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Vista Home Premium can't RDP to Server2003 from Internet

 
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Author Message
"Robert L.

External


Since: May 15, 2008
Posts: 293



(Msg. 9) Posted: Thu Jul 24, 2008 2:23 pm
Post subject: Re: Vista Home Premium can't RDP to Server2003 from Internet Add to elertz [Login to view extended thread Info.]
Archived from groups: microsoft>public>windows>vista>networking_sharing (more info?)

By default, telnet is disabled. This how to may help.

Vista How toHow to Enable Remote Desktop On Vista · How to: Enable telnet on
Vista · How to: Enabling ICS on Vista · How to: find out which edition of
Vista running ...
www.howtonetworking.com/vista/vista.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"wdueck" <wdueck.TakeThisOut@discussions.microsoft.com> wrote in message
news:8DCCE5DA-FE35-456A-8627-F9045EF055F2@microsoft.com...
>I tried to telnet but got the message that telnet was an unknown command or
> something like that. Does Vista Home Premium have telnet and if so, how do
> you access/turn it on?
> Thanks for responding,
> -Wayne
>
> "Robert L. (MS-MVP)" wrote:
>
>> Can you telnet port 3389 from the internet?
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>> "wdueck" <wdueck.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:3A9FE0DC-89E5-4EE2-8379-8734566D8B37@microsoft.com...
>> > Yes, its changed from 3389 but the router is port forwarding to the
>> > server.
>> > It works with my XP laptop.
>> > -Wayne
>> >
>> >
>> > "Robert L. (MS-MVP)" wrote:
>> >
>> >> Assuming you have a router in the office, have you forward port 3389?
>> >>
>> >> --
>> >> Bob Lin, MS-MVP, MCSE & CNE
>> >> Networking, Internet, Routing, VPN Troubleshooting on
>> >> http://www.ChicagoTech.net
>> >> How to Setup Windows, Network, VPN & Remote Access on
>> >> http://www.HowToNetworking.com
>> >> "wdueck" <wdueck.TakeThisOut@discussions.microsoft.com> wrote in message
>> >> news:D49641A6-4980-497E-A0F1-723D89C7E954@microsoft.com...
>> >> >I have a laptop with Vista Home Premium that I can remote desktop to
>> >> >the
>> >> >2003
>> >> > server when on the same network using the private 192.168.x.x, but
>> >> > when
>> >> > I
>> >> > take the laptop home and try to remote in using our public ip
>> >> > address,
>> >> > I
>> >> > get
>> >> > the message "This computer can't connect to the remote computer". My
>> >> > XP
>> >> > laptop can remote in just fine from the internet so the firewall /
>> >> > router
>> >> > is
>> >> > working fine. Any suggestions?
>> >> > Thanks,
>> >> > -Wayne
>> >> >
>> >>
>> >>
>>
>>
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LeftFoot

External


Since: Jun 18, 2008
Posts: 40



(Msg. 10) Posted: Thu Jul 24, 2008 2:23 pm
Post subject: Re: Vista Home Premium can't RDP to Server2003 from Internet Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I didn't know that. I never wondered about it, either. When I didn't get a
response from a telnet command I didn't bother looking any further, figuring
that it was good riddance.

But it is very nice to know this, especially for situations where
installation of an Open Source (or other third party) telnet substitute isn't
going to be accepted.

"Robert L. (MS-MVP)" wrote:

> By default, telnet is disabled. This how to may help.
>
> Vista How toHow to Enable Remote Desktop On Vista · How to: Enable telnet on
> Vista · How to: Enabling ICS on Vista · How to: find out which edition of
> Vista running ...
> www.howtonetworking.com/vista/vista.htm
>
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "wdueck" <wdueck.DeleteThis@discussions.microsoft.com> wrote in message
> news:8DCCE5DA-FE35-456A-8627-F9045EF055F2@microsoft.com...
> >I tried to telnet but got the message that telnet was an unknown command or
> > something like that. Does Vista Home Premium have telnet and if so, how do
> > you access/turn it on?
> > Thanks for responding,
> > -Wayne
> >
> > "Robert L. (MS-MVP)" wrote:
> >
> >> Can you telnet port 3389 from the internet?
> >>
> >> --
> >> Bob Lin, MS-MVP, MCSE & CNE
> >> Networking, Internet, Routing, VPN Troubleshooting on
> >> http://www.ChicagoTech.net
> >> How to Setup Windows, Network, VPN & Remote Access on
> >> http://www.HowToNetworking.com
> >> "wdueck" <wdueck.DeleteThis@discussions.microsoft.com> wrote in message
> >> news:3A9FE0DC-89E5-4EE2-8379-8734566D8B37@microsoft.com...
> >> > Yes, its changed from 3389 but the router is port forwarding to the
> >> > server.
> >> > It works with my XP laptop.
> >> > -Wayne
> >> >
> >> >
> >> > "Robert L. (MS-MVP)" wrote:
> >> >
> >> >> Assuming you have a router in the office, have you forward port 3389?
> >> >>
> >> >> --
> >> >> Bob Lin, MS-MVP, MCSE & CNE
> >> >> Networking, Internet, Routing, VPN Troubleshooting on
> >> >> http://www.ChicagoTech.net
> >> >> How to Setup Windows, Network, VPN & Remote Access on
> >> >> http://www.HowToNetworking.com
> >> >> "wdueck" <wdueck.DeleteThis@discussions.microsoft.com> wrote in message
> >> >> news:D49641A6-4980-497E-A0F1-723D89C7E954@microsoft.com...
> >> >> >I have a laptop with Vista Home Premium that I can remote desktop to
> >> >> >the
> >> >> >2003
> >> >> > server when on the same network using the private 192.168.x.x, but
> >> >> > when
> >> >> > I
> >> >> > take the laptop home and try to remote in using our public ip
> >> >> > address,
> >> >> > I
> >> >> > get
> >> >> > the message "This computer can't connect to the remote computer". My
> >> >> > XP
> >> >> > laptop can remote in just fine from the internet so the firewall /
> >> >> > router
> >> >> > is
> >> >> > working fine. Any suggestions?
> >> >> > Thanks,
> >> >> > -Wayne
> >> >> >
> >> >>
> >> >>
> >>
> >>
>
>
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wdueck

External


Since: Jul 23, 2008
Posts: 8



(Msg. 11) Posted: Mon Jul 28, 2008 7:22 am
Post subject: Re: Vista Home Premium can't RDP to Server2003 from Internet Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I can not telnet to the rdp port from the Vista PC but . . . . . I can't
telnet to the port from an XP PC that can remote into the server. I'm
confused. What is this telling me?


"Robert L. (MS-MVP)" wrote:

> By default, telnet is disabled. This how to may help.
>
> Vista How toHow to Enable Remote Desktop On Vista · How to: Enable telnet on
> Vista · How to: Enabling ICS on Vista · How to: find out which edition of
> Vista running ...
> www.howtonetworking.com/vista/vista.htm
>
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
> "wdueck" <wdueck RemoveThis @discussions.microsoft.com> wrote in message
> news:8DCCE5DA-FE35-456A-8627-F9045EF055F2@microsoft.com...
> >I tried to telnet but got the message that telnet was an unknown command or
> > something like that. Does Vista Home Premium have telnet and if so, how do
> > you access/turn it on?
> > Thanks for responding,
> > -Wayne
> >
> > "Robert L. (MS-MVP)" wrote:
> >
> >> Can you telnet port 3389 from the internet?
> >>
> >> --
> >> Bob Lin, MS-MVP, MCSE & CNE
> >> Networking, Internet, Routing, VPN Troubleshooting on
> >> http://www.ChicagoTech.net
> >> How to Setup Windows, Network, VPN & Remote Access on
> >> http://www.HowToNetworking.com
> >> "wdueck" <wdueck RemoveThis @discussions.microsoft.com> wrote in message
> >> news:3A9FE0DC-89E5-4EE2-8379-8734566D8B37@microsoft.com...
> >> > Yes, its changed from 3389 but the router is port forwarding to the
> >> > server.
> >> > It works with my XP laptop.
> >> > -Wayne
> >> >
> >> >
> >> > "Robert L. (MS-MVP)" wrote:
> >> >
> >> >> Assuming you have a router in the office, have you forward port 3389?
> >> >>
> >> >> --
> >> >> Bob Lin, MS-MVP, MCSE & CNE
> >> >> Networking, Internet, Routing, VPN Troubleshooting on
> >> >> http://www.ChicagoTech.net
> >> >> How to Setup Windows, Network, VPN & Remote Access on
> >> >> http://www.HowToNetworking.com
> >> >> "wdueck" <wdueck RemoveThis @discussions.microsoft.com> wrote in message
> >> >> news:D49641A6-4980-497E-A0F1-723D89C7E954@microsoft.com...
> >> >> >I have a laptop with Vista Home Premium that I can remote desktop to
> >> >> >the
> >> >> >2003
> >> >> > server when on the same network using the private 192.168.x.x, but
> >> >> > when
> >> >> > I
> >> >> > take the laptop home and try to remote in using our public ip
> >> >> > address,
> >> >> > I
> >> >> > get
> >> >> > the message "This computer can't connect to the remote computer". My
> >> >> > XP
> >> >> > laptop can remote in just fine from the internet so the firewall /
> >> >> > router
> >> >> > is
> >> >> > working fine. Any suggestions?
> >> >> > Thanks,
> >> >> > -Wayne
> >> >> >
> >> >>
> >> >>
> >>
> >>
>
>
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LeftFoot

External


Since: Jun 18, 2008
Posts: 40



(Msg. 12) Posted: Mon Jul 28, 2008 10:21 am
Post subject: Re: Vista Home Premium can't RDP to Server2003 from Internet Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I'm not getting notifications of replies here. Hmmm.

Anyway, I hope Robert L. will come back to you on this. The only things I
can think of that might cause what you're seeing is if:

a) your XP system and the server are using RDP over a different-than-normal
port and your Vista system isn't aware of it, or

b) your Vista remote desktop client is set to Do Not Connect in the dropdown
under Server Authentication on the Advanced tab of its configuration dialog.

Forgive me if none of this is applicable. I'm replying to this under very
pressing circumstances and didn't get much time to mull over the issues. I'll
try to get back to the thread in a while to give it more attention.

"wdueck" wrote:

> I can not telnet to the rdp port from the Vista PC but . . . . . I can't
> telnet to the port from an XP PC that can remote into the server. I'm
> confused. What is this telling me?
>
>
> "Robert L. (MS-MVP)" wrote:
>
> > By default, telnet is disabled. This how to may help.
> >
> > Vista How toHow to Enable Remote Desktop On Vista · How to: Enable telnet on
> > Vista · How to: Enabling ICS on Vista · How to: find out which edition of
> > Vista running ...
> > www.howtonetworking.com/vista/vista.htm
> >
> >
> > --
> > Bob Lin, MS-MVP, MCSE & CNE
> > Networking, Internet, Routing, VPN Troubleshooting on
> > http://www.ChicagoTech.net
> > How to Setup Windows, Network, VPN & Remote Access on
> > http://www.HowToNetworking.com
> > "wdueck" <wdueck RemoveThis @discussions.microsoft.com> wrote in message
> > news:8DCCE5DA-FE35-456A-8627-F9045EF055F2@microsoft.com...
> > >I tried to telnet but got the message that telnet was an unknown command or
> > > something like that. Does Vista Home Premium have telnet and if so, how do
> > > you access/turn it on?
> > > Thanks for responding,
> > > -Wayne
> > >
> > > "Robert L. (MS-MVP)" wrote:
> > >
> > >> Can you telnet port 3389 from the internet?
> > >>
> > >> --
> > >> Bob Lin, MS-MVP, MCSE & CNE
> > >> Networking, Internet, Routing, VPN Troubleshooting on
> > >> http://www.ChicagoTech.net
> > >> How to Setup Windows, Network, VPN & Remote Access on
> > >> http://www.HowToNetworking.com
> > >> "wdueck" <wdueck RemoveThis @discussions.microsoft.com> wrote in message
> > >> news:3A9FE0DC-89E5-4EE2-8379-8734566D8B37@microsoft.com...
> > >> > Yes, its changed from 3389 but the router is port forwarding to the
> > >> > server.
> > >> > It works with my XP laptop.
> > >> > -Wayne
> > >> >
> > >> >
> > >> > "Robert L. (MS-MVP)" wrote:
> > >> >
> > >> >> Assuming you have a router in the office, have you forward port 3389?
> > >> >>
> > >> >> --
> > >> >> Bob Lin, MS-MVP, MCSE & CNE
> > >> >> Networking, Internet, Routing, VPN Troubleshooting on
> > >> >> http://www.ChicagoTech.net
> > >> >> How to Setup Windows, Network, VPN & Remote Access on
> > >> >> http://www.HowToNetworking.com
> > >> >> "wdueck" <wdueck RemoveThis @discussions.microsoft.com> wrote in message
> > >> >> news:D49641A6-4980-497E-A0F1-723D89C7E954@microsoft.com...
> > >> >> >I have a laptop with Vista Home Premium that I can remote desktop to
> > >> >> >the
> > >> >> >2003
> > >> >> > server when on the same network using the private 192.168.x.x, but
> > >> >> > when
> > >> >> > I
> > >> >> > take the laptop home and try to remote in using our public ip
> > >> >> > address,
> > >> >> > I
> > >> >> > get
> > >> >> > the message "This computer can't connect to the remote computer". My
> > >> >> > XP
> > >> >> > laptop can remote in just fine from the internet so the firewall /
> > >> >> > router
> > >> >> > is
> > >> >> > working fine. Any suggestions?
> > >> >> > Thanks,
> > >> >> > -Wayne
> > >> >> >
> > >> >>
> > >> >>
> > >>
> > >>
> >
> >
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wdueck

External


Since: Jul 23, 2008
Posts: 8



(Msg. 13) Posted: Tue Jul 29, 2008 7:55 am
Post subject: Re: Vista Home Premium can't RDP to Server2003 from Internet Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I do have rdp configured to use a non standard port because its not a good
idea to have port 3389 open to the internet. In the rdp client, I put
IPaddress:Port# and it works on the XP laptop.
To throw a wrench in the works, I troubleshot this issue about 5 weeks ago
and gave up. The customer called me the following day and said "its working".
Hmmm....and then 4 weeks later she calls up and says, "its not working again"
No new updates or config changes were made to make it start working or stop
working.
They have since bought a second laptop with Vista and it is doing the same
thing. It can connect rdp using 192.168.xx.xx:xxxx but not 66.224.xx.xx:xxxx.
I don't know Vista at all. Is there some kind of security setting for rdp on
the public network?

I'll check later today for the setting you suggested in b) of your last post.
Thanks for your reply,
Wayne


"LeftFoot" wrote:

> I'm not getting notifications of replies here. Hmmm.
>
> Anyway, I hope Robert L. will come back to you on this. The only things I
> can think of that might cause what you're seeing is if:
>
> a) your XP system and the server are using RDP over a different-than-normal
> port and your Vista system isn't aware of it, or
>
> b) your Vista remote desktop client is set to Do Not Connect in the dropdown
> under Server Authentication on the Advanced tab of its configuration dialog.
>
> Forgive me if none of this is applicable. I'm replying to this under very
> pressing circumstances and didn't get much time to mull over the issues. I'll
> try to get back to the thread in a while to give it more attention.
>
> "wdueck" wrote:
>
> > I can not telnet to the rdp port from the Vista PC but . . . . . I can't
> > telnet to the port from an XP PC that can remote into the server. I'm
> > confused. What is this telling me?
> >
> >
> > "Robert L. (MS-MVP)" wrote:
> >
> > > By default, telnet is disabled. This how to may help.
> > >
> > > Vista How toHow to Enable Remote Desktop On Vista · How to: Enable telnet on
> > > Vista · How to: Enabling ICS on Vista · How to: find out which edition of
> > > Vista running ...
> > > www.howtonetworking.com/vista/vista.htm
> > >
> > >
> > > --
> > > Bob Lin, MS-MVP, MCSE & CNE
> > > Networking, Internet, Routing, VPN Troubleshooting on
> > > http://www.ChicagoTech.net
> > > How to Setup Windows, Network, VPN & Remote Access on
> > > http://www.HowToNetworking.com
> > > "wdueck" <wdueck RemoveThis @discussions.microsoft.com> wrote in message
> > > news:8DCCE5DA-FE35-456A-8627-F9045EF055F2@microsoft.com...
> > > >I tried to telnet but got the message that telnet was an unknown command or
> > > > something like that. Does Vista Home Premium have telnet and if so, how do
> > > > you access/turn it on?
> > > > Thanks for responding,
> > > > -Wayne
> > > >
> > > > "Robert L. (MS-MVP)" wrote:
> > > >
> > > >> Can you telnet port 3389 from the internet?
> > > >>
> > > >> --
> > > >> Bob Lin, MS-MVP, MCSE & CNE
> > > >> Networking, Internet, Routing, VPN Troubleshooting on
> > > >> http://www.ChicagoTech.net
> > > >> How to Setup Windows, Network, VPN & Remote Access on
> > > >> http://www.HowToNetworking.com
> > > >> "wdueck" <wdueck RemoveThis @discussions.microsoft.com> wrote in message
> > > >> news:3A9FE0DC-89E5-4EE2-8379-8734566D8B37@microsoft.com...
> > > >> > Yes, its changed from 3389 but the router is port forwarding to the
> > > >> > server.
> > > >> > It works with my XP laptop.
> > > >> > -Wayne
> > > >> >
> > > >> >
> > > >> > "Robert L. (MS-MVP)" wrote:
> > > >> >
> > > >> >> Assuming you have a router in the office, have you forward port 3389?
> > > >> >>
> > > >> >> --
> > > >> >> Bob Lin, MS-MVP, MCSE & CNE
> > > >> >> Networking, Internet, Routing, VPN Troubleshooting on
> > > >> >> http://www.ChicagoTech.net
> > > >> >> How to Setup Windows, Network, VPN & Remote Access on
> > > >> >> http://www.HowToNetworking.com
> > > >> >> "wdueck" <wdueck RemoveThis @discussions.microsoft.com> wrote in message
> > > >> >> news:D49641A6-4980-497E-A0F1-723D89C7E954@microsoft.com...
> > > >> >> >I have a laptop with Vista Home Premium that I can remote desktop to
> > > >> >> >the
> > > >> >> >2003
> > > >> >> > server when on the same network using the private 192.168.x.x, but
> > > >> >> > when
> > > >> >> > I
> > > >> >> > take the laptop home and try to remote in using our public ip
> > > >> >> > address,
> > > >> >> > I
> > > >> >> > get
> > > >> >> > the message "This computer can't connect to the remote computer". My
> > > >> >> > XP
> > > >> >> > laptop can remote in just fine from the internet so the firewall /
> > > >> >> > router
> > > >> >> > is
> > > >> >> > working fine. Any suggestions?
> > > >> >> > Thanks,
> > > >> >> > -Wayne
> > > >> >> >
> > > >> >>
> > > >> >>
> > > >>
> > > >>
> > >
> > >
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wdueck

External


Since: Jul 23, 2008
Posts: 8



(Msg. 14) Posted: Tue Jul 29, 2008 9:48 am
Post subject: Re: Vista Home Premium can't RDP to Server2003 from Internet Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

The Vista remote desktop client is set to "Always connect, even if
authentication fails" in the dropdown under Server Authentication on the
Advanced tab of its configuration dialog.

-Wayne

"LeftFoot" wrote:

> I'm not getting notifications of replies here. Hmmm.
>
> Anyway, I hope Robert L. will come back to you on this. The only things I
> can think of that might cause what you're seeing is if:
>
> a) your XP system and the server are using RDP over a different-than-normal
> port and your Vista system isn't aware of it, or
>
> b) your Vista remote desktop client is set to Do Not Connect in the dropdown
> under Server Authentication on the Advanced tab of its configuration dialog.
>
> Forgive me if none of this is applicable. I'm replying to this under very
> pressing circumstances and didn't get much time to mull over the issues. I'll
> try to get back to the thread in a while to give it more attention.
>
> "wdueck" wrote:
>
> > I can not telnet to the rdp port from the Vista PC but . . . . . I can't
> > telnet to the port from an XP PC that can remote into the server. I'm
> > confused. What is this telling me?
> >
> >
> > "Robert L. (MS-MVP)" wrote:
> >
> > > By default, telnet is disabled. This how to may help.
> > >
> > > Vista How toHow to Enable Remote Desktop On Vista · How to: Enable telnet on
> > > Vista · How to: Enabling ICS on Vista · How to: find out which edition of
> > > Vista running ...
> > > www.howtonetworking.com/vista/vista.htm
> > >
> > >
> > > --
> > > Bob Lin, MS-MVP, MCSE & CNE
> > > Networking, Internet, Routing, VPN Troubleshooting on
> > > http://www.ChicagoTech.net
> > > How to Setup Windows, Network, VPN & Remote Access on
> > > http://www.HowToNetworking.com
> > > "wdueck" <wdueck.TakeThisOut@discussions.microsoft.com> wrote in message
> > > news:8DCCE5DA-FE35-456A-8627-F9045EF055F2@microsoft.com...
> > > >I tried to telnet but got the message that telnet was an unknown command or
> > > > something like that. Does Vista Home Premium have telnet and if so, how do
> > > > you access/turn it on?
> > > > Thanks for responding,
> > > > -Wayne
> > > >
> > > > "Robert L. (MS-MVP)" wrote:
> > > >
> > > >> Can you telnet port 3389 from the internet?
> > > >>
> > > >> --
> > > >> Bob Lin, MS-MVP, MCSE & CNE
> > > >> Networking, Internet, Routing, VPN Troubleshooting on
> > > >> http://www.ChicagoTech.net
> > > >> How to Setup Windows, Network, VPN & Remote Access on
> > > >> http://www.HowToNetworking.com
> > > >> "wdueck" <wdueck.TakeThisOut@discussions.microsoft.com> wrote in message
> > > >> news:3A9FE0DC-89E5-4EE2-8379-8734566D8B37@microsoft.com...
> > > >> > Yes, its changed from 3389 but the router is port forwarding to the
> > > >> > server.
> > > >> > It works with my XP laptop.
> > > >> > -Wayne
> > > >> >
> > > >> >
> > > >> > "Robert L. (MS-MVP)" wrote:
> > > >> >
> > > >> >> Assuming you have a router in the office, have you forward port 3389?
> > > >> >>
> > > >> >> --
> > > >> >> Bob Lin, MS-MVP, MCSE & CNE
> > > >> >> Networking, Internet, Routing, VPN Troubleshooting on
> > > >> >> http://www.ChicagoTech.net
> > > >> >> How to Setup Windows, Network, VPN & Remote Access on
> > > >> >> http://www.HowToNetworking.com
> > > >> >> "wdueck" <wdueck.TakeThisOut@discussions.microsoft.com> wrote in message
> > > >> >> news:D49641A6-4980-497E-A0F1-723D89C7E954@microsoft.com...
> > > >> >> >I have a laptop with Vista Home Premium that I can remote desktop to
> > > >> >> >the
> > > >> >> >2003
> > > >> >> > server when on the same network using the private 192.168.x.x, but
> > > >> >> > when
> > > >> >> > I
> > > >> >> > take the laptop home and try to remote in using our public ip
> > > >> >> > address,
> > > >> >> > I
> > > >> >> > get
> > > >> >> > the message "This computer can't connect to the remote computer". My
> > > >> >> > XP
> > > >> >> > laptop can remote in just fine from the internet so the firewall /
> > > >> >> > router
> > > >> >> > is
> > > >> >> > working fine. Any suggestions?
> > > >> >> > Thanks,
> > > >> >> > -Wayne
> > > >> >> >
> > > >> >>
> > > >> >>
> > > >>
> > > >>
> > >
> > >
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LeftFoot

External


Since: Jun 18, 2008
Posts: 40



(Msg. 15) Posted: Wed Jul 30, 2008 2:41 pm
Post subject: Re: Vista Home Premium can't RDP to Server2003 from Internet Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Yes, the reason I asked about the port and about the RDP client setting on
the advanced tab was because those were the first two most obvious
possibilities I could think of that might explain the behavior.

Obviously, it's tempting to think that it's Vista that's making the
difference. I know for a fact that Vista has some peculiarities in its
implementation of DHCP and the TCP/IP stack that have caused problems for
some people -- particularly with some types of wireless routers.

But this whole story about the problem fixing itself for a period of four
weeks and then reverting to the trouble-prone behavior is a poser. You need a
better history, and it doesn't sound as you're going to get it, given the
situation.

I'm watching and waiting. Is there any other information that could be
pertinent?

"wdueck" wrote:

> I do have rdp configured to use a non standard port because its not a good
> idea to have port 3389 open to the internet. In the rdp client, I put
> IPaddress:Port# and it works on the XP laptop.
> To throw a wrench in the works, I troubleshot this issue about 5 weeks ago
> and gave up. The customer called me the following day and said "its working".
> Hmmm....and then 4 weeks later she calls up and says, "its not working again"
> No new updates or config changes were made to make it start working or stop
> working.
> They have since bought a second laptop with Vista and it is doing the same
> thing. It can connect rdp using 192.168.xx.xx:xxxx but not 66.224.xx.xx:xxxx.
> I don't know Vista at all. Is there some kind of security setting for rdp on
> the public network?
>
> I'll check later today for the setting you suggested in b) of your last post.
> Thanks for your reply,
> Wayne
>
>
> "LeftFoot" wrote:
>
> > I'm not getting notifications of replies here. Hmmm.
> >
> > Anyway, I hope Robert L. will come back to you on this. The only things I
> > can think of that might cause what you're seeing is if:
> >
> > a) your XP system and the server are using RDP over a different-than-normal
> > port and your Vista system isn't aware of it, or
> >
> > b) your Vista remote desktop client is set to Do Not Connect in the dropdown
> > under Server Authentication on the Advanced tab of its configuration dialog.
> >
> > Forgive me if none of this is applicable. I'm replying to this under very
> > pressing circumstances and didn't get much time to mull over the issues. I'll
> > try to get back to the thread in a while to give it more attention.
> >
> > "wdueck" wrote:
> >
> > > I can not telnet to the rdp port from the Vista PC but . . . . . I can't
> > > telnet to the port from an XP PC that can remote into the server. I'm
> > > confused. What is this telling me?
> > >
> > >
> > > "Robert L. (MS-MVP)" wrote:
> > >
> > > > By default, telnet is disabled. This how to may help.
> > > >
> > > > Vista How toHow to Enable Remote Desktop On Vista · How to: Enable telnet on
> > > > Vista · How to: Enabling ICS on Vista · How to: find out which edition of
> > > > Vista running ...
> > > > www.howtonetworking.com/vista/vista.htm
> > > >
> > > >
> > > > --
> > > > Bob Lin, MS-MVP, MCSE & CNE
> > > > Networking, Internet, Routing, VPN Troubleshooting on
> > > > http://www.ChicagoTech.net
> > > > How to Setup Windows, Network, VPN & Remote Access on
> > > > http://www.HowToNetworking.com
> > > > "wdueck" <wdueck.TakeThisOut@discussions.microsoft.com> wrote in message
> > > > news:8DCCE5DA-FE35-456A-8627-F9045EF055F2@microsoft.com...
> > > > >I tried to telnet but got the message that telnet was an unknown command or
> > > > > something like that. Does Vista Home Premium have telnet and if so, how do
> > > > > you access/turn it on?
> > > > > Thanks for responding,
> > > > > -Wayne
> > > > >
> > > > > "Robert L. (MS-MVP)" wrote:
> > > > >
> > > > >> Can you telnet port 3389 from the internet?
> > > > >>
> > > > >> --
> > > > >> Bob Lin, MS-MVP, MCSE & CNE
> > > > >> Networking, Internet, Routing, VPN Troubleshooting on
> > > > >> http://www.ChicagoTech.net
> > > > >> How to Setup Windows, Network, VPN & Remote Access on
> > > > >> http://www.HowToNetworking.com
> > > > >> "wdueck" <wdueck.TakeThisOut@discussions.microsoft.com> wrote in message
> > > > >> news:3A9FE0DC-89E5-4EE2-8379-8734566D8B37@microsoft.com...
> > > > >> > Yes, its changed from 3389 but the router is port forwarding to the
> > > > >> > server.
> > > > >> > It works with my XP laptop.
> > > > >> > -Wayne
> > > > >> >
> > > > >> >
> > > > >> > "Robert L. (MS-MVP)" wrote:
> > > > >> >
> > > > >> >> Assuming you have a router in the office, have you forward port 3389?
> > > > >> >>
> > > > >> >> --
> > > > >> >> Bob Lin, MS-MVP, MCSE & CNE
> > > > >> >> Networking, Internet, Routing, VPN Troubleshooting on
> > > > >> >> http://www.ChicagoTech.net
> > > > >> >> How to Setup Windows, Network, VPN & Remote Access on
> > > > >> >> http://www.HowToNetworking.com
> > > > >> >> "wdueck" <wdueck.TakeThisOut@discussions.microsoft.com> wrote in message
> > > > >> >> news:D49641A6-4980-497E-A0F1-723D89C7E954@microsoft.com...
> > > > >> >> >I have a laptop with Vista Home Premium that I can remote desktop to
> > > > >> >> >the
> > > > >> >> >2003
> > > > >> >> > server when on the same network using the private 192.168.x.x, but
> > > > >> >> > when
> > > > >> >> > I
> > > > >> >> > take the laptop home and try to remote in using our public ip
> > > > >> >> > address,
> > > > >> >> > I
> > > > >> >> > get
> > > > >> >> > the message "This computer can't connect to the remote computer". My
> > > > >> >> > XP
> > > > >> >> > laptop can remote in just fine from the internet so the firewall /
> > > > >> >> > router
> > > > >> >> > is
> > > > >> >> > working fine. Any suggestions?
> > > > >> >> > Thanks,
> > > > >> >> > -Wayne
> > > > >> >> >
> > > > >> >>
> > > > >> >>
> > > > >>
> > > > >>
> > > >
> > > >
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wdueck

External


Since: Jul 23, 2008
Posts: 8



(Msg. 16) Posted: Wed Jul 30, 2008 4:04 pm
Post subject: Re: Vista Home Premium can't RDP to Server2003 from Internet Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Well, I was on the phone with Microsoft Professional Services for about 3
hours yesterday. They could rdp to the server with XP but not with Vista Home
Premium. We sniffed the network and it appears that the Vista packets are not
reaching the server.
While on the phone with our ISP today, I had the tech try to rdp to our
server with his Vista Ultimate, and he could.
Just got off the phone with Microsoft. They gave me a link to an article -
http://support.microsoft.com/?id=932134
There is mention of a router compatibility tool about halfway down the page
that I am going to run tomorrow. I will send an update when I'm done.
Thanks for your reply
-Wayne

"LeftFoot" wrote:

> Yes, the reason I asked about the port and about the RDP client setting on
> the advanced tab was because those were the first two most obvious
> possibilities I could think of that might explain the behavior.
>
> Obviously, it's tempting to think that it's Vista that's making the
> difference. I know for a fact that Vista has some peculiarities in its
> implementation of DHCP and the TCP/IP stack that have caused problems for
> some people -- particularly with some types of wireless routers.
>
> But this whole story about the problem fixing itself for a period of four
> weeks and then reverting to the trouble-prone behavior is a poser. You need a
> better history, and it doesn't sound as you're going to get it, given the
> situation.
>
> I'm watching and waiting. Is there any other information that could be
> pertinent?
>
> "wdueck" wrote:
>
> > I do have rdp configured to use a non standard port because its not a good
> > idea to have port 3389 open to the internet. In the rdp client, I put
> > IPaddress:Port# and it works on the XP laptop.
> > To throw a wrench in the works, I troubleshot this issue about 5 weeks ago
> > and gave up. The customer called me the following day and said "its working".
> > Hmmm....and then 4 weeks later she calls up and says, "its not working again"
> > No new updates or config changes were made to make it start working or stop
> > working.
> > They have since bought a second laptop with Vista and it is doing the same
> > thing. It can connect rdp using 192.168.xx.xx:xxxx but not 66.224.xx.xx:xxxx.
> > I don't know Vista at all. Is there some kind of security setting for rdp on
> > the public network?
> >
> > I'll check later today for the setting you suggested in b) of your last post.
> > Thanks for your reply,
> > Wayne
> >
> >
> > "LeftFoot" wrote:
> >
> > > I'm not getting notifications of replies here. Hmmm.
> > >
> > > Anyway, I hope Robert L. will come back to you on this. The only things I
> > > can think of that might cause what you're seeing is if:
> > >
> > > a) your XP system and the server are using RDP over a different-than-normal
> > > port and your Vista system isn't aware of it, or
> > >
> > > b) your Vista remote desktop client is set to Do Not Connect in the dropdown
> > > under Server Authentication on the Advanced tab of its configuration dialog.
> > >
> > > Forgive me if none of this is applicable. I'm replying to this under very
> > > pressing circumstances and didn't get much time to mull over the issues. I'll
> > > try to get back to the thread in a while to give it more attention.
> > >
> > > "wdueck" wrote:
> > >
> > > > I can not telnet to the rdp port from the Vista PC but . . . . . I can't
> > > > telnet to the port from an XP PC that can remote into the server. I'm
> > > > confused. What is this telling me?
> > > >
> > > >
> > > > "Robert L. (MS-MVP)" wrote:
> > > >
> > > > > By default, telnet is disabled. This how to may help.
> > > > >
> > > > > Vista How toHow to Enable Remote Desktop On Vista · How to: Enable telnet on
> > > > > Vista · How to: Enabling ICS on Vista · How to: find out which edition of
> > > > > Vista running ...
> > > > > www.howtonetworking.com/vista/vista.htm
> > > > >
> > > > >
> > > > > --
> > > > > Bob Lin, MS-MVP, MCSE & CNE
> > > > > Networking, Internet, Routing, VPN Troubleshooting on
> > > > > http://www.ChicagoTech.net
> > > > > How to Setup Windows, Network, VPN & Remote Access on
> > > > > http://www.HowToNetworking.com
> > > > > "wdueck" <wdueck RemoveThis @discussions.microsoft.com> wrote in message
> > > > > news:8DCCE5DA-FE35-456A-8627-F9045EF055F2@microsoft.com...
> > > > > >I tried to telnet but got the message that telnet was an unknown command or
> > > > > > something like that. Does Vista Home Premium have telnet and if so, how do
> > > > > > you access/turn it on?
> > > > > > Thanks for responding,
> > > > > > -Wayne
> > > > > >
> > > > > > "Robert L. (MS-MVP)" wrote:
> > > > > >
> > > > > >> Can you telnet port 3389 from the internet?
> > > > > >>
> > > > > >> --
> > > > > >> Bob Lin, MS-MVP, MCSE & CNE
> > > > > >> Networking, Internet, Routing, VPN Troubleshooting on
> > > > > >> http://www.ChicagoTech.net
> > > > > >> How to Setup Windows, Network, VPN & Remote Access on
> > > > > >> http://www.HowToNetworking.com
> > > > > >> "wdueck" <wdueck RemoveThis @discussions.microsoft.com> wrote in message
> > > > > >> news:3A9FE0DC-89E5-4EE2-8379-8734566D8B37@microsoft.com...
> > > > > >> > Yes, its changed from 3389 but the router is port forwarding to the
> > > > > >> > server.
> > > > > >> > It works with my XP laptop.
> > > > > >> > -Wayne
> > > > > >> >
> > > > > >> >
> > > > > >> > "Robert L. (MS-MVP)" wrote:
> > > > > >> >
> > > > > >> >> Assuming you have a router in the office, have you forward port 3389?
> > > > > >> >>
> > > > > >> >> --
> > > > > >> >> Bob Lin, MS-MVP, MCSE & CNE
> > > > > >> >> Networking, Internet, Routing, VPN Troubleshooting on
> > > > > >> >> http://www.ChicagoTech.net
> > > > > >> >> How to Setup Windows, Network, VPN & Remote Access on
> > > > > >> >> http://www.HowToNetworking.com
> > > > > >> >> "wdueck" <wdueck RemoveThis @discussions.microsoft.com> wrote in message
> > > > > >> >> news:D49641A6-4980-497E-A0F1-723D89C7E954@microsoft.com...
> > > > > >> >> >I have a laptop with Vista Home Premium that I can remote desktop to
> > > > > >> >> >the
> > > > > >> >> >2003
> > > > > >> >> > server when on the same network using the private 192.168.x.x, but
> > > > > >> >> > when
> > > > > >> >> > I
> > > > > >> >> > take the laptop home and try to remote in using our public ip
> > > > > >> >> > address,
> > > > > >> >> > I
> > > > > >> >> > get
> > > > > >> >> > the message "This computer can't connect to the remote computer". My
> > > > > >> >> > XP
> > > > > >> >> > laptop can remote in just fine from the internet so the firewall /
> > > > > >> >> > router
> > > > > >> >> > is
> > > > > >> >> > working fine. Any suggestions?
> > > > > >> >> > Thanks,
> > > > > >> >> > -Wayne
> > > > > >> >> >
> > > > > >> >>
> > > > > >> >>
> > > > > >>
> > > > > >>
> > > > >
> > > > >
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