Sims 2 Seasons & Pets installation issues in Vista

"Andy [YaYa]" wrote:

> "viola sphinx" <viola sphinx.TakeThisOut@discussions.microsoft.com> wrote in message
> news:187184E7-2B94-4873-9306-78E89B4B2D66@microsoft.com...
> > Okay, I am sure hoping someone can help. I just got a Gateway P-171x fx
> > laptop with Vista installed. I installed my sims 2 games, without any
> > problem until I installed Seasons and Pets expansions. I disabled the
> User
> > Authorization and Autoplay, still did not work. Gateway had me
> uninstall
> > then update my DVD drivers, but it did not help. Here is what is
> happening.
> > The two games install fine until it prompts for disk 2. Once disk 2 is
> in
> > the drive, and I press okay, it cannot find it. When I check the drive
> > through explorer, it does not show anything in the drive. I put the #2
> cd's
> > in my PC with XP and explorer can see the disks fine.
> >
> > I have no idea what to think. I was able to install all of the other
> Sims 2
> > expansions, including the lastest, Free Time. So if it was a driver
> issue,
> > then I would think I would not have been able to do this.
> >
> > Also, did a disk clean-up, just in case it was some kind of read error
> in
> > memory or something. In any case, does anyone have any ideals on how to
> fix
> > this odd issue?
>
> If you put in Disk 2 into your notebook, and just open Computer, does
> anything come up on the CD icon?
>
> When you say you put Disk 2 in your PC with XP and it works, is that the
> Same notebook, or is it a different computer?
>
> Why did you disable UAC and Autoplay? I've only encountered one program
> where UAC causes install problems, and Sims 2 or it's expansions wasn't
> it.
>
> If your Notebooks CD-ROM isn't reading a CD, it's either the CD or the
> CD-ROM drive. Some CD drives read CDs better than other drives. Might just
> try carefully cleaning the CDs off, and see if that helps at all. Odd that
> some discs work and some don't, else I would say it could be the drive
> itself.
>
> Not sure what else to suggest, but INSTEAD of calling Gateway, I would
> call Electronic Arts. They made/tested the game, so they might have a
> better insight as to what the problem might be.
>
> http://support.ea.com
>
> -A.
> Thanks for your reply, I will ask Electronic Arts, but I have a feeling it is Vista. In answer to your questions;

Disk 2 shows does not show up in the drive when I looked in explorer.

Disk 2 shows up in my second PC, which is the one with explorer on it.

I disabled UAC and autoplay because I thought they may have been conflicting
with "Please insert disk 2" prompt.

Both of the disks 2 can be opened and explored through explorer on the
second pc (with xp). Besides, the second disks for sims 2 expansions packs is
only used for installation, so they are virtually scratch free.

I ran into this again today, with a DVD that I burned that has a start-up
program for another software program. Vista loaded it, and I could see it in
explorer, and I was able to start the installation process. It stoped
responding during the process, so cancled the installation and removed the
dvd. When I put the dvd back in and checked explorer, it showed that no disk
was loaded. I checked my drivers, and they are the lastest versions.....It
is either Vista or the DVD drive.

I have a similar problem. I just bought Sims 2 pets. my problem is
already have Ikea and a couple expansions. Now i try to install the
Pets, and it just wont work. ANd when I change the compability to xp
service pack 2 it cant find the disc than. ANy ideas for that?


--
fattony81

have you tried converting the discs to ISOs with ImgBurn and then
mounting them in Daemon Tools? That usually works for me when I am
having disc issues.

Good luck


--
blackroseMD1