,00,68,00,61,00,6e,00,67,00,65,00,4e,00,6f,00,74,00,69,\
>
> 00,66,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,\
>
> 53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,\
>
> 00,6c,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,\
>
> 65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,00,6e,00,61,00,74,00,65,00,50,\
>
> 00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,\
>
> 6e,00,63,00,72,00,65,00,61,00,73,00,65,00,51,00,75,00,6f,00,74,00,61,00,50,\
> 00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,00,00
> "FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
>
> 00,01,00,00,00,c0,d4,01,00,01,00,00,00,e0,93,04,00,00,00,00,00,00,00,00,00
>
> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Parameters]
> "ServiceDll"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
>
> 00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
> 6d,00,70,00,73,00,73,00,76,00,63,00,2e,00,64,00,6c,00,6c,00,00,00
> "ServiceDllUnloadOnStop"=dword:00000001
>
> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Parameters\PortKeywords]
>
> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Parameters\PortKeywords\RPC-EPMap]
> "Collection"=hex:87,00,01,00
>
> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Parameters\PortKeywords\Teredo]
> "Collection"=hex:
>
> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Security]
> "Security"=hex:01,00,14,80,b4,00,00,00,c0,00,00,00,14,00,00,00,30,00,00,00,02,\
>
> 00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
>
> 00,00,02,00,84,00,05,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,\
>
> 05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,\
>
> 20,02,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,04,00,00,00,00,\
>
> 00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,00,00,28,00,15,00,\
>
> 00,00,01,06,00,00,00,00,00,05,50,00,00,00,49,59,9d,77,91,56,e5,55,dc,f4,e2,\
>
> 0e,a7,8b,eb,ca,7b,42,13,56,01,01,00,00,00,00,00,05,12,00,00,00,01,01,00,00,\
> 00,00,00,05,12,00,00,00
>
> [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MpsSvc\Enum]
> "0"="Root\\LEGACY_MPSSVC\\0000"
> "Count"=dword:00000001
> "NextInstance"=dword:00000001
> --
> John Galley
> JWG Consulting, LLC
> 443-451-3378
>
>
>
>
> "David Beder [MSFT]" wrote:
>
>> this might be a dead end given that mpsdrv is running, but could you post
>> back with the contents of the security regkey for mpssvc?
>> hkey_local_machine\system\currentcontrolset\services\mpssvc\security
>>
>> you can export the contents to a text file from one of the File options
>> in
>> regedit, then copy them from notepad.
>>
>> if the output isn't too huge, I wouldn't mind seeing all the settings for
>> the service (ie, ...\services\mpssvc)
>>
>> thanks
>>
>>
>> --
>> David
>> Microsoft Windows Networking
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>>
>
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Richard Turnock

External


Since: Apr 03, 2007
Posts: 14



(Msg. 32) Posted: Thu Aug 16, 2007 5:51 pm
Post subject: RE: Windows Fails to Start Windows Firewall Service [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

For me the reason the firewall wouldn't start was that the BFE service, on
which it is dependent, wouldn't start. The reason the BFE won't start (I
suspect) is because the access rights are messed up and the "user" the
svchost logs on as can't read the file. The problem I am having is trying to
find the file for BFE, I thought it would be BFE.DLL but that doesn't seem to
be there on my machine or one where BFE starts.

"Jacob" wrote:

> When I try to start windows fire wall i get a pop up telling me the service
> isn't running, and I tell the pop-up to start the service.
>
> It then says that the service has failed to start.
>
> It gives me the service-specific error code 5. (0x5)
>
> Any ideas on how to fix this?
> Any way to reinstall the windows firewall service?
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