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Unable to Remove Printers in Control Panel

 
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mishutka

External


Since: May 07, 2008
Posts: 1



(Msg. 1) Posted: Wed May 07, 2008 8:03 pm
Post subject: Unable to Remove Printers in Control Panel
Archived from groups: microsoft>public>windows>vista>print_fax_scan (more info?)

I'm at my wits' end and don't know what to do next -- HELP!

I have Vista Home Premium on a 36-bit computer. I unstalled a local USB
Dell printer and it was working fine. Then it started printing tiny
letters, then stopped printing at all and printer icons disappeared
from the Control Panel.

I used Windows Update and installed Service Pack 1. The printer icons
are back, but there are now multiple copies of the printer which I'm
unable to delete. At restart, the printer prints the same page each
time.

I went into Services, stopped and restarted the spooler to no effect.
Would appreciate any thoughts on how to fix this.


--
mishutka
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Alan Morris [MSFT]

External


Since: Mar 02, 2006
Posts: 846



(Msg. 2) Posted: Wed May 07, 2008 8:03 pm
Post subject: Re: Unable to Remove Printers in Control Panel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

right click on the printer
Run as administrator
Delete

Only the Owner can delete the printer when not running as administrator and
Plug and Play does not create the printer in the users context.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"mishutka" <mishutka.391ynd DeleteThis @DoNotSpam.com> wrote in message
news:mishutka.391ynd@DoNotSpam.com...
>
> I'm at my wits' end and don't know what to do next -- HELP!
>
> I have Vista Home Premium on a 36-bit computer. I unstalled a local USB
> Dell printer and it was working fine. Then it started printing tiny
> letters, then stopped printing at all and printer icons disappeared
> from the Control Panel.
>
> I used Windows Update and installed Service Pack 1. The printer icons
> are back, but there are now multiple copies of the printer which I'm
> unable to delete. At restart, the printer prints the same page each
> time.
>
> I went into Services, stopped and restarted the spooler to no effect.
> Would appreciate any thoughts on how to fix this.
>
>
> --
> mishutka
> ------------------------------------------------------------------------
> mishutka's Profile: http://forums.techarena.in/member.php?userid=48516
> View this thread: http://forums.techarena.in/showthread.php?t=963633
>
> http://forums.techarena.in
>
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mishutka

External


Since: May 08, 2008
Posts: 1



(Msg. 3) Posted: Wed May 07, 2008 8:03 pm
Post subject: Re: Unable to Remove Printers in Control Panel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thanks, Alan, I tried that before and it didn't work either. I'm the
only user on this machine and my account is set as administrator.


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mishutka
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Alan Morris [MSFT]

External


Since: Mar 02, 2006
Posts: 846



(Msg. 4) Posted: Thu May 08, 2008 9:09 am
Post subject: Re: Unable to Remove Printers in Control Panel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Make sure you delete any pending print jobs. The printer cannot be deleted
until the print jobs are deleted.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

"mishutka" <mishutka.39247c.DeleteThis@DoNotSpam.com> wrote in message
news:mishutka.39247c@DoNotSpam.com...
>
> Thanks, Alan, I tried that before and it didn't work either. I'm the
> only user on this machine and my account is set as administrator.
>
>
> --
> mishutka
> ------------------------------------------------------------------------
> mishutka's Profile: http://forums.techarena.in/member.php?userid=48516
> View this thread: http://forums.techarena.in/showthread.php?t=963633
>
> http://forums.techarena.in
>
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mishutka

External


Since: May 09, 2008
Posts: 1



(Msg. 5) Posted: Thu May 08, 2008 8:00 pm
Post subject: Re: Unable to Remove Printers in Control Panel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I deleted all printing jobs from the queue, and stopped and restarted
the spooler. But when I restart the computer, the printer prints one of
my e-mail messages (same each time). Where else could a pending job be
"hiding"? Thanks for your help!


--
mishutka
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Tom Ferguson

External


Since: Oct 04, 2007
Posts: 172



(Msg. 6) Posted: Fri May 09, 2008 9:04 am
Post subject: Re: Unable to Remove Printers in Control Panel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

You might have to navigate to ...\spool\printers in Windows explorer and
delete all the file there if you have not already).
--

Tom
MSMVP 1998-2007


"mishutka" <mishutka.3944fc DeleteThis @DoNotSpam.com> wrote in message
news:mishutka.3944fc@DoNotSpam.com...
>
> I deleted all printing jobs from the queue, and stopped and restarted
> the spooler. But when I restart the computer, the printer prints one of
> my e-mail messages (same each time). Where else could a pending job be
> "hiding"? Thanks for your help!
>
>
> --
> mishutka
> ------------------------------------------------------------------------
> mishutka's Profile: http://forums.techarena.in/member.php?userid=48516
> View this thread: http://forums.techarena.in/showthread.php?t=963633
>
> http://forums.techarena.in
>
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mishutka

External


Since: May 16, 2008
Posts: 1



(Msg. 7) Posted: Fri May 16, 2008 4:41 pm
Post subject: Re: Unable to Remove Printers in Control Panel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I manually deleted the files from the .../spool/printers folder -- BUT
there are 2 persistent .shd files that won't delete ("file is in use")
even after reboot. Any ideas on how I can purge them? Many thanks!


--
mishutka
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.Joe

External


Since: Apr 22, 2008
Posts: 35



(Msg. 8) Posted: Fri May 16, 2008 4:41 pm
Post subject: Re: Unable to Remove Printers in Control Panel [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

mishutka;713541 Wrote:
> I manually deleted the files from the .../spool/printers folder -- BUT
> there are 2 persistent .shd files that won't delete ("file is in use")
> even after reboot. Any ideas on how I can purge them? Many thanks!
>
>
> --
> mishutka
> ------------------------------------------------------------------------
> mishutka's Profile: 'mishutka's profile on TechArena Computer Hardware
> Support Forums of India'
> (http://forums.techarena.in/member.php?userid=48516)
> View this thread: 'Unable to Remove Printers in Control Panel - Vista
> Print and Fax' (http://forums.techarena.in/showthread.php?t=963633)
>
> 'TechArena Community - Technology and Computer Hardware Support Forums
> of India' (http://forums.techarena.in)

Try booting into safe mode and then try deleting them. I had a similar
issue with my printer and safe mode allowed me to delete the files.


--
.Joe

_[image:
http://uswave.net/vistax64/joetmvx64.png] (\"http://uswave.net/vistax64/joetmvx64.png\")_
_*::Vista_Forums::* (\"http://www.vistax64.com/\")_
_Geekbench_Score:_4031 (\"http://browse.geekbench.ca/geekbench2/view/51273\")_
_CPU-Z (\"http://valid.x86-secret.com/show_oc.php?id=345866\")_
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