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Problems installing HP 1320n on Vista

 
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kimrancholsen

External


Since: Aug 17, 2008
Posts: 3



(Msg. 1) Posted: Sun Aug 17, 2008 12:51 pm
Post subject: Problems installing HP 1320n on Vista
Archived from groups: microsoft>public>windows>vista>print_fax_scan (more info?)

I have connected the printer to the USB port, but Vista does not
detect the printer automatically. When I looked in the Hardware
Management (in danish Enhedshåndtering) on the IEEE 1284.4 port, the
printer is visible.

I tryied install it by doing the following actions:

Add printer
Choose LPT1
I downloaded the latest drivers from HP and chose "have disk..."
I chose the printer
And followed the last steps succesfully

However, when I try to print a test page, the printer status changes
to Error.

I hope that you can help me out here....

Thanks
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"Cari

External


Since: Jan 03, 2008
Posts: 386



(Msg. 2) Posted: Sun Aug 17, 2008 2:29 pm
Post subject: Re: Problems installing HP 1320n on Vista [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

You're supposed to install the required software BEFORE connecting the
printer to the PC
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lan...n&cc=us


--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

<kimrancholsen RemoveThis @gmail.com> wrote in message
news:ee4f64c0-c384-4b3e-b1cf-ca0e917dd0d9@25g2000hsx.googlegroups.com...
I have connected the printer to the USB port, but Vista does not
detect the printer automatically. When I looked in the Hardware
Management (in danish Enhedshåndtering) on the IEEE 1284.4 port, the
printer is visible.

I tryied install it by doing the following actions:

Add printer
Choose LPT1
I downloaded the latest drivers from HP and chose "have disk..."
I chose the printer
And followed the last steps succesfully

However, when I try to print a test page, the printer status changes
to Error.

I hope that you can help me out here....

Thanks
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Bob Headrick

External


Since: Dec 09, 2006
Posts: 21



(Msg. 3) Posted: Sun Aug 17, 2008 9:50 pm
Post subject: Re: Problems installing HP 1320n on Vista [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

<kimrancholsen.TakeThisOut@gmail.com> wrote in message
news:ee4f64c0-c384-4b3e-b1cf-ca0e917dd0d9@25g2000hsx.googlegroups.com...
> I have connected the printer to the USB port, but Vista does not
> detect the printer automatically. When I looked in the Hardware
[snip]
> Add printer
> Choose LPT1
> I downloaded the latest drivers from HP and chose "have disk..."
> I chose the printer And followed the last steps successfully
>
> However, when I try to print a test page, the printer status changes
> to Error.

It sounds like you have the driver set to use LPT1: rather then the USB
port. Go to Start, Settings, Printers, right click on the 1320,
Properties, Ports and select the appropriate USB port.

Regards,
Bob Headrick, MS MVP Printing/Imaging
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Bob Headrick

External


Since: Dec 09, 2006
Posts: 21



(Msg. 4) Posted: Sun Aug 17, 2008 10:00 pm
Post subject: Re: Problems installing HP 1320n on Vista [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

"Bob Headrick" <bobh DeleteThis @mvps.org> wrote in message
news:63BA7748-9839-4071-A976-5B83B448FBAD@microsoft.com...
> <kimrancholsen DeleteThis @gmail.com> wrote in message
> news:ee4f64c0-c384-4b3e-b1cf-ca0e917dd0d9@25g2000hsx.googlegroups.com...
>> I have connected the printer to the USB port, but Vista does not
>> detect the printer automatically. When I looked in the Hardware
> [snip]
> It sounds like you have the driver set to use LPT1: rather then the USB
> port. Go to Start, Settings, Printers, right click on the 1320,
> Properties, Ports and select the appropriate USB port.

Bad form to reply to my own post, but I just ran across the following that
may help:
http://forums.microsoft.com/technet/showpost.aspx?postid=1594463&sitei...7&sb=0&

Regards,
Bob Headrick, MS MVP Printing/Imaging
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kimrancholsen

External


Since: Aug 17, 2008
Posts: 3



(Msg. 5) Posted: Mon Aug 18, 2008 10:34 am
Post subject: Re: Problems installing HP 1320n on Vista [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On 18 Aug., 07:00, "Bob Headrick" <b....RemoveThis@mvps.org> wrote:
> "Bob Headrick" <b....RemoveThis@mvps.org> wrote in message
>
> news:63BA7748-9839-4071-A976-5B83B448FBAD@microsoft.com...
>
> > <kimranchol....RemoveThis@gmail.com> wrote in message
> >news:ee4f64c0-c384-4b3e-b1cf-ca0e917dd0d9@25g2000hsx.googlegroups.com...
> >> I have connected the printer to the USB port, but Vista does not
> >> detect the printer automatically. When I looked in the Hardware
> > [snip]
> > It sounds like you have the driver set to use LPT1: rather then the USB
> > port. Go to Start, Settings, Printers, right click on the 1320,
> > Properties, Ports and select the appropriate USB port.
>
> Bad form to reply to my own post, but I just ran across the following that
> may help:http://forums.microsoft.com/technet/showpost.aspx?postid=1594463&site...
>
> Regards,
> Bob Headrick, MS MVP Printing/Imaging

Hi Bob,

That last link from the MS Technet forum did the trick. Thank you very
much for your fast response. This was the first time I tried to post a
problem to a news group ever. And it will certainly not be the last
time.

Regards,
Kim Ranch Olsen
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kimrancholsen

External


Since: Aug 17, 2008
Posts: 3



(Msg. 6) Posted: Mon Aug 18, 2008 10:36 am
Post subject: Re: Problems installing HP 1320n on Vista [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On 17 Aug., 23:29, "Cari \(MS-MVP\)" <newsgro....DeleteThis@coribright.com>
wrote:
> You're supposed to install the required software BEFORE connecting the
> printer to the PChttp://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?la...
>
> --
> Cari (MS-MVP) Printing & Imagingwww.coribright.com/windows
>
> <kimranchol....DeleteThis@gmail.com> wrote in message
>
> news:ee4f64c0-c384-4b3e-b1cf-ca0e917dd0d9@25g2000hsx.googlegroups.com...
> I have connected the printer to the USB port, but Vista does not
> detect the printer automatically. When I looked in the Hardware
> Management (in danish Enhedshåndtering) on the IEEE 1284.4 port, the
> printer is visible.
>
> I tryied install it by doing the following actions:
>
> Add printer
> Choose LPT1
> I downloaded the latest drivers from HP and chose "have disk..."
> I chose the printer
> And followed the last steps succesfully
>
> However, when I try to print a test page, the printer status changes
> to Error.
>
> I hope that you can help me out here....
>
> Thanks

Hi Cari,

Thank you for your suggestion, however I tried Bob Headricks solution
first as this was the easier one of the two. Thanks anyway.

Regards,
Kim R. Olsen
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