Unsuccessful backup. I/O device error (0x8007045D)

Here are my computer specs:
Hewlett-Packard - Pavilion 4600+ Desktop a1730n
AMD Athlon™ 64 X2 dual-core processor 4600+; 1GB DDR2 SDRAM; DL DVD±RW/CD-RW
drive; LightScribe labeling; 320GB hard drive; Windows Vista Home Premium

I am trying to make a backup disk of recovery data from drive D.
I assume the programs would be Vista ready as everything was included with
the computer. However you just never know, I will try and contact customer
support also as suggested.

Thanks again.

"Woody" wrote:

> You might get an educated answer if you put a little information in your
> post like computer type, drive type etc. Lacking that use some of that
> customer support from whomever you bought it from. Find out if the hardware,
> software, drivers are all Vista ready.
>
>
> "Clarker" <Clarker DeleteThis @discussions.microsoft.com> wrote in message
> news:1BA7FA79-8B5F-4546-942C-961FBD61BD04@microsoft.com...
> >I just bought a new computer with Windows Vista Home Premium. I cannot
> > create a backup of recovery files on a DVD-R disc. Everything starts off
> > fine, then at the end this error comes up:
> >
> > The backup did not complete successfully. An error occured. The
> > following
> > information might help you reslove the error. The request could not be
> > performed because of an i/o device error (0x8007045D)
> >
> > Please help me. Much appreciated.
>
>
>

Any thoughts?

"Clarker" wrote:

> Here are my computer specs:
> Hewlett-Packard - Pavilion 4600+ Desktop a1730n
> AMD Athlon™ 64 X2 dual-core processor 4600+; 1GB DDR2 SDRAM; DL DVD±RW/CD-RW
> drive; LightScribe labeling; 320GB hard drive; Windows Vista Home Premium
>
> I am trying to make a backup disk of recovery data from drive D.
> I assume the programs would be Vista ready as everything was included with
> the computer. However you just never know, I will try and contact customer
> support also as suggested.
>
> Thanks again.
>
> "Woody" wrote:
>
> > You might get an educated answer if you put a little information in your
> > post like computer type, drive type etc. Lacking that use some of that
> > customer support from whomever you bought it from. Find out if the hardware,
> > software, drivers are all Vista ready.
> >
> >
> > "Clarker" <Clarker.DeleteThis@discussions.microsoft.com> wrote in message
> > news:1BA7FA79-8B5F-4546-942C-961FBD61BD04@microsoft.com...
> > >I just bought a new computer with Windows Vista Home Premium. I cannot
> > > create a backup of recovery files on a DVD-R disc. Everything starts off
> > > fine, then at the end this error comes up:
> > >
> > > The backup did not complete successfully. An error occured. The
> > > following
> > > information might help you reslove the error. The request could not be
> > > performed because of an i/o device error (0x8007045D)
> > >
> > > Please help me. Much appreciated.
> >
> >
> >

Happened to me too in both file backup and computer backup. I supposed MS will address in the future. For now, go to the system settings and uncheck the drives so they no longer create shadow copies (restore function in Vista). Apply the new settings to erase all existing shadow copies. Then reset by checking the boxes you unchecked. Now try to backup the whole computer again. It appears a shadow copy error is conflicting with the backup process. Once you delete all shadow copies (restore points) it will work.

I'm running Dell XPS/Dimension 410/9200
4 gig RAM
RAID 0
Vista Ultimate

EggHeadCafe.com - .NET Developer Portal of Choice
http://www.eggheadcafe.com

Thanks for the help and yes it worked!

"noggin1228" wrote:

> Happened to me too in both file backup and computer backup. I supposed MS will address in the future. For now, go to the system settings and uncheck the drives so they no longer create shadow copies (restore function in Vista). Apply the new settings to erase all existing shadow copies. Then reset by checking the boxes you unchecked. Now try to backup the whole computer again. It appears a shadow copy error is conflicting with the backup process. Once you delete all shadow copies (restore points) it will work.
>
> I'm running Dell XPS/Dimension 410/9200
> 4 gig RAM
> RAID 0
> Vista Ultimate
>
> EggHeadCafe.com - .NET Developer Portal of Choice
> http://www.eggheadcafe.com
>

Hi, I am having simillar problem with my Toshiba Satellite M30. I am trying
to back up my files copying them to a blank DVD-R but the computer doesn't
seem to recognise the disk and the same message appears: The request cannot
be performed because of an I/O device error. Any suggestions please? I am
going crazy here. Thank you very much.
--
JC Sotos


"Clarker" wrote:

> Thanks for the help and yes it worked!
>
> "noggin1228" wrote:
>
> > Happened to me too in both file backup and computer backup. I supposed MS will address in the future. For now, go to the system settings and uncheck the drives so they no longer create shadow copies (restore function in Vista). Apply the new settings to erase all existing shadow copies. Then reset by checking the boxes you unchecked. Now try to backup the whole computer again. It appears a shadow copy error is conflicting with the backup process. Once you delete all shadow copies (restore points) it will work.
> >
> > I'm running Dell XPS/Dimension 410/9200
> > 4 gig RAM
> > RAID 0
> > Vista Ultimate
> >
> > EggHeadCafe.com - .NET Developer Portal of Choice
> > http://www.eggheadcafe.com
> >

SAME PROBLEM

AMD 2.2 Ghz
ATI Radeon
1 GB RAM
4 Drives.
One external, WD My book 500 GB.
Vista Ultimate

I try to use different software to do a backup to the WD drive, and I
get the Error 0x8007045D.
I tried to move large files (almost a GB in size) to the WD drive, and
I get the same error.
I have tried to move the exact same file from two other different
drives, to the WD drive, and it gave the same error message.

I think MSFT needs to determine what is causing this issue, since it
appears to be happening to numerous people with very different
setups.







On Jul 12, 10:56 pm, Juan Carlos Sotos
<JuanCarlosSo....TakeThisOut@discussions.microsoft.com> wrote:
> Hi, I am having simillar problem with my Toshiba Satellite M30. I am trying
> to back up my files copying them to a blank DVD-R but the computer doesn't
> seem to recognise the disk and the same message appears: The request cannot
> be performed because of an I/O deviceerror. Any suggestions please? I am
> going crazy here. Thank you very much.
> --
> JC Sotos
>
>
>
> "Clarker" wrote:
> > Thanks for the help and yes it worked!
>
> > "noggin1228" wrote:
>
> > > Happened to me too in both file backup and computer backup. I supposed MS will address in the future. For now, go to the system settings and uncheck the drives so they no longer create shadow copies (restore function in Vista). Apply the new settings to erase all existing shadow copies. Then reset by checking the boxes you unchecked. Now try to backup the whole computer again. It appears a shadow copyerroris conflicting with the backup process. Once you delete all shadow copies (restore points) it will work.
>
> > > I'm running Dell XPS/Dimension 410/9200
> > > 4 gig RAM
> > > RAID 0
> > > Vista Ultimate
>
> > > EggHeadCafe.com - .NET Developer Portal of Choice
> > >http://www.eggheadcafe.com- Hide quoted text -
>
> - Show quoted text -