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Problem copying large file over network

 
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Erintech

External


Since: Dec 26, 2007
Posts: 7



(Msg. 1) Posted: Wed Dec 26, 2007 8:20 am
Post subject: Problem copying large file over network Add to elertz
Archived from groups: microsoft>public>windows>vista>networking_sharing (more info?)

Trying to copy a large file to a network share (either a NAS or Samba share
on Linux) I see this message after about 5 - 10% of copy progress:

"There is a problem accessing C:\junk\myfile" (Note: This is the LOCAL
file)

"Make sure you are connected to the network and try again"

The file size is 27GB.

- It copies OK with FTP
- The PC is dual boot. If I boot to XP the same copy works OK
- I have applied hotfix KB922045 and this has made no difference.
- Small files copy OK

Any thoughts?

thanks,
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"Robert L.

External


Since: Oct 24, 2007
Posts: 454



(Msg. 2) Posted: Wed Dec 26, 2007 12:09 pm
Post subject: Re: Problem copying large file over network Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

You may want to disable the automatic adjustment for the TCP window size.
This search result may help.

Vista Slow IssuesMicrosoft has a update that may fix this issue. Or check
these posts. Vista: Slow Network PerformanceHome Vista: Slow Network ...
www.chicagotech.net/vista/vistaslow.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"Erintech" <Erintech.RemoveThis@discussions.microsoft.com> wrote in message
news:F9805C1A-5CD5-42D5-8650-1AE7FB69CF34@microsoft.com...
> Trying to copy a large file to a network share (either a NAS or Samba
> share
> on Linux) I see this message after about 5 - 10% of copy progress:
>
> "There is a problem accessing C:\junk\myfile" (Note: This is the LOCAL
> file)
>
> "Make sure you are connected to the network and try again"
>
> The file size is 27GB.
>
> - It copies OK with FTP
> - The PC is dual boot. If I boot to XP the same copy works OK
> - I have applied hotfix KB922045 and this has made no difference.
> - Small files copy OK
>
> Any thoughts?
>
> thanks,
>
>
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Erintech

External


Since: Dec 26, 2007
Posts: 7



(Msg. 3) Posted: Wed Dec 26, 2007 12:09 pm
Post subject: Re: Problem copying large file over network Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thanks for taking the time to reply.

I tried disabling auto adjustment of TCP window size:

netsh interface tcp set global autotuninglevel=disabled

This didn't help.

I also took a look at the other references, but generally these concerned
other issues, eg speed.

There is no obvious speed issue, just the fact that after 5 - 10% of the
file is copied, it stops with the error mentioned.

Any further suggestions would be welcome.


"Robert L. (MS-MVP)" wrote:

> You may want to disable the automatic adjustment for the TCP window size.
> This search result may help.
>
> Vista Slow IssuesMicrosoft has a update that may fix this issue. Or check
> these posts. Vista: Slow Network PerformanceHome Vista: Slow Network ...
> www.chicagotech.net/vista/vistaslow.htm
>
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "Erintech" <Erintech.RemoveThis@discussions.microsoft.com> wrote in message
> news:F9805C1A-5CD5-42D5-8650-1AE7FB69CF34@microsoft.com...
> > Trying to copy a large file to a network share (either a NAS or Samba
> > share
> > on Linux) I see this message after about 5 - 10% of copy progress:
> >
> > "There is a problem accessing C:\junk\myfile" (Note: This is the LOCAL
> > file)
> >
> > "Make sure you are connected to the network and try again"
> >
> > The file size is 27GB.
> >
> > - It copies OK with FTP
> > - The PC is dual boot. If I boot to XP the same copy works OK
> > - I have applied hotfix KB922045 and this has made no difference.
> > - Small files copy OK
> >
> > Any thoughts?
> >
> > thanks,
> >
> >
>
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"Robert L.

External


Since: Oct 24, 2007
Posts: 454



(Msg. 4) Posted: Wed Dec 26, 2007 3:39 pm
Post subject: Re: Problem copying large file over network Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

It could be the UAC issue. You may want to disable UAC for the test. Please
post back with the result.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"Erintech" <Erintech.TakeThisOut@discussions.microsoft.com> wrote in message
news:D907C646-A493-4FCE-8E92-18629FABCFDB@microsoft.com...
> Thanks for taking the time to reply.
>
> I tried disabling auto adjustment of TCP window size:
>
> netsh interface tcp set global autotuninglevel=disabled
>
> This didn't help.
>
> I also took a look at the other references, but generally these concerned
> other issues, eg speed.
>
> There is no obvious speed issue, just the fact that after 5 - 10% of the
> file is copied, it stops with the error mentioned.
>
> Any further suggestions would be welcome.
>
>
> "Robert L. (MS-MVP)" wrote:
>
>> You may want to disable the automatic adjustment for the TCP window size.
>> This search result may help.
>>
>> Vista Slow IssuesMicrosoft has a update that may fix this issue. Or check
>> these posts. Vista: Slow Network PerformanceHome Vista: Slow Network ...
>> www.chicagotech.net/vista/vistaslow.htm
>>
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>>
>>
>> "Erintech" <Erintech.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:F9805C1A-5CD5-42D5-8650-1AE7FB69CF34@microsoft.com...
>> > Trying to copy a large file to a network share (either a NAS or Samba
>> > share
>> > on Linux) I see this message after about 5 - 10% of copy progress:
>> >
>> > "There is a problem accessing C:\junk\myfile" (Note: This is the
>> > LOCAL
>> > file)
>> >
>> > "Make sure you are connected to the network and try again"
>> >
>> > The file size is 27GB.
>> >
>> > - It copies OK with FTP
>> > - The PC is dual boot. If I boot to XP the same copy works OK
>> > - I have applied hotfix KB922045 and this has made no difference.
>> > - Small files copy OK
>> >
>> > Any thoughts?
>> >
>> > thanks,
>> >
>> >
>>
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Erintech

External


Since: Dec 26, 2007
Posts: 7



(Msg. 5) Posted: Wed Dec 26, 2007 3:39 pm
Post subject: Re: Problem copying large file over network Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

I disabled UAC and rebooted. Retried copy, but it still fails with the same
error.



"Robert L. (MS-MVP)" wrote:

> It could be the UAC issue. You may want to disable UAC for the test. Please
> post back with the result.
>
> --
> Bob Lin, MS-MVP, MCSE & CNE
> Networking, Internet, Routing, VPN Troubleshooting on
> http://www.ChicagoTech.net
> How to Setup Windows, Network, VPN & Remote Access on
> http://www.HowToNetworking.com
>
>
> "Erintech" <Erintech.RemoveThis@discussions.microsoft.com> wrote in message
> news:D907C646-A493-4FCE-8E92-18629FABCFDB@microsoft.com...
> > Thanks for taking the time to reply.
> >
> > I tried disabling auto adjustment of TCP window size:
> >
> > netsh interface tcp set global autotuninglevel=disabled
> >
> > This didn't help.
> >
> > I also took a look at the other references, but generally these concerned
> > other issues, eg speed.
> >
> > There is no obvious speed issue, just the fact that after 5 - 10% of the
> > file is copied, it stops with the error mentioned.
> >
> > Any further suggestions would be welcome.
> >
> >
> > "Robert L. (MS-MVP)" wrote:
> >
> >> You may want to disable the automatic adjustment for the TCP window size.
> >> This search result may help.
> >>
> >> Vista Slow IssuesMicrosoft has a update that may fix this issue. Or check
> >> these posts. Vista: Slow Network PerformanceHome Vista: Slow Network ...
> >> www.chicagotech.net/vista/vistaslow.htm
> >>
> >>
> >> --
> >> Bob Lin, MS-MVP, MCSE & CNE
> >> Networking, Internet, Routing, VPN Troubleshooting on
> >> http://www.ChicagoTech.net
> >> How to Setup Windows, Network, VPN & Remote Access on
> >> http://www.HowToNetworking.com
> >>
> >>
> >> "Erintech" <Erintech.RemoveThis@discussions.microsoft.com> wrote in message
> >> news:F9805C1A-5CD5-42D5-8650-1AE7FB69CF34@microsoft.com...
> >> > Trying to copy a large file to a network share (either a NAS or Samba
> >> > share
> >> > on Linux) I see this message after about 5 - 10% of copy progress:
> >> >
> >> > "There is a problem accessing C:\junk\myfile" (Note: This is the
> >> > LOCAL
> >> > file)
> >> >
> >> > "Make sure you are connected to the network and try again"
> >> >
> >> > The file size is 27GB.
> >> >
> >> > - It copies OK with FTP
> >> > - The PC is dual boot. If I boot to XP the same copy works OK
> >> > - I have applied hotfix KB922045 and this has made no difference.
> >> > - Small files copy OK
> >> >
> >> > Any thoughts?
> >> >
> >> > thanks,
> >> >
> >> >
> >>
>
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Kerry Brown

External


Since: Jun 12, 2006
Posts: 2398



(Msg. 6) Posted: Wed Dec 26, 2007 4:04 pm
Post subject: Re: Problem copying large file over network Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Does the NAS also use Samba? Older versions of Samba are not compatible with
Vista. You can upgrade to a newer version of Samba or lower the
authentication level in Vista.

http://www.linux-watch.com/news/NS4434907782.html

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca


"Erintech" <Erintech.DeleteThis@discussions.microsoft.com> wrote in message
news:F9805C1A-5CD5-42D5-8650-1AE7FB69CF34@microsoft.com...
> Trying to copy a large file to a network share (either a NAS or Samba
> share
> on Linux) I see this message after about 5 - 10% of copy progress:
>
> "There is a problem accessing C:\junk\myfile" (Note: This is the LOCAL
> file)
>
> "Make sure you are connected to the network and try again"
>
> The file size is 27GB.
>
> - It copies OK with FTP
> - The PC is dual boot. If I boot to XP the same copy works OK
> - I have applied hotfix KB922045 and this has made no difference.
> - Small files copy OK
>
> Any thoughts?
>
> thanks,
>
>
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Login to vote
Erintech

External


Since: Dec 26, 2007
Posts: 7



(Msg. 7) Posted: Thu Dec 27, 2007 12:16 pm
Post subject: Re: Problem copying large file over network Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Kerry

Been out all day and not looked any further, but a couple of quick thoughts:

- The NAS is a Lacie Bigdisk. Quite likely it uses Samba but I can't be
sure..

- The Linux PC I have tried copying to is open Suse 10.3 and completely up
to date, so I assume Samba is pretty recent

- Regarding authentication, I don't think this is the problem because it
copies 5-10% of the file (2 or 3 minuted elapsed time) before it raises the
error; and because small files copy OK.

richard

"Kerry Brown" wrote:

> Does the NAS also use Samba? Older versions of Samba are not compatible with
> Vista. You can upgrade to a newer version of Samba or lower the
> authentication level in Vista.
>
> http://www.linux-watch.com/news/NS4434907782.html
>
> --
> Kerry Brown
> Microsoft MVP - Shell/User
> http://www.vistahelp.ca
>
>
> "Erintech" <Erintech.TakeThisOut@discussions.microsoft.com> wrote in message
> news:F9805C1A-5CD5-42D5-8650-1AE7FB69CF34@microsoft.com...
> > Trying to copy a large file to a network share (either a NAS or Samba
> > share
> > on Linux) I see this message after about 5 - 10% of copy progress:
> >
> > "There is a problem accessing C:\junk\myfile" (Note: This is the LOCAL
> > file)
> >
> > "Make sure you are connected to the network and try again"
> >
> > The file size is 27GB.
> >
> > - It copies OK with FTP
> > - The PC is dual boot. If I boot to XP the same copy works OK
> > - I have applied hotfix KB922045 and this has made no difference.
> > - Small files copy OK
> >
> > Any thoughts?
> >
> > thanks,
> >
> >
>
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Kerry Brown

External


Since: Jun 12, 2006
Posts: 2398



(Msg. 8) Posted: Thu Dec 27, 2007 6:50 pm
Post subject: Re: Problem copying large file over network Add to elertz [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Sounds like that's not the problem then. These may help

http://support.microsoft.com/default.aspx/kb/931770

http://support.microsoft.com/kb/938979

http://support.microsoft.com/?kbid=941649

http://blogs.technet.com/askperf/archive/2007/05/08/slow-large-file-co...issues.

SP1 is also supposed to fix this.

--
Kerry Brown
Microsoft MVP - Shell/User
http://www.vistahelp.ca/phpBB2/



"Erintech" <Erintech.TakeThisOut@discussions.microsoft.com> wrote in message
news:4A4A085A-B19F-4021-80BB-DB44F43541DD@microsoft.com...
> Kerry
>
> Been out all day and not looked any further, but a couple of quick
> thoughts:
>
> - The NAS is a Lacie Bigdisk. Quite likely it uses Samba but I can't be
> sure..
>
> - The Linux PC I have tried copying to is open Suse 10.3 and completely up
> to date, so I assume Samba is pretty recent
>
> - Regarding authentication, I don't think this is the problem because it
> copies 5-10% of the file (2 or 3 minuted elapsed time) before it raises
> the
> error; and because small files copy OK.
>
> richard
>
> "Kerry Brown" wrote:
>
>> Does the NAS also use Samba? Older versions of Samba are not compatible
>> with
>> Vista. You can upgrade to a newer version of Samba or lower the
>> authentication level in Vista.
>>
>> http://www.linux-watch.com/news/NS4434907782.html
>>
>> --
>> Kerry Brown
>> Microsoft MVP - Shell/User
>> http://www.vistahelp.ca
>>
>>
>> "Erintech" <Erintech.TakeThisOut@discussions.microsoft.com> wrote in message
>> news:F9805C1A-5CD5-42D5-8650-1AE7FB69CF34@microsoft.com...
>> > Trying to copy a large file to a network share (either a NAS or Samba
>> > share
>> > on Linux) I see this message after about 5 - 10% of copy progress:
>> >
>> > "There is a problem accessing C:\junk\myfile" (Note: This is the
>> > LOCAL
>> > file)
>> >
>> > "Make sure you are connected to the network and try again"
>> >
>> > The file size is 27GB.
>> >
>> > - It copies OK with FTP
>> > - The PC is dual boot. If I boot to XP the same copy works OK
>> > - I have applied hotfix KB922045 and this has made no difference.
>> > - Small files copy OK
>> >
>> > Any thoughts?
>> >
>> > thanks,
>> >
>> >
>>
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